Honestly laughable. I went in to see if they still do same day appts. ( they don't - since years…read moreago. whoops) The security guard told me to get a number from kiosk and wait to see what they say. Over 100 seats , only 5 people there sitting. Looked like my odds were up. After 20-30 mins they called me back! I was so excited ; to find out they had me wait to 'help me' book an appointment. This review is more for entertainment. Have a Laugh with me ??. MAKING YOUR APPOINTMENT ONLINE IS YOUR ONLY OPTION. Modesto is booked out usually WEEKS/months. They told me Stockton is 1-2 DAYS out. & Manteca or Tracy is only a week or so out. best of luck for anyone ever trying to change their name before they gotta renew their license ...

The majority of the representatives are rude as hell. They act as if they are giving you a handout…read more Like you didn't earn your benefit. I've had better customer service at businesses in Modesto's airport district. Better manners, no sarcasm, and more patience. Hard to believe my tax money pays for their salaries. Ridiculous.

I want to give a huge thank-you to my Air Force recruiter, TSgt Ryan Purdy, for all his help and…read moresupport throughout my enlistment process. From the very first interview at his office to completing my MEPs processing and medical waiver, he guided me through every step with patience and professionalism. He was always available to answer my questions, kept me updated on each stage, and made what could've been a stressful experience a smooth one. I truly appreciate the time and effort he put into helping me reach my goal of joining the Air Force. If you're thinking about enlisting, I highly recommend working with TSgt Purdy--he genuinely cares about his recruits and goes above and beyond to help you succeed.

Sgt Purdy is probably the best recruiter there is. He's very laid back, works well with scheduling,…read moreand is very helpful and knowledgeable. Currently sitting in the DEP thanks to his help. 10/10.

Dealing with the City of Modesto is extremely challenging, trying to cancel utilities at a rental…read moreproperty...the online forms never work & if you call the Utilities department you will be behind 45 callers & it could take 2 hours? The reason for so many callers in queue is because the online system SUCKS. Very very poor service . It is no different for any other departments. Not sure what the Mayor does???

Called MPD for a illegal parking. The lady who answer the call was rude or careless. And after…read morewhile get a call from city of modesto that person sounds lasy as he'll. Seems like hes was doing me a favor. But enjoy hes money. Which is taxpayers money. Also the mayor need to get rid of this kind of lazy people. They are pathetic just a waste / seat fillers.

Hello, I scheduled an appointment last week for a phone interview consultation for today in the…read moreManteca, California office. The employee that I spoke to her name is ' IRENE' I explained to her before that I have short-term memory loss and when I speak that sometimes I'm unclear!! Me. Irene was very patient with me and explained the process in great detail. Ms.Irene took the extra time and I truly appreciate this employees refreshing professionalism. Even though I was not eligible for any disabilities, it's still refreshing to have such a professional government employee. Hopefully this is recognized by the management or SACRAMENTO Headquarters ( Social Security Department ) May somebody give my regards to such a great employee

I thought I would come in here and there would be long lines. Nope. There was only two people at…read morethe window. You sign in on the little machine. They give you a number. Then they call you and I want to say we didn't even wait. Five minutes. It was really quick and the lady was very helpful.

Poor service! I came…read moreinto the Recorder's Office to record some deeds and trusts for a client. I unfortunately had a bit of a negative experience. When you come in, you must go to the check-in window and provide your name and phone number. They inform you that you will be notified via text and announcement over the PA system when it is your turn with which window to go to. Depending on the time of day you come, there may be no wait or a wait time up to an hour. At peak times, there is extremely limited seating so you'll have to stand around as you wait for your turn. After I was called up the recorder's window, I was greeted with rudeness. The lady working there quite literally tossed the papers at me. There was no sense of politeness at all. Despite the attitude, I would say she was very efficient and seemed knowledgeable of what I needed to have done there. The service itself was relatively quick. If you need to come here, note that the entrance is the door facing I street and there is a small parking lot with entrances on I and Tenth Streets.

We made a request the day prior to pick up certified copies of some paperwork. It was simple to…read morecheck in, the staff are so nice and welcoming. It was an easy 15 minutes from start to finish. I recommend putting the request online first. It's very simple and easy.

Tried to call three different times. Each time it took about five minutes to get to a point where I…read morewas told (by a recording) that no one was available to answer my call and to try calling back another time. Government efficiency at its finest!

seriously don't even waste your time calling them, simply use the website or just go to the office…read more I'm so frustrated. Got a letter in the mail about a missed phone call appointment- to call the number listed and reschedule it. Well I tried to just reschedule it on the benefitsCal website, but the website will not allow me to schedule the appointment. So next option is to call the welfare office and I cannot get anyone to ANSWER THE PHONE, I called 4 times yesterday and Ive called 3 times so far today. After verifying my identity the pre recorded voice says "please hold for the next avalible worker-due to the high volume of calls we are unable to accept your call please call back at a later time" And hangs up on me.

I went to this location after receiving an official notice that they needed "biometric" something,…read morewhich was a bit scary. It could have been anything from fingerprints to blood. I needed the re-print of my Naturalization Certificate, so of course, I would go. We arrived early for fear that traffic would delay us and I wouldn't get my paperwork, if I arrived late. It was 1:35 P.M. A woman opened the door partway and asked if I had some document for them. I showed her and she told me to wait in the line. I was the only one at the time. I talked to the people who gave me the ride and told them that I would just wait and when it was finished, I would message them. As they were leaving, the woman told me to enter. She directed me to the first person behind the glass and she processed my paperwork and directed me to someone else. That person took a photo of me and had me leave a signature--two things that they needed to confirm from starting the process online. I was so relieved to find that they weren't going to make me wait and that they were all friendly and caring. It was like they didn't work for the government. Thank goodness for a good experience!

First of all, the security guy, Mr Singh lets his shiny badge lets him feel he can dismiss you at a…read moremoment's notice if you appear you can't follow directions. He needs to seriously Chill-out and stop being such a Stiff! Be prepared to have your ID ready in hand and eye glasses, sun glasses, hat removed. That'll make his job a little easier. The staff deals with inconsistencies of applicants every single moment. That's expected and understandable. But when challenges like them shows up, your duty is to say: "Challenge Accepted, we'll get you through this!" The process is not long. And everyone does their job well.

Extremely satisfied with the customer service! The staff is very knowledgeable and kind. Highly…read morerecommend this location for assistance with new passport.

We needed passports to be done. The wife found the law library. They got us in pretty fast. The…read morepeople here are really nice. The cool part about this place, it allows up and coming law professionals access to law books to study from. Cool in my book. Definitely a place I recommend to Get your passports done.

This review is regarding the experience my best friend and I had …read more First and foremost, no words could ever express the gratitude we have for Ms. L Pulido. My friend was about to be homeless at 72, disabled with a small 12 year old dog. Although she had a valid hcv, She could not find an apartment. We tried everything. Ms. Pulido went above and beyond to help us . Everything worked out and she and her dog will be great. The thing about Ms. Pulido is that she doesn't pick and choose who she helps. I believe she works her hardest for everyone she deals with. I was in the same situation about 6 months ago. I don't know if she remembered me but i absolutely remember her. She helped me with all the time, patience, and empathy that she showed my friend. She really deserves recognition!

This agency is a very helpful place. Anytime that I am dealing with a county organization I am…read moreexpecting them to be a nightmare. This place actually had a polite courteous staff and though they probably are a little understaffed they do carry the load well. They assisted me and my family with a place to live in a very reasonable amount of time. The worker assigned to us was just as nice as could be. Thank you very much and keep up the good work.