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    Personal Car Shopper

    4.8 (145 reviews)

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    Andrey B.

    Never thought that leasing a car can be such an easy process. Arkady is the best decision you can make when shopping for a car - rare professionalism level! We are pretty new in the US, Arkady explained all the bits and bytes, was super patient and helpful. Took care of everything from A to Z and got us an amazing deal.

    Ryan S.

    I had an extremely positive purchasing experience working with Arkady. We set up an initial meeting where I outlined what car I was looking for, preferred options, color, transmission, spec, etc as well as my budget. Within the week, Arkady called and kept me updated on his search progress. The original spec I requested ended up being out of budget, and Arkady was mindful enough to be honest and offer alternatives that more fit my needs. After tracking down a car, we met in the afternoon, he drove us to the dealership, saw the car, gave it a quick test drive, and signed papers. The whole dealership process took less than three hours and Arkady handled all the negotiating / business jargon. All I had to do was sign. Overall, Arkady was professional, attentive, and truly cares about delivering high quality work. I would recommend him and his business to anyone looking for a new car.

    Yoni S.

    This is the second car I use Arkady's help with and the second time I have great experience. Arkady is amazing!! I have nothing but great things to say about my experience with Personal Car Shopper. I am extremely pleased with the car he found and really appreciated how he listened to exactly what I wanted. He also helped me to get excellent deal with the insurance company. In addition to being a savvy car guide, Arkady is also genuine, kind and funny. I would definitely go back and will recommend everyone in my life who is looking to purchase a car to go to Arkady!

    Olha V.

    I highly recommend this service. I got my car yesterday and Arkady was very professional and helpful about advising me with the car. I was not sure about the choice of car and extra functions. I said "Could you please choose the right one for me? " He said "I will do my best!" There we are..... I am so happy with the new car. I love it. Thanks Arkady.

    My Used (practically NEW) 2014 Nissan Leaf
    Linda R.

    Stellar Service! I'm such a skeptic - I kept asking myself - there has to be something to this - it was too easy! I'm now a believer. Arkady operates a business model that all business owners should mimic. I gave him a list of requirements and he added his own from experience and knowledge of everything automobile. He will not compromise quality for quantity and will make sure that your experience brings back references and repeated business. I strongly recommend his services for buying any car, be it new or used. I drove home my first EV and I absolutely love it. I've already recommended him to 2 of my friends. If you want an honest and quality oriented car buyer, call Arkady.

    Arkady - you rock!
    Eli L.

    Arkady came highly recommended from every single person we solicited for help about buying a car. After calling Arkady up for the first time, he really understood what we wanted and as chance would have it, was able to locate a used car in mint condition that perfectly suited our needs in no time. And for a great price! Arkady was very patient and thorough explaining the process and answering all of our questions, he is both trusting and 100% reliable. The transaction has been so pleasant I wish I could buy a car every day. I will definitely recommend Arkady to whomever I can, I honestly cannot praise him enough. If you've gotten this far in my review - call him, you will not be disappointed.

    Rishikesh N.

    I bet most of the car buyers out there do not have a proper knowledge about what you are going to buy. Even if you do a lot of research, you have failed to take care of the small details involved in the car purchase. Sometimes we spend a lot of time doing the research, visiting dealers and bargaining for the right price. But you may never know whats hidden or wrong with that car. If you are investing money in buying a good car, you must get in touch with Arkady. Arkady helped me a lot during my car search and I got to know a lot of new things which I had failed to consider otherwise for my car purchase. I am happy with the service and would recommend car buyers to atleast visit and talk to Arkady before you purchase.

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    Ask the Community - Personal Car Shopper

    What is the best way to contact him? I have tried email, calls, left messages for almost 2 weeks. But can't get hold of him. Thx

    hi! I have this numbers - (408) 688-1400

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    Review Highlights - Personal Car Shopper

    With Arkady, I could close the lease in an hour, instead of days and weeks of negotiating with dealerships.

