I booked ahead for 5 people, the salon was understaffed for our appointments. Instead of taking their time we were rushed through, and the quality was lacking. My daughter's gel polish never dried completely and is peeling off less than a week later. I received scratches from the pedicure on my ankle. The design I requested on my nails was done poorly. I am disappointed because I've been to this salon before and had a good experience. read more

Elizabeth Nails Spa - Nail Salons Near Me - Brunswick, Maine

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Very nice workers and the salon is peaceful and clean. I got a gel French tip pedicure and the work was not very good. One foot looks okay, but the other foot has a horrible white tip on the big toe. Unfortunately, it was not worth the price. read more

Elizabeth Nails Spa - French tips, all the small toes are fine, but the big toe looks horrible! - Nail Salons Near Me - Brunswick, Maine

I had a wonderful time here! I was very impressed with how clean it is and the staff were very nice and definitely expert at their work. Due to an injury, I can not bend and decided to get a pedicure. I had only had 1 as a gift in the past. They have a wide selection of options and colors. I chose to go for a bit of pampering and did the deluxe mani-pedi. The hot stone massage was amazing, and the paraffin treatment I can still feel today! The gentleman who did my arm and leg massage was so nice and immediately put me at ease. My legs still feel better. I will certainly be going back! read more

Elizabeth was able to accommodate my daughter and me at the last minute for special nails to attend a friend's wedding. It's the first time I have ever had a gel manicure and I am so impressed with the look and the endurance! Going on 2 weeks w barely a chip. See photo! read more

Elizabeth Nails Spa - Nails by Elizabeth. - Nail Salons Near Me - Brunswick, Maine

This was my first time getting my nails done in the midcoast area, I saw that Elizabeth Nails Spa was decently reviewed, and had won an award for being the best in the area for over 10 years in a row so it seemed like a solid choice. They have an online booking system so I submitted an appointment request for that day. I got a text from the service saying the shop would get back to me to confirm if they could fit me in. They never called. I ended up calling and confirmed they could see me, there was no indication that they ever intended to call to confirm. When I got there, it's your standard, semi run down salon, the building had recently been renovated and I think they were still working on totally setting up. From the beginning, they tried to upsell me. I asked for my previous gel manicure to be removed, she broke the seal on the old ones with the Dremel and then wrapped them to soak in the acetone. When done, she then proceeded to take off all of the old gel with the Dremel. I have never had a nail tech do it that way, I'm used to them using a non powered metal tool to scrape the rest of the old gel from my nail, she also never had me wash my hands after crating all the dust and using the cuticle cream. After removing my old polish she asked me how short I wanted my nails but not what shape, and then didn't cut them as short as I had asked (a few times). She barely talked to me the whole time, including not giving me instructions, she just expected me to know what she wanted me to do, and when she wanted me to do it. She did occasionally speak to her coworkers and other clients. The shop was not busy but she did a very hasty job on my nails. They came out super bumpy, polish edges too close to the cuticle, cut /filed crookedly, and she sealed some of the ends of my nails to my fingertips. Oh and they also were aggressive enough in the upsell that I did get a paraffin wrap which was actually kind of nice. When paying, they offered me a discount if I paid in cash which I didn't have. The edges started lifting quickly and they were catching on things by the end of the day. I had to pick some of it off to stop this from happening. Not wanting to go back, about a week later, when they were really lifting, I took them off myself. To my horror, I found that when she used the Dremel to remove the old polish, she had destroyed my nail beds. There are deep ridges exactly where the edges of my nails would have been when she did the manicure and many other deep marks from the Dremel. I feel like half of the bad polish job was related to the nail bed being so uneven when she was done with the Dremel and the other half was how she just really glopped it on there and didn't try to smooth it out. I'm really not sure how this salon has won an award for as long as it has. I cannot recommend it and will never go back. read more

