1. Emeline

    1. Emeline

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    Charleston, SC

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    Emeline

    3.6 (123 reviews)
    Open Open 24 hours

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    Lisa M.

    Stayed at Emeline over the holidays-- unbeatable location right behind Charleston city market with beautifully adorned decor and convenient restaurant in hotel, with Clerk's coffee shop as well. Loved the welcome Cocktail as well. As for the quality and service of the room and our stay-- basics were not met. The room was very small, with a large bathroom- not so much an issue. However, with the dark walls, a light in the hallway and two lights over the bed, it was very dark in the room. Electric-- The only outlets are in the bathroom, under the TV and connected to cube alarm clocks. However, the one side of the bed did not work and the refrigerator did not work. The glass water bottles with refillable water station in hallway was great but the water bottles were left with dew from a non working refrigerator. Assuming this was an outlet problem, called front desk and she said maintenance would be by. We waited around and over two hours, we decided to venture out. You would think front desk would do a courtesy check if issue was resolved if you called or the person came. We returned to room, uncertain if anyone came and I plugged in my charger and it worked... for 5 seconds. at that point, just accepted the loss. Also, the thermostat was also strange and seemingly not easy to work, it was touch screen but not really turning on the Randomly on but not adjusting settings-- seems related to electrical. Shower-- nice shower/ bathroom.. Luke warm water. This wasn't it needs to run for a bit and warm up-- just Luke warm shower which is really the most unacceptable aspect of our stay. Lastly, the nespresso machine in the hallway is amazing! However- it was not working our 2 night stay. The refillable water station an fruit as well as tea - wonderful and gracious touch. The elevators took about 5 mins to get one and I loved the 2nd floor having an open balcony overlooking the entrance but with the restaurant right downstairs, and entrance to hotel, and our room first in hallway.. it was always very loud, echoing from below. Would I do another short stay at Emeline due to the location, yes-- however, there are definitely improvements that are the bare minimum of what you'd look for to justify the price point.

    Secret bar
    Gina T.

    Charming and luxe boutique hotel! Everything was above and beyond, Welcome drinks, fitness classes at f45, beautiful restaurant and cafe. The suite was fitted with luxury linens, water bottles, nespresso machine, and high end shower products. Our suite had a king bed in the bedrooom and king sofa bed on the living room. Very spacious, great location.

    Michelle D.

    Three night stay for a work conference. I wasn't impressed overall. I love hotels and was excited to stay here. It was just okay. I would stay somewhere else next time. Pros: great walkable location, comfortable bed, cool outside area with fireplace for hanging out. Nice robes in rooms. Some snacks on arrival in room. Overall, clean. Cons: I was in the back tower. Rest of my team was in front. Asked to move to front and was told no. I booked multiple rooms and was put in the worst and most inconvenient room. I did hang out in the rooms in the front tower, and I wasn't really that much more impressed with them, but at least they were more convenient. Rooms in back further from front, pretty dark, woken up every morning and at night because doors slam even with gentle close. Snacks and toilet paper not restocked. I had to ask for more TP and towels. Lightweight bedding so asked for an extra blanket. Never got it and didn't want to have to ask again. Fire alarm at 4am evacuated entire hotel to lobby for an hour+ one night. We saw no one from hotel messaging what was happening or taking control of anything. Not great. Can't recommend but also isn't the worst place to stay, but I wouldn't come back with all the other options in the area.

    Amee S.

    Loved this hotel. Extremely comfortable bed with nice crisp sheets. Modern and fun interior. We had a suite which was quite comfortable. Convenient area with ice and beverages on each floor. Service has been great. I would 100% recommend.

    Kell M.

    There's a lot here to love: a welcome cocktail plus complimentary beer and wine in the afternoon, a super cute coffee bar in the lobby and a location not too far from King St. The room itself was huge! The soda and snacks in the room were also complimentary. Loved the design, the records, all very aesthetic. The only thing I didn't like was when I dropped something that rolled under that entry way large dresser and went to grab it, underneath trash from former guests, including pens, receipts and a condom wrapper. This feels like a very easy spot to reach and fairly lazy vacuuming, which given it's carpet is disappointing. I did see them mopping the elevators during our stay, but the trash under the dresser made me a bit weary on deep cleaning done in the suite itself. Otherwise, a super lovely stay. Friendly staff. Great valet. And a great location as well!

