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    Empire Auto Sales

    3.4 (5 reviews)
    Open • 9:00 am - 8:00 pm

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    5 months ago

    Great customer service. Happy with the car and would definitely do business with them again.

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    10 months ago

    Aggressive and Hostile attitude. Refused an inspection. Demanded cash. Defensive demeaner. The price wasn't even argued. How rude.

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    5 years ago

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    6 years ago

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    Pride Motors - 2007 Lexus GS 450H

    Pride Motors

    (66 reviews)

    Forest, West San Jose

    We were looking for a low milage reliable car in the 9-10 yo range for our college aged daughter to…read morehave at ASU since public transport there is not much better than in SJ! From the moment we walked in to look at a used Mazda3, to getting the keys, the process was warm, friendly, professional and customer service was outstanding! We were a bit hesitant after we found the place as it is behind another dealer on Stevens Creek and the lot is not "fancy". But we were put at ease by Ximena who stopped what she was doing (closing another sale) to greet us and quickly got us keys to take the car for a test drive while she finished up with her other client. Because they buy some of these at auction, the car did not have service records which is always iffy, but it did have a clean CarFax as far as accidents go. We asked if we could have our mechanic take a look and they made an appointment for us to pick the car up the next day and take it to his shop. Super honest way to do business and we appreciated it so much! They worked with us on our budget which was pretty set and there was no high pressure sales tactics being used. Ximena was the "chillest" car lot sales person I've ever encountered, I loved it! We are so happy and I've already referred multiple co-workers!

    I purchased a vehicle from Pride Motors in July 2026 and two months later, needed to take it to a…read moremechanic after it began making clunking and grinding noises. The mechanic found the rear differential was bad and needed replacing. Additionally, he found three separate leaks and suspected it might have been in an accident. It also needed front brakes. The car requires thousands of dollars in repairs. In the business listing, the owner Farid states "we sell reliable cars." This was not true in my case. If considering purchasing from Pride Motors, do your homework. Read other reviews. If moving forward with a purchase, I highly recommend getting a pre-purchase inspection. I contacted the owner to ask for any kind of help and he offered none. Very disappointing experience.

    Empire Auto Sales - usedcardealers - Updated September 2026

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