I've been coming to this dry cleaner since 2019 and never had an issue until this recent…read moreexperience. Last week, I dropped off two sport coats, one khaki and one dark gray. After picking them up, I was getting ready to wear the khaki coat on Saturday and noticed it still smelled like body odor. I also noticed two stains--one on the upper right chest and another on the lower left chest--so I wore the dark gray coat instead. The next morning, I brought the khaki coat back and explained the problem to the employee working there (guy with beard). I asked him to smell it, but he said it smelled fine. When I pointed out the two stains, he started arguing with me about why I didn't disclose the stains when I originally dropped the coat off. I have a 3-year-old son and, like most people, I don't carefully inspect every piece of clothing before taking it to the dry cleaner. I'm bringing it there to be professionally cleaned, so I would expect stains to be noticed and properly treated. I asked him to clean it again, and his response was, "OK, I'm gonna let this one time." That really bothered me because I've been a customer since 2019 and had never brought anything back or complained before. I picked up the coat again on Friday and wore it to an event on Saturday. During the event, I kept smelling something like dirty feet. Eventually, I realized the smell was coming directly from the same two stained areas on the coat. I tried wiping them off, but the odor would not go away. My wife even sprayed scented hand sanitizer on the coat just to make the smell more bearable. I'm very disappointed, not only because the coat still had stains and a terrible odor after being cleaned twice, but also because of how my concern was handled. A longtime customer should not be argued with or made to feel like they are asking for a favor when bringing back an item that was not cleaned properly. Unfortunately, I will not be returning if this is how customer concerns are handled.

Customer Service is outstanding!! Prices are reasonable &…read morefair!! Was in need of help with my filthy couch cushion covers. Having furbabies & grandbabies & waiting 2 yrs to officially clean covers was a mistake. This family operated Cleaners saved the day. Not only did they get my cushion covers clean as new they offered guidance and advice regarding cleaning the couch. I would totally recommend Custom Cleaners for any & all your dry cleaning needs.

I brought in a white dress that I honestly thought might be beyond saving, and I was amazed by the…read moreresults. Vogue Cleaners completely restored my dress and saved me from having to replace it. The woman who helped me was incredibly kind and provided exceptional customer service. I truly wish I had gotten her name because she deserves recognition. The quality of the work and the level of care I received were both top tier. Vogue Cleaners has earned a loyal customer. I will gladly make the drive from Elk Grove because I trust them with my clothing. Thank you for saving my beautiful dress!

Great Father & Son owned store. I had a rush order for my…read moregranddaughters Wedding. Done on time and actually done early. Vogue is my new Go-To for for cleaning! Thanks for the GREAT Service!!! Richard Miskanis

They lost my shirt!!! ...and then made it right…read more I don't use dry cleaners all the time, but when I do it's usually for something important. My wife even had her wedding dress preserved here after we got married. The reality is most dry cleaners offer pretty similar services, so what really separates them is customer service and how they handle problems. I had an important interview coming up, so I dropped off my suit and shirt early like I always do....just in case something went wrong. This time, something did. When I went to pick everything up, my shirt was missing. I'm sure Kelly saw the look on my face while I was mentally trying to figure out how I was going to replace it before the interview. Before I even had to push the issue, she stepped up and made it right. She paid for a replacement shirt and comped the suit dry cleaning. About a week later, they found my original shirt attached to someone else's order, and I picked it up yesterday. Mistakes happen anywhere. What matters is how a business responds when they do. Kelly and the team handled it the right way, and that's why I'll keep coming back.

I thought my wedding dress was a lost cause after how muddy it got on our rainy wedding day. I…read moreneeded my dress cleaned for our wedding reception this weekend (4 day notice).. and they had my dress cleaned and ready for pickup within 3 days. I feel as if it was very reasonably priced even including the rush fee. Safe to say Bud's has our business for life!!

Thank you so much, Hannah's Dry Cleaners!…read more I truly appreciate your service--you're always quick to help, and you consistently support me with my outfits whenever I need it. I also really value your warm, cordial attitude and the excellent customer service experience. Your team is professional, friendly, and genuinely attentive. And thank you for delivering fast service with very fair prices. I will definitely return for new alterations and to have all of my work outfits looking impeccable.

The store is very clean in fact it looks like a boutique at the reception area. They are very…read moreprofessional and friendly. I had a short parka/coat which only cost $25 (cost more other places) & because I am a first time customer I was given a discount. I tried various dry cleaners but drove across town because of the outstanding rating. The only could have gone better is if I had waited for the text when my garments were ready. I jumped the gun and came anyway & my summer shirt wasn't ready yet but as I said before that was my fault however the discount I received is well worth coming back. Another thing I wanted to add was when I entered the establishment, I smelled no solvent/dry cleaning fluids anywhere in the business which is refreshing. I would recommend this place if anyone asked me where to go.

I use them because they pick up and drop off at my office building. I like the regular…read moreschedule...knowing I can dump stuff in the box one day and it will be delivered back a couple of days later...fire and forget. One thing I don't like is that they remove the collar stays on my shirts, ostensibly to launder and iron them. This makes perfect sense, but they don't put them back in! So then I'm scrounging around looking for collar stays at home. This is not unique to Prestige but can't figure out why this is so hard for cleaners to understand...if you take something out of my shirt, please put it back. And if you can't put it back, can you at least give me the collar stays so I can put them in myself?! Also--in one isolated incident--they charged me extra to try and get the wrinkles out of a seersucker shirt. I would have expected that a company that specializes in fabrics and fabric item care would know that seersucker fabric is BY DESIGN puckered and rough...but no amount of ironing is going to remove it! (see picture). Overall, the work they do is fine. I don't think they are better than any cleaner and they certainly aren't worse.

