Carlos Silva at ELM Roofing Contractors did an outstanding job on our roofing project. He was very friendly, knowledgeable, and managed the entire process seamlessly, from permitting to removing the old roof and installing the new one. His attention to detail was excellent. In addition to replacing the roof, he upgraded and painted our vents and added water diverters to our skylights. The project was completed very quickly, in just four days, and the team worked very cleanly throughout. Great experience and highly recommended! read more

ELM Roofing Contractors recently replaced the roof on my home. I could not be more satisfied with the results and the entire process. Carlos Silva was my project manager. He was knowledgeable- he took the time to explain everything to me, kind, and very thorough. He kept me updated every step of the way. The project was completed efficiently and the cleanup was wonderful. My new roof looks beautiful and the workmanship is high in quality. I highly recommend ELM Roofing Contractors and Carlos Silva. read more

Derek did an excellent job with my project to replace an old roof. When I first had them come out, I was impressed with the detailed inspection - including of the attics - and appreciated the extra time they took to explain what would be involved in the roofing job. On top of that they had the best warranty of several roofing contractors I interviewed. The work itself turned out great and stayed on schedule. As a bonus, they even matched the paint where they had to cut and replace stucco and siding. read more

ELM just finished their work on our house in Kensington Amazing people to works with start to finish Carlos is super professional and very friendly Setting up an inspection and getting a quote was very quick and he explained in detail all the work they would do. Their pricing was also super competitive Once I approved the quote and was in contract they were able to pull the permit and the job was started a few days later and completed in 3 days. I highly recommend Carlos and the ELM team 100% read more

My wife and I were looking to replace our existing roof. The roof we had was fine, it was replaced when we bought our house 30 years ago but we knew it would need replacing within the next 5 years and wanted to do this before we retired. We got a few bids but felt that Lucas seemed like the one that was going to do what we wanted and would work within our budget. We also needed a skylight to be made to cover the small sun room that was accessible from the dining room. Those of you that live in the Parkside/Sunset neighborhood understand what I mean. He had someone that made a beautiful cover for this area that was extremely well priced. The guys at ELM really did this job fast. The material is the newer type used, because the old tar and gravel roofs of the past are illegal for safety reasons. I went up on the roof to examine after day one and was quite impressed. Also Lucas spoke with my wife daily as to when they expected to start the job, due to weather conditions, how much longer it may take and when it would be completed. The guys cleaned the work site when they left and I looked better than when they got there. I came home from work and they were gone and no trash was to be found anywhere. I highly recommend ELM roofing, Lucas and his team for your home. You should really check them out. I've been in the automotive industry for 30 years so I know how important customer service is! If I upset my service customers on a job, they don't return. Lucas won't upset you! Sincerely Dennis Horsley read more

We generally don't write reviews, but for ELM we are making an exception. Our project manager, Derek, did a tremendous job throughout our project. We had a fixed end date and he delivered! Derek, together with his colleague Leandro, patiently explained different options in detail, giving expert guidance as well as incorporating the long list of wishes we had along the way. Derek and Leandro were always available, responded to texts promptly, made time to talk on the phone, and frequently stopped by for longer discussions. Edgar and his experienced team did an amazing job installing the new roof, skylights, solar attic fan, and gutters with an eye for details to get it right. Everyone working on our home was professional and friendly. It was fascinating to watch them working as a team. They barely needed to talk with each other, because everyone knew exactly what they needed to do and what everyone else was doing. It was a pleasure to work with Derek and his team and we are very pleased with the result. We are glad we entrusted our project to ELM. read more

ELM Roofing Contractors - Our new roof - Roofing Near Me - San Francisco, California

First I noticed a neighbor getting a new roof and it looked so nice. I spoke with the neighbor and he was very pleased. Our roofing job went really well and our new roof looks really nice! Lucas was our Project manager and he kept us informed about our project and was very polite and professional. I would highly recommend this company! read more

