It's a beautiful hotel! We loved the open atrium and had dinner at the restaurant there. The Nachos were great! The staff was all very friendly and knowledgeable. Our room was very spacious with nice amenities. I just love the layout of this hotel and room. We looked around at things we didn't use but we were only there one night. Nice gym, a beautiful pool and hot tub with the handicap accessible chairs. There were several families having a really good time. There's three glass elevators that overlook the atrium as u travel up and down. In the morning their breakfast is fantastic!!! Just about anything u could possibly want! Eggs, bacon, potatoes, sausage, pancakes and a make your own waffles. Juices, Coffee, toast, bagels, cereals and the best was they will make an omelet for u. U pick your favorite ingredients! All of it very good! We really enjoyed our stay with just one little glitch. Our room was stuffy but no adjusting the thermostat would get it below 74. It was hard to sleep with a room that warm. By the time we realized it, it was late or we would have asked to be moved. We informed the desk as we checked out so it can be fixed before the next person stays. (Room 720) read more

Embassy Suites by Hilton Columbus Dublin - The Atrium and the rooms on different floors. All overlook the atrium. - Hotels Near Me - Dublin, Ohio

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I've stayed at many embassy suites hotels over the years. I'm surprised this property is allowed to carry this brand. The rooms were very dirty, poorly maintained, and in desperate need of updating. The staff was friendly and tried to help, but when you only have one front desk attendant and 1 maintenance guy, its hard to keep up. My first room did not have a working air conditioning in the second was only slightly better with only the front half of the room cooling and was poorly cleaned (urine spots on toilet, hairs in bed sheets, filthy microwave, stained and debris on carpet, food left under sink from previous occupant, smears on TV screen). I will not stay t this property again. read more

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More than 5 stars for the customer service alone!!!! The company that I work for had a sales event. Setting up in two conference rooms. Mondi and his team was a tremendous help! Anything we needed, he got! Curtis from the AV team saved us from technical difficulties! We had breakfast and lunch buffet for our event and the team was on point! Food was pretty good! Typical breakfast. The lunch was chicken fajitas. But the person who shined the best was Elizabeth!!!! She made sure we were happy and attended to everything we needed! I'm the type to take food into my room for later and she packaged them nice and secure for me! She understood the mission! Hotel is beautiful and modern. They had a bar in the center of the lobby/atrium. Free happy hour for guests! My other big thing, besides food was the gym! Will make do when you travel. The only thing was they didn't have mats?? Boo. read more

My husband and I had a nice stay. It was quiet and our suite was nice with the door in between the "sitting area/tv" and bedroom. The bed was comfortable and warm enough with a sheet and duvet. I'm not sure why we had to pay a "self-parking" fee ($11.80/day) when on their main site, it was $10/day? AND everyone self parked, so what exactly did we pay for? There was no sign you put in your car or anything to signify you were a guest there. We didn't partake in it, but I like that they offered evening snacks/drinks. My husband did get the breakfast, which looked like a buffet. He brought me coffee each morning, which to be honest, tasted as expected... hotel coffee. Who knew that a hotel could run out of regular half and half? Overall, the front desk staff were nice, our room was clean, we appreciated the fridge and microwave, and the shower was hot with good water pressure. I was glad i picked a room on the side away from the main freeway (you can do this while booking on their app). We would return, as it's centrally located to lots of things. read more

The room was ok the staff at the front desk were rude and hung up on me multiple times but the hotel was fine. read more

Embassy Suites by Hilton Columbus Dublin - Dinner menu - Hotels Near Me - Dublin, Ohio

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I have always liked the Embassy suites. The hotel is very nice. The front desk staff was very accommodating. i was given a smoking room by mistake and it was taken care of either no problem. They have done a great job of updating the rooms. As always they are two room suites with a very large tv in the living room and another well sized tv in the bedroom. They have power strips to charge anything you need. Wifi is very good throughout. They even have a wireless charger next to the bed. And as always they have a complimentary cocktails and cooked to order breakfast. read more

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Okay, negatives first. The review with the photo of the broken bathroom shelf? I think I was in the same room as that reviewer. It's disappointing that things like that aren't addressed. However - The staff were perfectly friendly. The place was clean The bed was comfortable, and I usually haaaate firm hotel beds. It was quiet. Overall, I'd stay here again without any reservations. read more

The rooms are dated and in need of some major repairs. The furniture is falling apart, the beds are horrible. The pillows are defiantly in need of being replaced. For the price that is being charged, I don't feel this is a good value. I am used to a higher standard with Hilton Properties. read more