Had my wedding dress preservation done here. I had shopped around for prices and decided to come…read morehere because they had a check in and get 30% off your order. I got my wedding dress back around 2-3 weeks after dropping it off. The box it comes back in is huge! I wish it was a little smaller because it makes it a headache to store in my house, takes up slot of room. But the box is sealed with a transparent cover so I can open it and view it without ever jeopardizing its integrity.

I asked them if they cleaned tennis shoes. Yes, they said, for $25 a pair. OMG!!! Do they ever…read moreclean tennis shoes!!! My Brooks running shoes were so far gone that the cats were sleeping on them because the shoes smelled so . . . um . . . ripe. I had been watering the outside plants while wearing the shoes, so mud was their most prevalent color. I actually bought a new pair of shoes identical to these old, battered, smelly ones before I thought of asking Rytina if they cleaned old shoes. I brought them the shoes, and a few days later I picked them up, brought them home, checked them out, shrieked in delight, and wore them. They are seriously just like new. And now I have a problem: I can't tell the difference between my brand new tennies and my old Rytina-cleaned tennies. I think I have mixed up the pairs. And seriously --- if that's the biggest problem.....

Rytina came highly recommended by friends and coworkers and has strong reviews, but unfortunately…read morethat hasn't been our experience. Most recently, I took in a well-made jacket with a zip-in vest that I've owned and dry-cleaned for years without a problem. When I picked it up, one of the zipper pulls had come off. Even more puzzling, that side of the insert had been sewn directly to the jacket. I brought it back. A manager was very nice, but seemed to suggest I was confused about how my own jacket was constructed when I asked why anyone would sew the insert in place when it still had two other working zippers. They removed the stitching, but despite having a tailor, said they couldn't replace the zipper pull. I got the jacket back with no apology, credit or other acknowledgment of the problem. This wasn't our first issue. On another occasion, they lost several expensive items my wife had brought in. After repeatedly insisting they didn't have them, they eventually discovered the clothes had been placed under another customer's name. Again, no apology or credit for the hassle. I get it, mistakes happen. What's disappointing is the lack of accountability when they do. After two significant problems, we're not particularly interested in seeing whether the third time is the charm.

COME HERE! Super fast service very reliable I loved it!! I will be coming back for all my rentals…read morehere. Not only was the lady really nice but very helpful aswell!

We bring all of our essentials that need to be dry cleaned here and always have the best…read moreexperience. Amazing prices and amazing service. Also had them alter my wedding dress and it was done do amazingly and quickly, cannot recommend more!!

Judi's makes dry cleaning accessible and easy for me. I don't have much time to drop off and…read morepickup, so having the option for someone to grab the laundry directly from my house is so convenient. Sure it's a little bit pricier, but it's a premium that I'm willing to pay for the service I get (they're driving to and from you!). I've had coats, dresses, and even traditional Indian wear handled by them, and each time it's been delivered cleanly and efficiently. The one time there was a delivery hiccup, it was resolved and addressed quickly. They also have a great web interface to keep you updated on progress. Overall I'd recommend this service if it fits your needs!

I attended my aunt's funeral a few weeks ago…read more I didn't realize how much weight I had lost. The black blazer I had bought a year ago and wore only once didn't fit me any longer. I needed it altered in less than 2 days. Instead of altering which would've taken days, I decided to add buttons so it didn't look so big. Elena was wonderful. She made it look perfect on me as if it was tailored for me. She was so professional, understanding, friendly and such a joy to work with her. I highly recommend her. I will be back with more clothing since many don't fit anymore. Elena thank you so much for your Excellent Service.

Excellent service. My clothes always come back clean and well pressed. I recently dropped off two…read morewinter coats that had lint from a scarf that I always wear with the coats. Curlys meticulously removed the lint, cleaned them and now the coats look brand new. I've gone to them for years and will continue to take my clothes to Curlys

very good place to take woolens. they know how to clean them and block them, keeping their shape…read more I recommend them!

I've trusted Gamila at Beautiful Alterations with my clothing for nearly eight years, and I…read morehonestly can't imagine going anywhere else. She's done everything from everyday alterations to creating custom garments for me, and every single piece has been flawless. Her craftsmanship, attention to detail, and ability to bring an idea to life are truly remarkable. What really speaks to her talent is that my sister located in NY works in the luxury designer apparel industry, where part of her job is evaluating and working with some of the best seamstresses around the world. She's incredibly selective and has exceptionally high standards. After seeing Gamila's work firsthand on a vintage garment I wore to the Versace runway show in 2022 my sister immediately recognized that my garment was customized and asked me who did my garment and complimented her skill and craftsmanship. That says everything. Gamila has an incredible eye for fit, construction, and detail. Whether it's a simple alteration or a custom piece, she treats every garment with the same level of care and precision. Her work looks seamless--as if it came that way from the original designer. If you're looking for the best seamstress in the Sacramento area, look no further. Her talent is unmatched, her prices are fair, and she genuinely cares about her clients. I recommend her without hesitation.

I was only partially happy with the alteration job I received. The ruffles on the chest of the…read moredress were wavy, so I brought the dress in to have the shoulders lifted because it pulled the ruffles more taught and I am quite short. When I came back to try on, they were much better but still not great, as shown in the image. When I went to check out, I noticed a splotch on the shoulder of the dress on the sleeve. VERY small. When I asked her about it, she said it wasn't there before (which tells me that it happened in the shop, which it did). However she did not offer to dry clean it or try to get the stain out. Reasonably priced. I would only come back if I needed a simpler alteration, but not for another bridesmaid's dress. *update* due to my interaction with Alice, who reached out to see how she could make my experience better, I am updating my review from a 3-star to a 4-star. Thanks.