We had a wonderful stay here for a regional Fast Start meeting. The checkin experience was quick,…read morefriendly and efficient. The rooms were clean, spacious and stylish. Love that there isn't carpet. Carpet always grosses me out at hotels. The service to our meeting room was good. The best part about this location is its location in the lively Bridge Park area where there are so many great restaurants to choose from. All of them are within walking distance. Tip: Be sure to eat at Kitchen Social. Great service and excellent meal. Everyone in our group absolutely loved this place.

Loved sitting at the low- key relaxing lobby bar. Emily, the bartender, was personable and…read moreknowledgeable. The drinks and food were great.

It's a beautiful hotel! We loved the open atrium and had dinner at the restaurant there. The Nachos…read morewere great! The staff was all very friendly and knowledgeable. Our room was very spacious with nice amenities. I just love the layout of this hotel and room. We looked around at things we didn't use but we were only there one night. Nice gym, a beautiful pool and hot tub with the handicap accessible chairs. There were several families having a really good time. There's three glass elevators that overlook the atrium as u travel up and down. In the morning their breakfast is fantastic!!! Just about anything u could possibly want! Eggs, bacon, potatoes, sausage, pancakes and a make your own waffles. Juices, Coffee, toast, bagels, cereals and the best was they will make an omelet for u. U pick your favorite ingredients! All of it very good! We really enjoyed our stay with just one little glitch. Our room was stuffy but no adjusting the thermostat would get it below 74. It was hard to sleep with a room that warm. By the time we realized it, it was late or we would have asked to be moved. We informed the desk as we checked out so it can be fixed before the next person stays. (Room 720)

If I could leave 0 I would. What hotel in 2026 has smoking rooms and then holds them to give to…read morecustomers who do not smoke just because they check in late? Disgusting and did nothing to make it right. I canceled my reservation and went across the street to towneplace suites Dublin where they welcomed me with kindness, open arms and a really nice, non smoke filled room.

The breakfast was decent for a continental breakfast. I was fortunate to have meal vouchers so I…read morewas able to order off a menu and got the breakfast burrito. The rooms are fine. Like most hotel chains the walls are rather thin so you definitely hear people in the hallway and in my particular situation a bunch of tween boys for a lacrosse tournament who wouldn't shut up and overtook the nice outdoor patio which my window overlooked. There's a lot of space and I liked having a mini fridge and microwave in my room.

Stay at this hotel as a last resort only. We stayed Thursday to Sunday. Front desk staff were not…read morehelpful and used every ounce of their energy to ignore anyone near the desk. When a small bar of soap was requested they were unable to provide it. The coffee pots in the lobby were dirty. We checked out at 4 am due to an early flight. Lobby trash cans had not been emptied from the night before plus there were dirty dishes left out. Since they only serve breakfast, assuming dishes were left out all day. The hotel is not handicap friendly, as one in our party got stuck getting out of the elevator. We are regular Hilton customers but will rethink all Hilton Garden Inns. We had to walk to the Embassy Suites, which was close by just to get a night cap. Although there was a small bar, no one ever worked it. After getting home, we found out the hotel rejected all cards but ours and charged us for all the rooms. All of the credit cards were good. One card finally went through. Wow, just wow.

We really enjoyed our stay here. I am a big fan of staying at hotels with kitchenettes because they…read morejust make traveling with kids a lot easier. But the suites at this Residence Inn don't just have kitchenettes -- they have full kitchens! In the hotel room, there's a refrigerator and freezer, a stove with an oven, a sink, dishes and silverware, and lots of storage for your food. The room also has a two-person bar table just off the kitchen, so there's somewhere to sit and eat. Having a kitchen and table in our room made our stay just that much more enjoyable. We stayed in a room with a king bed, but there were four of us so two of us slept on the pull-out couch bed. Both beds were comfortable, and they give you extra linens and blankets for the pull-out, and you can request more if that's not enough. This hotel has an indoor pool that's pretty large, and the water was warm. The gym, which is right by the pool, is kind of small, so you might want to get there early so you can work out by yourself. There is also an outdoor basketball court around the side of the hotel. Just ask the people behind the desk for a basketball if you didn't bring one with you! The only downside to our stay was that housekeeping will not service your room unless you're staying for a week or more. So each day, we had to leave our own trash bags outside of our hotel room for the staff to eventually pick up. We also had to do the same with our wet/dirty towels, and then request clean towels at the front desk each day. It was kind of a drag. Apparently, this is the new standard with hotels since the pandemic, so I kind of expected to do my own room service. It just puts a downer on the trip, and I wish they would reinstate room service again as a standard.

