The illustrious Nancy (formerly of another salon) is now here and I have started becoming a customer. I always see Nancy, but noticed that other technicians are friendly and remember their customers' names and favorite colors. There is also a loyalty reward program. I will be back! read more

Elite Spa Nails - Manicure (with my own color) - Nail Salons Near Me - Burlington, North Carolina

am writing this to warn others about how malicious and hostile the staff at this establishment can be. A person I know was recently publicly humiliated, falsely accused, and repeatedly told to leave, despite actively offering to pay. The entire interaction was uncalled for, aggressive, and completely unprofessional. To make matters worse, she left the building in tears. The situation was so bad that a completely random customer had to step in, console her, and offer to pay just to counter the cruelty of the staff. This entire incident was caught on video. You cannot treat paying customers like garbage and expect to stay in business. I have absolutely zero respect for this place and will never spend a dime here. Save your money and go somewhere where people are treated with basic human decency! read more

Victor was amazing! My nails turned out so good and he checked with me throughout the process to make sure i was satisfied. Will definitely be back read more

Elite Spa Nails - Nail Salons Near Me - Burlington, North Carolina

Amazing. Love this place. I definitely recommend and they offer great service. Good vibe in there as well and very nice people.

My experience: I have an amazing experience every time i go to Elite Nail Spa!!! If you are looking for a nail salon who can do complicated designs elite is amazing! The vibe of the salon is very nice and my nail tech Leah was super kind!!! My friend got lash extensions as well i don't have a picture but we give them an 8/10 they were 40 dollars and came out how she wanted and how she asked for them. (cat eye done by Amy!!) Tips and info: If you want a guaranteed quick service call and book an appointment but if you don't mind a brief wait they take walk ins. Although, sometimes walk ins can take a while due to an influx in business. I don't recommend walking in friday-sunday definitely make an appointment if you are going during the weekend to avoid a long wait. read more

Elite Spa Nails - Full set with multi design with multi colored gel polish ($70) done by: Leah - Nail Salons Near Me - Burlington, North Carolina

They state they close at 9 online, 8 on the door but they take their last client "at 7" unless someone isn't available, I was here at 6:50 and was happy to wait the 5 seconds it took for them to finish the person next to me Bad attitude and bad business practice. That's why yall have a 2 star. You need to state your hours and stick to them. read more

Elite Spa Nails - Nail Salons Near Me - Burlington, North Carolina

I went to Elite Nails about a month ago and got an amazing set of acrylic nails!! My experience went perfectly and the spa is really clean and has a great ambiance. A month later the manicure still looks amazing and I am definitely going back here every time. I have had no chips on my nails and the paint still looks amazing. I have gotten so many compliments. I have attached a photo from the day I got them done :) read more

Elite Spa Nails - Nail Salons Near Me - Burlington, North Carolina

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I do not recommend they literally ripped my nails off instead of soaking them. Not very professional!

This nail salon is terrible. i do not recommend at all. me and my friend came in our nails look so bad, hers look nothing like her inspo picture. they were rude when we said something about it and wouldn't even give particular money back. read more

Elite Spa Nails - pointin to the sky, shape is terrible not what i wanted at all. - Nail Salons Near Me - Burlington, North Carolina

I was a walk-in for a new set of acrylics for valentine's day, the nails are literally GORGEOUS! my favorite set i've had and they were done pretty quick ! Mel did my nails , i think she's newer to the salon because i hadn't seen her before but she did so good! i definitely recommend this place and especially her ! (i just want to add that i chose a different pink color and asked for more hearts) read more

Elite Spa Nails - reference picture - Nail Salons Near Me - Burlington, North Carolina

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Came here to get my nails done on a Saturday after meeting my cousin for lunch. They were pretty busy with giving pedicures so I was able to walk right in to get my nails done. It's a relaxed atmosphere and everyone is super friendly. I would recommend the guy who did my nails, hate I didn't get his name! read more