ELM Roofing Contractors - Our new roof - Roofing Near Me - San Francisco, California

ELM installed a TPO roof, roof tile repair, and leak evaluation at my home in the Parkside District in San Francisco. There were some glitches, however the firm proved to be willing to aggressively put things in order without any pushback. Their CFO came to the site, conducted his own assessment of the situation and it was corrected. The TPO lead, Gerardo, and the Tile /leak sleuth Milton, are a credit to the company. If you are looking for a competent company with no BS, ELM is a great candidate. read more

We recently had the roof replaced on our rental property after our tenant reported a leak during one of the big storms, and ELM Roofing did an outstanding job from start to finish. They responded quickly to our request, which immediately put us at ease. Lucas, the project manager, was excellent to work with. He communicated clearly with me through both phone calls and texts, and he was extremely patient in answering all of my questions. Since I wasn't on-site, I really appreciated how thoroughly he explained the entire process and timeline. The crew arrived exactly as scheduled and worked very efficiently. Throughout the project, Lucas kept me updated by sending progress photos taken by a drone, which was incredibly helpful for seeing what was happening on the roof in real time. The whole process was smooth, professional, and well organized. It's not always easy coordinating repairs on a rental property, but ELM Roofing made it simple and stress-free. I'm very happy with the final result and would absolutely recommend them to anyone needing roofing work. read more

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We had a wonderful experience, with ELM Roofing. Carlos Silva is the project manager, and, roofing inspector. He is a courteous, friendly and, knowledgeable man. We set up an appointment for a roof inspection. When he arrived he greeted us, gave us his name and proceeded to explain how the new roofs are constructed. He then mentioned the quality of the product that we would be receiving. He mentioned the exceptional warranty on the shingle product, which is 50 years. He explained how the roof was put together, in great detail. After his presentation. He proceeded to take measurements of the size of the roof. He utilized a drone to survey the condition of the roof, and gave us detailed photos of the condition of our roof. He told us that he would be sending the estimate along with photos of the roof, by Email. We had several roofing contractors come by and give us estimates, but in my opinion, Carlos Silva was the one that stood out in the crowd, because of his professionalism. He represented his company in the best way possible. None of the other contractors had his customer courtesy, and friendliness. We ultimately went with ELM Roofing. Their estimate was within the price range that the other companies were offering, with the exception of the Labor warranty. The other companies were offering a 10 year Labor warranty. ELM Roofing offered a 25 year Labor warranty. We were already very impressed with ELM Roofing and the 25 year Labor Warranty put us over the top. The work was done very well. The workers were very neat, they cleaned up at the end of the day, leaving the grounds very clean. The job was done very well, and promptly. We were very pleased with ELM Roofing, and would highly recommend them to anyone. Carlos is a man that goes above and beyond to please his customers. Thank you Carlos. read more

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I'm delighted to write this review for Jeff Alves, who served as the project manager for a major roofing project at my home. In fact, I volunteered to write this review because Jeff exceeded my expectations in every way. Over the years, I've worked with numerous project managers across a variety of home improvement projects, but Jeff stands out as one of the most knowledgeable, capable, and genuinely customer-focused professionals I've encountered. What impressed me most was not only his expertise, but also his humility and commitment to ensuring the job was done right. Unlike many project managers, Jeff was on-site regularly, guiding the crew, monitoring progress, and taking the time to answer my questions. On several occasions, he even stopped by on weekends to check on the project. It was clear from our conversations that he possesses a strong academic and professional background, which is reflected in the thoughtful and methodical way he approaches his work. Perhaps the best example of his dedication is that he called me just last week to check in on a project that had been completed nearly four months earlier. That level of follow-through is rare. If you have the opportunity, ask for Jeff to manage your project. I believe you'll be as impressed with his professionalism, expertise, and customer care as I was. read more

