Elliott Air Systems did a phenomenal job with the installation of a new Carrier heat pump system in our home. They carefully removed the 80 year old gas furnace from the crawl space and patched all holes. They installed the air handler in the attic and carefully cut in all new vents in the ceiling. Duct runs in the tight attic space are installed with the highest level of care and craftsmanship. They were extremely diligent about managing dust and mess; the only sign that they had been in the house were the new vents in the ceiling. As an architect, I have the opportunity to work with a lot of different contractors. Based on the great experience I had working with them in my home, I highly recommend Elliot Air Systems to all of my clients. Great value, phenomenal work; EAS earned my highest recommendation. read more

We just had Eliott Air demo and remove and ancient gas furnace and expertly install a brand new electric heat pump system. This thing is like a rocket ship compared to our old heater and the guys busted their butts to get it right. From the start Alberto was super accommodating, straight forward, honest and nice. He's just a really nice guy! He took the time to listen to my objectives and had great recommendations for the right system that would work for our goals, our home and our budget. Once the proposal was approved, communication was good about calendaring and as the install date drew nearer they had all the equipment and hardware delivered to the house. No delays on account of supply chain issues, yay! Jorge and the installation team showed up when they said they would. They were pleasant to have around and communicated very well. Not only did they fearlessly crawl around in my basement and crawl space, they took the time to try and run the ducting in the cleanest way that would take up the fewest cubic feet of our precious's storage. Totally impressed. Good work! read more

I spent a lot of time researching mini-split systems, and whether they were the right solution for our home, which has radiant heat and no cooling. Alberto was outstanding at helping me think through the pros and cons, and proposed a really interesting hybrid solution which would let us keep the things we love about radiant heat while adding cooling to the hottest part of our house, the upstairs. His team was fantastic. Great attention to detail, solid covid protocols, and good customer service too. The job was done really well with lots of input from me on how it would look and where it would be set up, and I trusted everyone who was part of the project's advice and experience. I'd hire them again in a minute. read more

"Trust, Integrity and Excellent Service" those are the words that come to my mind when I think about my experience with Elliott Air Systems. I honestly feel that finding a company that we can really trust is so hard to find and to get excellent workmanship and service on top of that, Wow. From the beginning to the end, our experience was an A+++ I have nothing bad to say. When writing up our estimate, he did a thorough inspection first and took the time to answer all of our questions and concerns. It was later in the day and he still made us feel so comfortable, we never felt rushed or intimidated in anyway. He asked us questions to make sure that we were getting what would work best for us and our personal needs. He explained the pros and cons of each option from the most expensive to the budget options so we had a clear view of what we were deciding on. I know that if you've ever had to make huge and important decisions like this before, then you know how important it is to have someone willing to take the time to explain all of your options to you... and that's exactly what he did. No regrets, we never had any buyers remorse, or ever looked back and questioned our choices. Thank you so much Elliot Air Systems!! Great job and excellent customer service ! read more

Elliott Air Systems provides excellent service. My air conditioner went out and they were able to send someone out and fit me into their busy schedule. I called 4 other local places and all were busy and in-flexible until the following week probably due to the heat wave. Elliott Air pinpointed the problem right away, had the parts available, and replaced the faulty parts all within about 30 minutes. That's what I call service. I highly recommend them for their fast service, knowledge and reasonable prices! read more

Alberto is wonderful to work with. Even long after the furnace has been changed by his team, he is super responsive when we text him. He gives his clients a total VIP service ALL the time. If you are looking for the best equipment, prices, and a trusted relationship, then Arturo at Elliott is the answer to your HVAC needs. read more

Alberto is very prompt and highly professional. Our 22 year old A/C died during the last heat wave. He came out promptly to service and replace one of our units. Alberto is very fair and conscientious. He worked with us to identify the right system for our needs. The installation was very neat and efficient. I highly recommend Alberto/EAS for HVAC work and install. read more

This one absolutely a great company. I haven't hired a better company in many years. While estimating, they crawled both my attics, and my crawl space, diagramed the areas, suggested solutions that no other company had even mentioned. I had a rat infestation under my house and in both my attics. After sealing all entry areas, and replacing ruined insulation, I had to replace all my ducting because the rats had chewed through it. This is the only company that suggested I use hard aluminum ducting instead of the cheaper and now commonly used wire mesh ducting which rats can penetrate in minutes. This was more expensive but solves the issue of keeping my ducts rat proof if the little devils ever find their way in again. This company was professional, extremely polite and totally competent. They corrected all my ducts and access and registers to proper size, added air conditioning, and took care of repairs in my top attic. They added dampers after the job was done to make the best even distribution of heat. I am now warm and happy and will continue to recommend this company to all my acquaintances. Kathleen H., Menlo Park read more

