I requested gel manicure, a regular pedicure and eyebrow wax. The gel manicure was bumpy and uneven & the regular pedicure wasn't applied evenly. Here's another issue - when you check in they have you enter your phone number and register it, which I did. After I left, I got a survey about my experience, I put my dissatisfied experience in the survey, immediately I got a text apologizing for my experience and for me to give them a call so they can make it better. I was pleased of their customer service and gave them a call. Well my pleasure with them quickly dissolved. The young lady who answered the phone had no clue what I was talking about. So I explained to her again what happened and she said that was automated and has nothing to do with them - I did not understand that response since it's a system they were using and honestly she didn't seem like she wanted to be bothered. Unless you have a regular person or a personal recommended, I would advise against walking in to receive services here. read more

Went here picked a color and color was wrong. I asked nails tech about color but was unable to communicate. I was charged for a manicure and I was provided a color. read more

Elite Salon and Spa - They charged me full price for a manicure and left my hands like this. - Hair Salons Near Me - Pembroke Pines, Florida

I've been coming here for close to a year and never have any issues. Recommend making an appointment, but I know they also accept walk-ins based on availability. They keep the salon clean and offer a variety of service from nails, waxing, and more! My nails come out great- and I often try different designs, shapes and shades. read more

Elite Salon and Spa - Hair Salons Near Me - Pembroke Pines, Florida

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DO NOT DO NOT GO TO THIS SALON! My mother has been a loyal client of Elite Salon Spa for over 20 years. She has also been going to the same nail tech for over 20 years, Van (female). I have always found Van to be a colossal bitch and never understood why my mother continued to go to her. My mother currently is suffering from dementia. She had an appointment today and her nurse accompanied her to the appointment. Van told my mother's nurse that she no longer wanted to do my mother's nails. She also told my mother that if she messes up her nails she was not going to fix them. So in addition to being a colossal bitch, Van also has zero compassion or empathy. I pray that if anyone Van loves or cares about ever suffers from dementia that they are treated with more kindness and consideration than she showed my mother. To make matters worse I spoke with the owner. After I explained what happened and how long my mother had been coming to that broke down salon he responded with "oh so your mother didn't like her nails." He wasn't even listening to me and when I asked him "did you hear me say she didn't like her nails?" He then went on to ask me "if Van treated your mother so badly why did she make an appointment with her." That was it for me. He is blaming my mother with dementia for the treatment she received. When I expressed my outrage for blaming the victim he said "oh well I always see Van be nice to customers." He never apologized not one single time. Van doesn't want my mother to come back because it requires her to take more time and taking more time for a client of 20 years means she could loose out on money from walk-ins. Based on how my mother has been treated and the nonchalant attitude of the owner all that is important is the $$$. So if you want to patronize a money grubbing salon then have it. read more

Don't. Just don't. Ive been to this place 100+ times over the course of 15 years. And it's so inconsistent with the quality of the work it's not worth your time.One time I needed a soak off of dip polish- that was all.They started to soak me and left me in the chair for 20 minutes so I just started to take off the polish myself and they ABSOLUTELY lost their minds. They still charged me for like 5 minutes of time they took to fill the bowl and file the initial polish off. Thats just one story. Not worth it at all. read more

Meh. I came in as a walk in and was seen right away. The polish selection was okay, nothing amazing. I was taken care of by a guy, he never introduced himself so I don't know his name. There was definitely a language barrier- I kept asking to make my nails LESS square and he kept going MORE square so I ended up with a shape I didn't love. In addition, the color was really light and streaky. He should have done a 3rd coat, but I didn't ask for it either... The pedicure chairs are massaging, which I love... in general this place was fine but not my favorite. $80 for a gel mani/pedi. read more

Steven is the absolute best he gets me right every time! Been going there for 2 years, and my nails will always last! i wish i had more photos to post, he does not work on thursdays, and please always tip him nicely. He's such a great soul! Thank you Steven! from one anime lover to another! read more

Elite Salon and Spa - I'm a simple person so this is just a light color, dip with tips. a whole month so far and still going! - Hair Salons Near Me - Pembroke Pines, Florida

I have been trying to find a salon in this area for awhile I couldn't be happier!! Lana did an amazingggggg job! What a transformation ! I absolutely love my hair! And I already booked another appointment with her! If you are looking for an amazing stylist I'd def recommend giving her an opportunity to change your look!!! read more

