I didn't didn't even buy a car from him. That says I can't begin to express or find the words to…read moretell you how great this experience has been with this gentleman. We were communicating while he was out of town and I would have gladly bought a car from him. Instead I bought a car from somebody who will say is just basically I got screwed. And Chris is going out of his way to help me even though we have never done business. That is such a rare quality that I can only hope that anybody with enough sense would see this and buy a car from him. He has been overwhelmingly supportive, offered his help as best he can wherever he can, and even stayed in touch just talking back and forth about how badly things have turned on for me with the purchase of the car I made from somebody on Craigslist who is also a wholesaler kind of guy. Anyway five stars aren't enough. I'm sure whatever products he have or quality products. But beyond that the integrity, the kindness, the actual caring far beyond what must anyone would be used to or think possible. In fact I'm trying to find a way to get rid of or get out of what I bought and get something from him. I begun telling everybody about him. Anybody looking for a car. Again what an incredibly beyond professional professional doesn't describe it because he's beyond professional what an incredibly kind thoughtful and helpful human being

Needed a safe reliable car for a new driver. Settled on a Subaru. I felt that if I got at least two…read moreyears out of it I'd be breaking even. Check engine came on as I drove it home. I brought it back the next day and Chris offered me cash for the gas spent. I appreciated that. It's been nearly 6 years and no major problems. I've read through some of the negative reviews here and best I can say is, if your buying a used vehicle, do your due diligence and have your mechanic check it out before finalizing. I did and ours is still running fine.

We appreciate all of the service that we received from three of the people that assisted us in…read moreleasing another Jetta. those people are Nate, Anson, and Dustan. Thank you.

This dealership is staffed with stereotypical car salesmen who happily lie just to get you in the…read moredoor, and have no respect for people's time. I was trying to sell a car on Facebook Marketplace when an employee named Nathan Nguyen messaged me about buying it, then invited me to come in. I asked if he'd be OK paying my posted price of $8,800 (its bluebook value), and he said "likely" yes, then when I asked a second time, said yes again. Once I arrived, he spent all of 45 seconds giving the car a superficial once-over, after which his assistant told me they could only pay $2,500 -- a complete joke of an offer, and a total waste of my time and gas. (I ended up selling it for $8,200.) Since this Nathan guy is their manager of used car sales, his behavior is probably representative of Winn Volkswagen. I find it baffling that these inconsiderate idiots see casual lying as good business practice. The only result of this interaction was annoying me, which isn't something that contributes to their revenue. All they got out of it was a bad Yelp review, and a guarantee that when I'm in the market for an ID.Golf in a couple years, I sure as hell won't be buying it from here. How dumb is that?

Today, we returned to Fremont CDJR to explore options for trading in our truck, and the experience…read moreexceeded our expectations. Bunny assisted us during our first visit and stayed in touch to help arrange our follow-up appointment. He is professional, knowledgeable, and informative, with an impressive understanding of all the vehicles on the lot. He took the time to answer our questions and made us feel comfortable throughout the process. We also had the pleasure of meeting General Manager Frank, who was incredibly welcoming and genuinely friendly. From the moment we arrived, we felt valued and appreciated. What stood out most about the team at Fremont CDJR was their willingness to listen. They took the time to understand what we liked, what we loved, and what we wanted to avoid. They kept everything realistic, were transparent when discussing numbers, and worked hard to find a solution that fit our family's needs. Reza, one of the finance managers, was also fantastic. He carefully walked us through all the paperwork before signing, ensuring we understood every detail. His years of experience in the automotive industry were evident through his knowledge, professionalism, and ability to explain everything clearly. We truly feel that we made the best decision trading in our truck and purchasing our new vehicle today. The entire process was seamless, stress-free, and enjoyable. We can't thank Bunny, Frank, Reza, and the entire Fremont CDJR team enough for providing such an outstanding experience. We highly recommend them to anyone looking for a vehicle and a dealership that genuinely cares about its customers. Thank you!