    Blood on bathrobe

    Blood on my sheets, no reply from management, shabby, treated poorly. Review of Emeline When arriving, my room was not ready, and I was informed it would be available within an hour. I waited in the cafe, and after 1.5 hours when to ask for an update from a tremendously understaffed front desk and only then told room was available. No call, no message. This was just the beginning. After the first day in the room, I went to straighten the bed and discovered a significant amount of blood on the sheets, yet I was not bleeding and had no cuts or scrapes. The blood was already in/on the sheets! I found someone from housekeeping in the hallway and asked them to come to look at the sheets and change them. I waited for 3 minutes for them to come to room, and then went back and looked in the hallway and they were gone. I called the front desk and was placed on hold for 16 minutes. I called again and was placed again on hold for 12 minutes with no response and no callback. I decided to check out a day early, because the issue was not addressed, and I felt unsafe with a persistent biohazard in my room. The hotel refused to refund the money for the day I left early. Email to hotel management as well as numerous phone calls have gone unanswered. I will never return to this property and advise others to not do so. Additionally, hotel was woefully understaffed:restaurant, housekeeping, front desk...BAD experience for my first time in Charleston. Date of stay: December 2025

    Dirty cup marks on the table in our new room. Obviously things don't get wiped down thoroughly.
    Chantel H.

    At first glance I was in awe of the aesthetic of this cute boutique hotel! The lobby is stunning, the check in with Summer was outstanding (free room upgrade because we were celebrating my birthday!) and welcome beverage. The valet here is wonderful, you text them when you want your car pulled around so when you go down it's waiting for you not you having to wait around! A wonderful system! Now, the functionality of this hotel is a different story. Everything looks immaculately clean at first glance but, after running the water, I stepped into our shower and immediately could smell mold spores and my face started itching and within seconds of stepping into the shower I developed a rash and hives all over my cheeks and neck (which 2 days later I am still dealing with the after effects). We called downstairs and they apologized and were able to accommodate another room "with a better view". That room still had the moldy/spores smell in the shower but my allergic reaction wasn't as bad to it as the initial exposure. Additionally, this new room (room 461)had a dirty living room table (pictured) and the shower didn't drain (would end up to your ankles by the time your shower was over so my husband and I would have to wait to take turns taking showers for the water to drain). Our first rooms (room 438) bedroom tv wasn't working either. They do have cute little stations on each floor with water, coffee, and fruit, but I saw several ants crawling around on the counter there. That seems to be the recurring theme at Emiline, so much good intention without backing it up with thoroughness/cleanliness/attention to detail. When we checked out and they asked how our stay was my husband answered honestly, that I am allergic to mold and had a reaction in their shower, and the second room wasn't much better. To this, they apologized again and comped our 2 nights of valet. The room change and valet comp were both very much appreciated, but considering we spent the morning of our only full day in Charleston dealing with an allergic reaction to mold infestation, it still seemed to kinda miss the mark in terms of customer service considering this is not by any means an inexpensive hotel stay. Additionally, we tried Frannie & The Fox for breakfast and dinner and also tried Clark's coffee shop. All were good but not particularly great. Servers were nice but not overly attentive. I wanted to love it here, and I did love the ambiance and aesthetic but I wouldn't stay here again.

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    Jessica D.

    Highly recommend! We had the best stay. Courtney was wonderful and so accommodating! It was our first time In Charleston and Courtney made sure we were taken care of and comfortable. Great location and the complimentary bikes were a score to ride around and discover all the wonderful areas and food Charleston has to offer. You won't regret it! Loved every detail!

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    Not such a pleasant experience. I did not feel welcomed and the staff was so rude and they clarified.

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    3 years ago

    Nice hotel decor, bar, food and vibe. Book keeping could use a little work. I had to make multiple calls after to get charges sorted out.

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    2 years ago

    Awesome staff. Great atmosphere. Felt welcome. Comfortable rooms. Local to everything.

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    Page 2 of 4

    Ask the Community - Emeline

    Anyone stay in the king room with balcony? What was the view? Pictures?

    So bummed! We stayed here several months ago, now it states 5 night minimum ? When did this start and is it seasonal or permanent?

    I was here for a quick getaway Thursday Friday and Saturday the 21st 22nd and 23rd of October and had no issues or requirements.

    Don’t See Your Question? Ask Away!

    Review Highlights - Emeline

    The record player in the room was great, the bed was comfortable, and this might sound weird, but the shower was great!

    Mentioned in 10 reviews

    Read more highlights

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    The Loutrel

    The Loutrel

    (52 reviews)

    French Quarter

    Listen, you want a nice quaint spot to stay in, stay here!…read moreThats it. Everyone was beyond friendly, checked in on you to make sure we had what we needed. Parking was a little heavy $45 bucks. Garage is not far if you want options. Snacks and breakfast offered. Now I didn't have any snacks that were divine because they are healthy and last time I checked, I really don't need snacks. But they are available. Complimentary cocktail for happy hour, roof top patio, gym. It was very quiet to be packed on a holiday weekend. Glad I came here to stay. Thank you Tianna, Karl and the other gentleman when I checked in. I didn't catch his name.