5, no 10 stars!! I had a very complex project and they did an incredible job. Here's the breakdown: 1) I had 3 different roof surfaces (1930s Spanish tiles, Tar & Gravel flat roof, and old torch down side roof) and needed the best roofing experts that could work on all 3 surfaces 2) I was also installing solar panels and needed a company that knew how to build roofing for solar installation Results: ELM did an incredible job on all 3 surfaces (repaired my tiles, redid my Tar & Gravel old roof with 3-layer torch down, and they gave my existing torch down another 10 years with a silicon coat) and they helped create a perfect solution around the 38 posts for my solar installation. They even introduced me to the right solar company to work with (much better and more affordable than the other solar companies I sourced myself). Rodrigo and Derek, my two project managers were incredibly professional and accommodating. As my plans changed during the roofing work, they adapted and offered the best service. They went above and beyond to fix issues beyond their scope of work. The best part, they're one of the more affordable options in the Bay Area - I called over 10 roofing companies and ELM's prices very amongst the lowest. Great price, great service, great outcome! This company and this team is a gem!! No wonder they have over 100 5-star reviews and not a single 4,3,2,1 star! If you can get a hold of them, do it. read more

ELM Roofing Contractors - 3 layer torch down for solar install plus Spanish tiles plus silicon layer on side roof - Roofing Near Me - San Francisco, California

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ELM replaced my entire roof, gutters, skylight, and three new sun tunnels. Fantastic, professional service from day 1 (initial quote), thru contracts, certificates, permits, and all the way to project completion. Derek is an amazing project manager, always responsive, patient, dedicated, and a pleasure to work with. The kind of professional us customers would want on every construction/repair project. Everyone else from ELM whom I interacted with was courteous and customer oriented. Price was fair to start with, and none of the typical monkey business you often get from contractors. Superb. read more

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ELM was outstanding to work with. Amir gave me a clear presentation of the options for the roofing work and Refeal lead the team in doing a great job. They also charged us 40% less than a general contractor who quoted the job and they found and fixed numerous problems along the way. If I ever had roofing work to do in SF I would call ELM immediately. read more

Amazing experience, our construction guide Lucas was extremely respectful to all our whips :)

I've been trying to patch up roof leaks in my house by myself for the past two years and finally decided to get professional help. Elm was highly recommended, and I met Jeff for a free estimate, where he did a thorough job inspecting my roof and providing me with a detailed assessment along with his recommendation. Throughout the roof replacement and ceiling repair process, Jeff was great at communicating and setting clear expectations, so there were no unpleasant surprises. He was very patient with answering my questions and addressing any issues or concerns that I brought up. He and his team were very professional, and I'm very happy with the quality of the work and how the work turned out. Definitely will recommend to my friends in the area! Thanks Jeff and the rest of the Elm Roofing team! read more

ELM Roofing is fabulous to work with. Derek and Lucas went above and beyond to explain the process and keep me informed every step of the way. They were one of four vendors we met with and from our first meeting I knew we would be in good hands with ELM, and their pricing was very competitive. Derek was able to quickly fit our project in and he along with Lucas managed the uninstall and reinstall of our solar panels along with the entire reroofing process seamlessly. Everything went as expected and on schedule. We are so happy with the final result and highly recommend ELM. read more

ELM just completed our roof in San Francisco. We received several estimates and decided to work with Max of ELM Roofing. Max gave us updates from start finish of project. Max answered our questions and patiently spoke to us via phone or text. Max sent us photos and video while our roof was being worked on by his crew. They worked hard and quickly finished. The roof looks awesome! We are working with Max again to possibly work on our commercial property roof replacement. Hopefully, we can negotiate a good and fair price Thank you Max and Team for a job well done on our SF roof project!!! read more