    Mentioned in 99 reviews

    Read more highlights

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    SoMa

    The best car buying experience I have ever had by far! Entire process from initial contact to…read morereceiving my car was frictionless and effortless. Excellent communication, service, and timely replies. I received a significant discount on the OTD price, even when including the BuySide Auto fee. On top of that, I NEVER had to step into a dealership, talk to a salesperson directly, spend hours playing the "let me ask my manager" game, or have to talk to a Finance manager and repeatedly say NO to unnecessary options. All communication was easily done through email and text, although phone and in-person contact was also available. Process starts with completing a convenient online request. From there, Kim contacted me to fully understand my wishlist, range of optional requirements, and any non-negotiables. After reaching out to their dealer network, within a day she provided a list of potential matches with estimated OTD prices, which included some in SoCal available for transfer to the Bay Area and cars still in production with estimated availability dates. I had a lot of questions and some requests and Kim was very responsive and instrumental in relaying them to the dealer and advocating for me. Even my request to remove all dealer installed options was negotiated by Kim and granted by the dealer with no hassle on my end. I paid the BuySide Auto fee to reserve the car for purchase and when the car was available I opted to pickup at their office in SF. Home delivery to SF is also currently no charge, while delivery outside of the city is available with a modest fee. Upon first contact, I asked if weekend pickup or delivery was available, since their normal hours are on weekdays. Kim made note of it and remembered my preference even after the sale was completed. Chris was able to make himself available for Saturday pickup! We took a walk around the car took a look inside. We spent no more than 10 minutes reviewing and signing paperwork, received my keys, and I was off with my brand new car! Both Kim and Chris were great to work with and I have no hesitation in working with them again for future car purchases.

    BuySide has excellent customer service! I started my car search at a dealership and learned that…read moreI'd have to wait months for the car I wanted. I contacted BuySide, and Kim located a vehicle. Kim was professional and responsive. The leasing process was straightforward and transparent. Kim kept me informed throughout and was very knowledgeable. Thanks to Kim and the BuySide Auto staff, I got the car within days. The process was stress-free, with no shady sales pitches. I'd strongly recommend them!

    H & K Auto Sales & Leasing - Me in my new car purchased at H&K auto sales on Steven's Creek in San Jose, CA.

    H & K Auto Sales & Leasing

    (82 reviews)

    This is the third car I've purchased from Steven, and once again, the entire experience was easy,…read moresmooth, and stress-free. From trading in my previous car to purchasing my new one, Steven made the whole process quick and convenient. He gave me a great value for my trade-in, which I originally purchased from him, and he also helped me get one of the best rates compared with all the other dealers I shopped around with. Steven is honest, straightforward, and very easy to work with. He doesn't pressure you or waste your time. One of the biggest advantages is that he can even deliver the car directly to your home, which saves so much time compared with spending hours sitting at a dealership. After buying three cars from Steven, I can confidently say that his service, pricing, and overall experience are better than any other dealer I've worked with. Highly recommend Steven to anyone looking for a smooth, honest, and hassle-free car-buying experience!

    Steven's service is truly excellent! I did a 3-year lease on a brand-new 2026 Toyota Camry XSE…read morethrough Steven, and his price was better than any Toyota dealership I checked. The entire process was also incredibly quick and efficient. From signing the contract to picking up the car, everything took less than 30 minutes. Unlike traditional dealerships where you can spend hours negotiating and dealing with paperwork, Steven made everything smooth, simple, and hassle-free. He also does window tint and PPF at his company, and all of this was completed before I picked up the car. He's honest, professional, and very easy to work with. Next time we buy or lease another car--no matter the brand--I'll definitely go back to Steven. Highly recommended!

    Car Buying Buddy

    Car Buying Buddy

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    I found Howard on Yelp a few months ago when my wife and I decided to purchase a new Honda Odyssey…read moreElite because we now have a 19 months old daughter. I spent quite a bit of time on Howard's website reviewing what his service provides. To make the long story short, he helped us find the vehicle with options we wanted and he does the negotiating. Howard was able to locate the vehicle in approximately 3 days. He was very professional, honest, and easy to talk to. He explained the entire process to me and what I should be expecting, how the car market is specifically for the vehicle I am looking to purchase, price, as well as what to do when we are at the dealership. Overall I would highly recommend Howard to anyone looking to purchase a vehicle as I would use his service again in the future. Actually I will not do it any other way knowing most dealerships' goal is to extract as much money as possible from you.

    I've been interested in looking for a new car for months now & didn't expect to buy one within a…read moreweek! I hate going to the dealership, going through the hassle & being pressured to purchase a car with unecessary add ons & fees. I did my research & found Howard! He did all the searching & negotiating with the dealership for me. He was very responsive through text & gave me options to choose from. Howard gave me the best deal on an exact car that I've wanted! All I had to do was fill out the form with specific details that I wanted in a car. Highly recommend working with him to find a car. Thanks again Howard!

    Cartelligent - My new car

    Cartelligent

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    There is nothing more that I hate than dealing with buying a new car. I would rather have root…read morecanals done on all of my teeth, but I am so happy to say that I am extremely satisfied with the results I have had with Cartelligent. My agent, Stephen made it extremely easy and did all the hard legwork and dealing to find the perfect car for me at the price I wanted. I can't recommend this company enough. If you were like me and hate dealing with car dealership use this company you'll be very happy.