We are 100% pleased with the service, recommendations and installation with Alberto and his brother George with Elliott Air Systems. My husband is a general contractor and has worked with Alberto on other professional projects. We appreciated his expertise and ease of communication both in person and over the phone. The appointments were always on time. The installation was completed in one long day to minimize the household disruption. The workers were clean, well organized and very respectful of our home. The new heater is much quieter and more efficient. The new thermostat, which works manually and with a smart phone app, was relocated in a more convenient and sensitive location which helps the system be more efficient & specific. We highly recommend Alberto and Elliott Air Systems for their wonderful expertise and service. read more

right in the middle of the heat wave, my AC unit broke. called the people from my insurance company and the soonest they can get a guy out here was 3-4 days out. Infant baby in the house plus cranky wife. called EAS and they came out same da, fixed the issue and was on their way in about an hour. Craig was quick, courteous, and very helpful. Appreciate you guys coming out on short notice. THANKS! read more

Can't say enough good about Elliott Air Systems. This is the second home that I've had a complete heating installation on a home nearing 30 years of age. Alberto and his brother Jorge Ureno met every expectation and I would highly recommend them to you. Enjoy their professionalism, there is not much of it going around these days. read more

My experience. I called and explained that I needed some duct work repaired after critter invaded our crawl space. I was quickly asked, "Are you a new customer?" I replied that I would be. "We're not take new customers until after the 1st, Sorry." As I hung up the phone, I realized the 1st was 3 days away and she didn't even offer to take my name or book me in three days. Too bad, the reviews seemed promising. read more

EAS completely replaced our 1930's furnace and ducts 12 years ago. Alberto suggested putting the new furnace in the crawl space which saved us living space. The price was very fair and it worked flawlessly until last Friday. It was my fault because I hadn't replaced the filter after last summer's fires when I'd run the fan 24/7 during the weeks of unhealthy smoke in the air. The filter clogged and the system shut down automatically. Alberto came out, checked it, and confirmed all was well. He's knowledgeable and honest. He showed me how to read the system LED light in case of a failure. If and when we ever need a new furnace, I will call EAS. read more

We have had EAS to our house 4 times, then finally asked them not to return.Two summers ago our AC in the upstairs unit quit working. Craig came and diagnosed the problem, Suggestions included replacing entire system (it was 15 years old) or replacing some "board." We went with the cheaper suggestion. Alberto came later to perform the service. Fixed. Winter comes along and now we have no heat upstairs. Alberto comes and said it's not working because the AC and heater wires were crossed. I mentioned that he was the last person working on the unit, and since we've had heat for 15 years I was curious why it just stopped now. He had no answer. He switched the wires, and we paid him a few hundred dollars. Fast forward to this summer. AC not working upstairs. Alberto comes and cleans coils for me and says it's working. I say it's not like it should be. He shrugs. I pay him and he leaves. Then lower unit AC stops working. Alberto comes and does something with a wire, fixes it. Pay him a few hundred and he leaves. Couple days later it's not working again. This time I call and say I don't want Alberto back, send Craig Elliott. Long story short, Craig says I need a new motor. Luckily my husband was there this time and asked Craig to show him why we need a new motor. Husband makes another suggestion and Craig says, oh, yeah, Voila, no need for new motor. Husband replaces a wire and it's working. Also Alberto must make up his own pricing because he charges $65 travel time above all his other charges. Craig doesn't charge a travel fee. Don't they work together? Only saying if EAS suggests a big expense during their diagnosing of your repair, get a second opinion. read more

Worst people to do business with, stay away.... did more than 3k in service and less than 6 months later the problem with my roof still occurs and they say "someone else has to fix that, here are a few names, we did our job, it someone elses fault"...like really? are you kidding me? will never do business again, i feel cheated. Its just not right. read more

I got an estimate from the Service Express from,Costco, for a zonal system. My furnace is a simple one stage. The sales rep tried to sell me a multiple stage system. They estimated the whole thing to about $13,000. Now if i did use my present system, it would be over $6000. of course that would include the zone system. I had few other estimates that were less, but not that much. I would like to emphasize that most, if not all, of people who estimated the job were not licesed by contractor's board. Well, not until i talked to this guy Alberto, who was licensed--I checked it in the internet.. He said that closing any of the heat register is not a good idea for the furnace--and he explained the reason. He suggested moving the thermostat to the bedroom and adding bigger or wider hoses to match fcm(i do not i know if i spelled this right). He also was going to add weight adjustment device to each duct. They said to test it for several days to see if the adjustment was okay for us--If not, call them at no charge. The estimate: $400. They adjusted each duct, the flow and temperature. They finished it in 2 hours. Now my thermostat is controlling the upstairs and my bedroom better. My suggestion: Do not accept any explanation or estimate from any non-licensed person...... read more

