Reduced staffing means office is not open to walk in. Only doing business by appointments…read more They need to get back to pre-pandemic operations like most other businesses

We wanted to purchase JR rail passes so we contacted IACE and submitted the required information…read moreonline. My wife also spoke to their NY office and they helped coordinate an appointment for the following day. IACE travel is inside the Bizhaus building. We paid in advance so the IACE representative had our tickets all printed up and ready to go. We were in and out within about 5 minutes. We recommend IACE if you are interested in travelling to Japan.

"Tonight the western stars are shining bright again" (Bruce…read moreSpringsteen) We just returned from Trafalgar's ten-day "Western Frontiers" tour. We flew into Las Vegas and met our tour director and tour group for a Welcome Dinner, boarded a bus in the morning and took off for Zion National Park, Bryce Canyon and Salt Lake City. Next, we headed north into Idaho and Jackson, Grand Teton National Park, Yellowstone National Park, Montana's Big Sky Country, South Dakota's Black Hills and Crazy Horse Memorial, and wrapped things up with Mount Rushmore and the South Dakota Badlands before the tour ended in Denver. Our hotels were the Horseshoe Las Vegas, Best Western Bryce Canyon, Sheraton Salt Lake City, Mountain Modern Motel (Jackson), Kelly Inn West Yellowstone, Doubletree Billings, and the Rushmore Hotel. The tour included 9 Breakfasts, 1 Lunch, and 4 Dinners, and we signed up for a few of the tour's optional activities and meals with entertainment. Our tour kicked off with the group assembling at the Horseshoe Hotel and Casino in Las Vegas for a welcome party, a night on the town, breakfast, and a morning bus to Salt Lake City for Day #2. Day 2 included Zion and Bryce National Parks and an optional dinner with a country and western show. It was a lot of fun. On Day 3 we returned to Bryce for an early morning hike around the Sunrise to Sundown Trail, more or less parallelling the deep canyons and exposing us to some of the most beautiful scenery I've ever witnessed. Later that day, we drove North to Salt Lake City for a tour of the Mormon Tabernacle complex. Day 4 brought us to beautiful Jackson, Wyoming for a half day of dining, shopping, and sightseeing. On Day 5 we awoke to snow and visited Grand Teton and Yellowstone National Parks. On Day 6 we spent a second day at Yellowstone and were awed by its amazing scenery. On Day 7 we headed to Billings, Montana and the Buffalo Bill Center of the West Museum. We had a Western dinner Be My Guest experience with a local chef. The rest of the tour was loaded with great attractions - the Crazy Horse Memorial, shopping in Wall, SD, Mount Rushmore, the Black Hills, and Badlands National Park. HB was our driver, and our vehicle was a brand new 2025 Prevost H3-45. It was red in color and nicknamed Scarlett! Our tour director was John Rammelkamp and he did an admirable job managing our group of 44. It was an international group, with tourists from the Philippines, New Zealand, Australia, and the Netherlands joining the many Americans. He taught us a new word- "Tourons" meaning a tourist acting like a moron, for example parking his car in a parking lot bus lane. He set up a WhatsApp for the group and shared each day's itinerary and time schedule with us. He played music and showed videos on the bus to break up some of the longer legs of the tour. He was fantastic. Our tour ended with a group dinner and a MAKE TRAVEL MATTER® Experience with Lakota Tribe Member Stephen Yellowhawk. This was our first tour with Trafalgar and we very impressed with our tour and especially the wonderful planning and entertainment skills of our Tour Director John Rammelkamp.

Recently did the five epic park tours. It was well planned and organized . The tour guide Dave did…read morea great job with his driver Roland . The tour has a fare amount of bus time due to park distances . But Dave and Roland kept us entertained and informed . I feel lucky to have gone on a beautiful trip.

Amazing! Amnet is amazing. What I couldn't figure out in two…read moreyears, took them all of basically 30 minutes and a couple other finer details, but pretty much the outline of my trip was done in one brief call and an email or two! Atsuko was resourceful and helpful! Planning on heading back in the Fall, and I plan to use Amnet again! Hope atsuko is again available to assist !

When I called, the lady she said my name is Kobayashi?! she…read morewas rude and was not helpful at all. Once I stopped talking on the phone, she hang up on me without saying good bye or thank you. If she is not happy, do not work at travel agency. I think that is why this branch closed.