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I came to Elizabeth Nails after just moving to the area and looking for a new spot. I saw they offer biab and was very excited. I called and they were able to get me in same day at my preferred time. They were friendly and the salon was clean and a nice atmosphere. They also gave me a holiday gift, and that is why I'm giving two stars and not one. Besides that- during the biab manicure, my nails were not filed or shaped at all. I wasn't asked if I'd like to skip out on that either. Once the application process began, I noticed that the nail tech was not doing the method I'd seen done many times on me before by many other techs and in my research on biab. I thought maybe there was just another way to apply it. After going back and forth on some designs, she was unable to paint stars for me, so we opted for silver frenchies. Despite no shaping, I loved my nails when I left, and voiced I'd be returning. My main issue lies in the 13 days following my appointment. Biab is meant to last up to four weeks. Within about a week, mine began to lift. Around 10 days, it began to peel off. Yesterday, 13 days after getting the manicure, my thumb nail has completely peeled off. If there's one thing about biab, it is definitely NOT supposed to be able to peel off your nail. It usually requires filing or drilling to remove. I'm extremely disappointed as I feel like I got jipped into paying twice as much for a gel manicure. Especially all of this coming from a salon boasting the accolade "best in midcoast Maine"! read more

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I used to come here all the time and am finally DONE! As others have mentioned they have been inconsistent in the past year and now just consistently horrible. They don't care, pedicures (even deluxe) take 20 minutes and they don't even do everything they say they will do. They charge you extra to "manicure" your nails during manicures .... How that works, I'm baffled. They up charge you for absolutely everything and don't tell you. Something that should be $35 somehow ends up being $70 and you did nothing special. It's really disappointing how terrible this place has become. At least I won't have to drive from Freeport to go here anymore. From once loyal customer to now livid former customer. read more

I have given this salon many chances thinking I hit them on an off day. However I got the worst manicure today again and I've decided that I will never set foot in this salon again. The staff is completely unfriendly. And they are sloppy with no attention to detail. The nail polish is gloppy and old. There really is no excuse for that. The salon is dusty and dirty. They are rated Best of the Best for ten years. Who is voting for them? They used to be good but have gone completely downhill. And worse, one day one of the staff was screaming at his wife in Vietnamese or Chinese about something in front of customers. It was obvious he was berating her. Why would I tolerate that behavior as a customer? They need to pay attention. This was a horror show! read more

i have been here a few times and have received excellent service when getting my nails done. however, last august i got my toes done by a lovely man that works there, and when it came time to clip my cuticles, he was extremely rough on my big toe, to the point where i still have issues with that toe. it bled while i was there, but now it constantly feels like my nail is digging into my skin read more

I needed a mani/pedi in a pinch, so I looked at local places in the area where I was running errands and Elizabeth's came up. Reviews were mixed, but I decided to give it a try. The place was in the underground portion of the Tontine Mall...the place looked rough. Like some other reviewer's noted, the salon was not super clean. I did notice that they had packaged tools that were sterilized. They tried to upsell me and every other person in the salon multiple times. Do you want gel? Do you want flower art on your toenails? Would you like the deluxe pedicure? It was pretty annoying and I could tell other customers were uneasy with the hard sell. My manicure is already starting to chip a few days later. As many other reviewers have said everything felt really really rushed. Turn and burn. When it came time to pay, they urged everyone to use cash at their ATM, stating it only charged a dollar. However I know that banks also charge you to use foreign ATMs. They claimed that they preferred this and they would charge a % if customers used a credit card. I initially decided to oblige and went to the ATM and it said it would only let me take out $60 max and my nails had been close to $100. I ended up paying using my credit card, however, I did not see an extra % charged. I assume they own the ATM and will collect the dollar from everyone that got cash that day too. Just a shady business practice... if you are cash only make sure patrons know that ahead of time! I will not be back! read more

DO NOT GO! Worst nails salon I've ever been to. They did my Dip nails in the pedicure chair... drilled them off without soaking. (I asked them to soak repeatedly) they would soak for a quick second and then keep drilling. They cut my skin twice and used the drill on my cuticles...They look terrible, you can see the previous color beneath the french polish. Pedicure was rushed and polish is awful. Literally crooked white lines on the french. Had to ask them to fix twice... still crooked. Didn't use any 2nd color for my French (like a pink or white) just used clear topcoat over the crooked white strip. I should have walked it but I was flying out the next morning. Awful! DO NOT RECOMMEND! read more

