It was time for us to upgrade the family hauler, so the long research process began... Long story short, Arkady got us the car we wanted just under MSRP. Nothing to brag about right? But, in a market where cars are in high demand, supply is drastically low, and are selling for $10k+ over MSRP... thats as good as it gets. We were referred to Arkady through a friend. Hubby has a long history in retail sales, so the car buying experience has always been... eventful, as everyone knows. But now with 2 toddlers in tow, we weren't able to dedicate the months-long research, wheeling and dealing, and multiple dealership trips all over the Bay Area to get what we wanted. So we decided to give Arkady a try. We told Arkady what we wanted. SPECIFICALLY what we wanted. Down to the T. A brand new Platinum Highlander Hybrid in Pearly White. A special order color, in a very sought after trim level and combination. Arkady looked and found us a few, but we weren't ready yet. So we waited. And the aftermath of COVID was in full affect. The dreaded chip shortage. Dealer lots were empty, cars were being bought up like no other, and the market is now flooded with buyers willing to pay top dollar from a supply pool that would disappear with a sneeze. Unfortunately for us, we just couldn't afford to battle with ballers, so we waited, hoping Arkady could find us a deal. Luckily, Arkady was able to place us an order with the Toyota Factory for our specific car, in our specific trim. We waited a few weeks, putting our trust in Arkady, and we finally got the call. The vehicle had landed and was ready for us. Everything we wanted, as we had requested. Even in this market, he was able to get us below the MSRP, which is absolutely mind blowing. He promised, and delivered in spades. His cost of service is worth its weight in gold. The process was painless. He was prompt with his communication and was always straight forward. On delivery day, we met at his office and spent no more than 15 minutes doing paperwork.... to buy a car... that was tailor made to our specification.... at a deal we were more than happy with... We cannot emphasize at how valuable his services were to us, and our family thanks him greatly. Remember the kids? They didn't even have time to even THINK about throwing a tantrum before they were buckled up in the new car and we were on our way. Arkady runs a no-joke, no-frills, get-it-done business. He saved us a lot of time, stress, and yes, money during the car buying process, and has a customer for life. Thank you, Arkady, for all that you've done! read more

Since I bought my first 2 cars with Arkady back in 2014, I've replaced 2 of them with Arkady's service. Arkady got me better value for my budget and made the process quick and painless. Trusting Arkady with my car purchase saved me time, money and headache. Arkady is not only a phenomenal professional, he is a great person and I highly recommend using his services. read more

Never thought that leasing a car can be such an easy process. Arkady is the best decision you can make when shopping for a car - rare professionalism level! We are pretty new in the US, Arkady explained all the bits and bytes, was super patient and helpful. Took care of everything from A to Z and got us an amazing deal. read more

Personal Car Shopper - Car Dealers Near Me - Santa Clara, California

Arkady helped me with a new lease. He is a full service car broker that helps with the selection and purchase process. With Arkady, I could close the lease in an hour, instead of days and weeks of negotiating with dealerships. Once decided, the car was brought to his office, and I picked it up from there. Arkady also helped tweak my insurance policy and provide me perspective on how to sell my old car (which he could have taken care off as well) read more

I had an extremely positive purchasing experience working with Arkady. We set up an initial meeting where I outlined what car I was looking for, preferred options, color, transmission, spec, etc as well as my budget. Within the week, Arkady called and kept me updated on his search progress. The original spec I requested ended up being out of budget, and Arkady was mindful enough to be honest and offer alternatives that more fit my needs. After tracking down a car, we met in the afternoon, he drove us to the dealership, saw the car, gave it a quick test drive, and signed papers. The whole dealership process took less than three hours and Arkady handled all the negotiating / business jargon. All I had to do was sign. Overall, Arkady was professional, attentive, and truly cares about delivering high quality work. I would recommend him and his business to anyone looking for a new car. read more

Personal Car Shopper - Car Dealers Near Me - Santa Clara, California

Arkady is simply amazing!!!! This is the third car I've purchased with him in past 7 years. He is sharp, aggressive (in the good sense!!), knows every car by heart! The deal I got today is the best by far. Low down, negligible monthly payments on the top rated car! His respect on the market by dealers and customers alike is well deserved. Will be coming back for more aggressive and great deals soon!!! read more