Vicki did it again! She NEVER disappoints. This is our 3rd trip to Europe planned with Vicki…read more Technically this would have been our 4th but because of Covid in 2020, we had to cancel our trip to France. Vicki's expertise in every minute detail of our trip was thought out carefully and perfectly executed. For every trip that we have booked with Vicki, she has always advised us to purchase travel insurance. Thank goodness for her insight as our France trip had to be cancelled in March of 2020 due to Covid, we recovered every cent that was prepaid when we cancelled. This summer, we booked a 3 week trip to Italy for our family of five. I knew that I wanted to visit the Puglia region, Amalfi Coast, and Tuscany. Aside from these three general regions, I left it up to Vicki to help decide what cities within these regions to stay. We also wanted to have a car rental to explore but also travel by train because my husband loves to travel by train. Our 3 week journey went seamlessly well. We visited Matera, Bari, Lecce, Positano, Sorrento, Florence, Lake Como and Milan. Vicki made sure our car rental was large enough to fit our five carry ons suitcases and three teenagers for 11 days. Vicki suggested not having a rental car in Lake Como as it's better to use ferries to travel in the area. Our hotels was always centrally located to allow us to walk to restaurants and sights. When we took the train to our next destination, our hotel was within a7-10min walk from the train station. Transfers from train station to hotel was planned, transport from hotel to airport was set in place. Everything that needed to be planned, Vicki was on top of it. From reminding us to renewal our passports to obtaining an international driver license, no stone was left unturned. The best part of working Vicki is that she knows our family likes and dislikes and was able to help us planned a trip that fits our personalities and needs. We did not get a generic itinerary, our itinerary was carefully curated with Vicki's expertise in the region. Our accommodations were top notch, always centrally located, and close to transportation. Even after arriving in the various cities, Vicki was sending restaurant recommendations for each city we were at. It was reassuring to know that she knew where we were while on our trip and that she was a text/call away if needed. I'm grateful to have an amazing travel agent in Vicki. She has made every trip we've had effortless, enjoyable, and memorable. I can't imagine planning a trip without Vicki's assistance. She's truly a gem.

Sharon arranged my dream trip to Dubai and the Maldives recently and it truly was the "Trip of a…read moreLifetime!" From the very start Sharon made me feel so comfortable and walked me through how to make the right choices and experience the best trip I could ever have. From the choice of hotels and Viator tours and absolute luxury at a reasonable price, Sharon was the best Travel Advisor anyone could ever want. Her enthusiasm and excitement and ability to understand my needs were outstanding. I can't say enough wonderful things about working with her on my dream trip! Now we are arranging my #2 Dream Trip to Italy and I am beyond excited. With her assistance this trip covering the most beautiful spots in Italy will allow me to float on the clouds while learning and seeing so much about this interesting country. I can't wait! I highly recommend working with Sharon to arrange your Dream Trip wherever it might be!

Quick and efficient service. Alen went out of his way to assist me with a rush visa. Would…read morerecommend them to anyone looking for assistance with a passport or visa!

They got back to me the same day. Dropped off my passport and got my China visa a week later. On…read morethe expensive side though.

AAA made what I expected to be a difficult process surprisingly smooth…read more I went in to switch my car registration to California, and Scott helped me through the entire process. He was efficient, knowledgeable, and made everything feel pain-free from start to finish. Suzanne, who was sitting next to him, was also incredibly friendly and helpful, which made the experience even better. Overall, this was a great experience, and I'm very happy to have a AAA location like this nearby. It turned something I was dreading into a quick and easy visit.

Extremely frustrating experience with AAA Insurance. My policy was fully processed, payment was…read moreaccepted, coverage was activated, and additional policies were bundled into my account -- only for me to later receive a cancellation notice after underwriting review. What makes this worse is the lack of communication afterward. I repeatedly had to call myself for updates while dealing with a time-sensitive coverage issue, and neither the assigned agent nor their supervisor followed through within the stated 72-hour callback timeframe I was given. Very disappointing experience overall, especially considering I've been a member for 10 years. Ron Pascual needs to take his job more seriously when it comes to communicating with clients, including his supervising manager who have yet to reach out almost a week later.

I needed assistance and decided to call this business at 18337089019 The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

I needed assistance and decided to call this business at 18337089019 The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

I strongly recommend this place. Mr.Shayan Hesabi, he is one of the best in the orange county. He…read moreis willing to help you for any questions or concerns you may have.

From the owner: With over 10 years of experience and hundreds of cases handled, we are committed to providing…read moreprofessional immigration consulting services at competitive prices. Our clients choose us because of our fast response times, transparent communication, attention to detail, and dedication to customer service. Whether you need assistance with family-based immigration, fiancé visas, adjustment of status, citizenship applications, or other immigration matters, we are here to guide you every step of the way. Based in Irvine, California, we proudly serve clients throughout the United States and around the world in both English and Persian.

If you are looking for a great travel agent for planning ant type of trip/vacation and are looking…read morefor someone to help you get the most out of it, you should seek out Jerri Adair-Williams at the Travel Store in Irvine. She is very knowledgeable and can help advise you from the beginning to the end. Jerri has now assisted us on 3 Disney Cruise vacations by recommending various excursions, places to stay and arranging ground transportation. Thank you, Jerri, for being there for all 10 of us and taking the worry out of traveling, especially during these trying times. You are the BEST!

Sue Shelby arranged for us a fantastic trip to see European Christmas Markets. From her pre and…read morepost trip recommendations to suggesting a Uniworld River cruise, Sue was incredibly helpful. Everything ran smoothly and was spot on. We appreciated Sue so much and can't wait to use her as our travel agent for our next trip.