I've been with Mercury for over 25 years. They are great! Jess Lopez is the account manager that I…read moredealt with. She's awesome.

Robert Marquez goes above and beyond. He has been my insurance agent for years and has been with us…read morefrom the very beginning until now. He always checks in and follows up to make sure everything is okay. Whenever I have a question, he gets back to me quickly. He is very reliable and always treats us with kindness and respect. We truly appreciate all his help and excellent service.

I want to thank Rachel Herrera. She did an exceptionable…read moreoutstanding job on above and beyond. She was very patient very thorough. Great customer service! She guided me through every step of the way. Rachel put my mind at ease. I definitely recommend her Hands-down I will be using this insurance from Now on. Thank you so much!!!

They hung on my mom 3x because the policy name was misspelled. We called in to update it and they…read moredo not get paid minimum wage because they can't do the minimum work. Terrible service. They auto charged the second month without our consent. DO NOT RECOMMEND!

Amazing customer service I'm really happy about KITAJIMA…read moreINSURANCE I'm really appreciated to lady. Her name is AMERICA SOTO . She is really helpful and really professional and really polite and always has smile beautiful smile. I I recommend Kitajima Insurance for my friends and my family too. You guys are the best team in Kitajima Insurance thank you have a wonderful day.

Pésima aseguranza no se la recomiendo a nadie cada mes te suben más aunque no tengas accidente…read moreademás de eso tienen pésimo servicio al cliente hace unos meses tuve un problema de mi carro esperé casi de 5 a 6 meses para que me lo repararan y todo ese tiempo pagué aseguranza de mi carro injustamente sin usarlo y uno de sus agentes me dijo que cuando termine el caso me iban a dar reembolso y ahora que termino el caso resulta que no me quieren regresar mi dinero de los meses que no use mi carro se me hace algo pésimo de esta aseguradora en pocas palabras te mienten en tu cara no es justo porque pagamos mes tras mes aseguranza para que no des este tipo de servicio al cliente deberían hablar con la verdad ... no le recomiendo a nadie está aseguranza ....

Take good care of my insurance needs. Experienced agent. She went over many carriers to look for…read morethe best quote matching to my requested coverage. Highly recommend.

Excellent personal care with an extremely knowledgeable provider. Highly recommend for everything…read moreinsurance.

I almost cancelled my policy after nearly 20 years due to past issues when it was Bill Hart staff…read moreat a different location, but the new owner and staff completely turned things around. The service is now excellent. Edith especially is great! She's prompt, explains everything clearly and always follows up. Because of this positive change I decided to stay. Edith you're the best! I truly appreciate the turnaround and the effort the new team has put into taking care of their clients. Highly recommend Alex Mora State Farm!

Yara was very helpful and made adding another vehicle to my account very easy and fast.read more

Came here to cash a check because the bank was closed. Figured since their name is "check cashing"…read morethey'd be able to cash a check. They said they could deposit it for me, I could do that myself. Definitely a money laundering scheme happening here because how are they making money depositing a check for me? There's an app for that, don't recommend. Shady business

Always polite and never a hassle to cash my checks unlike some of the competition!! they always…read moregreet me with a smile and never any long lines! Highly recommenfer

This place is a total joke. Clearly all these reviews are from family members or coworkers every…read moretime I went into a body shop and they heard the name Fred Loya everybody had something bad to say. Let me tell you this company completely lived up to every bad thing that I heard Extremely hard to get a hold of zero accountability nobody does their job and their incompetency put my family out two days on our Christmas vacation. I ended up having to pay $3000 of my own money to get my own vehicle out because nobody will do their job over there. Carlos Canello and Ramon VAZQUEZ key players neither one of them will answer their phone or their emails or their voicemail. The body shops just looked at and told me I told you so they ignore us way more than they ignore you every time we have a claim with them

There are diffeent types of coverage Fred Loya offers they all fall all under the same…read morecoverage.(CHEAP and UNDER INSURED) If your'e in an accident and your vehicle is repairable they will say the repairs are under your deductible and deny your claim. If the vehicle is a total loss they will evaluate your car so low you end up with nothing. If your'e involved in an accident with this company and it's the other person's fault do yourself a favor go thru your own company have them recover your deductible. If they have cheated you out of a fair claim, file a complaint with your state's department of insurance. The Better Business Bureau and any other source of consumer protection source. If you're insured by this company I highly recomend you shop your insurance coverage with other carriers. You wil be surprised sometimes the cost difference is very small. Save yourself the frustration of finding out how bad this company is until you have an accident or a loss.

Stay away from this agency. Bunch of crooks! I got the multiple car insurance discount added to my…read morepolicy only for it to go back to normal price. They give some BS excuse that policy has changed and idk what. Insurance is the biggest scam in the world !!!

Ray Gallinas office is full of nice and caring individuals. In particular Jewels…read more Jewels cares about her clients needs, and has a heart of gold. I am very happy with my life policy but above all I am happy that Rays office treated me like a human. With kindness and understanding. Thank you Jewels and Ray!

I want to thank AA Lares Insurance, especially Denysse Meléndez, for the outstanding service she…read moreprovided. My job requires some additional coverage on my auto insurance, and she went above and beyond to find the best policy for my needs. She not only made the whole process easy, but also significantly lowered my insurance cost compared to my previous provider while keeping the coverage I needed. Denysse was professional, knowledgeable, and genuinely cared about helping me. I highly recommend AA Lares Insurance, and if you have the chance, ask for Denysse Meléndez. Thank you so much for all your help!

Denise did an amazing job today. Patty you have a five star worker that's worth having and taking…read morecare of your clients needs

Awesome customer service!…read more My insurance company Affirmative went out of business and I had to get new insurance immediately. I decided to call instead of going into the office. Ernesto helped me out and all I can say is that he went ABOVE AND BEYOND. Including his manager Javier who was able to price my insurance (2 cars with 1 accident) at $187 a month. I previously paid about $210 a month. Great service throughout the phone conversation and they truly tried to get me discounts. I DEFINITELY RECOMMEND ADRIANA'S INSURANCE!

They do not explain your insurance coverage, they just explain the pay, how much will be your down…read morepayment and monthly payment. And also be careful with DMV processes they over price. I paid $93 to put a car under my name at the DMV and they wanted to charge me $278. Do not go there, they are taking advantage of their own people because only Spanish people go there. Just check at the reviews from this place.