My 2021 Jeep Grand Cherokee L started showing 4WD service dash light and it showed C1463-94 (Star…read morecase S2503000001). This is how it went... Thu 4/2/2026: Took my Jeep to Fremont CDJR for service. Mind you that this Jeep has been to this dealership for regular servicing for the last 50k miles since I bought it. Showed my dash light to the advisor and he starts the doom and gloom talk on how this can be due to transmission issues and when I did the transmission flush, etc. So I asked him a simple question that if it's really needed and then how come they didn't do it before as the Jeep has always been serviced here, well no answer to that question as expected. But that's fine because I know that's not the issue. SA calls me towards the end of the day and confirms that FAD needs replacement (that's expected) but here's the fun part, he claims it's possibly caused by "oversized custom wheels" so warranty will not cover it and it will be out of pocket! Then I ask him why he thinks it's oversized because my aftermarket wheels are the same exact size as the OEM Summit trim and then the story starts changing. He tells me that once the tech has written it on the service manual he can't change it....but, here's the best part...I told him that I have the stock wheels and tires so he asks me to bring it back with stock wheels and tires and they can POTENTIALLY fix it. Ok, I mean I thought your tech change the writing but how come the whole diagnosis will change once I change the wheels??? Fri 4/3/2026: Picked up my Jeep and they charge me $325 + credit card fee for the (wrong) diag. Attached picture of the wheels that I took when I picked up my Jeep showing the wheels/tire size. Thu 4/16/2026: Took my Jeep to Walnut Creek CDJR, same wheels/tires and no change. SA there called me after 2 hours that issue is confirmed to be FAD related and they will fix it under my Mopar extended warranty and it will be ready to pickup by next day. Fri 4/17/2026: Picked up the Jeep from Walnut Creek CDJR, paid them $200 deductible for the Mopar extended warranty. Picture of the Jeep at the Walnut Creek CDJR delivery bay showing that I had the same wheels/tires as before when they fixed my Jeep Mon 4/19/2026: SA from Walnut Creek CDJR calls to and lets me know that they refunded my $200 because it was fixed under the powertrain warranty. Mon 4/27/2026: Called Fremont CDJR and asked them politely if I can have an appointment with the service department manager because I would like to discuss about my previous service (as I want to get a refund of the $325 for the wrong diag). She pulls up my record and confirms that it's for the 4/4 appointment. She then tells me that the service manager will call me. Been a week and never got a call from them! The service department is literally running a scam and refusing warranty work so they can charge people for the parts and labor. Never taking my Jeep back to this dealer again!

Huge shoutout to Arturo/Arthur! We had some scary alerts…read morepop up on our dash and definitely didn't feel safe driving any further. We pulled into Fremont Ford, and Arturo overheard us talking and stepped right in to help. He instantly eased our anxiety and was able to get the whole thing resolved. He was also extremely kind! We were two hours away from home with our two little ones in the back, so being able to get back on the road feeling completely safe meant everything to us. Thank you so, so much, Arturo!

First of all, I gave the owner of this business ample time to respond to an email that was sent to…read morehim via Yelp before I posted any kind of review, negative or positive. He did not respond. So here I go with a public review of this business. The staff was professional. It was easy to get somebody on the phone. That was not the problem. I made an appointment with the service department to have an alarm system installed in my bronco. I was also to pick up from the parts department, a dog seat cover for the backseat and a battery jumper. The parts were in. I asked the parts department, would you like me to bring the alarm, which was in a box, to the service technician and he said no. We will take care of that for you. Mind you, I drove one hour and 15 minutes all the way from North Beach, San Francisco to Newark. I left my home at 8:30 in the morning and got to Fremont Ford at a little bit before 10 a.m. I had a 10 AM appointment. At 11 o'clock, they still hadn't brought my vehicle in for service. What is the whole concept of having an appointment? I don't think they know. 1130, my vehicle still has not been brought into the service bay. 3 o'clock rolls around and my vehicle still is not ready. I asked the service representative when my vehicle would be ready and she said in about a half hour. 345 finally rolls around and they said the vehicle is ready. I've been there for five hours and 45 minutes! This alarm system is plug and play. Pretty straightforward. Shouldn't take any more than 10 minutes to install . When the vehicle was brought out front, I asked the service advisor if I could have the manual for the alarm system that was installed and possibly a tutorial by the technician who installed it. She had a perplexed look in her face because the alarm was never installed! They didn't put it in in all that time! I said what did you do in all that time? All they did is slip a little seat cover on which I could do in less than 30 seconds! All that wasted time! I was irate! They had my vehicle there all that time and only put a little seat cover on the backseat! They didn't even put the alarm in! What kind of a business is this? Can you really trust them with your life to do things properly? I don't know? They didn't respond to my email that I sent them so obviously they don't care. Do you want a business who doesn't care about how you feel about the service that you received? Well, they finally put the alarm in after I insisted that I would not come back from San Francisco. It only took them about 10 to 15 minutes to put the alarm in along with a perimeter light. So with that said, I would proceed with caution before you do any business with Fremont Ford. they obviously don't know the definition of an appointment. It's like having a reservation for a rental car and not having it ready for you when you go to the reservation desk. It's like having an airline ticket only to find that your seat is already taken by someone else. They need to all look up the meaning of "reservation and appointment" Time is very valuable to me. I have fewer tomorrow's than yesterdays. I feel they owe me something.

Sohail is a great guy Only have good things to say about…read morethis gentleman and his family Not for everyone though. If you are looking for a flawless vehicle, this is not the place. These cars come with some bumps and scratches, but vehicles seem to be well worth the price he is offering. A salvage title vehicle will not sell for the same price as a clean title. If you are planning on reselling your car soon, probably won't be something you will want to invest in. Thank you Sohail

We are very happy with our new car from Sohail. He's got the best deals and provides a Great…read moreservice! The Best!

