When I came back from the gym this morning, I noticed the garage door made an odd sound when it was closing. On closer inspection, I saw the spring had broken. I had a garage door repair service many years ago and I found through Yelp that they were no longer in business. Reading through the Yelp reviews, I chose Empire. I called and got David, told him my problem, and he was able to squeeze me in between where he was finishing up and the next job. He arrived about 1/2 hour later and began to take down the old springs and install the new ones. The garage door opens and shuts very quietly like it's supposed to thanks to David's fine work. I highly recommend him and his company, Empire Garage Door, for any of your garage door needs. His contact information is now taped to my garage wall. Thank you, David! read more

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When my garage door malfunctioned recently I planned to call a provider I had used previously but, after consulting Yelp and seeing so many positive reviews for Empire, I pivoted and gave them a call. I dealt directly with the owner, David, who was extremely responsive and got me scheduled quickly after quoting a very competitive price. David called ahead to notify me he was on the way and arrived promptly. He was very thorough and efficient, and patiently answered any questions I had. There was no high-pressure sales and all the work he performed was meticulous with no mess left behind. He rewound the cables, reset the springs, replaced all rollers, and lubricated my parts (.....geez that sounded all kind of wrong!) and now my garage door is running like new. I will use Empire for any future garage door needs and highly recommend them for anyone looking for good workmanship, fair pricing, and superb customer service. read more

Work was done professionally and on time. David is very knowledgeable and walks you through the problem on hand and advises you on the various solutions to fix the problem. Very easy to talk to. read more

Dave was so helpful. I've been having difficulty with my garage door and didn't know the issue. Dave did a thorough review of the door and mechanics if it and was able to fix it quickly and to my great satisfaction. Thank you again! read more

David was great, worked us in same day to fix broken spring & 100 point inspection (we purchased this older house couple years ago with existing door/opener)...he is super informative. will call him the garage door whisperer ! & contact when ready to replace:) Vic Z read more

Thank you Dave You showed up immediately I had AHS FIXED my door nov 2023 Well, they didn't do such a good job Thank goodness for Empire fixed within 1 hr and without the outages price.. guaranteed his work. Definitely 5 stars Thanks again read more

Had another problem with our garage door. Called David and he immediately came out and fixed it!! He's on top of his game!!!

What went well? Absolutely everything! David arrived at agreed time w/very short notice from me. Gave me an estimate that was much, much less than others. Arrived on time for the repair, did exactly what he estimated in a timely manner & held to his estimate. Professional, polite, and a great repair. So happy I hired David! read more

David came to repair my garage door. When he first called me he tried to troubleshoot the problem and was very patient in doing so. Unfortunately, the problem could not be resolved over the phone and he in turn had to come out. He came the next day and was very professional. He took his time and explained the issue(s) and what he recommended needed to be done. He performed the work in a timely fashion and made sure everything was working properly. Highly recommend Empire Garage. read more

I've been accused at times of being too wordy, but with DAVID at Empire Garage Door, I have no choice.. :) I was literally desperate as the door broke in the evening. I tried other companies but had no answers, and some wouldn't come out. #6 in line was DAVID. He made it out at 10PM on Friday! Yes, you read it correctly. 10PM on FRIDAY! He saw the worry in my face. Dealing with repair folks sometimes is overwhelming. But on DAVID'S arrival, I felt a man with high integrity. I wasn't wrong. He had me up and operational in a little over an hour. It wasn't a small repair. Garage door was backed into with my car....good grief. $$$...he could have charged me double. BUT HE DIDN'T. That's what I meant about integrity. DAVID... you are such a good and reliable man! I'll recommend you to anyone who may need the help! THANK YOU. Doug del Castillo read more

Initially called David to get a second opinion after receiving an exorbitant quote from American Veteran Garage Door Repair. What David priced for a similar model for a new garage door opener as well as replacing the springs was $400 less. David does his line of work very professionally, making sure I have all the info about my new garage door opener as well as giving me all relevant details on maintenance and warranties. His company will be my main go to in any garage door issue and I recommend his services! read more

