I love it here! I came for ortho and had my braces done here I just got them off after two years and the whole two years that I have came everyone that works here has been nothing but nice here! They took good care of my teeth and made sure everything was how I wanted it and made sure I was happy with how my teeth were. I totally recommend!! read more

Friendly convenient and affordable. Easy to schedule, quick and relatively pain free, and up front and consistent pricing. Thank you West Covina Dental. read more

I had a great experience Dr Liu is so patience with me. I was nervous at first but it was much better when everything was compete. Thank you

Appoints for Ortho are so far out. Staff and management don't accommodate you at all. If you miss appt due to illness.too bad. You still have to wait 2 months. Cant wait for Daughter to have braces off read more

I hate the dentist, I'm sure most do, lol. I had a very bad tooth ache and I was going out of my mind. I called West Covina Dental and it was the best choice I made. The entire staff is truly amazing and so caring. They made me feel so comfortable and so at ease. I was literally crying like a baby and they held my hand and kept checking on me. I know it's late in life for me but I'm glad I found them and I know my dental hygiene is heading in the right direction with them. I even felt so bad, there was a little girl also there, her first time and I was so worried her hearing me would freak her out. And they seen that and I heard the assistant telling them to book her next appointment in the front. They cared for each patient! Thank you all! read more

Best Dentist office everrr! What I first noticed was the place being very clean & organized. Liz at the front desk was very helpful & answered all my questions before coming in to my scheduled appointment. Seen by Dr. Barooty which I thought he was extremely professional along with his staff. I would highly recommend this dentist office. Thank you for such a wonderful experience for myself and my daughter Jaylene. read more

I have to say i loved this place everyone was amazing and helpful, the Ortho was amazing he took his time and explain every step of my process. Candy was amazing and made me feel so comfortable every step of the way. read more

I was going to switch Dentist to see if this place maybe better, than my previous dentist I've been with for over 5 years, with there rave reviews. Guess that wasn't a great idea. Went in to my first appointment today, they couldn't validate my insurance, you would think this was done before I came in. So the front desk lady wanted to reschedule my appt, I told her let me think about it, but of course I'm not going back as the first impression was already tainted. I have very good insurance through Met Life PDP Plus plan, and they couldn't validate it correctly. Staying with my existing dentist, perhaps the grass isn't greener on the otherside for this instance. Very Disappointing to say the least. read more

Be sure to get an appointment card or the name of the person who schedules you, AND call the day before!!! because there is a BIG chance your name will disappear from the list and you'll show up for nothing. I spoke to the office supervisor Diana to rectify the issue as they gave me a very far out date, after their mistake.. and she did help, but with a "too bad" attitude.. If that's coming from the "management" don't get your hopes up with the rest of the staff. Too bad this braces stuff is a contract if not I'd take my business elsewhere. read more

I've been coming here for many years. Very professional and fun people here to make you feel at home! Hi highly recommend this family feeling dental office! read more

West Covina Dental is an amazing place for your dental needs . I have gone to other places years ago with bad experiences but after my daughters recommend this place, I am very satisfied with their service and would recommend West Covina Dental and o everyone . Emily the hygienist was super good with her work and Sonia was amazing at getting my finances in order John read more

Had a great experience here! Dr. B was very careful and helpful with everything when I got a root canal. Mayeli put in my crown and always made sure I was good and I love the results. The whole staff is really caring. read more

Elite Smiles - Lobby - Cosmetic Dentists Near Me - West Covina, California

Very Professional and attentive to detail. Very accommodating to my son who has autism. I highly recommend this place to adults and children alike! Super clean! Following COVID guidelines! read more

Elite Smiles - Cosmetic Dentists Near Me - West Covina, California

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*AVOID AT ALL COST* I'd like to share how my wonderful day at West Covina Dental went. Had an appointment today for a regular cleaning, I check in with the front receptionist and right off the bat this guy hands me papers to sign just for a cleaning. I look at the papers and these are the same papers I refused to sign months prior. Why did I refuse? Because their making me sign for treatment that I don't need, I refused to sign them again, and I asked can I have a separate invoice regarding the cleaning aside from the papers he tried to make me sign twice. He asked me to "have a seat" (with an aggressive tone) he then said "it's to early for this shit". I get out of my seat and I ask who the person in charge is. It was an older woman sitting next to him, WOW and she was the one printing out the invoice. I have no idea why this clown got so aggravated I'm asking you to do your job bozo.. I told the woman in charge, that y'all have some professionalism issues that need to be addressed around here and I'm looking directly at the bald headed dude that had a lot to say under his breath and he continues to say "what do you keep looking at me for" I was like YO, WHO TF HIRED THIS GUY . The woman in charge proceeded to tell me sorry !? Like wtf am I supposed to do with you bullsh** a** apology ? That dude was a real life clown fr... Oh and another thing this is for the ladies in the front desk, supposedly the nice ladies who have great customer service. (the ones who handle phone calls) You ladies need to learn to use your inside voices, make sure you guys aren't rude to these ladies because if you are your gonna be paying extra or full price for any treatment you seek here. (What I overheard) Great job I'll never forget my wonderful experience!! read more

