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    Judi's Cleaners

    3.7 (53 reviews)
    Open • 7:00 am - 5:00 pm

    Services - Judi's Cleaners

    Ironing

    Stain treatment

    Judi's Cleaners Photos

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    Reviews With Photos

    Gina N.

    READ, DO NOT COME HERE. YOU'LL REGRET IT - ‼‼‼ If I could give zero stars I would. I am so disappointed, probably the most disappointed with the service I've received here than anywhere I've ever done business at before. My husband and I needed our suits and dress dry cleaned for my sister-in-law's wedding in Puerto Rico this weekend. We took our items in and we're told to pick them up at 3 PM. When I get there the receptionist gets my information and goes and grabs my items. As she was returning to the front desk with my items, a woman followed shortly behind her. Clearly this was the individual that pressed our items coming up to explain what happened to my dress. It was a beautiful light pink silk dress I was planning to wear for the wedding and it was slightly wrinkled when I brought it in, brand new never worn before and took weeks to finally find. I just wanted it to be a little less bunched up. It honestly only had the wrinkles like any dress directly from the rack has but I wanted it to be extra nice for the wedding. As I'm up front with the two women, I look at the dress and I immediately noticed something was different about it. IT WAS RUINED. FRIED and WRINKLED. I literally wanted to start crying. And to top things off you would think she would try to make me feel better about it but instead she did the opposite and pretty much insulted the dress. She told me "This is just the kind of dress it is, some people like them but nothing really changed. We tried but it's just a wrinkle style" WHAT? A WRINKLE STYLE? YOU MEAN A RUINED STYLE??? I was shocked and honestly confused, speechless for multiple reasons. Anyone with common sense especially someone that knows a little bit about steaming would know that if you were immediately noticing that you are ruining the dress or it's not making a difference that maybe you should stop, allow the dress to cool down and then decide whether it's even worth continuing. Well she didn't use common sense and fried the dress and the dress is completely ruined, feels burnt and is now unwearable. As I was just completely speechless and so upset holding back tears I then looked at the receptionist and she says "That'll be $66." Believe it or not they still charged me for the dress. I was so upset and didn't want to FREAK OUT CRYING or say something really bad that I would regret so I paid, and just walked out in total disbelief. I got home and when I took it fully out of the wrapping I was even more shocked because the entire dress was fried. Front to back, top to bottom. No longer even felt like silk not even like polyester. It even shriveled up and caused it to become shorter. Once I wrapped my head around what just happened and the amount I just spent I really looked over my receipt and she charged me more for the dress than any other item we had pressed. I called to speak to the manager or owner and of course get that same individual on the phone saying she's the manager and then once again with no remorse or empathy about my situation she tells me that the owner is on the phone and she will have him call me back. She then goes to tell me, "well maybe the dress isn't silk, it's really polyester" WHAT????? So why continue steaming my dress if your a damn steam expert and fabric connoisseur. Really just amazed. Like what in the world. . I haven't really posted on here in a while because I've been really trying to give businesses the benefit of the doubt since we are in a pandemic, but that is no excuse for just horrible customer service. If I wasn't on my way out I've almost out of the damn country for a wedding that's been planned for months I probably wouldn't be so angry, but I am extremely upset and now I have to head out and look for a another dress a day before we fly out. AND THEN HER ATTITUDE JUST PUT THE CHERRY ON TOP. So disgusting. Finally the owner Ben called, he didn't allow me to get 10 words out, kept cutting me off "Gina, if you take your yelp review down we can fix it. What do you want me to do Gina?" In just the most sarcastic, arrogant tone. Like it's not his fault or the business. He didn't apologize once I asked him to please stop cutting me off, and he said "Why am I going to apologize, if I'm offering to fix it." FIX WHAT BEN? It's ruined, you can't fix this one. Not even someone that knows dry cleaning knows that. The slit is too far up now on my leg. It's shrunk and shriveled. I finally hung up because I just am so exhausted trying to explain myself and what this dress meant to me and this wedding. I pray people read this before going there. Save yourself tears and headaches, don't bring your things here especially things that are truly a value to you or are special to you. *** UPDATE Look at his private message he sent after I posted this, just ridiculous and so sad. Insanely disrespectful. If you are a professional that recognizes the material of my dress and that customers have been unhappy WHY TOUCH IT?? WHAT A JOKE.