Elizabeth Nails Spa - The pink/red spots under the polish is the old red polish from previous set that wasn't removed properly. Also crooked and bumpy. - Nail Salons Near Me - Brunswick, Maine

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I went for a pedicure recently after not going there for at least a couple of years. They have renovated, which makes a difference, and everything seemed cleaner, brighter and more attractive. Do did my pedicure and he was very good and took a lot of care with what he did. I was a walk-in on a quiet weekday and everyone was friendly. read more

I'm still in shock about how horrible this place is. I brought my daughter with her two friends for her 10th birthday. I looked online and saw it cost $35 dollars for a mani/pedi for kids. That was perfect. I knew they would get designs as well. That would be $10 extra so $45 dollars total. Also fine! When we get there, they tell us that the nail polish with the silver caps are better for the girl's nails. I thanked them and I tell the girls to grab the ones with the silver caps. The woman shows me the menu. It clearly shows $35 dollars for mani/pedi and $40 for a Princess Combo (whatever that is). The woman immediately starts to try and upsell me. She says I should chose the $50 dollar one because it comes with hot stones. Um, this is my daughter's first time. There was no need for that. I kindly declined. She said, "OK, then you pay $40 dollars." I was confused but agreed thinking it would be this special Princess Combo. NOTHING WAS SPECIAL ABOUT THIS! They have one person doing the girl's toes and another doing the girl's fingernails at the same time. You could tell they were rushing. Which was weird because our appointments were for 5:30pm and they weren't closing until 7:00pm. They were done with all 3 in 30 minutes. Still trying to figure out what was "princess" about this experience. The woman came and asked me how I was paying. I said I had cash for the tip but a card for the service. She said there are ATM's outside and I should go get cash. I get it, cash is better for small businesses. So, I asked her what the total was so I could grab that amount. She tells me $170 dollars. I'm just staring at her in shock and confusion trying to do the math in my head. I ask her again whatever thing costs. She tells me the nail polish they chose was extra. They chose?! You told US to chose it because it was better for kid's nails. Never said anything about it costing extra. I was floored. I put up a bit of a stink and then the man working there gets mad at ME! Starts yelling that I just want free nail polish?? I'm in shock. I have 3 little girls watching this whole thing. I shut it down and say sure, I'll pay it but none of this is OK. She says fine we will charge you $141. The woman proceeds to escort me outside to show me where the ATM was. She points ACROSS THE STREET! I have 3 young girls sitting in this place. I'm not leaving them to walk across 4 lanes of traffic so that I can give these people cash. She then points me to the closer ATM at Camden National Bank. I'm beyond mad. I try the ATM and it's broken. I come back to tell them. Since I'm not paying in cash, my grand total is now 154.50 which I put on my card. Now, to add insult to injury. They didn't give two of the girls flip flops and had them walk across the gross floor to the drying station with nothing on their feet. Whoever, did my daughters did put hers on. After they get out to the drying station, all but one employee ran out of there despite the fact that they were still open. The remaining employee was extremely rude. She told me the girls needed to walk out with the flip flops and not put on their shoes. That's fine. I asked her, then can I get flip flops for the other two? She gives me attitude!! What a horrible experience for my daughter, her friends and me. It was my daughter's first time ever having a mani/pedi and what I thought was going to be special evening was an absolute disaster. Just stay away from this place! Read the reviews on Yelp. I wish I had before I went!!!! read more

I got a gel manicure and it was excellent! The space was very nice and it had a calm, relaxing feel. Very reasonable price and lovely service. read more

It's easy to talk about fresh, new, pretty nails. However, that's not what I'm here for. These babies are three weeks, one day old. They're still holding steady, even though I work full time as a landscaper. Always amazing work done here, the only place I've found that can do nails that can hold up to the daily abuse I put them through. read more

Elizabeth Nails Spa - Over three weeks old, working as a landscaper and they're still holding up. Highly recommend! - Nail Salons Near Me - Brunswick, Maine

Andy, Maika and Sa go above & beyond every single time. They're super personable and do exactly what you ask for - they're flexible w/appointments (esp as a busy Mom) and their hot stone pedicures and manicures are the BEST! Location in the heart of Brunswick at the Tontine Mall helps, prices and quality of service makes this the only place I go to. read more