    You're only as strong as your weakest link…read more I've stayed in many hotels for both work and personal travel. The nice amenities, decent gym and friendly staff are what creates the environment for a pleasant experience. Two of these were met and the friendly staff, was mostly there. . .but one sour apple truly changed the course of our stay. Even my wife, who worked once upon a time in hospitality at Kiawah Resort, was started by the interactions from The Loutrel Hotel staff member. Long story short. The daily complimentary breakfast was served. I accidentally went to place the granola lid on the yogurt, my wife told me that was the wrong lid and I went to correct. From across the room the breakfast attendant yelled, "sir that doesn't go there." Startled, I immediately removed it and placed it accordingly. I laughed it off. Moments later I went to sit my breakfast down where my drink was located. Same attendant, "you're not even sitting at the right table with your wife." Again, my error, but don't call me out twice in one morning. It's a small lobby, so many staff members overheard the interaction. Nothing was done by other management. The next morning, I walked down to look at breakfast. I saw the same attendant and said, good morning. She looked at me but wasn't pleasant in her response. Unlike the rest of her colleagues at the restaurant who are polite and kind, the same customer service I expect and provide to my customers. Breakfast offered salmon with some type of eggs or shellfish. I can't eat shellfish, allergic. So, I went to grab a biscuit at a local coffee shop and a coffee. We came back to the hotel and sat our food down. The same rude attendant came over, nudged my wife in her back and said, "you can't have this here, cross contamination." So, I left. Allowed my wife to eat her yogurt in the area. Funny enough, my wife asked where the utensils were, because every table had them. Same attendant rudely, pointed to another table for her to get them. I should have just sat down and ate my food as I didn't see any signs for "no outside food." Either way, stay somewhere else. It's unfortunate that a hotel like this allows such rudeness from a staff member. I did report this to the manager, and online but was met with more passivity. Comped two nights of valet. Honestly, it wasn't enough. I would never stay here again and it ended the trip on such a sour note.

    The Palmetto Hotel - Breakfast set up

    The Palmetto Hotel

    (49 reviews)

    French Quarter

    Hotel claims to be "PET FRIENDLY ", that was the reason I booked it because I have a cat. When I…read morearrived (traveling by car from NYC to Miami, doing 1 night stop in Charleston) totally exhausted and reasu for spme rest, hotel says: " we don't allow cats, only dogs." (Which they don't mention on booking.com) Total scam. Manager was absolutely obnoxious, passive agressive and careless, had audacity to say: "don't worry , we won't charge you for cancelation" It was 6pm on Saturday, we had to scramble to find a room at a real pet friendly hotel. Took us 1.5hrs and hundreds of dollars because of last minute booking. Luckily there are much better options in Charleston.

    This is the cutest boutique hotel I've ever stayed in. It's absolutely charming. I'm a small town…read moregirl at heart and I needed to get away from the hustle and bustle of the DMV area for a few days and this was the perfect getaway. It's small yet not too small. Upon walking in I kind of gave my husband a look like what is this place. Honestly it was like walking into someone's home with a reception desk and a bar of that makes sense... LOL! I had no idea what to expect of the rooms. Honestly, we booked this place last minute so I briefly reviewed the pictures and reviews but was just ready to get away. BUT when we got to the room, after self parking at the public garage behind the hotel, we opened the door to the cutest little room. It was sized as if it was in New York City but had cute boho chic charm. It's perfectly located in the middle of everything and the walkability was what we enjoyed most. We walked to all of the best restaurants and shops once we parked, we only left the a garage once the entire time there. We loved the daily breakfast and were intentional about making it downstairs for it. The grits were absolutely delicious. Perfectly cooked and once topped with the shredded cheese and fresh cracked pepper, I couldn't get enough! The pastries and biscuits were also very good. The biscuits and pastries tasted like someone's grandma made them. I know this review is long, so I'll stop now even though I could say so much more. We'll definitely return because I failed to try their espresso martini and they boast to have the best. Note: There's a valet option but the self parking seemed easier. If you've ever stayed here, I'd love to hear about your experience.

    The Dewberry - The Living Room

    The Dewberry

    (203 reviews)

    $$$

    Mazyck-Wraggborough

    My wife had major surgery at MUSC and was recovering well but could not get any rest. She was…read moresupposed to be in the hospital for 7-10 days but after 4 days she had made very good progress. She discussed leaving the hospital but staying close by, since we live 2 hours away. Her Dr reviewed her latest labs and told her if she stayed close he would discharge her. Immediately we looked into what hotels in Charleston had the most comfortable beds since she would have to stay in bed most of the day. Several came up but we had not stayed at the Dewberry before and our research said they had very comfortable beds, so we decided to book our 4 day stay. We could not have chosen a better place to visit. Sure this mid century modern hotel sits in a prime location in downtown Charleston, is gorgeous with an elegant atmosphere and beautiful roof top Bar, The Citrus Club, but ALL of their staff are exceptional and made us feel like royalty. I cannot remover all the names but Maria and Suzy at the front desk, Roxana and Maria in Housekeeping, along with the Valet and restaurant staff we so welcoming and accommodating. Oh and the rooms and beds were SO comfortable and luxurious!!! We are already planning a trip when my wife is better to enjoy all the Dewberry has to offer again! I cannot thank the Dewberry and it's amazing staff enough for going out of their way to help my wife be comfortable while healing and doing everything they could for us!! THANK YOU!!!