    Gerald C.

    Ben. Thank you for getting back to me. The jacket wasn't faded it was ripped. Apparently by the machine. I understand accidents happen and that your staff was just doing their jobs. It was how the manager handled the situation and then seemed to get annoyed when I challenged the replacement value. Almost as if she was being more than generous/fair. And on top of that to charge me $28 for the other 3 items was just bad service. The jacket is older and literally the first designer piece I bought myself that I still can wear. It's by John Bartlett and I would be amazed if you could find it. That being said, I don't expect anything more from your company.

    Hole and snag caused by Judi's.

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    11 months ago

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    6 months ago

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    1 year ago

    Judi's did an awesome job on my sofa cushions. Would definitely recommend trying out this business.

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    1 year ago

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    1 year ago

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    5 years ago

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    Ben C.

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    5 years ago

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    Ben C.

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    2 years ago

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    6 years ago

    Best alterations , I love my work pants now . Do your self a favor but your belongings in safe hands .

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    3 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    Jean M.

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    2 years ago

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    3 years ago

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    4 years ago

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    4 years ago

    Best dry cleaning experience in sacramento. Service is on point, with very fast turn around times. Staff is always nice. Prices are great!

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    3 years ago

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    5 years ago

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    5 years ago

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    2 years ago

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    5 years ago

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    Ben C.

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    8 years ago

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    Ben C.

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    6 years ago

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    Ben C.

    Taysha, thank you so much for your kind review! Ben

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    4 years ago

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    5 years ago

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    Ben C.

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    4 years ago

    Awesome had last minute suit clean they were able to accommodate same day service! Very nice space as well!

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    5 years ago

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    7 years ago

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    7 years ago

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    Page 1 of 2

    Ask the Community - Judi's Cleaners

    Review Highlights - Judi's Cleaners

    “The manager was out that Saturday but called me the next business morning very apologetic to arrange for pickup.”

    Mentioned in 3 reviews

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    Bud's Dry Cleaning

    Bud's Dry Cleaning

    (115 reviews)

    $$

    They lost my shirt!!! ...and then made it right…read more I don't use dry cleaners all the time, but when I do it's usually for something important. My wife even had her wedding dress preserved here after we got married. The reality is most dry cleaners offer pretty similar services, so what really separates them is customer service and how they handle problems. I had an important interview coming up, so I dropped off my suit and shirt early like I always do....just in case something went wrong. This time, something did. When I went to pick everything up, my shirt was missing. I'm sure Kelly saw the look on my face while I was mentally trying to figure out how I was going to replace it before the interview. Before I even had to push the issue, she stepped up and made it right. She paid for a replacement shirt and comped the suit dry cleaning. About a week later, they found my original shirt attached to someone else's order, and I picked it up yesterday. Mistakes happen anywhere. What matters is how a business responds when they do. Kelly and the team handled it the right way, and that's why I'll keep coming back.

    I thought my wedding dress was a lost cause after how muddy it got on our rainy wedding day. I…read moreneeded my dress cleaned for our wedding reception this weekend (4 day notice).. and they had my dress cleaned and ready for pickup within 3 days. I feel as if it was very reasonably priced even including the rush fee. Safe to say Bud's has our business for life!!

    Sunrise Old-Auburn Cleaners

    Sunrise Old-Auburn Cleaners

    (10 reviews)

    $

    They had the drapes done quickly and nice and clean.; used them a lot before I retired.read more

    I came in on a Monday which was March 16, 2026. I put in my order with Cheon, the owner. I wanted…read moreher to sew the two pieces of fabric together in order to make a blanket for my daughter. She said that it would be ready by Wednesday the 18th. When I came in on Wednesday, the only thing that was done to the "blanket" was a hemming of the two pieces, not sewn together as I ordered. I came into the shop, after paying for transportation to get my blanket, Cheon said that it was now finished. Because of her mistake, I told her she didn't sew the fabrics as I ordered. She told me to come in and to "just pick up the blanket". When I arrived on Thursday afternoon, her husband was there, not understanding English, or understanding anything that I was saying, I asked him for the blanket, after speaking to his wife regarding the situation. He told me he was charging me full price, and I let him know that I had talked to his wife. The situation turned out to where he was refusing to give the blanket, so I had to call Citrus Heights, police station in order to try to get my blanket. They told me it wasn't a criminal instance so I would have to take it up in small claims court. I don't and didn't want to make time to go to court. I told him I was not leaving without my blanket, we finally agreed on a small payment, I then left with my blanket. IT WAS SHAMEFUL THAT IT HAD TO COME TO THAT! These folks are a business, and they basically ran me in circles only to find that what I had ordered. He had at one time told me just to go home and he wasn't gonna give me my blanket. I highly disregard this business here, Cheon leaves her husband alone after 2 pm in the afternoon, only to find that he cannot speak any English! I give this business a -10 stars one of the worst businesses I have ever came across in this state!