Worst experience at a nail spa EVER! First, as you walk through the door, they want to be paid in cash. Put a ATM in the salon to pressure you to use it, but it's now nonfunctional so they Pressured me to walk to the ATM down the street. When I refused I could tell they said something nasty about me in their language. Very shady business practice. Second, pressure to UPSELL a more expensive Type of mani/pedi. They don't just ask once they keep asking. I go to relax, not to be stressed by this type of unprofessional business practice. I want to know who is voting them best salon in Brunswick. They might have been at one time but not anymore. To top it all off the men in the salon literally started fighting loudly and almost came to violent blows had not the Women who work there separated them. Very negative stressful atmosphere to put it mildly! This happened three different times while I was there. In front of a full salon of women. Needless to say I got a subpar gel pedicure. 5 days and it's already chipped. Forgot to trim the cuticles because he got up three times to fight with the other employee. His hands were literally shaking from his temper tantrum. If I could report them to someone I would. Left the salon totally upset and stressed out!!! We left another salon because the staff argued all the time. Will NOT BE BACK AND WILL GIVE MY EXPERIENCE TO ANYONE SEEKING A SALON. DO NOT PATRONIZE ELIZABETH NAIL SALON in Brunswick Maine. Unethical, unfriendly, unprofessional UNCOMFORTABLE!!!! read more

Elizabeth Nails Spa - Chipped gel pedicure after 5 days. - Nail Salons Near Me - Brunswick, Maine

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I left this place feeling like I had been robbed. My wife and I called and asked if they had time on a Saturday afternoon and were told to come by in 30 minutes which is apparently their default to every single person who calls or pops by. They pushed us and everybody else who came in for up=sells on paint, services, etc. and were aggressive towards anyone who wanted to pay with a card. One woman eventually just said "charge me whatever you want, I'm not going back outside to try and find an ATM" so they charged her $115 instead of the $95 that she had been quoted. Overall, we were in the salon for almost two hours and had less than 20 minutes of actual time with any nail tech. Our nails were not trimmed, buffed, or dried. This place is a legit joke and I have no idea how they're in business or how they have any positive reviews. I would avoid this place at all costs. It's an absolute joke. read more

I got a shellac manicure on Thursday, the younger guy who did my nails was extremely nice. He was working really fast, but I thought he was doing a good job. Once I left I saw that the shellac was all over my cuticles, so I knew it was a matter of time before they would start to peel because the edges of the shellac were adhered to my skin. On Saturday I was blow drying my hair and my hair got stuck under the shellac on my cuticle, and ripped up the shellac. I had family in town visiting, so I didn't have the chance to get back uptown until Monday. I stopped in the The salon while my family was shopping around Brunswick before we headed to Freeport. I kindly told them that I was not happy with my shellac manicure, and showed her how the shellac was on my cuticles. She told me that they could only fix it right then. When I explained that I couldn't stay to have them redone because I had family waiting on me, she said " sorry, if you wait any longer you'll need a manicure too." Then I said that I had hoped that they could give me a voucher or credit to come back another day for a shellac manicure, and she said "no." I have had many shellac manicures, and I myself am a cosmetologist, so I have given them myself. The technician was very nice, and I tipped him more more than 20%. I really wish I hadn't because I was extremely disappointed that when I came back, they couldn't even offer me a redo when I was available to come back. Terrible customer service. Never going back. read more

Elizabeth Nails Spa - Terrible shellac manicure, it's all over my cuticles, and the shellac lifted two days later. - Nail Salons Near Me - Brunswick, Maine

Went here for a manicure and they used the electronic file to scrape off the old gel manicure which felt horrible on my nail beds. She aggressively painted my nails and never finished the ends so now my geo manicure is pulling at my clothes. Disappointed to say the least. read more

Just got my nails done at this establishment and I am so disappointed. I am a NAIL GIRL. I get my nails done all the time in NYC so I understand I have high expectations. But this place is so underwhelming. I got the powder done, limited colors, no actual manicure included and I mean NOTHING. No lotion, cuticle push back or cutting, barely any filing. They just slap on the powder and leave. It's AWFUL. They should be embarrassed. It's also 40$. If you need a mani take a drive out of Brunswick! read more