If anyone needs services or repair completed in your garage, Empire Garage Door is the best place to reach out to. My experience was excellent with David, he provided recommendations and completed the maintenance and rollers replacement quick and great!. David also helped me to set up the outside code that was blocked. Thank you so much! A customer. Yaquelin read more

Was having trouble with my keypads. I called Empire, spoke to David, which I might add, was so informative. I lucked out because he was working on a project close to my home and was able to stop by to check. I have three garage doors and he discovered that they needed to be reprogramed, which he was able to do at that time. Before he did any work, he quoted me the price, which was more than fair. My main reason for writing this review is because he could have told me anything that would have cost me a small fortune. Instead he was HONEST and didn't try to rip me off, which is somewhat hard to find these days! i totally recommend David at Empire Garage Door - you won't be disappointed. Cathy G read more

Great service ! Called after midnight and was able to Complete and explain with detail what was wrong with my garage door within the hour . Great attitude as well . Thank again. read more

David was outstanding, great communication, price and completed work. Worked around my schedule and serviced and replace my hardware on both my doors. Keeping this business for future needs and concerns along with referral. Thank you David!!!!! read more

My wife and I were so impressed with David and his service! We were expecting someone to give us some huge estimate to replace the garage doors, and instead, he said we didn't need that at all! Instead, there was just some minor, touches and corrections, and he made our garage door all new again! We are saving SO much money, all thanks to an ethical businessman, who just wants to do the right thing. Thank you, David and Empire garage door! You made our day! read more

Called David out after the spring on our garage door gave out. He was on time, and very professional..just as he was last time. He had our spring replaced in no time, and was on his way. I didn't really appreciate being charged processing fee for running my debit card, especially being a repeat customer..and considering he's already a bit more expensive than his competitors. I do understand he's running a small business, and times are tough in this economy. read more

Great customer service!! No waiting fast ,friendly and awesome service Thank you for the good job and helpful tips on upkeep I am %100 satisfied with your service and we will never use another garage door company If Anyone is in need of repair or replacing your garage door don't go anywhere else! read more

Excellent customer service. Very professional and knowledgeable. He adjusted my new garage motor like a finely tuned piano! Will recommend to any one who needs this kind of service. read more

have known David from Empire Garage Door for over four years. He has worked on my house several times, and I have always been impressed by his honesty, workmanship, punctuality, and professionalism. I am a Realtor and have referred him to my clients knowing he consistently delivers excellent work. read more

Went out in the morning and garage door was fine. Came back and it wouldn't open. Spring broke. Called David around 9 am and he said he could be there between 11-1. Called on his way and was at our house ahead of schedule. Very knowledgable and personable. We would highly recommend him for any of your garage door repairs. read more

I wanted to say what a great company this was and how responsive David was when I called on a garage door he had installed at my mother's house a few years ago. For some reason, the opener lost programming for a remote keypad. David not only took my call on a Saturday, he literally walked me through step by step how to reprogram the keypad and my mother's car. I HIGHLY recommend this company and will be using them going forward at my own house. FIVE STAR SERVICE!! read more

David was awesome and was knowledgeable and friendly, at 2 am in the morning you never know what you would get. He gave me an estimate over the phone and actually charged me less then the estimate. He never tried to sell us on anything we didn't really need and always gave options to make us feel like we was able to make the decision. He explained every single step of the process while he was working. Could not have asked for a better person at an time of day but especially at 2am. He provided the service requested with no awkward silence. Would recommend him to anyone in a heartbeat. read more

We had a small problem with our garage door today. I called David and he was so nice to come fix our garage door. He showed up when he said he would, he was very professional and helpful. I highly recommend this company for any of your garage door issues. He also has previously installed a garage key pad and a new garage door opener. Thank You for great customer service. read more

I was referred to Empire Garage (David) I would NOT suggest this company. My garage door had not been closing so I thought I had a bad sensor. He tried troubleshooting over the phone with me and it wasn't working. So he gave me a four hour window 12-4pm the next day in which he was supposed to come look at it. He never showed up, i had to call him to see if he was still coming. I had to take off work & being a single mom that is hard for me to miss out on money. When I called him to see if he was still coming by and he said his schedule didn't load so he had to retake my name and address again. So he basically completely forgot about the appointment. When he did finally show up he was there for approximately 5 mins loosened and retightened the sensor (which was the troubleshooting that had not worked the day prior) and sprayed some WD40 on the rails. That's it! Charged me $50.00 for this! A. He doesn't show up on time. B. He doesn't remember the clients name after being told multiple times. C. Definitely overcharges!!! I feel like I got taken advantage of :( read more