I just had my air conditioner serviced by Alberto from Elliott Air Systems. I've had my system serviced by other companies twice before and all they do is look at everything. Alberto very quickly found my system was low and charged it to proper specifications. Now my AC finally works properly for the first time in many years. I consider his price as being very fair. He also didn't try to just sell unneeded products. He really cares about his customers. My future business will be with Elliott Air Systems. read more

I have used Elliot Air Systems for 8 years at two different homes. Alberto, the owner, is wonderful to work with. He is very reliable, honest, and his services are fairly priced. He has replaced an air conditioning system and a furnace for me and has also helped with some renovation work that I needed to have done during a remodel. Alberto is a great person and his work is top notch. I would highly recommend him and his company! read more

Alberto and his crew did a fantastic job in replacing two ducts and installing a new furnace. A contractor had suggested him for the job after a couple of raccoons had gotten under the house and had their way with my ancient furnace. He came out right away and was knowledgeable and personable. After several companies submit bids, I knew Alberto was the right person for the job. His quote was fair and I greatly appreciate the quality of the service and product provided. The job was finished in a day and I highly recommend Elliott Air Systems. read more

My ac stopped working in 100 degree weather. I phoned Alberto on a Thursday afternoon and he came out on a Friday afternoon. Alberto is very friendly, courteous and knowledgable. He recharged my unit, replaced my forty-five year old thermostat and checked the temperature of the air coming out of the vents. I felt very comfortable and never felt like he was trying to rip me off or try to sell me something I did not want or need. Hopefully i won't need any ac repair for several years but if and when I do EAS will be my first call. Jim M. Livermore read more

Alberto installed a completely new system, both furnace and A/C, in my old house and it was great. He was professional and very conscientious. There was absolutely no hesitation when my wife an I bought a new house and needed to replace the furnace and A/C. I called Alberto and he came out and spent a considerable amount of time with me going over my options. He was extremely honest and did not try to sell me stuff I did not need just to make a little extra money. Heck, he even offered to just fix the old system to try and save me some money. In the end I had him replace both the upstairs and downstairs system and I have no regrets. Two houses and basically three complete HVAC systems with no complaints. I guarantee if I ever need another furnace or A/C I will call Alberto. read more

AC broke right before summer (probably due to negligence on my part). Needed it fixed quickly, and they were able to come out the next day after I called them. Alberto was very helpful and helped explain what the problem was and how to avoid it in the future. read more

Woke up to no hot water! Called Elliott Air Systems and they had Alberto out here within two hours. Troubleshooted the problem and it was repaired within the hour. Was surprise at the reasonable rates also. Alberto was highly professional with a great, courteous manner. We will be repeat customers. read more

Great friendly and fast service! Our AC stopped working in the middle of some 100 degree days and every other company we talked to could not help us for anywhere from a couple days to a week. Called These guys and they took care of us same day and the appointment window was only 30 minutes, not the 2 to 3 hours everyone else gave us. Highly recommend. read more

Called when my air conditioner was leaking water into my garage. They came late the next day on their way home from their last job of the day just to give me a quote. The quote was reasonable so they went ahead and did the work that day. Fixed! And at a reasonable price (not cheap but comparable). Alberto and his helper were very knowledgeable, nice, and kept the location clean. Great experience. read more

Alberto, his brother George, and their crew are the real deal. Alberto came to our house to do a consult on installing a new heater in our house in the Richmond Hills. We knew he was our guy right when me met him. He's personable, professional, and an expert in his field. They installed an amazing unit under our house in 2 1/2 days. Every request we had of them, they met and they even left our thermostat on 72 so when we came home after work on our first night with heat our house was warm and welcoming. These guys are amazing and they are just great people. They do outstanding work. I will recommend them to anyone I can forever. If I could give 10 stars I would. 100% satisfied customer. -Jordan C., Richmond Heights, CA read more

They do adequate work on what they do but mysteriously no matter what they do it doesn't last. On both my house and my mother's house something always breaks down after only a month. The system in my house is a heat pump and has only 2 years use on it. Every time they come out they claim it is always a different problem, never the same thing. Last month I paid them $657 dollars and now 29 days later the system is broke down again and again they say it is nothing to do with their work. At first I believed them but when the same thing happens over and over I'm starting to question if perhaps while fixing one problem they create another to insure future business to get to come back again over and over and over. Not very trustworthy. read more