Hotel was okay overall. However, it was appalling to find a daily parking charge. This is not a big…read moredowntown hotel that has limited parking or has to use a parking garage. This is not even in a downtown. They have more than ample parking in their normal large hotel lot that is on property. No other hotel that we have stayed at in the area ever charged us.

Clean hotel right off the interstate. Staff were friendly, check in was quick and our room was…read moreclean. The couch was smaller than expected (more of a loveseat) so the pullout is only a twin. We stayed during the week in March, the hotel was quiet with zero noise outside or in. Breakfast was just okay. Nothing made in house looked great, so just stuck with prepackaged yogurt. Plenty of parking and places to eat around hotel.

09/08/2025, I was traveling here for work and this hotel is at a great location with restaurants…read moreand highways nearby. Very clean , and the room was clean and very spacious. The gentleman that checked me in was very nice and polite , he had my room and me checked in within 3min. I would definitely stay here again when I am in town again next month.

Last year I had my first stay at a TownePlace Suites property. It reminds me a lot of a Residence…read moreInn by Marriott. I was in town for two meetings in the Dublin area and I selected the TownePlace Suites as the hotel opened in 2021. They accommodated me for an early check-in, but I didn't feel like my Bonvoy status was recognized. No upgraded room was offered. This hotel has an awesome workout room, plus an indoor pool and laundry. Not sure why a room with two Queen beds is priced less than a single King, but that's what I selected. Everything was clean and the bed was comfy. I just wished the pillows were firmer. My room had a glass shower, but I don't understand why the glass covers only half the shower. Inevitably you're spraying water out onto the floor. I was also surprised how noisy the room can be when someone is walking on the floor above your room. Like the Residence Inn, they had a complete breakfast buffet and the personal pancake maker. The Dublin property was a great stay.

I had a DISGUSTING and potentially HAZARDOUS HEALTH experience at TownePlace Suites in Dublin. My…read moreson and I booked a stay there from July 12-15. We returned to our room Monday July 14th at approximately 9:30 pm. Like the day prior it appeared no one cleaned the room. I went into the restroom to prepare for bed and noticed an item on the bathroom sink. The item was a used BLOODY TAMPON stuck inside the wrapper of the new tampon. I'm assuming it was left there by the cleaning staff that entered my room but didn't clean it. The hotel front desk was notified and I requested he come to the room. He did so and we went to the front desk to resolve the issue. Not once did he offer a new room and when we asked who was going to clean / sanitize the bathroom, the attendant stated it was NOT HIS JOB!!! He also said, the cleaning staff would not be in until the following morning. I requested he give me the GM's number so I could call him. The attendant refused to provide the number so I requested he call the GM to resolve the issue in which he promptly refused. My son got justifiably upset and the attendant threatened to CALL THE POLICE and THROW US OUT of the hotel. I called Marriott and filed a complaint. Marriott asked for the attendant's name which he failed to provide and was not wearing a name tag. Finally, I demanded a new room which they provided but at the expense of a good night's sleep. Tuesday morning, Paul the GM said, he would contact me by Wednesday evening, this would give them time to investigate the incident and stated we'll make it right. It's been a week and I have not been contacted by Paul or Marriott. Paul appears to have been trained by Salma the former GM. Read the other reviews (Francis B. Mar 2, 2022) that talk about cleanliness and how they were treated by hotel staff, they push back. Nothing has changed at this property. To add insult to injury they comped a friend staying there that I called to witness the item in my room and the behavior of the front desk attendant. I would have rated the hotel even lower if it was an option. Extremely disappointed in Marriott.

From the outside of the building, it doesn't look very friendly and inviting. When you walk into…read morethe check in and lounge area, it is very clean and modern looking. The inside of the room felt dated. The bathroom felt crowded. It was nice that the room had a microwave and refrigerator. The furnishings in the room felt dated and the chair you could tell was worn. There was only a small window to look out of. TV was a modern, flat screen. The first night at dinner, the food was not good at all except for the salad and soup. Last night, the food was much better and very filling and tasty. In the afternoon there was popcorn but you weren't able to access the soda machine as it was locked. Not sure if I would stay here again as opposed to another hotel due to the dated fixtures in the room.