    Came here with so many buddies everyone was surprised…read more The dewberry hot coco inferno was incredible. This place is known for the hot coco inferno. The hot coco inferno is the best thing here we love it so much we all want to be drinking it all the time we feel so good when we drink it it is hot chocolate and more we want to keep going because it is known for this. The dewberry is known for the hot coco inferno.

    Hyatt House - Historic District - Restaurant

    Hyatt House - Historic District

    (234 reviews)

    $$

    Cannonborough

    As they say FIRST IMPRESSIONS ARE everything. When we walked…read morein we were greeted by a gentleman who's name I forgot!!! He was from Brooklyn NY. I felt so welcomed. What a nice feeling that is. He asked where we flew in from and we chatted briefly, it turned out we are from the same area, small world indeed. He checked us in and made sure to tell us that breakfast is almost done and if we want a bite to please go down the hall. The room was just as expected, perfect space for a short trip. The kitchenette had everything one would need and than some. The bed was comfy, and decor was just enough. But let me tell you about the shower! The water pressure was the best I've had in years! I do not like to waste water but I just wanted to stand there it felt so good. I also like the full size bottles of shampoo, conditioner and body wash. Staff was also kind to give us suggestions and help us plan out our sightseeing so we could take advantage of all the town has to offer. The hotel is located in a perfect part of town not too busy and quiet. It took us 30 min walking to downtown, but there is a free shuttle that makes stops at all the major points and it runs quite often. Hotel also provided us with a free map of the downtown and all the things to do. I highly recommend this location.

    Great stay, perfect location with on-site parking professional and kind staff at front desk and…read moreoutside attendants. Extremely comfortable bed and perfect noise control. Complimentary 24 hr coffee, daily breakfast and water are a bonuses.

    The Charleston Place - Club lounge

    The Charleston Place

    (92 reviews)

    $$$$

    French Quarter

    My friend and I stayed here with our husbands, and we had connecting rooms. From the moment we…read morearrived, we were impressed by how genuinely welcoming and attentive everyone on the staff was. It truly felt like the employees cared about their guests and worked together like one big family. I especially want to thank the maintenance team, Cody and Levi, as well as Carlos from the security team. I had an issue where my door became locked from the inside, and they responded incredibly quickly. While one of them stepped away to grab the tools they needed, the other stayed with me and struck up a real conversation, even sharing recommendations for places to visit around Charleston. It never felt forced or like they were just trying to pass the time it felt like genuine hospitality. I've stayed at many hotels over the years, and it's rare to find a place where the staff goes above and beyond the way they do here. The atmosphere is warm and welcoming, and the food is just as amazing as the service. If you're looking for a hotel in the Charleston area, I can't recommend this place enough. All the major attractions are in walking distance which made our trip even more enjoyable, and we will absolutely be staying here again.

    A 5 star hotel that deserves a 6th star. We were blown away by the hospitality, plush amenities,…read moreideal location, and lush decor of the Charleston Place. Access to shops and restaurants inside the hotel also felt like a miniature Vegas. We booked the club level which gave us access to butlers, and a private cocktail and restaurant lounge. Teresa and Augustine did an excellent job, as did Mitzy. We had others who were also great and I just can't remember the spelling of their names. They had a daily breakfast buffet, lunch buffet, afternoon charcuterie, appetizers, dinner buffet, and a dessert buffet on the 8th floor lounge. They also made cocktails and served wine. It was outstanding and we were so spoiled. Room hospitality was also amazing. They come in the morning to tidy up and replace towels, and at night to do turn down service. They put slippers by your bed and even give you nice cloths to wipe your eyeglasses. They even gave me a bookmark for my book! And they fold anything that you leave on the floor. To top it off, they have a bar cart that starts at around 4:30 each day to offer you a cocktail! We had an excellent Negroni and a daiquiri. I have never experienced such a cool hotel and I hope they continue this level of service. Shower was nice and so was the bedding, mattress, and pillows. A suggestion would be to have hand gel instead of a hand soap bar in the rooms. Nice coffee machine in the room, as well as robes. Beautiful sunset from our balcony was outstanding to see. They have an excellent pool and hot tub that has just been redone. Gym was okay and they had enough equipment for a decent workout. A squat rack and pull up rack would be great additions. We will stay here again!

    Emeline - hotels - Updated September 2026

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