Marriott property in a nice walkable area with lots of restaurants. Great location…read more The hotel scent in the main lobby is masculine and borderline too strong. The hotel is nice and had a pleasant stay. Staff was friendly. Had some highway/street noise but there is a small white noise machine on the nightstand. I liked the reading lamps next to the beds and WiFi was easy to access. Room came with two complimentary bottles of water (3/4 size) inside of the mini fridge. Vaso Rooftop Bar at the top of this hotel has a beautiful outside area with a view of the river and sunset. Great place for drinks and small plates.

We had a wonderful stay here for a regional Fast Start meeting. The checkin experience was quick,…read morefriendly and efficient. The rooms were clean, spacious and stylish. Love that there isn't carpet. Carpet always grosses me out at hotels. The service to our meeting room was good. The best part about this location is its location in the lively Bridge Park area where there are so many great restaurants to choose from. All of them are within walking distance. Tip: Be sure to eat at Kitchen Social. Great service and excellent meal. Everyone in our group absolutely loved this place.

I was in the Columbus/Dublin area a few days for work and stayed at the SpringHill Suites Columbus…read moreDublin property. Loved the area and the room! The property is gorgeous. The staff was great. The one thing that lacked... Parking. When staying here you are allowed to use any of the surrounding ramps...as long as there is no Reserved sign in the space. I arrived late on a Friday and left early the following Monday. The only time I didn't have trouble finding parking was Sunday afternoon. In talking to the people at the front desk they even commented that some of their co-workers had been 15-20 min late for their shifts due to parking. I'm not sure if there was some kind of a competion going on or what... Lots of little girls around...dance maybe? Parking was just a nightmare... I have no doubt you will enjoy your stay here...for the most part! But cross your fingers and hope for the best when it comes to parking...

Was charged 60% more for the room than original booking price. I called the hotel to inquire and…read morethey told me that is normal and I need to wait 3-5 business days for refund. What? When did this become a normal policy? 1st time ever leaving something behind in hotel room. My mistake was their profit. Male sure you do a through sweep of your room before you check out. I guess there are no honest people in this world anymore.

It's a beautiful hotel! We loved the open atrium and had dinner at the restaurant there. The Nachos…read morewere great! The staff was all very friendly and knowledgeable. Our room was very spacious with nice amenities. I just love the layout of this hotel and room. We looked around at things we didn't use but we were only there one night. Nice gym, a beautiful pool and hot tub with the handicap accessible chairs. There were several families having a really good time. There's three glass elevators that overlook the atrium as u travel up and down. In the morning their breakfast is fantastic!!! Just about anything u could possibly want! Eggs, bacon, potatoes, sausage, pancakes and a make your own waffles. Juices, Coffee, toast, bagels, cereals and the best was they will make an omelet for u. U pick your favorite ingredients! All of it very good! We really enjoyed our stay with just one little glitch. Our room was stuffy but no adjusting the thermostat would get it below 74. It was hard to sleep with a room that warm. By the time we realized it, it was late or we would have asked to be moved. We informed the desk as we checked out so it can be fixed before the next person stays. (Room 720)