After reading a number of reviews for other hotels, we landed on this one. We arrived on a Saturday…read moreand were only staying for a night to attend a celebration of life on Sunday. Good customer service at check-in; the room was clean; they have a small gym room available; and they have a free continental breakfast. Loved the surrounding area, which had a number of restaurants and shopping nearby.

No toaster so no bread. No white bread, no bagels, nor any English muffins. So disappointed. Might…read moreas well go out for breakfast.

The first room we were sent to the toilet bowl didn't fill after flushing. They sent us to another…read moreroom and the tv didn't work. The night clerk was away from her desk. Seemed to take forever to show up, when she did you could clearly smell pot.

Home2Suites decided to cancel a block of 3 rooms for a soccer tournament paid in advance in pursuit…read moreof getting more money to people claiming rooms. Not a reliable or recommended hotel. The cancellation at will speaks volumes of the management staff. Highly discourage spending money here.

Hello, I am writing…read morethis review to inform all potential customers and this commercial establishment itself that Home2 Suites by Hilton, Dublin OH violates numerous legally mandated laws concerning safety and sanitation due to the presence of toxic mold inside hotel rooms. ORC § 3731.13 states "All bedding used in any hotel must be thoroughly aired, disinfected, and kept clean. No bedding which is infested with vermin or bedbugs shall be used on any bed in any hotel. All floors, carpets and equipment in hotels, and all walls and ceilings shall be kept in sanitary condition". ORC § 3781.06 states "Any building that may be used as a palace of resort [...] dwelling [...] shall be so constructed, erected, equipped, and maintained that they shall be safe and sanitary for their intended use and occupancy." ORC § 3781.06(8) further elaborates that "'Sanitary,' with respect to a building, means it is free from danger or hazard to the health of persons occupying or frequenting it or to that of the public, if such danger arises from the method or materials of its construction or from any equipment installed therein, for the purpose of lighting, heating, ventilating, or plumbing". I stayed for two sleepless nights in this hotel before booking an early return flight due to the severely debilitating health effects of toxic mold poisoning. In the two nights I have stayed in this hotel, I have experienced the following symptoms of mold toxicity/poisoning as listed by Cleveland Clinic under "What are the symptoms of black mold exposure?" - Sneezing - Coughing - Nasal congestion - Postnasal drip - Red eyes - Wheezing - Shortness of breath (dyspnea) - Dry cough and chest tightness Government publication "Mold and Your Health" by the National Institute of Environmental Health Sciences states "The World Health Organization, National Academy of Medicine, and National Toxicology Program (NTP) all confirm that occupants of damp, moldy buildings have an increased chance of respiratory problems, such as shortness of breath and worsening asthma [...] Extended exposure to mold has been linked to short-term memory loss, lightheadedness, dizziness, blurred vision, tinnitus, and loss of other cognitive functions [...] Long term exposure to inhaled mycotoxins may promote inflammation and immune system changes." By subjecting lawful customers including but not limited to myself and my travel companion, Home2 Suites by Hilton, Dublin OH violates the Ohio Consumer Sales Practices Act (CSPA) under ORC § 1345.02(A) "No supplier shall commit an unfair or deceptive act or practice in connection with a consumer transaction. Such an unfair or deceptive act or practice by a supplier violates this section whether it occurs before, during, or after the transaction." Numerous comments in the Yelp and Google Maps review sections complain of hazardous sanitary and hygiene standards during their stay, to which the establishment is quick to issue apologies without actually implementing corrective measures. Home2 Suites by Hilton, Dublin OH repeatedly confirms awareness of having violated legally binding sanitation codes and engages in negligence at the unfair expense of the consumer's health.

Overall was very pleased with my stay…read more The entire hotel, including the room, were very clean. Desk stay was very friendly and accommodating. The grounds and area were quiet and felt safe. Generally, good value. I'd stay here again for sure.

Great business hotel in the area of Columbus OH. I am here for a three day conference, the rooms…read moreare comfortable, clean and quiet, breakfast on par with similar hotel brands, and the staff friendly.