La razon por la q puse 2estrellas es por q Los dienes de mis hijos se ven mejor ,pero algunos trabajadores no saven ni lo q estan haciendo y no te explican vien Los cobros read more

Amazing experience and friendly staff. Thank you Sonia for helping me with my braces and making sure everything worked out read more

Elite Smiles - Cosmetic Dentists Near Me - West Covina, California

Pros: 1.Flexible payment plan 2.The front desk staff were all super sweet. They always help you to reschedule appointment when you need and very helpful. 3.All the dentist that I met here so far were so nice and friendly. I got 3 teeth removed with 2 different Dr. here. Both of them were great, and they tried to make me feel relax and always asked me if I'm doing ok. 4.The Orthodontist for my braces, I believe everyone called him Dr. B, he is so nice and willing to discuss with you whatever you concern. I got my braces 2 months till now. Let's see how it works lol. 5.The dentist assistant is always helpful. Cons: the reason that I came to see the dentist here because one of my tooth is dead and has an abscess on the top which means I need to get it treatment ASAP. That's tooth need to comes off anyway for braces and it's been 1 month without doing anything on that tooth which makes me feel not comfortable everyday. They told me, that tooth need to get specialist treatment and the specialist only come one day a month which means you have to make sure you're free on that day. So I realized that, they have awful specialist's appointment availability for extraction tooth. read more

Perfect staff Aaliyah was Really friendly helped alot & I absolutely love the manager Deanna great dentist!

I would give this place a negative rating if I could. My sister and my little brother came here for months. My sister showed up to an appointment and they told her after the appointment that her insurance no longer covered her and they charged her without telling her in advance. They could've told her sooner but didn't. Then they told her because she was not covered and had been going she had a balance of $1,000+. Why didn't they communicate with her right when her insurance no longer covered her? My brother was almost done with his braces and then they tell my parents that the contract is up and now my parents have to pay out of pocket $150 for the next few months. Again lack of communication. Plus the people that work here are rude. This place really likes to take advantage of people and it's so sad to see. They are just here to take advantage and take peoples money. DO NOT GO HERE! You will end up regretting it and having the worst experience. Believe me I am not exaggerating. If this happened back to back it really speaks to the service that they provide. Look for something better with good people who are there to help. read more

Amazing experience! They are very attentive from the moment you walk in. Greeted you with amazing smiles and everyone that was around me greeted me. This place is also very clean and they even offer you snacks while you wait! They have awesome treats. The doctor that attended me was very kind and made sure everything was okay with me! I highly recommend this place you will leave very satisfied. Also thank you for this beautiful rose, awesome service. read more

Elite Smiles - Cosmetic Dentists Near Me - West Covina, California

If I could give 50 stars I would! These employees are amazing! I had a slight emergency, and my now former dentist flat outright wouldn't help and gave me the run around. I was in tears and called west covina dental. They told me just to come in no appointment! From the initial phone call to waking in the office... each employee was kind and went above and beyond to help me and make me comfortable. They took care of my issue no problem. I found my new dentist for sure! And to add their prices were$200 cheaper than my former dentist for the exact same work! Thank you ladies for all that you do for us!!! read more

If you're considering getting your braces done here DONT! They keep getting more and more people to sign up but then they're too busy to actually care for the clients. They will schedule your visit every 2 to 3 months but will charge you monthly and when you complain about not seeing progress they start making up excuses.I HIGHLY suggest you look for an orthodontist who will be able to take care of ALL your needs and not just take your money. read more

So I stumbled upon this dental office because it was previously dental masters. Staff was very friendly and helpful. They gave me an exam and filled my cavities within the same appointment. Dr. B was kind and gentle as was the dental assistant. Very clean on the inside and staffed. read more

Great service every is really nice. This was my first time coming to this location definitely will recommend this place to family and friends. FYI Doctor B is great I love the fact that he went in details about my x-ray and treatment read more

Affordable go to spot in town! What I love the most about this place is that they close at 6pm, it works out for me especially when I have work and school. Love the environment and the staff as well! read more

Iam only giving this place five stars because of Dr .Montilla,and the women who has done my x-rays everytime I came into the Office.Both are very caring ,welcoming ,respectful, compassionate, overall professional excellence. read more