This is the second car I use Arkady's help with and the second time I have great experience. Arkady is amazing!! I have nothing but great things to say about my experience with Personal Car Shopper. I am extremely pleased with the car he found and really appreciated how he listened to exactly what I wanted. He also helped me to get excellent deal with the insurance company. In addition to being a savvy car guide, Arkady is also genuine, kind and funny. I would definitely go back and will recommend everyone in my life who is looking to purchase a car to go to Arkady! read more

Personal Car Shopper - Car Dealers Near Me - Santa Clara, California

I highly recommend this service. I got my car yesterday and Arkady was very professional and helpful about advising me with the car. I was not sure about the choice of car and extra functions. I said "Could you please choose the right one for me? " He said "I will do my best!" There we are..... I am so happy with the new car. I love it. Thanks Arkady. read more

Personal Car Shopper - Car Dealers Near Me - Santa Clara, California

Stellar Service! I'm such a skeptic - I kept asking myself - there has to be something to this - it was too easy! I'm now a believer. Arkady operates a business model that all business owners should mimic. I gave him a list of requirements and he added his own from experience and knowledge of everything automobile. He will not compromise quality for quantity and will make sure that your experience brings back references and repeated business. I strongly recommend his services for buying any car, be it new or used. I drove home my first EV and I absolutely love it. I've already recommended him to 2 of my friends. If you want an honest and quality oriented car buyer, call Arkady. read more

Personal Car Shopper - My Used (practically NEW) 2014 Nissan Leaf - Car Dealers Near Me - Santa Clara, California

Derek Suarez was amazing. Worked with us the whole time and helped identify cars meeting a very specific profile that I needed. Would highly recommend. read more

I bet most of the car buyers out there do not have a proper knowledge about what you are going to buy. Even if you do a lot of research, you have failed to take care of the small details involved in the car purchase. Sometimes we spend a lot of time doing the research, visiting dealers and bargaining for the right price. But you may never know whats hidden or wrong with that car. If you are investing money in buying a good car, you must get in touch with Arkady. Arkady helped me a lot during my car search and I got to know a lot of new things which I had failed to consider otherwise for my car purchase. I am happy with the service and would recommend car buyers to atleast visit and talk to Arkady before you purchase. read more

Personal Car Shopper - Car Dealers Near Me - Santa Clara, California

Arkady came highly recommended from every single person we solicited for help about buying a car. After calling Arkady up for the first time, he really understood what we wanted and as chance would have it, was able to locate a used car in mint condition that perfectly suited our needs in no time. And for a great price! Arkady was very patient and thorough explaining the process and answering all of our questions, he is both trusting and 100% reliable. The transaction has been so pleasant I wish I could buy a car every day. I will definitely recommend Arkady to whomever I can, I honestly cannot praise him enough. If you've gotten this far in my review - call him, you will not be disappointed. read more

Personal Car Shopper - Arkady - you rock! - Car Dealers Near Me - Santa Clara, California

Personalcarshopper is the best place to by a car. Arkady is very helpful and knows anything there is to know about the different cars and dealerships. Arkady helped me very patiently to see all the different cars that I wanted to see, and chose the best one. Then Arkady helped me get the best deal. And get a good lease agreement even though I was new to the us and had no credit history. I recommend anyone who wants to buy a car, new or pre owned, to do it through Arkady and personalcarshopper !!! read more

Personal Car Shopper - Car Dealers Near Me - Santa Clara, California

Bought my 2011 BMW convertible for him in June 2017, he gave me a carfax report showing I'm the second owner , I just sold that car today( August 2019) and gave the VIN to the buyer who informed me that he ran a true carfax report and it showed I was the 5th owner and the dealership who sold it to me bought it in an auction. The owner told me the person who is selling the car is a friend of his and he is busy traveling so he is selling it on his behalf , sad. please run your own carfax when you are buying any car from this dealer. read more

Just bought my new Honda here. I asked several dealerships for quotes and other data, Arkadi was the only one who called me to speak in person, and find out what it is that I need. He then asked me to be patient as the market is low on cars, and told me that an offer he has seems bad for him, and not worth it. Eventually, a few weeks later, he had a new offer, took all the time I needed to get me a good deal on my old car, including taking care of some flaws it had so I'll get the best deal for the old one as well as the new one. We drove to Honda, and he spent more than half of his day with me at Honda, got me a good deal for my old Toyota, and a good deal for the Honda. I left the Toyota there, and went home in my new car. I then called him on Saturday and asked if he can talk to Honda as I forgot my fastrack device in the Toyota. He drove there and got it for me, while I was skiing. His fee is also very decent for the work he does, which he was very transparent about how much it is, and I didn't even expect all the extras. He got me a quote on insurance alternatives, which wasn't included, and I didn't expect. I'm very happy, and like the value for the money. I'll certainly get my next car with this business in the future. read more