Elite Spa Nails - ready for my bachelorette this coming weekend!! - Nail Salons Near Me - Burlington, North Carolina

Probably the worst place I've been to. They are way over priced and not professional at all. I went to get a manicure and two days later my polish turned a brown color! They also put way to much clear coat which later caused it to leave bubbles behind. read more

Elite Spa Nails - Nail Salons Near Me - Burlington, North Carolina

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I went to get a pedicure with my sister and the lady was trimming my toe and it started to bleed not only did it start but it didn't stop. She finished my toes they were kinda splotchy the massage part was nice though. I also got a quick polish remove and a quick paint soon as the lady went to buff my nail she left a pretty big cut on my pinky nail she tried to wipe the blood off my pinky it was everywhere so another lady came and helped her and they put this green liquid and super glue on MY NAIL. And not only that she smudged my other pinky nail and didn't remove it she just paint over like nothing. This was my first time going and last. read more

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I just moved to the area. This was the first nail salon I visited. I came in about 5:15, asking for a full-set and pedicure. I thought it was plenty of time since the don't close until 8. After waiting about 10 minutes they call me for the pedicure. He finished and asked me to back up front to wait for the full set, I agreed. After waiting about 10 minutes the lady I'm assuming the manager asked me if I could come back tomorrow because her staff is tired and tomorrow will be a better day. Another customer who was waiting to be serviced (an older white lady who got there after me) laughed and said I can't believe they have another hour and a half and she telling you they're tired. It's now 6:22 and I'm sitting in the parking lot thinking how I will never visit this establishment again. The gel pedicure wasn't even that great read more

Elite Spa Nails - Nail Salons Near Me - Burlington, North Carolina

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What I really like about this salon is that during the weekday there is little to no waiting so I can usually get right in. I've been going for a year and they have done a decent job. But these last few months have been awful. I kept thinking that the "next time" and I gave them a few more chances. The service does not meet their prices. Customer Service was rushed and they skipped steps. My tech kept looking at her watch and right in the middle of the manicure she just got up and went to the restroom, (I think?) My nails were uneven in shape and with the light color I chose they needed an extra coat. She skipped trimming cuticles, hand moisturizer and massage. The last few techs could not understand any English which made it SO difficult to tell her what I needed. One tech understood the color I chose only. Today was the last day I will go in. There are to many salons that I can chose from. read more

Least enjoyable gel manicure I've ever gotten and at 35$- an actual rip off. My service lasted all of 15 minutes and felt rushed the entire time. The technician grabbed and threw my hands everywhere and wouldn't speak, just made rude hand gestures towards me the entire time. He left paint all over the skin on my nails, filed them uneven, and didn't even clean underneath. My sister also got a manicure and she's already had an entire nail peel off. Don't come here. read more

They were a little pricey but they took the time to work with us one on one. They took walk ups with no problem and no wait! Will definitely go back there again. read more

I I started coming to elite nail spa in 2019 after I moved from Durham and going to La Vie nail spa for over 10 years. I want to start by saying that Emily, Amy, and Mel are amazing if you decide to come to this nail spa in terms of actual nail service. That's the most positive thing you're going to get from this review. I came into the nail spa today to get a manicure and a pedicure. The woman who did my pedicure I do not know her name but she was amazing. Jenny did my nails today for the first time and after this experience I will never be returning back to this nail spa. She filed my pinky nail down to a point where it started to bleed. I asked for a specific color after picking up the wrong color twice and actually starting to paint my nails she went and picked out the right color. She then proceeded to paint my nails after completing a very poor manicure where my cuticles were not even treated properly. After she completed the painting I advised her that I was not pleased with the service and that there was polish in places that it should not have been. She tried to tell me that it was because I was ashy which was really offensive because I am a black woman and again I have been coming to this nail spa for over two years. She completed the painting and then called Amy over who again try to advise me that my nail polish looked the way it did because of my skin color and me being ashy and that all of this could be resolved with cuticle oil I advised her at that point that this has nothing to do with my skin and nothing to do with my cuticles but it's an error on the nail tech in terms of painting. There was nothing done to rectify the situation I paid the full price after having my nail destroyed and a horrible painting job. Needless to say, I will not be coming back that was enough for me to never come back to a place like this again I don't feel valued as a customer and this is it for me. I'll be taking my business elsewhere. read more