Dave fixed my dad's garage so I called him as well when I needed garage service. I appreciate that he knows what he's talking about and that he gets right to the point. He tells you straight up what the issue is and what the cost is. I also found his pricing to be very fair. read more

I backed into my garage a few weeks ago and made it even worse by trying to fix it myself. Fortunately, I called David and he was able to come over within the next hour to fix it! It took less than 30 minutes to fix and my garage door looks even better than it did in the first place. I had a very positive experience with Empire Garage Door and I would definitely recommend them to anyone who needs work done on their garage door. read more

I just called randomly off a yelp search. I spoke with David. He was incredibly educated, professional and helpful. He spent about 30 mins of his time listening to my situation, and offering multiple options for resolutions. When I am ready to replace my garage door, he will be my first call. In a time where people are in such a rush and only looking out for THEIR best interest, it was a very enjoyable and much appreciated conversation!!! Thank you David for reminding me that there are still good people out there, and you just have to keep looking! read more

Outstanding service all around! Highly recommend this business for any or all garage door needs. Dave was professional, honest, and work was superior. In fact we had a new door needed, and we then called him back to replace panels on the other door. Wonderful company! read more

I first met David when I purchased his garage door tuneup package on Angie's List. It included checking all parts of the system and replacing the rollers. David did a great job and it was a good value. Later when the I had problems with the old garage door opener malfunctioning, I hired David to replace the opener. He provided a list of opener options and, once I selected one, he got it and installed it two days later. The installation was quick and easy (for me at least). He took the time to help with the setup of remotes and to explain the features and maintenance. I had a follow up question a couple of days later. He was easy to reach and answered my question. read more

I called and talked with David concerning an issue with my garage door as I could not get in contact with my previous door repair guy who I had had nothing but good experiences with. He started out by bad mouthing the guy saying he had worked with him and basically said he would never trust the guy. My experience was quite different. Anyway, David said he charged a flat rate of $125 just to come out. I thought that was a little expensive but I wanted the door fixed asap. I explained in detail to David what had happened and that the door opened okay but would only close half way. After explaining what happened, he said it appeared to be a simple repair and would probably not require any parts, to be determined when he was actually onsite. Unfortunately, he said he couldn't make it yesterday but would be open sometime after noon today. He said he had a job in the morning and should be free about 1pm or so but should be able to come out today. I told David that would be ok as I would be going to a lunch date at 11am and I would call him and let him know when I was free from the lunch date so he would know I was home. At about 12:15, I called and talked with David and indicated I was free and would be waiting for him. David then said he was on a big job and wanted to know if we could schedule for tomorrow! I said we had already talked and he said he had time for me today. I said I could not wait until tomorrow and he said ok but it would be later in the day after 4pm. I said that would be fine and ended the call. At or about 5pm I called and David said he was sorry but he was not going to be able to honor his commitment and actually argued with me about what he had said before. I said at the least, when you knew you were not going to make it after 4, even though you said you would, you should have called me so I could find another vendor. After reading some other complaints about Empire I decided I had to make this statement. Too often people are dissed by businesses and just don't take the time to share their bad experiences as they already have had enough disappointment that they are reluctant to take the time to file their complaint. I am not one of those people. And often times, the companies themselves post only their 5 star ratings. Many say they have had a great experience with David at Empire Garage Door however personally I will not use them. I do not appreciate being told that he did not have an agreement with me and chose to bypass that agreement and NOT contact me when he knew he could not make it. Incidentally, I found another reputable company who charges $49 to come out and assess the situation rather than $125. As they say, it always pays to get several estimates - even when you are in quick need of service. read more