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I am not one to write bad reviews, but my experience at this nail salon today was terrible. It began with a pedicure by some older gentleman who was nice, and to a certain extent I felt bad that I was constantly asking him to clean the paint around my toe nails and the more he would clean my skin, the more paint he would wipe off with his brush. The entire process continued to get progressively worse as it came time to have my nails painted with gel polish. I remained calm the entire time because I did not want to cause a scene, but eventually the way my nails were coming out (gel polish everywhere) the nail tech used a very abrasive buffer directly on my nails and ruined my nail enamel. As he continued applying gel to my nails, there were globs of enamel stuck to my nails. I called the attention of another nail tech and requested that my nails be redone. (We are now into well over the second hour of my time at this salon). The new nail tech removed the gel from my nails and repolished them. As I'm ready to pay, I figured the courteous gesture would be for them to honor my manicure and only charge me for my pedicure. Instead, I was charged the full manicure and pedicure price of $55.00 and asked how much tip I wanted to leave. After I walk out of the nail salon, I realized the polish on my feet looked black and my nails looked dark red. I am a returning customer and I've been coming to this salon for quite a few years now, but this last experience left me a little bothered. Don't think I will be returning again. read more

Elite Salon and Spa - Hair Salons Near Me - Pembroke Pines, Florida

I have been coming to the place for years. I usually have a good time, the staff is usually friendly and accommodating. Recently a girl named Maci or Marci attempted to do my nails. Firstly she picked up her cell phone and responded with Why the F*ck you calling me. In front of me ( the customer). Then she is verrryy slow, (I spent 2 whole hrs to do my nails). She does a crappy job and on top of everything when I mentioned to her that she was hurting me while cutting my cuticles she responded: it is Ok. In addition she got upset and requested that someone else finished the horrible job she was doing. I think she should be removed from this and every business that has to do with customers and people. read more

Elite Salon and Spa - This is how all my fingers were when she finished "cutting" my cuticles. There was still skin everywhere. - Hair Salons Near Me - Pembroke Pines, Florida

I've been coming to this nail salon for 4 years now. I moved out of the area to south Miami and still made the drive to this nail salon because it's worth it. Once you have that one place you trust, distance doesn't matter! My gel nail polish always lasts more than 2-3 weeks and never chips. It is an extra fee for gel but well worth it. The salon is super clean and the techs are very friendly. A gel mani takes about 20-25 normally. Even as a walk in you don't wait too long because they always have a ton of staff working and they are sooo fast! Highly recommend if your looking for beautiful nails every time you come :) read more

Elite Salon and Spa - Hair Salons Near Me - Pembroke Pines, Florida

Do not trust your hair to these frauds! I Paid $360 to have my hair ruined. Patricia burned my ends and chopped my hair. They don't care, I only got $35 refund for the chopped hair. read more

Elite Salon and Spa - $360 later! Also left ends burned and broken. Patricia rubbed the ends of my hair back and forth. Owner will not refund my money. - Hair Salons Near Me - Pembroke Pines, Florida

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Emily was so wonderful! I came in for a gel mani and pedi and she was so sweet and friendly during the entire service. I grow quite a bit of cuticle and she left my cuticles beautiful and perfectly trimmed. She also did an excellent job with the gel polish. The salon was also very clean and tidy. All in all it was a great experience. read more

Elite Salon and Spa - French Gel Manicure - Hair Salons Near Me - Pembroke Pines, Florida

I've been coming to this salon, and seeing Kim, for years, and wanted to write an update for a couple of reasons. First, right before the pandemic hit and we all went into quarantine, the salon underwent a really nice and tasteful renovation that brought new manicure stations, pedicure chairs, and more... a much-needed face lift. They now also display the bottles of nail polish which I think makes it a lot easier to choose, as opposed to viewing the painted samples. I'm a visual person and I need to evaluate all of the options in any given color family, which is impossible to do when you have to flip through millions of samples. Also, in the past, my heart would be set on a color I saw in a sample, and then I'd be disappointed when they didn't really have the color in stock. Now, you're guaranteed that if you see the bottle, you know they have it. They have an amazing selection of OPI which is my brand of choice for gel. I also wanted to say that I recently visited the salon when it reopened to the public and I wanted to publicly commend them on all of the COVID precautions they have taken. For starters, when you enter, your temperature is taken immediately, and you are asked to go and wash your hands. You can purchase your own tools so you don't have to share with anyone else. There is plexiglass everywhere, including the manicure stations. Everyone is wearing masks and someone is continuously coming around to sanitize high traffic areas. I realize that I still spend most of my time alone at home and although there may not be many people who see my manicure/pedicure, it provides just a bit of comfort and solace in an otherwise depressing time. read more

I love my nail tech vin he's so nice and charged hood for the quality and are very patient with customer service read more

Elite Salon and Spa - Nail spa - Hair Salons Near Me - Pembroke Pines, Florida

I have been using Steven for nails for quite a while at Elite on Hiatus Rd, his work is excellent. I get dipped nails which can stay good for well over 4 weeks. I also use Janet for my pedi and always am happy. The receptionist is always so pleasant. I used to go to Elite on Flamingo Road found the tech so condescending and extremely unfriendly. Why spend over 80 dollars a month and be treated horribly. So happy I changed salons. read more