EMBASSY SUITES COLUMBUS DUBLIN: come for the breakfast. Then leave…read more Things started well enough: decent-ish room, pleasant staff, and a quick move closer to the stairs for my nervous dog. I reported loud water-leakage sounds above the wet bar to acting GM SCOTTIE WILSON. Staff later said nothing was documented. Management's repeated defensiveness about water issues was hardly reassuring about what they are trying to hide. Anyone with a functioning olfactory system is not fooled. The replacement room was repulsive. Photos show before and after "deep cleaning." Can't tell the difference? Neither can I. SCOTTIE WILSON explained that guests usually stay 3-4 nights, so maintenance of rooms isn't a priority. My mistake was staying long enough to notice. SCOTTIE WILSON recommended an extended-stay Hilton for a clean room and offered another room at Embassy, punctuating with his whole chest that cleanliness is not a guarantee. Quite the endorsement. I have acute dyspraxia and requested removal of furniture that posed an injury risk. A small table disappeared promptly; a lamp and chair required international negotiations. Staff called ADA accommodations a "personal favor" and said I should have booked an accessible room. Apparently neurological disabilities need a wheelchair and light-up doorbell to qualify. A hotel advertising 17 meeting rooms and capacity for 1,100 guests supposedly couldn't store two small items--even when I offered to move them myself. Removal took 24 hours, three broken promises by 3 different staff, including SCOTTIE WILSON, and a threat to contact government agencies. My intermittent 6.5-channel TV service also vanished during the dispute and returned days later when SCOTTIE WILSON had to eat crow for violating both ADA and breeching our corporate housing contract. Coincidences abound. Our corporate-housing contract is in my adult daughter's name. She works in NYC and visited for her birthday. Saturday, staff verified her ID and issued a key. Tuesday, the employee who called ADA accommodations a gift refused a replacement without opening our account: "I'm not giving you a key. Are you going to call [your mother] or am I?" I was called down from my room. SCOTTIE WILSON arrived, repeated the denial, and turned a simple KEY request into an argument, seemingly trying to get me to say I wanted to leave. I declined the infantile bait and laughingly said he could "die mad about it." Pearls: CLUTCHED. He treated the humorous remark as a physical threat and told us to leave. Staff mocked us, clapping and cheering in front of guests. Birthday visiting time became packing, loading the car, and calling corporate housing. Despite his smug superiority complex, SCOTTIE WILSON had no authority to make us leave, nor to deny access. Shortly afterward, SCOTTIE WILSON acknowledged to my daughter that the contract supported my daughter's access and backtracked on making us leave. Apparently at Hilton Hotels, paperwork gets checked AFTER telling displaced guests, including a child, to get out because they don't recognize the face of a registered guest. His remedy? Disingenuous apologies and "free" dinner. Because a burger fixes public humiliation and a half-loaded car when you have nowhere else arranged. Again: we asked for a KEY that we were legally entitled to and presented identification necessary to prove as much. We received verbally abusive behavior from 3 professionally inept and weak individuals instead. Days later, an unexplained $125 charge appeared on my card, absent from the "complete" folio. We'd spent $4 of our incidental deposit. Staff couldn't explain it; SCOTTIE WILSON was supposedly the only supervisor, unavailable for hours. His promised follow-up never came. Hilton Corporate? Also MIA. The outward-facing Flock/TactiCam parking-lot surveillance seems considerably more attentive. You can find those in Hilton lots all across the city, facing outward from the properties rather than into their lots. Just an FYI, since they aren't willingly offering up that little tidbit to potential guests. Credit where due: food-service staff are friendly, the buffet reliable, restaurant food excellent and fast, and the lone bartender handled a packed room admirably. He isn't responsible for booth upholstery that gooses guests or splintered table edges that snag clothes. Housekeeping is pleasant but can't scrub away years of maintenance neglect. Both overnight front desk ladies are fantastic, too. TL;DR: Rodeway Inn masquerading as an Embassy Suites.

The breakfast was decent for a continental breakfast. I was fortunate to have meal vouchers so I…read morewas able to order off a menu and got the breakfast burrito. The rooms are fine. Like most hotel chains the walls are rather thin so you definitely hear people in the hallway and in my particular situation a bunch of tween boys for a lacrosse tournament who wouldn't shut up and overtook the nice outdoor patio which my window overlooked. There's a lot of space and I liked having a mini fridge and microwave in my room.

Eh. There are several options in the area that are in far better condition for a similar price. The…read morerooms are very dated and run down. When I entered the room it was hot and stuffy - the thermostat read 80 degrees F. I set it to 68 and left for dinner. When I returned 3 hours later, my room was cooled to 73. The other item I think is worth mentioning is that the toilet has less pressure than the ones in my own home, which may pose an issue for some. All in all, I cannot recommend this hotel. The staff at the front desk were friendly and the grounds were well kept. I did not have time to stop for their complimentary breakfast so no feedback to share on that. I visit Columbus frequently for business and will be staying elsewhere.