I'm new to the US, which means I have no credit score, no driving experience in the US, etc. Before I went to Arkady, I thought that with my budget I'd be able to buy a two-year-old compact car which would be suitable only for daily commute needs. Not fun at all. At least, that was my through after visiting dealerships. I didn't have a specific requirement for a car, but I wanted to get the best value for my budget. Arkady gave me two lease options: Toyota Camry with 0$ downpayment, ~350$ monthly, or of Mercedes-Benz GLC (5k down, ~460$ monthly). Then we went to the Mercedes dealership. I took a quick test-drive, confirmed that I want to buy it, Arkady negotiated the deal, and I signed a lease on the next day. During the whole signing process, he consulted me regarding all the questions I had. I never thought that I, as a new person here, with no credit score, would get such an incredible deal! read more

We just leased our third car with Arkady, if I could give him more than 5 starts I would! With all of our cars he got us GREAT deals and saved us a lot of money, thousands less than the lowest deal we got in the dealerships, and without the back and forth of the negotiation, just tell him which car you want and he will get the best deal for you. He took us to the dealership and arranged everything so we felt like VIP customers there and were out with the car in no time :) Besides that, he helped us with returning the old lease and fixing some issues in a low price before we return the car. I highly recommend his services! read more

I am adding another 5 star review. Looking for a new lease a friend recommended me to work with Arkadi. With much hesitation I called Arkadi - the best decision I could make and now I have a new friend. He took me to the dealership, arranged a test drive (alone), negotiated the deal, adviced me, searched for the perfect color combinations. He found the color I wanted in a distant dealership. He arranged the car to be delivered to his office where he personally closed the financials. A complete VIP treatment. What I thought is going to be a nightmare dealing with sales person turned into a positive experience. Highly recommended. read more

I've just experienced the most significant service ever in Bay Area! I bought my first car in US with 21% APR (cause of my low credit score) and after an accident I needed another one ASAP. I didn't want to get another car with the same high interest and apparently I knew nothing about vehicle purchase in United States. I literally had no idea what kind of vehicle do I need and what year/make/color/inventory is the most suitable for me. I've never thought I'd be getting a new car with that low credit score and a whole other bunch of uncertain stuff with my financial situation! So I went to Arkady and miracle happened: I got a lease on a NEW 2019 Toyota Camry with an only 1k down! Moreover I was approved for a new SUV purchase as well (decided to go with the most affordable option though). Seriously, I've no idea how he does that but if you have even a tiniest doubt on what you want from your vehicle or where to get it - go to Personal Car Shopper and you'll end up with an unexpectedly great deal. P.S. And if you have any further questions after your purchase or even need floor mats for your new car after 7 pm - Arkady will help you out with that as well :) read more

I had an incredible experience with Arkady. On our first meeting, I gave my brief on what make/model/year and specs I want. He answered every single question I had. It took just couple of days to get the car with better prizes I could imagine! Extremely fast and smooth. read more

It was the second time that I turned to personalcarshopper.com and exactly as it was on the first time, the service that I've got was phenomenal. Not only I've got the best deal in Bay Area, but also the experience of leasing a new car was fueled by a sparkling sense of humor and professionalism of Arkady. I highly recommend using this service to anyone who is looking to buy or lease a car in Bay Area. Thank you Arkady! read more

If you're looking to buy a car, w/true 0 down, all desired features, skip dealership headaches. Arkady will make it happen for you, fast and convenient. I got my dream car Toyota RAV4 XLE. It came with everything I wanted plus. Arkady is very knowledgeable and gave us great advise. We can't wait to come back for our second buy! God bless Arkady read more