Embassy Suites by Hilton Columbus Dublin - This is in the bathroom. - Hotels Near Me - Dublin, Ohio

As someone who has lived in Dublin for the last 20+ years, I must say that I am pleasantly surprised about my experience staying at this hotel. I am selling my house here and needed a last minute place to stay while I get things closed out and say goodbye to this city I love. This hotel is VERY affordable so I was not expecting the experience I got. There was a very friendly gentleman at check in who made me feel right at home from the start. My room was very spacious and clean. I went downstairs for a last minute cocktail and the bartender (and the fun group at the bar) was the best! I will be back hopefully to visit and I highly recommended to others staying in the area. read more

The room is trash with broken tv, fridge that does not work, no towels, workers that do not help with basic requests, and ignorant incompetent staff/manager... would never recommend! Save your money.. read more

Hotel is in a convenient area but is quite dated. There are stains in the floor and we had an ant infestation when I had an open soda on the bedside table. Ants on the 7th floor? Wow.. The pool was good but always super busy and we had to go to the front desk to request towels. They were out and gave us hand towels to dry off with. Also, there is a $10 a day parking fee.. what the actual H? If I pay for the hotel which is nowhere near a mad transit area, making me pay to park is insulting. I wouldn't stay here again. read more

Embassy Suites by Hilton Columbus Dublin - Ants on the 7th floor - Hotels Near Me - Dublin, Ohio

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We expected so much more out of an Embassy Suites. We're a family of 4 traveling with two small children, which was noted in our reservation. We did receive the room we requested but it had only two towels, two hand towels and one hand drying towel. Our oldest sleeps on the pull out sofas (which we won't allow now per the picture below) when we travel so we expected to have the extra sheets, blankets and pillows in the closet -which has always been standard. There were none, but no biggie, we called the front desk and they said "we'll add you to the list but it could be 45 minutes". Finally received them after 2 hours .....upon entering the bathroom there are black hairs in the tub. The corners of the room have not been swept in who knows how long. The backs of the chairs are splattered with god knows what. This is unacceptable-I would expect this from a Days Inn, not an Embassy suites. I do not recommend this hotel if you want a clean room. read more

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Checked in after taking an overnight flight that got delayed, stopping over for 3 hours in NYC, driving from the airport to our destination, then driving for an additional 5 hours, wiped everything down with Clorox wipes per usual, (the dining table and coffee tables were both sticky) and was ready to crawl into bed when we pulled back the covers and found stains on the crinkled sheets. Disgusting. Yanked everything off the bed, stripped pillowcases too, and called downstairs for replacement bedding. The phones were both broken. Yup you read that right. Phones as in plural. Both the one in the bedroom next to the bed and the one in the living room on an end table were both non-operational. Nothing more than utterly useless decorations. Because their phones were broken, husband had to go downstairs to the front desk to request that housekeeping bring us extra sheets so we could fix our bed. Yes, you read that right. FIX OUR OWN BED. We are paying customers but we just wanted to get new bed linens so we could go to sleep and we didn't want to make a big deal out of it. They said they would send someone. An hour passed and no one came. Husband went downstairs AGAIN. By this time I had been up for 38 hours straight and he had been up for about 34 and just drove for 5 hours. We were exhausted. Again they said someone would bring up sheets and pillowcases and blankets. They went in the back gave him some random linens and told him they would see if they could find more and send someone up. No one came. We opened the bed linens. THEY WERE SO SMALL! Sheets were for a double bed, not for the King bed that was in our bedroom. Husband went downstairs to ask them yet again. The people who were at the counter were no longer there, so he had to explain himself once again to an inept and surly man at the counter. Husband told the man at the counter our situation. After a while, man said he would get husband new sheets. He disappeared in the back and came out with another stack of linens and said he already called someone to send up sheets. NO ONE CAME, mind you. Hubby comes back upstairs-- reminder that we are both EX-HAUST-ED! We open the linens and... they were the WRONG SIZE. YES, AGAIN. Husband is pissed, goes out the door to head back downstairs to tell the unfriendly man at the desk that he gave him the WRONG SHEETS AGAIN and SECURITY shows up with sheets in his hand. I don't want to sound like a broken record but yes, IT WAS THE WRONG SIZE SHEETS. AGAIN. I started looking for another place to stay at this point, while husband goes back downstairs and asks them for the RIGHT SIZE SHEETS. This was all in a time span of about three hours. We just wanted to SLEEP. The man downstairs goes through the linen area and hands husband more linens. Thank goodness the stupid sheets fit that time. We both made the bed, took a shower and passed out. Woke up, spoke to someone at the front desk who said she would relay our complaint to the manager, and assured us that they manager would contact us shortly. Although the woman at the front desk was very nice, THE MANAGER DID NOT CONTACT US to hear about our experience. If you decide to stay here, I really hope your experience is better than ours because, man. It was sad. And we had such high hopes too. read more