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Skipped trimming cuticles, moisturizing hands, and hand massage in their manicure package. Kept trying to up-sell my friends even though they politely declined many times before they let them sit down. Could not explain fully what acrylic or SNS was, just wanted me to say yes to something. Finished nails were okay but not good, a lot of excess and debris left under the nail and the sides. Tabletops where nails were done were dirty with other nail filings. Atmosphere would have been okay but was not relaxing with employee's kids walking around barefoot watching kids shows loudly. Overall not what we paid for and terrible customer service. There are better places to go in Burlington for the same price. read more

Elite Spa Nails - Full set of tips and SNS 40$ - Nail Salons Near Me - Burlington, North Carolina

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This is the best spa I'm town, I never go anywhere else. It's clean, relaxing, they are quick and excellent at what they do. I got pink and leopard print with a little sparkle! Love it!! read more

Terrible job done. My manicure was completely rushed. My cuticles were not tended to and there was no lotion used on my hands after. I have glue and dried powder stuck to my fingers. Very disappointed. Will never come back. read more

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I asked for coffins and my nails are square and said that if it's long it cost more which I e never experienced. After it was over I noticed my nails were crooked and uneven as well as different shapes from my opposite hand. Worst experience ever and waste of money. read more

Elite Spa Nails - Uneven - Nail Salons Near Me - Burlington, North Carolina

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Never ever EVER go here!!!! It's the worst salon I've ever been to. I came in to get SNS done and within two days most of them had fallen off (see photo) and by the next day they were all off. I don't wash my hands a lot or work heavily with my hands so there was no reason for them to all fall off. They refused to give me a refund or even a free redo when I asked within 5 days after getting them done. Please do yourself a favor and NEVER go there. read more

Elite Spa Nails - My SNS two days after I got it done. - Nail Salons Near Me - Burlington, North Carolina

My wife went there ....it's a mistake coming to this salon pathetic service staff is super rude ...they make u pay before the service so it's comes as an obligation for leaving the tip ... JUST a suggestion not recommended .. not worth a single penny ... read more

Would not recommend this place! I got a gel mani and regular pedi for 63 dollars! Most other places you can get the same thing for 50. It's not even the price that's a big deal but in relation to the quality it's not even worth it. I do have short nails and they filed them down to be even shorter which was annoying. It was busy and they were rushing so the polish is on my skin and my nails. The person that did my pedi also cut me on my ankle with his nail. Terrible quality for such a high price. read more

Best place in town to get your nails done.!!!Everyone is kind n nice. They take time to meet your needs. 100% satisfaction!!!!! read more

Elite Spa Nails - Elite team. - Nail Salons Near Me - Burlington, North Carolina

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Very disappointed. I felt discouraged during my first visit 3 weeks ago because the nail tech was not listening to me when I was explaining the nail shape I wanted. I left frustrated but decided to try again since it's the closest salon to my house. This time, my nail tech was rushing through my manicure to do someone else's nails, even said she needed to stop halfway thru my polish to wrap another ladies nails. Halfway through I was mad and ready to leave but my nails looked a mess. At check out, she then proceeds to charge me $35 for a gel manicure. I had just been there 3 weeks prior and paid $32 with tip. I won't go there again. read more

Terrible service!!! I will not be back. The entire time the lady was FaceTiming on her phone. She was paying zero attention and I left with dry skin all over my feet. She forgot to do the hot towels. Then she left for 10 minutes in the middle of the pedicure without saying a word to me. I will not be wasting my money here again!!! read more

