I had some issues with the original job they did on my truck. After leaving a "not so good"…read morereview, they gave me a call requesting I come back in to get things fixed. I did so and they did so and now I am pleased to recommend them.

I have traded with Discount tire for over 20 years now for myself and other family members with…read morefull satisfaction on all fronts. No longer! My recent visit for new tires on my Lexus RX-350 at the Burlington WA revealed a change in , professionalism, and business practices. They now play games in their billing practices and lack transparency. Per my original phone conversation, After applying a manufactures rebate and offering to a discountinued tire price involving a tire that i desired but now was replaced by a new model tire at a slightly higher price. ...I found when presented the bill they charged nearly $200 extra dollars for tire insurance which I did not order nor did we talk about. When questioning this they quickly said they could remove it. This charge would have been twice the savings that I was expecting! Some discount. I pressed them how it got on the bill in the first place. It went down hill from there starting with their billing computer program just includes it, followed by they were already generous by applying a discount implying that I should be grateful for it and they therefore were justified in doing this (as ridiculous as that sounds, but consistent with the level of maturity and professionalism that this store presents). Also, no advantage to appointment times as they are not adhered to. Beware, when shopping at the Burlington store, (get the full out- the door cost quote or they will make up one of their own in hopes you won't catch them taking advantage of me (being 75 yrs old?) to make their bonuses). Hopefully Discount Tire's other stores have more integrity that this one is displaying. Senior management needs to address them.

Well last month went in for brakes so all good went in today to get my Motorhome repair. Thought…read moremade appointment he I don't think so and no can't do anything today. He also so guy that usually works Rv no longer there Very disappointed in his attitude so looking for better place to get my work done on my vehicle s

$40 for patching a tire it's too bad the service was…read morealready done fucking rip off

Tony and his crew did an awesome job on my brakes and tires. Solid business and all wrapped up in a…read moretimely manner.

I brought my car to Pep Boys expecting a routine brake and oil change service before a major…read morecross-country drive. What I received instead was careless, unsafe service that created a completely avoidable and incredibly stressful situation for me and my child. The technician installed my brake pads backwards--a mistake that led to a progressively louder and more alarming metal scraping noise as I drove. I had informed the technician that I was about to travel through the Yukon with my 5-year-old son at the beginning of May, when road conditions can be unpredictable. I emphasized my concerns, yet my vehicle was returned to me with a critical installation error. My son and I waited for approximately three hours in a waiting area that was playing content not appropriate for children. I was willing to wait, but it was frustrating to hear the technician--who had said he would be starting on my vehicle immediately--spend a significant amount of time with another customer who arrived after me. He even stated multiple times that he wasn't supposed to be performing the work he was doing, but was going to do it anyway. This didn't inspire much confidence, and I became increasingly uneasy about trusting my vehicle--and our safety--to this location. Unfortunately, my instincts were correct. The shop was closed on Sunday, and I had to continue my journey toward Alaska without the ability to return for a correction. I was on a strict travel schedule for work and couldn't afford the delay. I didn't know what was causing the noise and feared I'd face a costly and dangerous repair issue in a remote area. Thankfully, Kal Tire in Williams Lake, BC was able to identify and correct the issue quickly. They treated me and my child with professionalism and care, and I only wish I had gone there in the first place. Driving with brake pads installed incorrectly is not only unsafe--it's a serious oversight that should never happen at a professional auto service center. I trusted Pep Boys to prepare my vehicle for a long-distance drive with a young child, and they failed to provide even the most basic standard of care. While the technician was friendly, it was clear he was stretched too thin to give my vehicle the attention it needed. Ultimately, I wish he hadn't worked on it at all. This was an incredibly stressful and frightening ordeal, especially as a mom traveling far from home in a place I don't know well. I chose this shop specifically to avoid stress during travel, and I regret that decision completely. I strongly urge anyone considering this location to go elsewhere. Your safety and peace of mind are worth far more than the risk.

Not only will it take all day but when they damage your vehicle and don't tell you about it, you…read morefound out later and then the manager sends you a message saying that they missed the mark and they'll do better next time screw this place Mount Vernon Washington just a bunch of idiots !!! And as much as they charge for tires and service in these sort of things happen, this is the only store I've been to and have my vehicle damage at Les Schwab!

I recently stopped in the WestSide Les Schwab to get a quote on some tires for our Outback. The…read morewoman who helped me pick out my next set of tires was very friendly and knowledgeable. I had them put on a higher quality tire and I have to say that I am very happy, our car drives better than it did when we bought it new, these tires are amazing! The crew in the service area didn't waste any time installing the new tires either, they are very efficient. This was so much better than my previous two tire purchasing experiences at other tire retailers. The Westside Les Schwab Tire Center has earned my business.

Mr. Sam is amazing, won't go anywhere else ever again! He gave me a great deal on like new tires…read moreand a much-needed rim. Best customer service in the whole northwest!!! I won't go anywhere else ever again! Oh and he doesn't just do tires and rims he does auto parts and the like, you name it, he probably has it!! Best customer service in the whole northwest!!!

We used these guys to work on my MIL's 1996 Jeep and they were great!…read moreWe worked the whole time with Vicky who helped coordinate having the Jeep towed in and kept us informed throughout the diagnostic process and throughout the work! She is great! There were several issues and Vicky helped us prioritize what we mission critical, and what things could wait a bit longer and for how long. They got the work done sooner than they said they would and the pricing was very competitive! Would 100% use them again!

Requested quote for repair on a family vehicle. Got a quick and easy quote from the company…read more Professional and timely quotes

Ok I have to say they got everything you want but there service usually sucks but there food there…read moreis good but there always busy I went there on a Tuesday and it was packed you couldn't even park and that was from 12:00 to 5:00 crazy