Having used Cartelligent in the past I already know the value a professional car buyer can bring me - it saves me time and nerves of dealing with car salesmen. For my new car I spoke to Cartelligent twice but couldn't get the service they gave me last time, it was purely - pay us first and then we'll talk. I don't like such approach at all. So I started looking more and found Arkady. I quickly realized that he's pro in this business with 40 years of experience. Being very direct and to the point promising a very healthy discount I decided to give him a try, considering that his fee is very adequate at $500 while one company quoted me double that. He quickly researched the market and found one car that suited. The dealer didn't want to let it go as cheap as I was hoping for so Arkady moved on and found an even better option with all 4 options I wanted the next day. What I liked about him is his honesty and bulldog-like attitude with auto-dealers. If he promised something, the dealer had to make it happen or there is no deal. At the end I got a huge discount on the car, the buy-rate on money factor for lease and it was pleasant to wrap up the paperwork at his office. I hope it will be a relationship for years. He seems to be very well connected in Bay Area auto industry and it's great to have somebody like that on your side. Thanks a ton for saving me time and getting a stellar deal. Rock on! Alex. read more

We had an incredible experience with Arkady. Our friends gave us his contact with really good references. And since we had a chance to do our research on a few dealerships, we had enough info to compare. And to be absolutely sure that to go with personal shopper and Arkady, in particular, we did the best thing you could do. On a first meeting, we gave our brief on what make/model/year and specs we want. Since what we wanted was a bit pricey, he offered us an alternative make/model with a great set of specs. And just in 30 mins, we had estimated offer from 2 dealers on both options. He answered every single question we had and even spent some time giving us more information about things we never even thought. The same day we got our approval, and the next day we got our car! Extremely fast and smooth. Moreover, we got the best price with 0 down payment and pack of nice extras. Arkady took care every single thing and even more. We are super happy with our car and how everything went. And it was a pleasure to chat about our homeland too :) Thank you so much! Max & Anastasia​ read more

We got Arkady's number from friends who strongly recommended to use his services. We couldn't be happier with the process, service and eventually with our cars. This guy is all about trust, and you can definitely trust him. Initially, he asks (and really cares) about what you want. He understands your needs and proceeds accordingly. He goes with whatever you like but will let you know if something doesn't make sense and he is always right. We didn't have a certain model or make in mind, but now we have 2 SUVs that are exactly what we needed and for an excellent price. I would never recommend to someone in the valley to go anywhere else other than directly towards Arkady. Amazing service, extremely knowledgeable, attentive, helpful and friendly. We're also new in the country, so he really helped us to get oriented around things, even if they weren't related to the cars at all...can't beat that for a service. read more

Arkady helped me buy two cars in 6 years, and I was very happy with both purchases. He's an honest guy and a straight shooter. He knows the industry very well and can help you make the best deal for your needs. read more

I'm a "car person" - I love cars and I did one hell of a research prior to the purchase. I'm also new to the U.S., and therefore when it comes to finance I'm lacking both the experience and credit history. After reading many positive reviews about Arkady both here and on Facebook, I decided that it'd be wiser to use his services rather to deal directly with the dealerships. Arkady managed to get us a good deal, unlike many people in this industry he is straight as an arrow - you pay him for his service, and he doesn't try to grab additional revenue by increasing the interest or pushing stuff you don't need. I know that not only from my own positive personal impression of him, but also from data comparison. You should know and come prepared - Arkady is strict as he is honest, which means that you should be able to 'let go' a bit... I had some difficulties with this because I'm more of a 'hands-on' type of guy, so unfortunately sometimes my involvement was misinterpreted to 'not trusting', resulting with some unnecessary friction. Overall I believe that Arkady is a great guy and very professional, I'd totally recommend to use his services to any U.S. newcomers, along with anyone that doesn't like to perform an extensive research upon purchasing a vehicle. Arkady does *not* try to sell you stuff to maximize revenue, he makes his best effort to fit the vehicle and deal to your personal preferences and financial abilities. read more

I was in the market for a new minivan and a friend of mine referred me to Arkady. I sold my (very) old Odyssey and bought a new one, and Arkady did everything along the way. This included advice on used vs. new tradeoffs and prices, leasing/buying/financing advice, options for what to do with the old one, negotiating with dealers, getting good value for my trade-in (including some minor work to increase its value), assistance with selecting coverage, and even advice on insurance. Early on Arkady told me what to expect to pay, and the final price came in a little under his estimate, with no last minute fees or surprises. I will definitely reach out to him next time I buy or sell. read more