We really enjoyed our stay here. I am a big fan of staying at hotels with kitchenettes because they…read morejust make traveling with kids a lot easier. But the suites at this Residence Inn don't just have kitchenettes -- they have full kitchens! In the hotel room, there's a refrigerator and freezer, a stove with an oven, a sink, dishes and silverware, and lots of storage for your food. The room also has a two-person bar table just off the kitchen, so there's somewhere to sit and eat. Having a kitchen and table in our room made our stay just that much more enjoyable. We stayed in a room with a king bed, but there were four of us so two of us slept on the pull-out couch bed. Both beds were comfortable, and they give you extra linens and blankets for the pull-out, and you can request more if that's not enough. This hotel has an indoor pool that's pretty large, and the water was warm. The gym, which is right by the pool, is kind of small, so you might want to get there early so you can work out by yourself. There is also an outdoor basketball court around the side of the hotel. Just ask the people behind the desk for a basketball if you didn't bring one with you! The only downside to our stay was that housekeeping will not service your room unless you're staying for a week or more. So each day, we had to leave our own trash bags outside of our hotel room for the staff to eventually pick up. We also had to do the same with our wet/dirty towels, and then request clean towels at the front desk each day. It was kind of a drag. Apparently, this is the new standard with hotels since the pandemic, so I kind of expected to do my own room service. It just puts a downer on the trip, and I wish they would reinstate room service again as a standard.

Hotel was okay overall. However, it was appalling to find a daily parking charge. This is not a big…read moredowntown hotel that has limited parking or has to use a parking garage. This is not even in a downtown. They have more than ample parking in their normal large hotel lot that is on property. No other hotel that we have stayed at in the area ever charged us.

Clean hotel right off the interstate. Staff were friendly, check in was quick and our room was…read moreclean. The couch was smaller than expected (more of a loveseat) so the pullout is only a twin. We stayed during the week in March, the hotel was quiet with zero noise outside or in. Breakfast was just okay. Nothing made in house looked great, so just stuck with prepackaged yogurt. Plenty of parking and places to eat around hotel.

09/08/2025, I was traveling here for work and this hotel is at a great location with restaurants…read moreand highways nearby. Very clean , and the room was clean and very spacious. The gentleman that checked me in was very nice and polite , he had my room and me checked in within 3min. I would definitely stay here again when I am in town again next month.

Last year I had my first stay at a TownePlace Suites property. It reminds me a lot of a Residence…read moreInn by Marriott. I was in town for two meetings in the Dublin area and I selected the TownePlace Suites as the hotel opened in 2021. They accommodated me for an early check-in, but I didn't feel like my Bonvoy status was recognized. No upgraded room was offered. This hotel has an awesome workout room, plus an indoor pool and laundry. Not sure why a room with two Queen beds is priced less than a single King, but that's what I selected. Everything was clean and the bed was comfy. I just wished the pillows were firmer. My room had a glass shower, but I don't understand why the glass covers only half the shower. Inevitably you're spraying water out onto the floor. I was also surprised how noisy the room can be when someone is walking on the floor above your room. Like the Residence Inn, they had a complete breakfast buffet and the personal pancake maker. The Dublin property was a great stay.