The folks here are great! The service is prompt and they're really talented! We are from away (moved here full time last year) and I've pretty much gone to every nail salon from Portland to Bath looking for a comparable salon like from where I was from (California). They do all the contemporary services...dip, gel, etc. They are detail oriented and take their time to give the best service. This is my new go-to nail salon! Don't listen to the negative reviews- or do, but give them a try before you pass judgment- the folks at this Salon are awesome! read more

I can't even express how unhappy I am with how my nails came out. They are not anything like what I asked for. The whole experience felt rushed and half assed. Not only was the shape and length wrong, but they are all uneven and just look messy. To top it all off I go to pay and she tells me it's going to be 70$. I absolutely do not recommend this place at all. Waste of money. read more

So I used to go here all the time, like once every 3 weeks or so. Got friendly with with owners. Maybe that was my mistake. The same man usually did my nails. Well, this young man started watching football on his iPad while he did my nails. I asked him to stop and he put it away... until my next visit. The work started to get sloppy and I wasn't happy with the results after spending $50+. read more

They were rushy and my nails didn't turn out great, they were acceptable. Gel pedicure by "Be" was fantastic albeit still slightly rushed, price was higher than I expected for what I got. Gel manicure with small extensions started falling off in a week. Likely won't be back but not a ton of other options around here it sounds like :( read more

Elizabeth Nails Spa - Nice growth on them but 4 fell off in a week (2 on the other hand) - Nail Salons Near Me - Brunswick, Maine

Overpriced, underwhelming, and quite simply atrocious. $60 for a set of acrylics and my nails look like they are POPPING OFF. Literally about to take flight. The color is nothing like I asked for and the light design is very unflattering. The shape of the nail is also not good at all. Save your money and go elsewhere. This place is a joke. read more

This is the worst mani-pedi of my life. They pressured me into more services despite me saying I did not want them. They cut my cuticles making me bleed (still hurts a day later). The gels they did are sloppy and painful on my hands (I have done gels before and they have never felt this bad). I also question how sanitary the place was. Will never go back. Never. read more

Can't say enough about this place. Had an amazing time and experience. I've found my new spot for my mani pedis! I visited here 4 years ago when I was in town seeing family. I remembered they did a great job and hoped for a similar experience. Super happy and will be back in two weeks. read more

I came here with my daughter-in-law she wanted to treat me. We were waited on right away. I was handed a menu for what I wanted. I chose the deluxe pedicure. It had paraffin, hot stones and a massage. It was not a two minute deal. It was so relaxing and warm. I was offered a beverage, a massage chair and told about all of my options. The staff was very friendly and attentive. You could tell that they had been here for a while by the decor but I can understand how. They opened the tools from a sterilized package. I would recommend their service to anyone interested in these services. read more

Overall, pedicure services were provided as advertised. I had a major problem with how pushy the staff was to upgrade the services as well as the way they interacted with me as a client. They were rude and unprofessional. Staff was also not transparent about pricing. Felt very rushed for the top tier pedicure that I ended up agreeing to under pressure. Will NOT be coming back. read more

New to the area and was very disappointed by this salon. OK if you don't open your eyes ! Nice classical music. Spa bed for waxing had a dirty blanket, then look up to all the cobwebs, then have a filthy mirror thrust in my hand. How was I supposed to see in that? The gels on fingers and pedicure were good but the place is very dirty and the staff are very low energy. Not a smile , not once in an hour. Half dead plants and a creepy, dirty Santa Claus in the corner in July - ?? It's like they didn't want to be there and certainly don't want you there on a Tuesday afternoon. read more

Skip if you can. Booked an appointment, told us to come back then 35 minutes later (for a manicure) finally started. Seems like it's the only game in town so you might be stuck there. Don't make an appointment though since they don't stick to them. read more

Put simply - This place is an unfriendly nail mill. My powder manicure came out rather lumpy. The whole experience felt rushed and unprofessional. The space was dingy. Don't bother. read more