The WORST Nail Salon. I wanted a natural nail but instead I have dark pink nails. I stopped the nail technician multiple times and told him the color was very dark and I didn't like the color. He insisted that it was natural. My nails are not even the same length! I will take my time and money somewhere else. read more

I went here for a quick eyebrow wax. I also wanted to patronize because one of my favorite nail techs works here. When I pulled up I noticed 2 girls sitting on the bench outside. Later, one of them was to do my eyebrow wax. She was lazy and sloppy. My eyebrows are peeling and there is a scratch on the left brow area. My first and last time at this establishment. read more

If I could give zero stars I would. I have had my nails done for the first time ever and Elite Spa Nails was not it for me. I had not had my nails for 24 hours before they started to break. I am extremely upset and I will be taking my business else where. This was not worth the $35 dollars I spent for these to get done. read more

I got gel and first off way to expensive! It was rushed and he got the wrong color. And bubbles and in the paint

If I could give no stars I really would. This was by far the worst nail experience of my life. Not only does it look like a three year old painted my nails he also cut me. Not one, not two, but seven times. Needless to say I will never go to this salon ever again. I will be sure to make sure my friends and family know better than to go and endure the same pity services I did. read more

Elite Spa Nails - Nail Salons Near Me - Burlington, North Carolina

I've been going to Elite Spa Nails for years and have had wonderful service. Danny is my favorite for pink & white nails and Kim gives the best pedicure!! read more

I have been here several times and I will be honest the first couple times weren't the best. Just like any place you have to get lucky with a good person, and for this location I HIGHLY recommend Lynn. I have never received such an amazing pedicure before, she is the best massager and does it for a long time. She also takes her time with everything! Schedule an appointment and you will be satisfied. read more

It is ridiculous how disrespectful the staff was. They have VERY limited colors. The technician with purple hair has a bad attitude. Very expensive for the services they offer and do not have their prices on display. Burlington needs better nail salons. For quality, I have to go to Greensboro or Durham. I will never go to that salon again. read more

So I actually went Thursday to get a pedicure. I called Wednesday to book an appointment and after asking how much it would cost they said it would be $15.00. Bet. This is where I made the mistake of even stepping foot in this place. The girl I had was so rough and didn't pay any attention to me when I said "can you be a little bit more gentle" then she finally applied to me saying "yes". She was gentle for the most part and then started being rough again she left my toe bloody and didn't even care now around my big toe is swollen. When she was rubbing my feet I had saw that her glove was ripped and not just a little rip but a big rip and to me that is disgusting because I don't know if she used that glove on someone else so I said "you have a rip in your glove" again DIDNT PAY ANY ATTENTION TO WHAT I WAS SAYING!! So I said it again and she literally dropped my foot and said "My hands are clean" like I don't care if you say that your hands are clean but that makes me nervous. So it was time to pay and she said it would be $28.00 and I told her but y'all said it was $15.00 yesterday?!? HOW CAN YOU JUMP A PRICE TO $13.00 MORE IN ONE DAY?! So I sucked it up and payed 28.00 and gave her a $3.00 tip and she gave me the most disgusted look like this is what I get in tips?! Like you cut me and left my feet bloody and then got an attitude cause I said something about your glove so yes I'm giving you 3.00, but never will I ever come back there. They lost a well paying customer! read more

Holly was fantastic! The service was terrific. Very pleasant and helpful! Not a long wait which was great and just what we needed. Will definitely be back. read more

Great service and great people! I've been going to Elite for years now and continue to be very satisfied. I also get lots of compliments on my nails. I would definitely recommend Elite Spa Nails! read more

I absolutely love this salon. I have been coming here for years and I feel like I'm at home when I am there. The employees actually take the time to form a relationship with you and remember your name when you return. Emily, Lilly, Amy and Kim are my favorites so ask for them! read more