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I had really bad leaks coming through my windows and ceilings that were literally pouring into my home during the bad storms in February. Our last roof job was in 2005, so I knew it was time. My husband found ELM Roofing on Yelp and called for an estimate. Carlos Silva, roof inspector and project manager, came out and did a full detailed assessment providing footage of problem areas. My husband was very impressed by Carlos' honesty in determining what would be needed for our full roof replacement. Throughout the job, Carlos gave daily updates about what was done and what was to be expected next. His crew lead, Ricardo, whom I fondly refer to as "the doctor," knew exactly what was causing my leaks and performed preventative measures to avoid future leaks. Ricardo really is an expert at diagnosing issues and providing realistic fixes for them. I also had drainage issues having only three skinny downspouts, and they brought in someone to replace them with wider ones as well as add three more. Yes, Dr. Ricardo to the rescue! With the coordination and constant updates from Carlos and Dr Ricardo leading the crew, we always knew what to expect and were always in good hands. We've been through some storms since our roof and downspouts were done and are happy to report that the leaks are gone and drainage is very sufficient! Thanks again Carlos and "Dr" Ricardo and crew! read more

We had our roof replaced and one side of our house re-sided by ELM Roofing, and we couldn't be happier with the results! Our old roof had started leaking, and the siding on the south side of the house had experienced damages from years of sun exposure. After getting several quotes, we decided to go with ELM Roofing because the project manager, Rodrigo, seemed very knowledgeable and experienced during the initial walk-around. That turned out to be an excellent decision. Rodrigo managed everything smoothly. The entire team was professional, efficient, and super friendly. They replaced the rotted door and window frames, along with some damaged exterior wood and fascia boards, at no extra charge. Jorge, who handled the siding work, was also very skilled and detail-oriented. We also added a new skylight in the living room, which turned out beautifully. The team even repainted our entire living room, including the walls and ceiling, after the skylight installation -- something we didn't expect! Throughout the project, communication was easy and straightforward. Rodrigo was always responsive and accommodating with every request we made. There were no hidden costs -- just honest, high-quality work. We've already referred them to our neighbor, who ended up hiring ELM for their roof as well. We'll definitely recommend them to any of our friends or colleagues who need a reliable and professional roofing company. read more

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Mr. Rodrigo oversaw the project, and everything turned out excellent. The roof and skylights are looking fantastic, and following a recent storm, everything remained intact. My mom is delighted with the new skylight windows. This deal offers exceptional value for the quality and amount of work done! I highly recommend it! read more

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I used ELM Roofing to replace our roof. Both a flat roof as well as a slanted roof. They were recommended by my neighbor who just used them and had a good experience. I too had a good experience. Sean was my contact and he had great and regular communication on the project status, including photos of the work in progress. They did the work in a very short period of time and were responsive to any questions I had. The price too was competitive and a value in a market where value isn't often used or heard. I recommend ELM Roofing. read more

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Always on time, did what they said, Oliveira is representative person for ELM Roofing always explain clearly in details and no surprises that why I really encourage people to reach out to this company to give them a shot to help you. Their price also good, other contractors cost more and no written contract, just promise and verbally which I don't like at all. They can say whatever but no written contract then never be good, always surprises and cost more. Oh the works they done got city inspection and all passed and their company also sent their own inspector to inspect after. I hope this will help you make your decision to reach out to this company especially Oliver good person, well trained, good personality, explain clearly, and always on time. Normally i don't write review unless I happy about the service and value. Thanks Oliveira you earn our trust and hope other too. Thank you for reading this review read more

Carlos and Elm Roofing did an amazing job repairing my flat roof, shingles, and gutters that all needed repairs from the massive amount of rain this past year. Carlos was a great communicator, dealt with some unexpected findings efficiently and overall provided great quality and service. Elm roofing also provided much more reasonable prices than some of the other companies we contacted so it was a great value for the work. When we had an issue after the work was done with our light well cover, they also fixed the leaks as quickly as they could. We would use them again! read more

I highly recommend ELM Roofing Contractors! The entire process for my roof replacement was seamless and professional. The crew, led by Amir and Daniel, were incredibly effective and efficient. They completed the job quickly, but the quality and craftsmanship are top-notch--no cut corners here! You can tell they put tremendous effort and hard work into every detail. My new roof looks fantastic, and I have complete confidence in their work. If you want a hard-working team that guarantees an effective and high-quality job, ask for Amir and Daniel. Five stars! read more