Got awoken this morning and wife's meeting interrupted by someone beating on my front door. Thinking that the house was on fire or some sort of emergency due to the urgency of the pounding on my door. When I asked him what he wanted he said he was from the garage door company looking for Dave or said his name was Dave. I told him he had the wrong house seeing that I never called anybody for my garage door. When I told him he shouldn't beat on someone's front door like that and instead of apologizing due to his mistake he decided to tell me to "go f*ck yourself a$$hole". This guy became unhinged so quickly after he made a mistake can't imagine having him working on my garage door. read more

Empire Garage Door - Garage Door Services Near Me

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Our garage door spring broke and we reached out to Empire Garage via their website. They messaged us back within an hour and we set up an appointment for first thing next morning. David arrived right on time. He quickly assessed the problem and gave me a quote for the repairs. From his arrival to the completion of the replacement of the springs was less than an hour. He also gave us some helpful tips for the maintenance of our garage door. We are very happy with the service and are happy to recommend this company. read more

AWESOME & QUICK! Found out that my garage door wasn't working on a Saturday, called David at 1:30 & luckily he was able to come and look at it the same day. Our spring on the door was broken & I thought great we'd have to wait to order parts and then he'd have to come back another day. Well he had the parts in his truck and was able to fix everything within an hour! He's very knowledgeable and a great person! We will definitely be using him in the future & would recommend him to everyone and everyone! read more

Aug 2, 2017: Neighbors car crashes into my 1 car garage. Damaging my garage door & rear of my car. After shopping around for prices & availability, I went with Empire to replace the garage door. David was able to come out the next day to do the job. Quick, efficient, no hassle. For the last couple months, the door has been getting louder and on rare occasion, did not close. I was not sure if it just needed lubricating, so I called Empire again just to be safe. David again, came during the scheduled time. He did lubricate all the moving parts and did some minor maintenance. Tightened 2 loose bolts on the rail & adjusted the opener arm. All for a very reasonable price. It runs quiet & smooth again. He said, save for the loose bolts at 1 junction, the rest of the noise I experienced is just the parts needing lubrication. He was also willing to let me pick his brain on garage door routine maintenance. I only knew a little from what I could find from online research. It never hurts to get an opinion direct from a professional. I will be picking up a can of silicone lubricant spray at Walmart to take care of that. Empire does offer to do the routine lubrication every 3mo for you at a good price if you would prefer that option. David is straight forward, honest, reasonable rates & quick to respond. I will definitely continue to use Empire's services when needed and recommend to everyone else. read more

As a property manager, it is important for me to have a reliable garage door company. Empire Garage Door has proven time and time again to be reliable and professional. Dave is very accommodating and gets the job done right. I can text him any time and he is always fast. I find his prices to be fair and he goes above and beyond to help program the remote controls, car, keypads, etc. I will continue to call Dave at Empire garage for all my garage door needs. I highly recommend him and his company. read more

Had a great experience with David. He programmed the remotes and replaced the button inside the garage at the main panel next to the door. The button by the door can communicate with the remotes which I never knew that before (instead of the overhead thing being the communicator). Basically, David is a life saver. LOL. Will use him and his company again for sure. read more

EMPIRE GARAGE DOOR I I love this company I love David I don't usually write reviews But David I have to give the gold star medal award to for customer service and product availability Quality of product Pricing I was on the floor of my garage trying to pull it push it get it to close I was literally in tears I remembered I had David's card from his rescuing me for my garage malfunctioning before But my garage is 23 years old and needed to be replaced I had too many problems with it over the years He came out took my garage door size installed it within a short time I'm so happy I don't have to deal with this anymore I should have done it sooner.... If you want honesty if you want a good man good customer service reliability quality work with guarantees I totally recommend Empire garage doors To anyone who needs servicing on any part of their garage Linda L read more

Excellent service! I called with a question, they answered and responded the very same day (today) with my request. Talk about excellent service and Customer Service! David Rosin is awesome, very professional, knowledgeable and very good at what he does. I would (and will) recommend Empire Garage Door and David Rosin. Thank you David for all your assistance and fast response. read more

Dave came by and replaced the broken Springs on my Garage Door, fast, friendly, and affordable service. Will definitely use again for any other Garage door issues. read more