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Wife and I stayed for 3 nights. We love everything about this hotel in fact we will stay at embassy suites were ever we travel. Friendly receptionist very helpful, bartender was phenomenal gave us a bottle of champagne for our 2nd yr wedding anniversary! Best breakfast made to order omelets. Room was spotless. Everything worked in our room. Only thing I didn't like was the low budget coffee in the room! Overall a very relaxing and nice place to stay! read more

DO NOT plan an event here. With no event taking place they still charged me $1000 despite events that I had to cancel weeks in advance prior to any staff scheduled and any food ordered. Would not recommend doing any business with this company and will advise other vendors the same. read more

Stayed here for a hockey camp June 2022. Overall the stay was good. Not great. This is a great hotel for sports families. Large two room suites, complimentary happy hour, close location to Sports Ohio and a great gathering area. These points must be well known given how busy the hotel is. The lobby area was always busy with multiple gatherings well into the night that you could hear echo upwards. Luckily we all slept well and the noise didn't bother us too badly. Good beds and a plentiful breakfast buffet. But sadly broken elevators, ice machines and insufficient air conditioning (it cooled the room but could've been colder) brought down my rating. read more

Embassy Suites by Hilton Columbus Dublin - Hotel lobby - Hotels Near Me - Dublin, Ohio

Not terrible, but not great. I was really irritated that they didn't clean the rooms and I had to leave the towels outside my room to get more (after several hours wait). I think there's literally 2 or 3 people working this entire hotel! The breakfast is horrible - go somewhere else and your stomach will thank you. Fortunately there's a grocery store and mall very close by (by foot - a rather large 4 minutes drive around the block by car). The location is good and I'd probably go back again if the price was right, but this isn't a place that is going to be a wow hotel for the experienced traveler. The free drinks during happy hour are appreciated, but they are low quality so if you are picky at all about your booze then plan to be dissapointed. read more

I'm not sure how many rooms are in this hotel. It's massive. There are 8 floors and all rooms surrounding a center court with seating down below. The breakfast is included with omelet station. There's a bar in the center court and plenty of seating for special events. 2 conference rooms for special events, weddings etc. The hotel rooms are along aisleways, and so you have a window from the living room that looks out onto your aisleway. This does not impede your ability to sleep. The suites have a massive screen TV and another TV in the bedroom. Each suite has a microwave, fridge, furniture, bar area, kitchenette, and then a separate bedroom with a dresser and desk. Pump soap and shampoo provided on shower wall. Each room has central heating and cooling. There is natural white noise throughout the hotel to help you sleep well and darkening shades. It's very clean and windowy. This is one of the best hotels I've ever stayed in! read more

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The lady working in the lobby didn't give me my change back after I gave a 5 for something costing 3 staff needs improvement

They overbooked our meeting rooms and told us to get out in a rude loud manner. No excuse for the way were treated by hotel staff!!!!

$10 a night to park your car in Dublin! Also furniture has not been changed in the rooms in at least 10 years! read more