    After trying to source an ultra-low-mileage 2001 911 Turbo on my own--coordinating PPIs and chasing…read moreemissions details across state lines, only to have the car sell--I switched to a broker. That was the right call. Cartelligent sourced my 2023 911 GTS, and the experience was excellent. David, the founder, knows both the cars and the market. He took the time to understand what I was actually looking for, then challenged my assumptions. That led me to choose a low-mileage CPO car for my first Porsche--a decision I'm glad I was pushed toward. I worked with Christian throughout the purchase and delivery, and he was professional and attentive. The delivery specialist handled the handoff with real care. The entire team was friendly, focused on my needs, communicated clearly, and operated with professionalism end to end. They have the network, expertise, and discipline to navigate the market efficiently--no wasted time, no dead ends. Buying a car, simplified. I plan to purchase a new truck in the fall, and Cartelligent will be my broker again. Highly recommended if you're serious about finding the right vehicle.​​​​​​​​​​​​​​​​

    The Car Consultants Sales & Leasing - Me with my new 2024 RAV4 from Toyota

    The Car Consultants Sales & Leasing

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    Let me start this review off by saying I have had 0 issues with Sal Mosto and The Car Consultants…read more I've purchased 2 cars from him, and have loved them. That being said, the way Sal has treated my partner leaves much to be desired. I set up contact between Sal and my partner, and expressed the type of vehicle my partner was looking for, and left them to discuss. My partner called Sal, and after greetings were exchanged my partner noted Sal sounded off and asked if it was a bad time and Sal replied "well yeah I'm watching the game. Can I call you back" 5 minutes later texted my partner back "Hey bud my apologies I didn't realize you were Jamie's boyfriend I thought you were telemarketer you can give me a call back if you're available" He and my partner play phone tag for about a week as my partner was working crazy hours, but would always call Sal back once he realized he missed a call. January 2nd, Sal called my partner to check in, and left a voicemail. My partner calls him back a couple hours later after he got off work. Sal doesn't answer, but sends him a text of "I'll call you back" Well...it's been 3 months and we haven't heard a thing since. If The Car Consultants decided we weren't good enough clients from the get go, even though I've done business with Sal before, I wish he would've said something. Instead he left us in limbo, and made ME look like an idiot for recommending Car Consultants. Huge shoutout to Capital Toyota for helping us find my partner his dream car and treating us like our business was worth the effort.

    Called around and met with several Toyota Dealerships and non had the exact color and model of a…read more2024 Rav4 Plug In Hybrid that we wanted. They also said they could not pre-order one nor would they search for and trade for the one we wanted. Gave the Car Consultants a call and Sal found one for us at a Southern California Dealership in one day. Sal completed all the paperwork on line and arranged to have the vehicle transported to Morgan Hill by trailer. We met Sal at his office in Morgan Hill to take delivery. Fantastic, smooth, quick transaction and saved us money on the price. *late review as this transaction took place in August of 2024

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    While I had been considering the possibility of purchasing a new vehicle, I had no intention of…read moremaking an immediate decision. However, the moment I saw and sat inside the Lexus NX 350h, I was completely captivated. What ultimately led me to complete the purchase within a single day was the exceptional experience and outstanding support provided by my salesperson, Alvin Nonales. His professionalism, expertise, and genuine commitment to customer service transformed a casual consideration into a confident and memorable decision. Alvin Nonales exemplifies the art of salesmanship. His ability to build relationships, inspire confidence, and create value reminds me of the legendary Zig Ziglar. Ten billion stars to Alvin Nonales!

    My experience purchasing a new Lexus vehicle was mixed, and unfortunately the sales process did not…read moreinitially live up to what I expected from the Lexus brand. The experience started with my trade-in. The dealership's initial offer was approximately $4,000 less than the value I received from CarMax. I understand that dealerships can value vehicles differently, but a difference of that size felt disrespectful and like the typical dealership game of starting with a low offer and making the customer negotiate. When purchasing a luxury vehicle, I expected a more straightforward and premium experience. I also placed a down payment to reserve a specific Lexus vehicle (VIN#) based on the vehicle's specification sheet. After taking delivery and driving the vehicle for a few days, I discovered that an accessory listed on the original spec sheet was missing. When I contacted my salesperson, I was told that "we had a communication issue." I didn't appreciate the use of "we," as it implied that I somehow shared responsibility for the misunderstanding. I relied on the specifications provided to me when I reserved the vehicle. When I asked for the missing accessory to be installed, I was initially told that we needed to wait a week for the Sales Manager to return. I questioned why there wasn't someone who could handle the issue in his absence. I was then told to "remind" my salesperson the next day. After purchasing a new Lexus, I don't believe the customer should have to remind the salesperson to follow up on a problem with the purchase. I do want to give credit where it is due. The General Sales Manager ultimately contacted me personally, took ownership of the situation, had the missing accessory installed, and provided a complimentary detail. I appreciated his professionalism and willingness to make things right.

    Personal Car Shopper - car_dealers - Updated September 2026

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