TL/DR: Stellar experience, highly recommended. I got a number of quotes before selecting ELM. I based my choice primarily on two things: their online presence makes it clear that they value their reputation (this is important to me) and the fact that Max did an excellent job talking me through all the moving parts, potential underwater stones, and options I had. When we signed on the line and started the project, we did get an unpleasant surprise (one that Max and ONLY Max warned me about as a possibility). At this point, my roof is open and they were in position to take advantage of me, and they knew it. They chose to be more than fair instead. ELM did great work, Max is transparent and professional, and the company operates with integrity. I've already referred them to my neighbors. If you need roof work - these guys are incredible. read more

ELM Roofing was FANTASTIC! If I could give more than five stars I would! Max and his team provided outstanding service from the initial visit to the finished project! We have experienced various leaks and had fixed several sources throughout the years (eg. door and window replacements, endless caulking, etc.), yet the leaking persisted. Max had hypotheses, and together with his drone (yes a drone) was able to confirm the challenges via various photos that were previously undetected. His pricing to replace the roof was excellent, yet the best part was his level of service, care and compassion -- Max was continuously checking in and still does even after the project completion. Another value added service was Max connecting us with a mold specialist to take samples from the areas that have suffered water damage. Note, the mold specialist, Elad Gal with Optimum Inspection, was outstanding and service-oriented as well. His recommendations from the mold sample lab results were very helpful. I wish I could remember the names of the rest of the roofing team as they were all exceptional -- Special shout out to Milton!! Now that the roof is complete, I will be using ELM for other water repair/construction projects. I can't recommend Max and the entire ELM Roofing Team enough!! read more

ELM Roofing Contractors - Roof Before - Roofing Near Me - San Francisco, California

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LESS THAN 1 WEEK START TO FINISH!! With recent rains and severe winds we started getting a wet wall adjacent to a skylight. This leak went straight down the wall into the basement to form a small puddle on the basement floor. I looked at several reviews from several review sites Yelp, Google, Angies List, etc. I called 3 to come out for an estimate. While I was writing down the info for one on another site I noticed there was a small ad for ELM Roofing 4.9 / 5.0 stars (112 reviews) . With those kind of reviews I had to call ELM. ELM was the last Roofer that came out on a Thursday and was the most prepared. The owner Harel (also goes by Rafael) is a very friendly and personable young man. Harel inspected the roof with pictures and then showed us the insurance he carried, his business license, great reviews/referral from a neighbor close by, samples of shingle colors. Harel discussed other costs in addition to the new roof. We appreciated that we were shown all costs upfront and that the estimate was transparent. We upgraded to copper flashing and chimneys because we live in the Outer Sunset where it's foggy and wet. Copper will hold up better and had a longer warranty. We told Harel that we were planning on leaving in around 10 days so we would probably need a temporary fix until we returned. Harel has Seven Crews in SF in addition to other ELM Roofing branches in Marin Co. and San Mateo Co.. He said he would be able to finish Wednesday in one week! Harel met us on a Thursday and gave us an estimate. Friday they started working and they worked through the weekend completing the roof Monday evening. The City Inspection is Wednesday. Thursday through Wednesday-- 1 WEEK!! Harel was very easy to work with. Any questions I had I would receive a return text or a phone call within minutes. His crew Hilde and hi Ernesto, etc. were on time, courteous and cleaned up after themselves. This was the smoothest and most worry free job I've done in the last 30 years I've been here. I can't recommend Harel and his crew enough!! Give Harel a call (415) 463-9319 and tell him Maureen recommended him. read more