These guys are great. Of course, it was the coldest week of the year when my tenant called to say the furnace had gone out. EAS dispatched a crew the same day. They immediately got it running again but, they were very clear that it probably would not hold up much longer after all it was over 40 years old. When it finally gave out, the owner came out the same day, gave me a quote, and replaced it. Two days later the owner came out again because the tenant was unfamiliar with 2-stage heating system. The initial 40 year old furnace had been installed by the owner's father, it must run in the family. Hopefully, you won't need them but, if you do try these guys FIRST! read more

It was 104 on Sat 6/27/09 and our AC went out!!! I called 3 places, 2 were booked until Tuesday and the other never picked up. I found EAS on Carrier's website...I called EAS and was able to reach Craig via his cell. He walked me through some troubleshooting, which saved me about $100 or so. He came out on Sunday and pinpointed the issue. On Tuesday the part was delivered and Alberto, his partner, installed it. Under warranty and Craig took care of the paper work. All home service/repair places should work like this; help isolate the issue with the customer and have them repair it if possible if not show up and fix it quickly since most of the troubleshooting has been done. Saves people money and makes them feel happy and confident in your ability. read more

Working with EAS has been a positive experience. Craig was responsive and professional from the start. We initially asked him to complete an inspection for the new house we were purchasing, but based on our experience, we decided to have him work on all of our HVAC issues. Craig and his team were thorough, fair, and flexible. He was knowledgeable of the different options we could pursue, and worked with us to pick the best system for our home. Thank you EAS! We will definitely be using them again in the future. read more

I cannot say enough about how these guys came in and saved us this holiday season. Rodents had gotten into our ducting system and destroyed it. Leaving us with no heat and a horrible smell. We had worked with Alberto over the summer when the heat was unbearable and our air conditioner went out on us. He came late one night when no one else could see us for at least a week and fixed our issue for a reasonable cost. This time I called him immediately and he came out the next day. They assessed our situation and gave us a bid and plan we felt good about. Alberto spent almost 30 minutes under the house just mapping out our system before ever giving us a bid. The other companies I had come over just stuck their head in the crawl space and then quoted me figures right on the spot. I really appreciate the time Alberto took to assess the issues. Keep in mind this is 2 days before Christmas. Throughout the holiday, Alberto had his brother Jorge help with our issue. Jorge was just as amazing and we felt like we were being taken care of exceptionally on what was a horrible situation for my family over the holiday break. Jorge and his crew worked long hours and finished all of our ductwork. They made sure everything was just right- down to the most minute details. Elliott air systems is first class. Thank you for saving us! Our home was warm and smelled great last night. We can't thank you enough. read more

Alberto and his brother George came to fix my AC earlier this week and I couldn't have been more pleased with the service they provided. They are genuine, trustworthy and provide a very reasonably priced service. Alberto has over a decade of experience and worked his way up into the organization and has now become the proprietor. Highly recommended. read more

I had a problem with the duct runs running under the house that connect the furnace to my family room vents. Alberto Elliot came out to my home right on the time we scheduled. He rolled up sleeves and went into the crawlspace, found the problem, and fixed the problem on the spot. Alberto is very skilled, friendly, experienced, and his prices are very fair. He has the highest integrity and showed me photos of my hvac system and explained in plain speak. He did not try to upsell me on services that I did not need. I was very impressed by Alberto and I asked him to quote the replacement of my upstairs and downstairs furnaces. I highly recommend Alberto and Elliott air systems. read more

Alberto and his brother George did some repairs and improvements to our system. Very conscientious and careful. Alberto also replaced one register and the part he brought was the wrong size. He went out of his way to get the correct one and returned the same day to replace it. Alberto is very knowledgeable and the improvements were worth it! He did not try to push replacing the furnace and a/c and identified faults with the current duct configuration. We opted to have him correct the ducting and the changes were immediately noticable. Will use again when it is time to replace the furnace and a/c! read more

Alberto was amazing. I bought a Gree ductless air conditioner and heater system from home depot for my in-law rental unit. I had a different contractor install it and unfortunately couldn't complete the job properly. I called 10 other businesses on Gree's website to see if someone could come check the the install and see why the inverter wasn't turning on. The other companies either wouldn't work on the unit because of the brand, or didn't want to fix different contractors mistakes, or they just wouldn't drive 10 miles to Oakland. I called Elliott's in desperation and Alberto agreed to come out and take a look within an hour. He was very knowledgeable and figured out all the mishaps and fixed them all. He even made time to fix an issue that another heating company made on my furnace. i have had to deal with a handful of heating/cooling companies this year and had issues with all of them. Its very hard to find contractors that you can trust to do safe work and also be reasonable. Alberto went above and beyond and we no have a working unit. Very appreciated. read more