Bob Laudette, owner of James Carboni Plumbing and Heating…read morefor over 33 years, was negligent in fulfilling his contract upon the installation of the furnace on December 3, 2019.  "ALL WORK WILL BE PERFORMED IN A NEAT AND PROFESSIONAL MANNER AND WILL MEET OR EXCEED ALL STATE AND LOCAL CODES."   Obviously he did not inspect the installation of the project on December 3 or he was not up to date on building codes.  The building inspector gave him 3 citations for code violations.The chimney clean out door was cemented ..a potential fire hazard. Contrary to Bob Laudette's explanation, the chimney was serviced prior to installation and given a stamp of approval!  The oil line was not protected properly and would cause a major oil leak if someone tripped over it and dislodged it; the duct work/ bonnet was installed with major gaps heating the basement to over 90 degrees. Besides the citations for code violations, Bob Laudette has ignored issues with the furnace and units: combustion issues with small explosions, malfunctioning humidifier, blower so powerful it rattles doors, oil leaks, filters to keep the blower working properly and to insure quality of inside air malfunctioning, extensive dust, uniform distribution of heat is deplorable with the basement heated at 90 degrees and the upstairs rooms are cold. All this for $7500? Now Bob Laudette wants to come and service the new furnace three months later after he ignored numerous calls in January and in fact cancelled a service call. At that point, I had to call reputable and licensed contractors to check out the furnace but the problems still persist. I contacted other agencies for help.  Consumer Protection who has limited authority suggested I pursue legal representation.  My mother, Amelia Wakely, expected and paid for what she thought was an up to date working oil furnace. Why would anyone keep a lemon; deal with a company who fails to treat a client in a professional manner or not at all; who does substandard work and delivers a defective product and writes they have a great business ethic!  Could Bob Laudette possibly service the furnace in the future if he can't deliver an up to date American Standard working furnace now? My mother wants her money returned, the furnace and so forth removed, and the mess they left cleaned up. Bob Laudette did not install a system free of charge out of the goodness of his heart. Lastly, my mother's health living under these conditions has deteriorated since the furnace was installed December 3,2019 . With the pandemic, the directive now is to shelter in the safety and comfort of your home. The safety of her home is a health hazard. How insensitive Bob Laudette is to suggest this is a frivolous matter! Hopefully our experience will save someone from grief in the future! Photos supplied upon request!

So far so good. They are responsive. They will price job out the 28th and if all goes well they…read morecan do the job. But that being said the girls in the office have been great with communication ! And I appreciate that ! I'll write more after the 28th. But so far. 5 stars !

Jim Annemarie S Webster & Son Paving is an absolute 5 star…read morerecommendation from us! Bruce, and his sons and crew, did an awesome job on the removal of our old driveway and installation of our new driveway with additional parking pad. Webster & Son Paving's prompt responses to calls, courteous employees, and 1st rate quality work, all contribute to Bruce's highly rated successful business. Very fair pricing, too.

Excellent job paving our driveway. I called Friday afternoon, Bruce came and gave us an estimate…read moreSunday afternoon, and the job was completed Tuesday afternoon. They were are time, neat, friendly, and did an excellent job. No complaints, would use then again.

Prompt reply to an urgent, not emergent call. Quick and Efficient resolution to my outdoor faucet…read moreissue. Fair pricing as well. Thnx.

From the owner: Laflamme Plumbing & Heating LLC provides plumbing and heating services to North Windham, CT &…read moreSurrounding Towns.

High quality customer service! They were responsive and had the part in stock needed to fix the…read moreproblem the same day. They were professional, respectful of the property, and courteous. If you live in plainfield and need a plumber give them a call!

Happy I called they did a great job they came quickly and were competitively priced good to have a…read morelocal plumber. We'll call again.

I made a big mistake this month of forgetting to check my oil tank level. Imagine my surprise when…read moreI hopped into the shower, only to be doused with nothing but frigid water. I realized what had happened, put an order for fuel oil, and resigned myself to being very cold the next few days. These guys, on a day they weren't even listed as being open, rushed out and filled my tank up and had me making hot water again. This is hands down the best fuel oil company I've ever worked with, and I will never order from anyone else. 10/5 stars. Thank you so much Brunelli!

I just want to commend Damian and Levi for a job well done! For two young men, so professional and…read morecourteous, they did an exceptional job communicating and diagnosing the problem. They stayed until the job was done, and saved me the aggravation of repeat visits and I would also like to thank Donna, for all her help scheduling this to happen! Thank You! Great job guys!! Chris

They replaced this short section of plastic pipe for $1150. I asked the tech in shock what they…read morecharge per hour. $700 was his answer. It was leaking so I had them do it since they were already at my house. So if you don't mind paying more than you'd pay your Dr or Lawyer then have at it.

Received a quote to pump the tank for $450. Guy showed up, did the work and told me it was going…read moreto be $680 for the same scope of work. Took him 15 minutes total. I do not appreciate this kind of bait and switch up charges.

Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Connunicaroom was great, service technician was punctual, and let us know status throughout. They…read morehad to refer us to a well specialist as the project was more well related. we will abs use Plumbums again

Called Bill on a Sunday morning about a growing water stain in my ceiling. He was at my house that…read moreafternoon and was able to assess and complete the fix in a very short period of time. We were very happy with his customer service and professionalism. He is definitely our new go to plumber in the area

Prompt, good service at a fair price. I highly recommend Bill for your plumbing needs.read more

I hired Eric Sabo to install my heat pump. His 2 men plus 2 electricians came to my house. They…read moreworked all day to get it installed. They cleaned up after themselves. They were very polite and respectful to me as well as my property. The electrician left a card because he noticed the red light on my generator. My electrician showed up the next day to do a service call on it as planned. The next day the guys were here to finish up the job. I highly recommend both Eric Sabo and his electricians which were Pallas Electric. Both companies were great.

please read entire review. Tech responded quickly. No maintenance or repair performed on my unit…read more Tech was told to render my unit unusable, stating owner would call me soon. He did to say he was sorry my unit needs replacing but thanks to the pictures the tech sent to him (without my knowledge or permission my privacy was trespassed) they had a couple of replacement boiler options for me. If you want real service call PLUMBUMS. They cover a large area including Griswold and will give you honest service at a great price! I give PLUMBUMS my highest recommendation!!