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ELM roofing was fantastic to work with. Smooth, constant communication during a wild week of moving into our new house. We had a pretty bad roof situation and during the rainstorm had interior leaking. ELM was the only roofing company to invite me up onto the roof with him (he asked politely if I would like to come up) and showed me specifically what was going on and how they would approach and solve the problem. He handled purchasing skylights for me and all logistics so I didn't have to think. The best part is we were able to go from quote to full replacement in less than a week and a half, which we desperately needed as more rain was coming. He even sent his team back to the roof to check on a light intrusion I thought was a problem but turned out was not the case, and were really great at explaining what I didn't understand. Overall would highly recommend ELM to anyone who needs a roof replacement in SF. Seriously high quality work and almost just as important is great communication. Thanks!! read more

ELM Roofing Contractors - Roofing Near Me - San Francisco, California

After reviewing a few different companies, ELM Roofing stood out. When they came out for the estimate, they took the time to address all of my questions on the different material options and the installation process, which really helped me decide on the right roof for my needs.  Their price was competitive and transparent. Refael and Jefferson, who managed the project, were always responsive to my questions and requests and consistently demonstrated a positive, "can-do" approach to service. Ernesto, the foreman, and his crew did a great job installing the roof- they completed the roof installation within four days.  Also, they were careful when hauling the roofing materials onto the roof, protecting the building's existing siding and tiles. Thank you ELM Roofing, a customer-focused team all around!  Highly recommend. read more

ELM Roofing Contractors - Roofing Near Me - San Francisco, California

From the start, I was impressed by how knowledgeable and efficient Max was when he took a look at our roof. The wow factor was definitely using a drone to map out the actual square footage (in addition to climbing up for a closer look). I appreciated the roofers working quickly and finishing a steep roof in less than a week. They were also very understanding of the need to cleanup any debris that fell into our neighbor's lots. It seems like a tough job but they managed to get it done quickly without much hiccup. read more

ELM Roofing Contractors - New Roof - Roofing Near Me - San Francisco, California

Wow, ELM did such a fantastic job demoing our three roof system and applying PVC. Even the inspector commented that it was the best roof they had seen. PVC is a bit expensive but the value of the product and the craftsmanship of the ELM team is worth the spend. In particular, the manager Max was wonderful to work with. Very communicative, warm, and knowledgeable. He also didn't hesitate to assist late night when we had an unexpected precipitation after demolition come through into our house. Would highly recommend. read more

ELM Roofing Contractors - Roof - Roofing Near Me - San Francisco, California

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Rafael and his crew did an outstanding job on our roofing project. Their attention to detail was remarkable; they left the job site cleaner than it was when they arrived. They replaced our entire roof within the agreed timeframe and took great care to protect our property during the teardown process. When they finished, you could hardly tell they had been there.  They replaced entire sheets of water-damaged plywood and documented the whole process with numerous pictures. I highly recommend ELM Roofing. If you're looking for a reputable, responsible, reasonable, and reliable roofing service, look no further. Rafael will take great care of you, as he has for many others in San Francisco and the Bay Area. A BIG THANK YOU to all Crew members. read more

Rodrigo and his team at ELM were great. I am trying to get solar installed on a tight timeline before 12/31 and needed a new roof first, so this was somewhat of a rush job before the rainy season when everyone wants a new roof too. ELM's communication was excellent as there was always someone to pick up the phone and get back to me. They did all of the permitting and their teams took off the old roof and installed the new one in what seemed like just a few days. The city inspector who reviewed the project said "it looks like they did an excellent job." I would go with ELM again next time and would definitely recommend them to others. read more

We found ELM roofing here on yelp. Another roofing contractor was prepared to just add another layer of shingles on our roof. Derek suggested that we should have all the roofing removed to expose any rotted or inappropriately sheathed areas of the roof. I thought his bid was going to come in much higher than the other bid. It was not. After a slight delay because of rain the demo crew showed up on the day they were scheduled and the new roof was over the next two days. We are happy with the result. We were very pleased that Derek was flexible about working with us to resolve an issue with a small amount of paint damage caused during the demo. They were available the price was right and they were professional. read more