I had a DISGUSTING and potentially HAZARDOUS HEALTH experience at TownePlace Suites in Dublin. My…read moreson and I booked a stay there from July 12-15. We returned to our room Monday July 14th at approximately 9:30 pm. Like the day prior it appeared no one cleaned the room. I went into the restroom to prepare for bed and noticed an item on the bathroom sink. The item was a used BLOODY TAMPON stuck inside the wrapper of the new tampon. I'm assuming it was left there by the cleaning staff that entered my room but didn't clean it. The hotel front desk was notified and I requested he come to the room. He did so and we went to the front desk to resolve the issue. Not once did he offer a new room and when we asked who was going to clean / sanitize the bathroom, the attendant stated it was NOT HIS JOB!!! He also said, the cleaning staff would not be in until the following morning. I requested he give me the GM's number so I could call him. The attendant refused to provide the number so I requested he call the GM to resolve the issue in which he promptly refused. My son got justifiably upset and the attendant threatened to CALL THE POLICE and THROW US OUT of the hotel. I called Marriott and filed a complaint. Marriott asked for the attendant's name which he failed to provide and was not wearing a name tag. Finally, I demanded a new room which they provided but at the expense of a good night's sleep. Tuesday morning, Paul the GM said, he would contact me by Wednesday evening, this would give them time to investigate the incident and stated we'll make it right. It's been a week and I have not been contacted by Paul or Marriott. Paul appears to have been trained by Salma the former GM. Read the other reviews (Francis B. Mar 2, 2022) that talk about cleanliness and how they were treated by hotel staff, they push back. Nothing has changed at this property. To add insult to injury they comped a friend staying there that I called to witness the item in my room and the behavior of the front desk attendant. I would have rated the hotel even lower if it was an option. Extremely disappointed in Marriott.

Desk staff were pleasant and always eager to serve/help. Great food! Clean, spacious room. Quiet…read more Definitely would book again.

From the outside of the building, it doesn't look very friendly and inviting. When you walk into…read morethe check in and lounge area, it is very clean and modern looking. The inside of the room felt dated. The bathroom felt crowded. It was nice that the room had a microwave and refrigerator. The furnishings in the room felt dated and the chair you could tell was worn. There was only a small window to look out of. TV was a modern, flat screen. The first night at dinner, the food was not good at all except for the salad and soup. Last night, the food was much better and very filling and tasty. In the afternoon there was popcorn but you weren't able to access the soda machine as it was locked. Not sure if I would stay here again as opposed to another hotel due to the dated fixtures in the room.

The property was like any other Hampton inn. However, the girl at the front desk named Tina was…read moreover and above spectacular! Every time we saw her, she was smiling and very friendly. She was also wonderful to my little daughter. Tina is a keeper. She made our experience that much better. Thank you Tina! You are the best!

DO NOT STAY HERE. Leaving one star because zero stars is not an option. Traveling with family we…read morewere in two separate, but adjoining rooms. The hotel was not only dirty (see additional details below) but they fraudulently charged us multiple times for the same rooms, resulting in us paying twice for the same visit on two separate cards. They refused to acknowledge duplicate charges and it took us having to work with our credit card companies and their internal investigation teams to get the charges reversed. Not only do they try to steal money and commit fraud, the hotel was dirty. -My kids feet were BLACK after being barefoot in the room -There was hair and used bandaids in the floor -Despite being there for 3 days our rooms were never cleaned -We were informed they had no more towels -The shower in one room never drained and they never came to fix it despite multiple asks -There was trash in the hallway our entire stay -There were men's clothes in my room when I checked in -The breakfast items served that had expiration dates visible, were well beyond their expiration. In summary, they are dirty in practice and in housekeeping and upkeep. AVOID AT ALL COST.

Very clean good service and spacious lobby as well as parking lot to walk in in the morning if…read morethat's what you like to do in a nice part of time. Beds are good rooms are quiet you do pay extra for breakfast and it's 20 or $30 more than I usually pay for a Hilton around Columbus but understandable I would come here again

We were upgraded to a room with court yard view. The view is irrelevant to us since we were mostly…read moreout and about. The room is very spacious however the bathroom is small and lack hooks for hanging clothes. When you open the bathroom door, it is just three inches from touching the toilet. The room is equipped with a refrigerator without a freezer component, an L-shaped desk, a moveable small desk, and Crabtree toiletry. All of these are of practical use. Gold members can receive $15 food voucher, up to two adults. We had two adults in our reservation and they mistakenly applied one voucher for one of our breakfast. I followed up and they were quick to address the mistake. Our young daughters used the pool for all three nights during our stay. It was not always equipped with towels but the staff were efficient in addressing it when we notified them of the empty towel shelves.