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1/29 - 2/2 The good: * clean room and sheets * excellent water pressure * daily reception * salmon dinner was decent * daily refresh The bad * Communication - o The manager on Wed, 1/31 was not aware of issues in the hotel. I spoke with the manager on Wednesday regarding fitness center issues below that were reported to maintenance and the front desk on Monday. She said she had no knowledge of them but would follow-up with the GM. I stated I had 5 more weeks to stay here in Dublin and had hoped to stay here again. I asked that she call me to give me an update on the gym equipment to determine if I would stay again. She did not call Thu or Fri or at all. My reservation was canceled on Saturday - 90887876. No future ones will occur. o The manager was also unaware of the credit card issues at the restaurant. One clerk said that is a different system. Though different shouldn't a hotel with good communication and a competent management staff know about any and all issues within the hotel? o There was no apology from the manager that she didn't know about these issue or the issues in general. * Daily refresh did not happen while away from room o 4:30 pm Tue and 5:30 pm Wed o I advised them to just give me extra coffee and cancel Thu * Fitness center had lots of issues o Water cooler (filtered) Water leaking on floor Monday. I threw down towels and I notified maintenance, and they turned it off. No water on Monday. It was fixed the next day and had water Tue and Wed. Cooler was out of order again on Thursday but at least they put out water bottles o Weight stack had a several issues broken pulleys on both sides so unable to do certain exercises Cables were shredding due to defective pulleys Pulley system missing a bolt to hold cable pull in place Missing rubber grip on one handle Maintenance and front desk notified Monday night o Peloton bike On Wed I told the manager the bike was not activated. She powered it on and said all you need to do is put in your email and walked away. WRONG - the bike needs to be activated by the hotel. Once activated anyone can use it with their free or paid Peloton account. o Recumbent bike TV not working on bike Resistance setting did not work. I adjusted from 1 - 25 with no difference in resistance Did not notify the staff since nothing would be done anyway o No remote control for TV Asked manager and another front desk staff person for one They said no problem and walked away. A remote was not delivered while I worked out nor did it arrive over the next 2 days * Bar restaurant credit card machine down Monday and Tuesday. o Had to use cash or room charge (which I don't prefer due to splitting expenses) o Unknown if fixed since I didn't try after that o Tuesday bartender was shocked that I said it was also out on Monday. He was disappointed that this was not resolved nor communicated to him * Room o Stiff mattress o Fitted sheet didn't fit mattress. It kept coming off and rolling up into the bed. o Heat not working first day and had to call maintenance. o Sink drain plug did not close. I shaved using running water into a cup o Slow drain in the tub so waded through water during shower On a side note, I had to call the hotel to get my receipt. I also was not prompted to fill out a survey from the hotel. One would surmise that if surveys are not sent they don't hear about the countless issues they have and that are not addressed. read more

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I stayed here on business and am usually really satisfied with Embassy Suites. Unfortunately this experience was not the best. I travel frequently for business and again I usually stay at ES. The rooms were ok. One night I had smoke come into my room. Not sure what happened, but others who were traveling with me experienced something similar. Breakfast was ok and their staff wasn't really overly friendly. Again not really up to the standards that Embassy Suites usually delivers. Honestly I probably would not stay here in the future. read more

Stayed this past week and was one if the worst experiences I've had traveling for work. As a Nurse Educator I deal with alot of different personalities but the front desk clerk was about as rude as they come. I almost felt intimidated returning to my room every evening by the stare down I received coming thru the door. No hello how are you just a look of disgust as I walked by. My room was extremely cold and was told that there is nothing we can do about it. Then upon my departure I was told there is a PARKING FEE !! Didn't know if such a thing when I reserved my room and was shocked at the attitude I was given when I questioned it! I will never return to this establishment and urge whoever to think twice about staying here. read more

Upon check in the front desk was friendly. Gave us our snacks and water. The room was nice one bedroom with a full bath and a little living room. The room was clean no complaints there. My issue is with management and some employees like Yolanda and Halie from the front desk. Very rude! Halie actually wouldn't allow us to speak to the manager. She also hung up on us a couple times when we complained that it was too noisy at 12:30-1am. Yelling, teenagers were running on different floors and knocking on doors. From the 8th floor we watched the security guard see and hear all this going on and he only told one girl not to run. The elevators weren't cleaned Saturday & Sunday. I asked if someone could clean them on both days because they were absolutely disgusting and no one did. On Monday I asked Yolanda if I could please get a mop and her response was 'who are you?' I'm a guest that's paying over $2,000 for five nights, two rooms. I'd expect a little cleanliness. Especially with COVID and RSV going around. I'm traveling with two three year olds. The happy hour was just okay. They would cycle between pretzels or chips. Along with a small spread of fruit, celery, hummus & ranch. The bar staff was pretty friendly. Please don't forget to tip them good. They deserve it. Breakfast was good. Made to order omelets were tasty. The lady making them was awesome! Please bring money to tip her. She deserves it. The fruit wasn't good on any of the mornings, danish's were old and dry. Coffee was good though. If cleanliness is something that bothers you. Then this is not the place for you. The trash cans weren't emptied on the weekend either. Even if you ask if someone can please empty it. It won't be taken care of. After this five night stay we checked into the Embassy suites at the Columbus airport and it was a completely different experience. I honestly wish we stayed at the airport Embassy suites the whole time. read more