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It was a pleasure working with Caivon! They were responsive, helpful, and made it easy to compare options. Their quote was competitive, and they offer a solid warranty on both labor and materials. They use high-quality materials and work efficiently. They repair your existing damaged roof at a lower cost, or sometimes even for free! I'm very happy with the experience and would definitely recommend them to others. read more

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ELM was terrific and Rodrigo, our project manager, was absolutely outstanding in all ways. He was thoughtful about the problems, excellent at communication, responsive, super diligent, and also just really nice. I am shocked by how quickly we were able to go from meeting to a quote to the finished roof - complete with gorgeous new copper skylights. This was a particularly intense and difficult job too as the roof had been leaking for years and when they did the demo, they found gapped boards and no insulation. Rodrigo communicated clearly, ordered materials and called in subs so quickly, I don't think his team lost a single day. The entire thing from initial phone call to finished roof was less than two weeks, even with a day or two rain delay. Incredible. read more

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I had such a great experience with ELM Roofing Contractors. From the initial call to the final cleanup, the whole roof replacement went awesome. I was especially impressed by the team of Daniel and Amir. They are a powerhouse of efficiency! Not only did they finish the job faster than I expected, but the craftsmanship and quality are absolutely top-tier. These guys clearly take immense pride in their work; their effort and dedication are obvious in every shingle they lay. My house looks amazing with the new roof, and I feel completely secure knowing they handled it. If you need a reliable, hard-working, and high-quality roofing crew, make sure you request Daniel and Amir at ELM. A definitely recommend to get the job done. read more

I had a new roof installed on my parents' house and had a great experience working with ELM Roofing Contractors. The project managers, Rodrigo and Lincoln, were excellent from start to finish. They did a great job keeping me updated throughout the project and regularly sent pictures of the progress, which I really appreciated since I wasn't always able to be on site. Communication was clear, timely, and professional. At the end of the job, I had a punch list of a few items, and Rodrigo and Lincoln took care of everything without hesitation. They consistently reassured me that if any issues came up, they would come back out and make it right -- which gave me a lot of confidence in their work. The roof turned out great, and I'm very happy with the overall experience. I would absolutely recommend ELM Roofing Contractors to anyone looking for quality work and strong project management. read more

I obtained a quote from a Representative of Elm Roofing Contractors to repair a small 15' X 8' foot roof that covered a first floor kitchen of a rental property. The relatively small roof abutted 3 walls of deteriorating wood siding. Initially I was impressed with the Representative as he spent about 30 minutes on the roof, pointing out the issues and what needed to be done. I received a quote from Elm Roofing a day or two later, which turned out to be $3,502 over and above a quote I received from a Roofing Contractor (name withheld) that had a 4.9 Yelp rating based on 202 reviews. I requested an adjustment of the Elm Roofing quote, to which the Representative responded by stating that the best he could do was give me a 3% decease ($255), lamely adding that this was due to the "cost of materials". He did not explain why the Elm Roofing quote was 41% higher than the other quote I received from the other contractor, despite my having provided the Representative with the the itemized quote from the other contractor in the amount of $4998. Obviously, he could not justify the Elm Roofing INFLATED quote. However, what was most disturbing and personally offensive was that on three separate occasions I either emailed or texted the Representative asking him to contact me because I wanted to discuss certain aspects of the proposed work, specifically dealing with the repair of the surrounding wood siding. I told him that I was willing to accept the minimal 3% reduction of the quoted priced. He ignored by inquires and NEVER responded. I realized that if a roofing contractor could not have the courtesy of responding to a potential client's requests to discuss the project they proposed, I, first, certainly could not trust them to be accessible to discuss the ongoing work, and second, I could not utilize their services if they were not willing to answer my questions about the proposed work on the roof. the Representative's blowing me off demonstrated a professional rudeness that cost his company my patronage. The point here is that one should be wary of Elm Roofing's inflated quotes and lack of responsiveness. I subsequently went with the other contractor, whose professionalism in dealing with me was the determinative factor of selection. read more