Update: As one could view, I was offered an email address to…read morereach out to which I did... I did not hear back from anybody, however... I reached out to my credit card company who also spoke with Christian brothers and they reverse the charge. Christian Brothers advertises free estimates. So don't make the mistake I made, if you know what the problem is, ask them to give you a quote you don't have to take your car over there for that estimate. I am bummed they didn't come to this conclusion before I left their shop, and that they were willing to charge me almost $200 for giving me an estimate in the first place, but I am very grateful that they decided to do the right thing... I thought you should know.

They are helpful and good to work with. They take great care. I would use them againread more

We took our Porsche Cayenne in for an oil change. We have taken in before with no problem. This…read moretime when my husband left a message came up that said "Oil limit above maximum" my husband called they said to bring it back. The service guy said they thought it was a turbo which 9.5 to 10 quarts our car takes 7 quarts. My husband took it back and the same message came up "oil limit above maximum" my husband called back and was told they would call us back and never did. It cost approximately $160. We took it to Porsche which they determined there was too much oil and removed it all which we paid $250. I would not recommend this place poor customer service.

They are awesome. Everyone is dealt with is extremely professional and able to explain what's…read moregoing on with my car. After they did the diagnostic tests they explained what needed to be done and what should be done. I'm extremely pleased with their work. Also they offer shuttle service picking me up and taking me home. WOW I highly recommend Christian Brothers Automotive

Had multiple quotes on my Ford econoline e350 AC compressor replacement that had gone out. I knew…read moreit was gonna be a pricey one and Buss came in $800.00 less then many more well know spots in the treasure valley. They were great for communication and scheduling. Fast turnaround on the job. What made me most pleased was that I told them to change a part and they were very honest and said save your money it was not needed. Most places would of took the money and ran. To add the most important part, they support veterans. I am very mechanically inclined but for all my needs I can't handle I will be a returning customer. Dominic Pirozzoli

This is the best auto shop I've ever dealt with. Their work is excellent and their prices are…read morealways better than I expect. They give a military discount and are obviously proud of their military relatives. They really impressed me by saying I DIDN'T need an expensive engine repair that they could have easily talked me into. It's something you'd normally get fixed, but this is an older vehicle that doesn't get much use so they told me to save my money since it wasn't a safety issue, it wouldn't cause a cascade of other problems, and I could fix it for the same cost later if the problem got worse. So far, they've saved me $1000.

My experience Brandon Woodhouse at Peterson Toyota was great. He was easy to work with, picked us…read moreup at the airport, and had me in and out of the dealer in under 2hrs. The truck purchased was exactly as described and again Brandon was great to work with in this purchase.

TLDR: if you're buying a car from here double check everything because their service department…read moresucks and remember after you sign the line they aren't going to be so nice to you anymore. Better yet if you're going to buy a Toyota go to Edmark. I'm genuinely so sad to be leaving a bad review for this dealership. Our salesman (who has since retired) was great to work with. My disappointment started when I was told the car would be cleaned before the sale was finished, when we got the keys and started moving cars I noticed the car either hadn't been cleaned or who ever does the cleaning for them absolutely sucks. After a few weeks of having the car we drove it up to McCall area for the first time. Coming down the hill the car began to violently shutter when the breaks were being applied. So much so it scared me and my kids, we immediately schedule for the car to be taken into the service department. We were told that the rotors were so warped they could not be fix and we needed a full replacement of the rotors and pads. When we explained to the service department we had just purchased the car they referred us to the sales department. My husband did a majority of the talking with them, he explained the situation and hoped the sales manager would have some constructive advice or be helpful in some way. Boy was he wrong. Aaron the sales manager sent an email to my husband suggesting that WE had damaged the rotors to this extend and that the rotors were fine when we purchased the car. I went down to speak with Aaron and he said the same thing, I even asked "are you suggesting the rotors were fine when we purchased the car?" he said yes. He informed me they just go off what the service department says and sent me that way. The "service" department is nothing far from a joke. They gave me the run around and suggested that because he waved the diagnostic fee "since you just got the car" that he was doing me a favor. I fully understand the rotors being warped can't be visually seen but to suggest I did this to the car in less than 30 days and 1,000 miles was absolutely rude. Then he follows it up with offering me a free car wash... I learned 30 days ago they can't wash cars so why the hell would I bring my car back here?! Especially after the insulted me saying I did this damage. Honestly I've heard things about the service department here before but decided to give them the benefit of the doubt... don't do that! Based on this interaction I'm not even convinced the rotors were that bad and now I'll be stuck wondering if I had taken them to a reputable place would they have reshaped them?