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Embassy Suites is normally an excellent hotel with excellent service. This is one is not. Housekeeping seems to be very lacking. Bed not made, trash not dumped. Towels not replaced. Didn't replace coffee cups so we have none. Didn't replace all snacks. Didn't replace coffee consumed which I guess is ok if you don't replace the coffee cups. Super disappointed. The room looks modern but the service is non existent. No manager on site until the afternoon on a Saturday either to communicate about snotty employees with attitudes? Disappointed is an understatement. They deserve a one star except for the breakfast. read more

We had the best stay while here for soccer tourney. Friday 5/17 the 3 rd shift front deck was so sweet and helpful. Saturday 5/19 the dinner area waitresses were busy and still so patient and amazing. Room was so clean. Breakfast has all you could want. It was very good. read more

Stayed here on a weekend night and while there are no major issues with this hotel, it is somewhat dated. The rooms themselves are very large, but could use a refreshing. I will give them the fact the room I was in was very clean. As for the managers reception, I was disappointed that they only allowed you to get two drinks during the two hour reception. The selection of snacks was very limited as well. I have stayed at Embassy suites all over the United States, and this one by far had the least amount of snacks. Although the managers reception was a two hour window at this one, I have never been limited by the amount of drinks at any Embassy suites. In fact I was recently add an embassy suites in California, where they handed my group several bottles of wine for the reception. I checked out the pool area and found it to be decent. However, the air temperature was very hot in there even on a cold winter day. So if you like a sauna, this is the pool for you. I did find it odd though that you had to go to the main front desk to get a towel for the pool area. The real downside for me was the outside parking area which they charge ten dollars to self park. Unfortunately someone hit my vehicle while it was parked there and left the scene. There are no cameras in this area. read more

Do not come here. Bed bugs ruined my life and I got them from here. The management did nothing.

Stayed here for recent convention. Sept 2021 and rye are still serving a breakfast in a styrofoam box. Very little choice at breakfast and they keep using covid excuse although there aren't any state regulations stopping a normal full breakfast that you get at every other embassy suites in America atm. Refrigerator was locked into freeze mode with a set screw and froze all my drinks overnight. Room was noisy from people in hallways and outside noises. Staff apologies were not sincere. read more

Embassy Suites by Hilton Columbus Dublin - Refrigerator locked into freeze temperature. Ruined everything I put into it. - Hotels Near Me - Dublin, Ohio

Had several friends and family stay here for wedding weekend. It was sold out foe multiple events in the city. Two of our reservations were "cancelled" mysteriously. One had to stay somewhere else. Tried to have a breakfast after in the huge lobby. Can't bring in outside food. Had to pay $20 per person for breakfast. Or we could pay $800 for a private room and breakfast. We purchased several breakfasts for guests that did not stay there. Breakfast says until 10:30- the guests were in line before 10:30 but door closed and staff glared at anyone wanting to get breakfast and they did not get anything. They charge $10 per day parking- it is Columbus Ohio for Pete's sake! One guest asked for early check in on line and had confirmation. The desk told them "not available" then said they were just testing the guest before requiring them to pay for an upgraded room to get the early check in. Watch your wallet- they find ways to charge you more. read more

An excellent choice if you are in the Columbus outskirts looking for a comfortable place to stay. I love how you get a mini suite when you stay at Embassy Suites and this one felt a bit newer, cleaner and more modern than others I've been in. A few notable items from my stay (2 nights): huge - and I mean huge - flat screen in the living area second flat screen in the bedroom nice furniture - comfortable and room to move around (I could do my yoga in the morning easily in the living area) decent pool terrific food: huge spread for breakfast; and nice complimentary Happy Hour with snacks (love that onion dip!) very friendly and helpful staff I really can't think of any complaints that would cause me to not recommend this hotel! read more

My husband and I had our wedding reception in October at the Embassy Suites in Dublin. Given that it is a gorgeous venue and the staff was nothing but friendly and helpful to us in the entire time we were planning our reception. The food was great and we, along with our guests had a good time as well. The only snag was that they were too anxious to put out the 'cookie table' items WAY before the cake was even cut. Not good. Not when we spent several hundreds of dollars for a cake. As for the beds at this location, I didnt sleep that night given that the pillows seemed to be VERY thin and not comfortable at all. The bathroom was gorgeous and everything else was too. But I was a little upset that I didnt get a good night's rest. We took advantage of the breakfast the next morning, but was a little disappointed in the huge crowd and little place to sit to eat. We didnt get a chance to have an omelet given that the line was too long. Overall it was a great experience and a beautiful venue! read more