Kinda hit and miss. Had a bad cleaning experience with an overly aggressive dental Assistant. But we did notify the front desk not to schedule me with that person any more and we've avoided problems since then. But the ortho experience hasn't been great. Pre-pandemic was really hard to schedule appointments because the ortho is not there very often. Since March, it has been impossible to schedule appointments. Not too many options in the area, good luck. read more

MUST READ!!!! Very bad experience I do not recommend this place at all go to another ortho !!! They won't see you til months later for a 2nd appointment but still want there monthly payment in a timely matter. On the day of your appointment they will cancel it and postpone it for another month later so me and my son braces got put on January 28 and we're now on March 14 , they called me on March 12 the day of my appointment to reschedule it for April 25 ,mind you they still want payment every 15th and the manager said you don't pay per appointment its per month regardless if you get seen or not. So she said the assistant can change your bands but cant put your bottom teeth brackets without a doctor on site but yet when i showed up just so they can change the rubber bands to act like they did some work on me the assistant broke a bracket and put a new bracket without a doctor on site ? Im confused how they said they couldnt mess with the brackets but yet added a new one because she broke it without a doctor on site and she didnt even do it right my teeth is sore from the aggressiveness and changing a band , and to top it off they burnt my lip with acid etching which i took pictures of now my inside lip is ripping really bad boooy what a darn bad experience that I thave gone threw...me & my son haven't gotten our bottom braces put it on more than 50 days no service how ridiculous. Please save your money and go elsewhere or else you will regret it like I do. Might have to take them to court for this because I ain't going to be dealing with sloppy service especially from what happened this past weekend my time is money and they aren't going to be messing with my mines and my son's teeth. I'll be dammed . read more

This office is amazing. Front desk is very professional. Back office is well organized and fast. I love the way how the hygienist look your gums first then the Doctor come and look at your teeth. I didn't have to ask many questions because the doctor and Emily explain everything to me well. Emily did a awesome job cleaning my teeth. Me and my kids will be returning. I recommend this office if your looking for a good dentist home for you and your family. Thank you West Covina Dental read more

I had a really good experience here!! My dentist was so nice & helpful, and everyone makes it a very positive experience. As someone who has a little bit of anxiety with the dentist, they really helped cater to all my needs. Would recommend!! read more

This place is amazing! Everyone is so friendly and knowledgeable. They remind me of my appointments and always answer any questions I have. All the doctors there are so pleasant to work with. Yohani was amazing, thorough, and sweet during my deep cleaning. The front desk staff is super friendly and helpful. Dentist appointments make me nervous, and I truly believe the awesome environment here has made me get over this fear. I enjoy visiting West Covina Dental & Orthodontics. read more

Everyone is so helpful and professional. Amazing office and staff. Dr. Huang has such a gentle hand and didn't feel any pain. Sonia is one of the best assistants, so caring. I would recommend this office to all my friends and family. read more

Tiffany gave me an amazing deal on orthopedic. I now have a better smile because of her and all the staff. I highly recommended them. Great service and great price read more

Finally finished my braces here! Been going here for about 2 years and I love how my teeth look and feel. a very affordable place with quality care. read more

Great office and friendly staff!! Very professional and awesome bedside manner. The dentist was very nice and helpful. Appointments are easy to get and wait times aren't crazy long like other places. Definitely recommend to anyone looking for a new dentist! read more

Staff is extremely friendly Drs in this location are very patient and ok with answering any questions you may have. West covina location is very clean and are Covid-19 safe. Everyone here always has a smile. I highly recommend this location. read more

Love this dental office came in for fillings and they took me in in no time the dentist was so nice and also the assistant so kind. The front desk so nice read more

They are all so helpful and nice ! Pricilla and Angie are super nice ! This place is so clean and well taken care of! I highly recommend!

This place is horrible I took my husband for a consultation for braces. They originally had told him that they had to remove several teeth which if fine if it was going to give a better results. We had agreed this will be added to a monthly payment to later find out it was a separate bill. We continue with the process had to pay and additional price for extractions plus a recommendation for a deep cleaning. As the follow up appointments came every visit he needed something additional. I had also spoken to Carlos and asked him if he will need additional work because it was getting out of hand. He reassured me that was it. This is very inconvenient if you don't have the money.For this reason ex rays are taken at the time of the consultation.They been in this filed for a while they should be honest about what the actual cost will be in total, so people know what they are getting them selfs into. Also to add to that they extracted a tooth that was not removed correctly and later sending him to a specialist after we had payed for this.I will not be recommending this place to any friends or family read more

Loved this office! Everything about my visit was great. They're honest, gentle and explained my procedure step by step. The staff is awesome, I loved the follow up calls after a procedure- this only means they genuinely care about your well being. Thank you! read more