Made an appointment to test drive the Gravity through Lucid Motors web portal. Upon arrival on…read moreFriday the 5th of December I met the previous salesperson who assisted with a previous experience with the brand. Caught up, saw the new vehicles (the race car, the customized conceptual version of the Gravity with lower cladding to protect the metal around the lower edges). The Gravity is a solid luxury SUV. You need to spend a lot of time with the vehicle in order to realize if the vehicle is right for you. It's a good vehicle at the right size that makes adjustments for ride height based on your preferences. A neat aspect is the vehicle lowers when it determines a passenger is expected to enter the vehicle. Very cool! The refinement, options available, material choices and look is in a class of its own. It's a lot to process so take your time in making your decision. It's a really nice ride to drive. Currently in the design process and determining the right options and best fit for lifestyle and function. Visit the web portal and schedule your test drive. Experience the Gravity for yourself.

First time taking my daily driver in, for service. Dropped my car off, was given a loaner, and…read moreleft. When my car was serviced, the tech thoroughly checked the car, he automatically repaired the things he noted (under warranty), and the car was returned. I was impressed how thoroughly the car was checked. Having owned a model S, for the better part of 10 years, I was happy to have service as good as/better than Tesla used to do (the owner experience went downhill in the later years).

Terrific transaction! Buying a 20+ year old used vehicle is always a risk. Froylan had the…read morepaperwork, carfax and info ready and had even run the car through a wash when I called to make an appointment. Friendly, knowledgeable and polite. Highly recommended.

This dealership refused to contact me regarding cars I find online…read more Strange. The one time I talked to him he acted like I was bothering him.

I never thought I would write a positive review for Toyota Fremont. About 20 years ago, my family…read morehad two very bad experiences here when trying to purchase a car, and ever since then I honestly avoided this dealership completely. We walked in yesterday with zero intention of buying anything -- we were just planning to look at a car and leave. To my surprise, we ended up buying a car... and I still can't believe it myself. The reason is Michael, our salesperson. He completely changed my perspective of this dealership. He was friendly, patient, and genuinely easy to talk to. He gave us honest comparisons, explained the deals clearly, and never once made us feel pressured -- which is very different from what we experienced here in the past. Michael made sure our budget and needs were respected, and he helped us find exactly what worked for us. His professionalism and sincerity made the entire process smooth and comfortable. Because of him, I now see Toyota Fremont in a completely different light. Thank you, Michael, for restoring our trust and making this a positive experience.

(SERVICE CENTER)…read more Three Months for a Warranty Repair, Multiple Misdiagnoses, and My Car Was Returned Unsafe I brought my 2021 Toyota Supra GR A91 Edition to Fremont Toyota for warranty work because the vehicle could no longer measure its oil level. This is a well-documented issue on the A90/A91 Supra platform, with the oil pump being a known potential cause. My service advisor assured me they would take care of it. This was in Late May After diagnosing the car, they told me it only needed an oil level sensor. I approved the repair Early June. The replacement part took about three weeks to arrive, which I understand is outside the dealership's control. What was frustrating was the complete lack of communication. I never received a call or update when the part arrived. Every status update throughout this entire repair process came because I contacted them first. Once the repair finally started Mid June, another week passed with no communication. I called again and was told they had discovered another part was needed before they could continue. Again, no proactive update from the service department. Another week went by with complete silence, so I drove to the dealership unannounced just to find out what was going on. To my surprise, my car was already finished Early July and ready for pickup. No one had contacted me. Unfortunately, the repair did not fix the problem. The oil level still would not read correctly, so I had to bring the car back. During the second visit Early July, I asked if they could show me diagnostic data confirming the oil pump was operating correctly. They could not. I then borrowed a professional scan tool from a friend's shop and found an "abnormal oil pressure" fault code. I brought this information to Fremont Toyota, and they agreed to investigate further. After inspecting the vehicle, they told me the oil control valve had failed. I specifically asked if they were certain it was not the oil pump and whether they had verified the pump was functioning properly. They assured me the oil pump was fine and that only the control valve needed replacement. Two more weeks passed with no communication. Once again, I had to call them myself to learn the status. I was then informed that replacing the control valve had not resolved either the fault code or the original problem. Only after that unsuccessful repair did they conclude that the oil pump itself was faulty, which was one of the primary concerns from the beginning. Nearly three months after first dropping off my vehicle, the oil pump was finally replaced and the issue was resolved. Even then, I was never notified that the repair was complete. I had to contact the service center myself to ask whether my car was ready for pickup. Car was picked up Early August. I thought the experience was finally over until the following day, when I found a bolt on my garage floor. Concerned, I took the car to a trusted independent shop for an inspection and alignment. They discovered that the skid plate protecting the oil pan had not been properly reinstalled. Multiple fasteners were loose, and three bolts were completely missing. Had I continued driving, the skid plate could have detached while I was on the freeway. Waiting for warranty parts is understandable. Diagnosing a difficult problem is understandable. What is not acceptable is the repeated lack of communication, multiple misdiagnoses, requiring the customer to continually chase updates, and ultimately returning a vehicle with critical underbody panels left unsecured. The technicians eventually repaired the original issue, but the overall experience left me with very little confidence in the quality control and attention to detail. After almost three months without my car, I expected better communication, better diagnostics, and a final inspection that ensured the vehicle was actually safe to return to the customer.