    Custom Cleaners - In this photo you can see the stains, I understand that maybe they couldn't be removed, but when I saw the same unironed stripes

    Custom Cleaners

    (68 reviews)

    $$

    I've been coming to this dry cleaner since 2019 and never had an issue until this recent…read moreexperience. Last week, I dropped off two sport coats, one khaki and one dark gray. After picking them up, I was getting ready to wear the khaki coat on Saturday and noticed it still smelled like body odor. I also noticed two stains--one on the upper right chest and another on the lower left chest--so I wore the dark gray coat instead. The next morning, I brought the khaki coat back and explained the problem to the employee working there (guy with beard). I asked him to smell it, but he said it smelled fine. When I pointed out the two stains, he started arguing with me about why I didn't disclose the stains when I originally dropped the coat off. I have a 3-year-old son and, like most people, I don't carefully inspect every piece of clothing before taking it to the dry cleaner. I'm bringing it there to be professionally cleaned, so I would expect stains to be noticed and properly treated. I asked him to clean it again, and his response was, "OK, I'm gonna let this one time." That really bothered me because I've been a customer since 2019 and had never brought anything back or complained before. I picked up the coat again on Friday and wore it to an event on Saturday. During the event, I kept smelling something like dirty feet. Eventually, I realized the smell was coming directly from the same two stained areas on the coat. I tried wiping them off, but the odor would not go away. My wife even sprayed scented hand sanitizer on the coat just to make the smell more bearable. I'm very disappointed, not only because the coat still had stains and a terrible odor after being cleaned twice, but also because of how my concern was handled. A longtime customer should not be argued with or made to feel like they are asking for a favor when bringing back an item that was not cleaned properly. Unfortunately, I will not be returning if this is how customer concerns are handled.

    Customer Service is outstanding!! Prices are reasonable &…read morefair!! Was in need of help with my filthy couch cushion covers. Having furbabies & grandbabies & waiting 2 yrs to officially clean covers was a mistake. This family operated Cleaners saved the day. Not only did they get my cushion covers clean as new they offered guidance and advice regarding cleaning the couch. I would totally recommend Custom Cleaners for any & all your dry cleaning needs.

    Love Laundry - They are always cleaning something.

    Love Laundry

    (111 reviews)

    $$

    I just wanted to give a shoutout to Magaly at Love Laundry! She is always so kind, helpful, and…read morewelcoming every time I come in. You can really tell she takes pride in her work--she consistently keeps the machines clean and the space well maintained. This is honestly one of the best Love Laundry locations I've been to. The customer service and cleanliness keep me coming back. Highly recommend!

    Wow I can not believe what just happened. I got my clothes locked in a washer and the best they can…read moretell me is we will come in 2 hours and offer to fold the clothes... How about asking what the customer sees as fit? I dont want yall touching my clothes. How about a offer of credit for washers. It does not even seem like they cared about how I felt. I asked Maria as she is the worker on duty and asked for her bosses name and she said she could not disclose. I want to talk to him or her because this is just unfair Got off phone manager 3 hours later. I asked if she could deliver and she said she cant. Then I said well I see you guys offer delivery service and she changed her answer and said she would not. This manager not lead by love as the title of the laundromat is. I probably need to relocate place I wash. I also want to mention that there was a kid who slammed his finger in washer and they didnt have med kit/ice pack today. They really dont care about their people. Wouldnt be surprised if when I went back clothes missing of mine or damaged. The worker I also shared a story about how a different love laundry helped me out amd she tried to get that worker fired. The worker bought me a laundry bag and she told her manager that the woman stole from inventory when I literally told her she pulled the 20 from her own pocket. Sometimes the facility could be great but will drive the extra mile to be around the right people.

    Judi's Cleaners - dryclean - Updated September 2026

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