Their prices are insane. I came to get to get my a gel polish on my nails NOT a manicure polish only. I didn't have any gel polish on my hands prior. This was just gel polish on my nails. They charged me $28 to just polish my nails. That's absurd. Never again! Gloria was the tech that did my nails and I believe she over charged me on purpose because I've been going there for years and never have paid $28 for just gel polish my nails. What a rip off read more

Came to get a quick mani/ pedi and got Leo as my nail tech. She's absolutely amazing! Extremely professional and very detail oriented. My nails were disastrous but she brought them back to life! Efficient, patient and very sweet. Will certainly request her every time. We read more

Just an update. 4 days later and my gel is coming off. This never happens to me. Maybe it's Bc they didn't feel like removing al of my dip polish from my previous nail manicure? Their products are cheap. If they used real acetone the product would soak off in less than 10 mins. But the products they use are cheap. Then they dilute the food products they do buy. Or who o ow if the fill up DND bottles with cheap product. At this point who knows. This place sucks. Save yourself the frustration. Less than a week later and I have to do my nails AGAIN! read more

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The only reason I'm giving 2-stars is because the nail tech was nice. She did a HORRIBLE job on my nails. I got a mani and pedi. The pedi was okay, but wasn't really worth it either. I was there for almost 4 hours!! They don't even offer designer stickers. I walked outside and noticed how super bumpy my nails were and had to go back and get the re-done. They were so thick and sticky. I def won't be going back there, EVER again!! No thank you!! read more

Came her because I was referred to Thoa for nails. Had nails done by Thoa for a year then due to schedule conflict switched to Lee. They are both excellent! Here are my nails by Lee today. Prices might be average for this area. I have not compared recently. 12/21/17 update- just adding a pic - Lee did it again...NAILED IT! read more

Elite Salon and Spa - Hair Salons Near Me - Pembroke Pines, Florida

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I have been to this salon mostly for nails on and off for years. I have always been just satisfied with my nails, they were never perfect but they were nice. Today however it all changed. I just got THE BEST Manicure and Pedicure I have ever gotten. Lina is the best tech EVER!!! I have short nails and she gave me such a neat manicure without getting polish on my skin. Do yourself a favor and come to Lina she was amazing! read more

Elite Salon and Spa - Nails - Hair Salons Near Me - Pembroke Pines, Florida

Went in for a pedicure and decided to do the premium. The premium was no different from the regular pedicure, it just included what seemed like a sugar scrub and a two minute massage. The lady added so much clear nail polish that it started to run over. After sitting under the dryer for a few minutes, I paid, tipped and left. My toes were still wet since the polish was so thick that they ended up getting messed up. I went back in for a repair, just for the lady to deny ever taking care of me earlier that day and charging me an extra 15. So I walked out paying a total of 70 for a half ass pedicure and shitty customer service. Never again. The only reason it is getting one star is because the girl in the front was nice. read more

The absolutely most disrespectful and unprofessional establishment I've been to! The guy that was doing my fill-in had no knowledge of nail shape. He over filed my nails into stumps and I told him to stop and do one at a time. THEN he proceeded to shape them crooked and small into almond shape!!! All is wanted was rounded edges. Nothing crazy fancy! He got upset at me then said he's no longer working on them and left my nails incomplete!!!! No manager on premises to fix and no other nail technician to the rescue. I left there with a disaster of a product. They said I can come tomorrow to fix -- I work tomorrow! Do yourself a favor -- DO NOT WALK INTO THIS PLACE! read more

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I honestly don't know why the rating isn't higher. I have been coming here for years and all the techs have been great. read more

Elite Salon and Spa - Manicure, Full set - Hair Salons Near Me - Pembroke Pines, Florida

This is usually my spot to get my nails done, but today it all changed walked in at 645 pm on a Saturday knowing that the close on Saturday nights at 8pm. Had the receptionists tell me sorry we're closed. If you're close lock the door. Oh just tell me no one is available or want to do my nails. Honest is the best policy!!! No longer my spot! read more

Elite Salon and Spa - Hair Salons Near Me - Pembroke Pines, Florida

I made an appointment the day before for a pedicure, the front desk was so nice & had the nail tech ready for me. T did a great job!! I didn't feel rushed or like it was taking forever. will be going back again, found my nail salon now! read more

Elite Salon and Spa - regular polish pedicure - Hair Salons Near Me - Pembroke Pines, Florida

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Maritza was Amazing. I feel its definitely the nicest nail place in the area. Clean, bright, sanitary and don't make me feel left out of the conversation. Not to mention you feel like a million bucks when you're done, without having to pay $1m. read more

Elite Salon and Spa - Hair Salons Near Me - Pembroke Pines, Florida

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I came in today to get an acrylic set and a pedicure... It was one of the worst outcomes ever... The shape was horrendous...I asked for square tip on my nails and my toes and one toe was shaped oval... the nail beds for my acrylic nails were so thick, it looks juvenile.I will not be coming again. read more