I decided to give Personal Car Shopper a call after reading through every single review. Like some of the other reviewers here, I, too, was skeptical and thought this kind of service is too good to be true. But since I got nothing to lose, I decided to give it a shot. On the day of the initial consultation, Arkady answered every question I had and even walked me over to nearby Toyota dealership to show me the differences between trim levels as well as the MSRPs. I decided to use his service and made him promise to get me a really good deal. A few days later, Arkady called me to say that he got exactly the car I was looking for with $0 down and 0% interest rate. It was also at least about $3000 below any other MSRPs I've seen. I'm very satisfied with using Arkady's service. I got an awesome deal without having to deal with dealerships. Now I know what all the rave is about. read more

Arkady was incredibly thorough and patient during my shopping process. In our initial meeting, we had a lot of questions and he was sure to answer each of them and be very transparent. The whole process was very quick! I gave a list of requirements (I was very precise with my wishlist) and within a week of our first consultation I was driving a new car home - that had all my wishlist items on it and in much newer condition than I was initially expecting when giving my budget. He was always available when I had any questions during the process. I highly recommend going with this service over a traditional dealership. read more

I was wondered by such a great service! Pretty fast, delegated paper work and tricky discussions with dealerships. No headache at all! And there are the best conditions in terms of price and support in any arising questions, very handy. Got a new car there, pretty happy with everything. Thanks Arkady! read more

I purchased a BMW i3 through Arkady at Personal Car Shopper. it's so nice to use his service again and this time it was even more efficient and quick. I spent only 1 hr with him and he got me exactly what I looked for and with great services, highly recommended! Thank you Arkady! read more

Arkady is the best! We're new to the US with no credit score so we had a hard time finding a dealership who can give us decent terms on a lease car. Arkady was recommended by several friends, and he helped us get great deals on 2 cars. Besides his patience and great service, he assisted us with all the logistics around the deal and did it quickly and efficiently. Very recommended! read more

Arkady is simply the best in his business. He knows everything to the point of anticipating every need before you knew you had it- and he does so with a smile, good vibe and true care for your interest. We took a Toyota RAV4 XLE for my wife, and we're super happy to have done so with his help. I'll definitely reach out to him again when we'll consider a second car. Note- it's best if you come at least slightly prepared. This is less the place to wonder and debate which car you're after, and more the place to get things moving and get you the car you're after. read more

Arkady is very good! I've got a car exactly that I want with exact options. In just 2 days from the first contact with Arkady with a bottom price. read more

Arkady is a remarkably trustworthy person and a true professional. He generates significant value to his customers. He simplifies the process of purchasing a car to get the best deal, leveraging his technical expertise, attention to details and outstanding commitment to the customer's interest. We bought two cars via his services and we are extremely grateful for his excpetional work. read more

Arkady is amazing!! I have nothing but great things to say about my experience with Personal Car Shopper. I had been dragging my feet about getting a new car and Arkady made the whole experience as painless as possible! I met him on a Saturday, he bid on a car for me on Wednesday and I picked up the new car from him on a Friday - so in less than a week, everything was figured out. I was shocked at how quickly the whole process moved and how easy it was on my end. I am extremely pleased with the car he found and really appreciated how he listened to exactly what I wanted. In addition to being a savvy car guide, Arkady is also genuine, kind and funny. I would definitely go back and will recommend everyone in my life who is looking to purchase a car to go to Arkady! read more

When I first read the other reviews they seemed too good to be true but Arkady really is the best. I am really sensitive to odors and some of the cars I had looked at at the dealerships had too much of a perfume or similar scent. Arkady made sure to find me a car that was very good quality for a great price and that did not smell! He has a lot of integrity, cares about his clients and makes the process really easy. I'm going to buy all my cars through him from now on. read more

It's a great pleasure to deal with Arkady! Besides the reach experience in the car business, ability to understand the need and openness to the customers, Arkady has an excellent sense of humor, which makes the communication easy-going and very pleasant. Excellent service, trustworthy relationship, the clear and easy process especially for the new people in the country, the absence of bureaucracy at all steps. Arkadiy will be able to help you to understand what you actually want and give you the best deal in terms of price/options for any car you need within a few days. You will definitely get even more than expected! Special thanks for the valuable advises on what to do and how and help to avoid the mistakes, this really matters. Best, Mariia&Yurii read more

Arkadi is a reliable car broker will help you get a good deal and you can trust him. He saved me money few times and it's worth it compare to what he charge. read more

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