Embassy Suites by Hilton Columbus Dublin - Embassy Suites Dublin - Hotels Near Me - Dublin, Ohio

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Excellent hotel! Immediately greeted when we walked in, and the great service continued. They offered free bottles of water for being a member of their rewards program, invited us to a free social gathering with free beverages, and explained how the breakfast (with a make your own omelette station) is also free in the morning. This was my first time to Dublin, OH but I must say this hotel enhanced the visit. With value and service like this, it's no wonder the hotel is successful. This is a member of the Hilton group. The hotel lobby, room and amenities were all great. You can tell everything was very clean and maintained well. Whether for business or personal, I definitely recommend this hotel on a future visit! read more

Embassy Suites by Hilton Columbus Dublin - Exposed Hotel Lobby - Hotels Near Me - Dublin, Ohio

Very rude apprentice trying to cancel because I didn't know they did not allow pets all though Siri said they did. Kept talking over me and interrupting and not letting get to what I was saying... I was a regular but I am no longer staying here anymore read more

Embassy Suites by Hilton Columbus Dublin - Hotels Near Me - Dublin, Ohio

I have been coming here for an annual conference for over a decade. It is no longer a "nice stay." My room was filthy and was not cleaned during my stay. The breakfast was terrible. One of my employees rooms was already being cleaned prior to checking out. I booked several king bed rooms, but we were given rooms with double beds and told too bad that they had given away all the kings. Also, EXTREMELY rude and unprofessional when trying to cancel a few rooms a month prior to our stay. Avoid Dublin Embassy unless you absolutely have to stay there. read more

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No Never Stay at This Embassy Suites, they are not a reliably managed hotel and you would be better off staying at hotel one or two stars lower that is well managed and able to deliver constant quality. On two recent nights at this Embassy Suites I was given a room over a huge noisy exhaust fan and was promised to be moved the next day. Despite being packed up as requested they never bothered to move us and didn't have another room available when we returned at 11pm = what a nightmare dealing with them has become. (Turns out on the second night that they "forgot" to put clean sheets on our bed when they made it up and so they decided to keep us in the noisy room and never had any intention on moving us after their mistake). read more

Once a year the Irish organizations in Columbus gather to celebrate their Honorees as we ramp up to all the St. Patrick's Day events. There are around 200 people who attend. We hold it at a hotel, have dinner, dancing and a short program. We have been at the Embassy Suites since before the pandemic. While the food has never been outstanding, most years it was at least okay. Outside of the appetizers which was cold unseasoned chicken kabobs, overly spiced meatballs and cheese which is really hard to mess up the only thing I can say was a the correct temperature and really edible was the rolls. And, they were cold. The roast beef could not be cut, neither could the green beans, not even with a knife. The salmon had a butter sauce on it but no other seasoning. All of the hot food was cold, not just warm but really cold. Even the salad was not impressive. Dessert was carrot cake and some people complained that it was still frozen. The room we were in was so cold the butter sauce on my salmon congealed. Overall, I couldn't find anyone who enjoyed the food and plates were being picked up by the servers still full of food. I understand it's difficult to serve that many people and keep everyone happy but especially at the price we should have had a much better experience. The program was great, as was the music and dancing but I bet a lot of people went home hungry. read more

This property has suspended operations as of April 1, 2020, during the COVID-19 pandemic. This stay was much nicer than my last. It has been renovated since I stayed last-the rooms have HUGE TVs in the living area and comfy beds. Not many people staying here, so it was eerily quiet. Hand sanitizer by the elevator. Restaurants are closed for eating in in Ohio, so I did have to mention to the staff that the trash receptacles near the elevators were overflowing. It was a surprise to the staff, which I found weird. Where did they think people were eating, and why would they want stinky discarded food in their room since they didn't offer maid service during your stay? I realized at that point they were not monitoring floors or sanitizing the elevator buttons regularly. I don't know how many guests were staying this week, but hotel management called yesterday to politely tell me to GTFO since they were ceasing operations today. All employees were friendly and I understand these are difficult times. read more

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Although I found the property to be beautiful and our room to be comfortable, I wasn't very happy with the service. Our coffee maker was missing a piece so we requested someone to come by, pick it up and fix it. We asked the front desk clerk twice and no one came by at all. I was also disappointed to find out that it cost $10 per day for parking. This is a great overnight stay, for business, but that's about it. read more