So, little bit of a story. My wife, Zoe, traveled to Idaho from Colorado in a hurry (family…read morereasons) and noticed something wrong with the brakes. She sent me a pic and I noticed the pads/caliper was tearing into the rotor. I told her to get it checked out and replaced before the long trip back. She took the truck to this place. They changed the pads and rotors and sent her on her way. After she returned to Colorado, I checked out the truck at her request. She could smell burning something. I took the truck to a Goodyear shop here and they said one of the pads were put on incorrectly. The new shop took care of the problem in a day and everything worked out. I didn't have to pay any extra money. The bad: This shop incorrectly installed brake pads, I'm assuming because they were rushing. My wife drove a thousand additional miles with brakes that could have potentially failed. The good: The shop was open on a Sunday. This helped out Zoe more than I can explain here. They spent time checking the caliper for any kind of failure instead of just changing pads and sending her off. Once the issue was diagnosed by the second shop, the first shop did own up to the fault and agreed to pay for the fixes. The owner of the shop called me personally to apologize and let me know he was going to pay to fix the brakes. Conclusion: Mistakes happen. I work in aviation and I expect better from companies that people trust. I've worked on my own vehicles for years and could have done all this work myself for much less. However, as Zoe was far away and alone, she needed to rely on a professional. So, even though a mistake was made, the shop owner accepted responsibility and ensured the truck was fixed by another shop. I would recommend this shop because they will stand by their work, good or bad.

I have never experienced the levels of disgruntled unprofessionalism, gaslighting, and general…read moredisdain for the customer as I have at this shop. I took my Infiniti M45 in for an alignment and was told it needed upper and lower tie rods. I usually do not let others work on my car, but I decided to take a chance as they offered to redo the alignment for free once the work was done. I was also told I'd get a 15% discount on this order. The day comes around when I take the car in to have the job performed. The receipt was extremely vague and the 15% discount I was promised was not on there, but I was told the job was more difficult than expected, and they claimed to add some other discount on there, so I paid it and went on with my day. 2 weeks later, I was doing an oil change on my car when I took a look at the boots for the new tie rods. They were covered in tape and some sort of grease. This didn't sit right with me, why would I replace some parts and then botch a fix for the boot to cover said brand new parts? And on top of this, absolutely none of this was communicated to me. I called them on the way home and asked what happened, the employee was confrontational and basically told me "there's no liquid in a tie rod, it can't possibly be related." I told him the boot has obviously been tampered with in some way, and I want them to look at it. After bringing my car down yet again and waiting about 90 minutes, they called me to tell me the steering rack had a small leak, which was causing the boot to be wet. I was aware of the steering rack leak and knew it was minor, so I asked why there was tape and grease on the boot. Eventually the manager told me they had cut my OEM boots to replace the tie rods, and simply taped them back together instead of replacing them. He told me there were no boots in stock, which is why they didn't replace them. He also made sure to tell me he didn't charge me for boots. My concern is not a word of this was communicated to me. And why would I want a botched boot that's supposed to be protecting my new parts? They offered to put new boots on for me for only the cost of parts, and said it would be $70 per boot. They're $40 a pop straight from Infiniti, so I have no idea where the hell they're getting that price. I told them I would consider my options. Today, when I called, I got who I believe was the main store manager and he was extremely rude and confrontational. I asked if I could provide my parts and they install them (even though I shouldn't have to pay for something THEY CUT OPEN), and he laughed at me and accused me of trying to get free parts and labor out of them for nothing. This is post being offered the exact same deal the previous week, so it caught me off guard how hostile he was about it. He also told me this is a normal practice, resealing the original boot. I have never ever heard of this being the case. Every time I speak to the store, I am told different information. So now I'm left with two options, pay $140 to have this store replace something that they sliced open on my car (and are worth $90 straight from the dealer, mind you), or do it myself. Completely unacceptable, I wonder if they would've done the same on their personal vehicle. The most frustrating part of this to me is that I never even would have known if I didn't do work on my own car. Any normal person would have just had boots that are not up to standard, which will cause a premature failure of the parts I paid to replace. TLDR: Had tie rod ends replaced, the shop sliced the boots open and "repaired" them with tape without communicating any part of this to me, put Chinese trash parts on, and endangered my life by incorrectly attaching steering components. Do not take your car here. Edit: So, after taking my car to a good shop to get my car fixed correctly, I learned Tire Choice not only put Chinese shit parts on my car, they didn't put in the cotter pins. So my steering could've disintegrated at any time. Fuck you Tire Choice, for endangering my wife and I's life with your lazy incompetence.

After moving to idaho I needed to remove my out of state license plate. However the bolts holding…read morethe plate were so badly rusted that they could not be removed with a simple screw driver. I called various mechanics in the area and was quoted as high as 130$ at other auto mechanics for time and labor depending on how long it took. I felt that was too pricey for removing 4 screw bolts so I searched the highest rated mechanics in the area and found heritage. I called and explained my predicament and they told me to bring the car over and they will try and remove the plate free of charge. So I drove over and sure enough one of the kind mechanics was able to use some type of clamp device to carefully remove all 4 rusted bolts. Then he put the idaho plate on for me with temporary screws and let me know where I can purchase the new bolts I needed for my car. The whole process took around ten minutes and he said I didn't owe them any money, they were happy to help. I am so impressed with this company and their customer service and willingness to help someone. I will go here for all my auto needs and services in the future.

These are some great mechanics and all around good folks. I'm traveling accross country and have a…read morevehicle with over 400k miles on the original engine. They got my vehicle back on the road at a reasonable price and could not have been more accommodating. Thank you so much!!!!! Laura c. Edwards ​​