Very unhappy with my experience at this nail salon. I was very unhappy with the way they kept pressuring and trying to upsell including selecting a more expensive nail polish. Customer service was poor. I will not return. read more

They should not be open during the renovation. Very dirty and messy in here. When I got my nails done I like to be relaxed and this was the complete opposite. I got my old acrylics off and new ones on. I called ahead to make sure they could take me as it was about an hour before closing, got in right away. The gentlemen who did my nails was horribly aggressive and rushing. I wanted to cry I was in so much pain. He went to put the new acrylics on and did not even cut my nails down that were broken and jagged from tearing the old set off I had to ask. At the end, the family was sitting there what felt like impatiently waiting for me to finish so they could all go home as they took one car. Very uncomfortable experience. read more

Worst experience I've ever had in over 15 years of getting my nails done. (and I've had some baaaaaad experiences!) Didn't ask anything once we arrived for our gel manicures appointment. Simply told us to sit down. The establishment was dirty and didn't look like the photos. We should have tucked and run right then but we try not to be judgy and figured we'd give them a shot. I asked for the colors to look at 3 times before getting an answer. They started my friend and didn't start me i til I asked why I was waiting. They used a hard file which is used to take off the top layer only. She went SO hard, so fast, she filed my natural nail under 3 layers of shellac. It hurt! When I asked her to stop she argued with me that it would "take longer" if she didn't do that. I explained I didn't mind and would pay very well for her to take her time and not rush. I waited 30 min for her to come back over and tell me she couldn't scrape the polish off and asked to use her own nail to do so. Ummm no! Ew. I then picked up the tool and showed her that it could very easily be done if you use the tool correctly. Which I demonstrated. She wasn't able to complete the service so I left with my nails not even fully removed of polish. read more

The people are friendly and quiet. I usually see Andy. He's an expert at building solid nails that really last through real life. He's very particular and works hard to be gentle and thorough. I'm very glad I found them. Now I'm addicted to my nails! read more

I've never had a good experience here, but kept giving it a try since I live so close. After the experience I had a month ago, I'm never going back! $50 for a mani-pedi that isn't done well is way too much. I even asked the man doing my fingernails if he could go further down toward the cuticle (he was doing them double speed, like he had somewhere better to be), and he basically yelled at me that he had no idea what I was talking about. I also brushed my hand accidentally messing it up slightly and he yelled at me and then redid it, clearly exasperated! I felt terrible and embarrassed about the whole thing and won't ever go back. The older man who did my toes was great, it was the younger man who did my fingers that wasn't worth the money or experience. read more

The pedicure was okay although I felt like the woman was rushing to get it done. The rugs were very dirty and filled with nail clippings! The wall hangings were dusty and had webs. The dryer for my pedicure was not working as far as I could tell and no one ever bothered to chk my nails after I sat down. Not very professional to have employees napping in the salon. Not sure if it was the owner, but a woman there seemed very unhappy and annoyed. So, I wouldn't recommend or go back. read more

I do not live in Brunswick but I had an appointment in the area and needed my nails done. I searched around Yelp for a salon that does dip nails (sns) whatever you prefer to call it. I came across Elizabeth Nails Spa. I came in as a walk in and they took me right away. At the time I came in, there were no other customers in the salon, which was perfect for me. Then, later on, a few other customers trickled in. There was peaceful spa style music playing. There were some pretty overhead hanging lights. The salon has a huge variety of nail polish colors, and a good collection of dip powder colors as well. The price charged for the service was reasonable compared to what I normally pay for dip. The technician that did my nails...I'm not sure of his name... but he was the fatest to ever do my dip...after taking off my old dip, it only took him 25 minutes from start to finish, which is incredibly fast considering it normally takes between 40 min to an hr to complete at other salons. I was relieved that he was SO fast because I had to get to work afterwards, so that was fantastic! On the otherhand, he missed a coat of dip on one finger after putting the clear adhesive on, so I had to let him know, and he missed one coat of topcoat on one of my fingers, but I just let it go because it already had one coat on. So all in all, I would go back here, however the rushing did make for some careless misteps. read more

Elizabeth Nails Spa - Nail Salons Near Me - Brunswick, Maine