Elite Salon and Spa - Hair Salons Near Me - Pembroke Pines, Florida

I would never do this but I have never left so dissatisfied from a salon. My nails are lifting & it's hasn't even been a full 24 hours since I do my nails. I did dip on my hands paid over $60 & they can not accommodate me. So unprofessional, I would never give this salon my business & would warn others from going here. Horrible beyond experience! read more

Elite Salon and Spa - No to mention they cut several of my fingers to the point of dripping blood. - Hair Salons Near Me - Pembroke Pines, Florida

Steven was in a rush while doing my nails and completely ruined them. I did not pay $61 for such a trash of a fill. He had other clients waiting so he did my nails quickly I will definitely be stopping by to handle this matter. read more

Elite Salon and Spa - I broke the pointer finger he made it so thick and the nail curves looks nothing like the other hand - Hair Salons Near Me - Pembroke Pines, Florida

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one tech asked the other to sit my daughter next to me and the other tech refused!! I made an appt and they didn't have it in the system even though I showed them my confirmation text so my daughter and I had to be squeezed in!! HORRIBLE! read more

Horrible customer service! I had been a client at this salon for over five years. I got a full set on Tuesday and three nail had fell off by Sunday. I called to get them replaced for free and the girl at the counter said to come. When I get there, they told me they were going to charge me to fix it. This is the most asinine thing I have ever heard! Your salon didn't do a service right, now I have to pay again to get it fixed! And on top of it, the manager and the girl at the desk did not handle the situation professionally at all. Those two definitely need more training when dealing and communicating with customers because they were very simple acting. If you want an establishment that value you as a customer, especially when you have been loyal, DO NOT go to them. read more

I don't understand their standard in pricing when it comes to haircut. I had short hair like really short. Few months ago, about 4 months ago, she charged me $55. But they charged me $65 today. How come the price different? Usually salon has standard pricing. read more

I came here one day and received a regular manicure. By the next day, the nail polish had already started to peel off. I'm sorry, but that's unacceptable. I went back and explained that I had been in the day before and showed them my nails. I simply requested that they repaint my nails. The woman I spoke with had an attitude to begin with. She said that the nail polish had come off because it wasn't gel. LOL WHAT? I have had many regular manicures that have lasted a long time, heck you can do your nails at home and they'll last a few days. After I called her out on that, the lady said that it was too close to closing time and that they will do it if I come back the next day. Okay fine whatever. Everyone has a pretty busy life and I had to stay late to work the next day, so I couldn't make it before they closed. I went the day after and unfortunately, the first girl I had spoken with wasn't there. I explained the situation to the other lady at desk and she said she had to talk to management. The manager comes over and says that I didn't come the next day so tough luck (ridiculous) and that if I want someone to repaint, I have to pay. I ended up paying the $7 because my nails looked like trash at that point, but I informed them I would NEVER RETURN and that I'd write this review. It isn't about the money, it's about principle and that's complete BS. I paid for a quality service. Spend your money at a better place. Gel nails aren't the end all be all, a regular manicure should last for a few days!!!!! There are better places all around. @ the manager, please treat customers with respect and quit using low quality products. read more

Don't walk away, run away from this salon. After I literally told the tech I was allergic to a product he slathered it on me. If you value your money and skin go somewhere else read more

Absolutely the worst service I ever experienced. My nails grew out with ingrown, but I was more upset with the condescending tone of my technician. She said I should be more concerned with my brows than with the quality of my mani pedicure. She called me ass backwards. I don't GOP to the salon to be criticized or coerced into spending more money on services I don't need. Im never going back. read more

The prices are ridiculous for the quality I received. $20 for a refill, and 20 for a gel top coat? Okay, maybe they are that good. But nope! Acrylic fell off in less than three days. No I am not an athlete. No, I don't do anything that can damage my nails. Not a great variety of colors.. Never again. read more

Just got nails done. Very friendly tech but my gel French manicure was terrible. Told lady at front and showed her, she agreed and offered to fix now or following day. Told her I live far away and had no time to fix now. She still charged me. Wow!! Shocked am I. read more

Elite Salon and Spa - Does this look right to you? - Hair Salons Near Me - Pembroke Pines, Florida

Went for a hair appointment with stylist Shaina! I have been reviewing her work on social media and loved all her transformations! She is very nice, professional, is up to date with all modern techniques and styles. I was given her full attention. This is a must for me as other stylists In other salons have worked on other people's hair while my hair is processing. She made sure to speak In full honesty about the products sold and what she used in my hair. She was a doll. The location is clean, well kept but it gets BUSY! Appointments are highly recommended as I just walked in for mine. The salon offers nail services as well. read more