Cat was misdiagnosed and her option was to put my cat down even though it was her misdiagnosis that…read moremade my cat worse. Go somewhere else. ​

They care so much about my guys Stanley and Walter. The compassion they have for the kitties is…read morebeyond awesome.

The whole staff at East Maryland provide amazing care for our pets. We always know they are in good…read morehands and the level of service we receive is unmatched!

customer since 2002 of EAST MARYLAND ANIMAL. Since the…read moreclinic was sold Ive found front & back office staff are UNABLE to GET THEIR COLLECTIVE ACTS TOGETHER.. My 11 yr old had BENIGN TUMOR- back paw. That vet said, difficult spot & it didn't look easy or inexpensive for surgery. That vet DID lab & finding.. tumor BENIGN not long before. the tumor recently became so big & started bleeding from rubbing. I took her here. - I met w/surgeon, Dr Waite & seemed knowledgeable but I DID MAKE IT CLEAR at least 3 times @ q1st appt., tumor is BENIGN. he & his assistant were both in room, when I let the doctor know. They had other vets number. I then requested a cost breakdown so NO SURPRISES, & office sent us home w/ cost sheet. - I scheduled surgery right away & surgery day, arrived , but office had canceled appt., & claimed they left vm but none rec'd. So I made another appt But before I left I asked about a hand out sheet, Dr Waite, in the 1st appt, assured me that'd I get so I could purchase nec. supplies for her 2 wks dressing changes.. I prefer to get what I need &choose best products myself. AND I don't have car.. so I rely on husband to drive. I asked, each time we went to clinic for pre surgery visits & at drop off day of surgery. AND I also called office but could never get list of supplies Waite said I'd get.. just empty promises..a list would be provided at the next, ..next, ..next appt.. - Day of appt, NO LIST, NO rabies vax done, either, as my husband & I were told. - by Dr Waite during the initial visit to have the tumor checked, & at follow up appt to check her weight.. she had stomach problems & Waite, would not give, rabies vax, until day of surgery.. - Nothing but ConfusioN! in the front office as I am trying to handle a doped up dog, she wanting to get out of the office, as husband tried dealing w/ bill. But assistant who lead my dog out to waiting rm, before we were actually ready to leave.. causing MORE CONFUSION & problems for US, the customer.. handed leash to husband trying 2pay. & she said, dog WORE the ELIZABETHAN COLLAR (cone of shame) just fine in CRATE.. but WAS IMPOSSIBLE TO GET DOG TO WEAR, AFTER LET OUT. dog had no cone, so he's got yo make sure she does not lick. & pay bill. - shortly thereafter, I was instructed by NURSE who ASSISTED in OPERATION that WE MUST MAKE SURE, DOG WEARS cone, they the professionals?? COULD NOT MAKE HER WEAR.. I'm supposed to stay up for 2 wks, days & nights to make her wear cone, they couldn't get her to wear. I did try!! over & over.. Even the 2 of us but we couldn't get darn cone around her neck, I certainly couldn't have done it alone, since we couldn't do it together.. .. and husband does have to work.. at an office .. to make.. - i don't have car, had 0 supplies on hand because NO ONE kept their promises of list of supplies.. as they promised & I needed.. **dog wanted to leave their office, probably needed to pee, but wanted to go.. as i am trying to get detailed info, from NURSE, husband was trying 2 pay the billing with another assistant.. and I was at wits end, to say least.. The written info I did receive about her 4 meds was non existent except for 1 script handout.. .. the office was closing & would re-open 3 days later.. *******They charged me $254 for lab test, I did not need & HAD 3 times, min. made VERY CLEAR, SHE DID NOT NEED, & I was charged. I had paid the previous vet for a lab test too. AnD I had a BRAND NEW cone of shame at home I could've provided it.. Additional charges.. + They refused to refund my for unnecessary lab but office manager did promise to chec next day & call me back.. which she did NOT do, either ! I called again re: my $254 REFUND,& was told by new assistant, she'd give my message to office manager. No CALL. BACK. I think they obviously need my more than I do.. I DO NOT RECOMMEND this CLINIC any longer They got my dog's weight WRONG within paperwork they gave us w/ bill.. we had to shell out more $$ for dressing change after 1wk from surgery.. he pd in full that day, & they handed him a STATEMENT..showing we owed nearly $100 so i went back inside, not happy.. by the way.. as the assistant kept looking @her puter screen saying acct was $0. I kept telling her i needed a statement showing $0 bal. ***ALSO.. they put down she'd gained A FULL 10 lbs within a few days.. 3 days I'll update w/foto, shortly -(very SLOPPY mistakes, medical clinic staff. ) I hope they used correct weight for doping anesthesia & the 4 meds guess they DId need my more than I ! But hearing aides or training ur inept staff. .. but my SHYANNE IS a trooper & she's gonna LIVE .. w/all 4 paws. (never again will this happen 2 me.. a new year AND A new vet clinic.!!!) MERRY XMAS !!! HO HO HO! I feel like old Saint NickY... Who's been naughty & Who's been Nice (No. 1 is correct . Naughty!

Virginia has been my trusted vet for over 5 years now. I have 5 dogs and each has had their share…read moreof problems over the years, but Virginia's no-nonsense approach to their well-being has been a godsend in this house! When one of my dogs isn't feeling well, the last thing they need is to get dragged out to sit in a strange place with other strange dogs for an exam. But, Virginia comes right to the house and does the entire exam in the comfort of their own bed (or couch). While she has labs and x-ray abilities at her disposal, she uses them sparingly, opting instead to treat the animals based on her years of experience. No strange vet techs or trainees, either. It's JUST Virginia! Great care at affordable prices is what you'll get with Encanto Mobile Veterinary Services. You and your pet will love Virginia!

I will never take my cats to the vet again!! Good news is now the vet can come here, and it's much…read moreless stressful on all of us : ) We got two cats from the Humane Society last year (not related) and they are just now starting to get along. When one of them got stung by a scorpion the office visit to the vet set relations way back. All the strange smells, one's an alpha and one's perhaps a delta or epsilon, I didn't see either of them much except for fighting... So, when my epsilon had an eye issue I decided to seek out a mobile vet-I don't know why I didn't consider this sooner. Dr. Kennaway was just wonderful and I would certainly patronize her business again without hesitation. Prices were better than I expected for an in-home visit.

Throughout the years my dogs have received care from Dr. Temple, Dr. Maddy, and Dr. Jeri. All three…read more(and the techs!) are very attentive, friendly and empathetic whenever I've come in. I have moved away from the area and now live in South Phoenix but still make the drive here and will continue to do so for ACH!

I've seen both Dr. Jeri and Dr. Temple here and they are both great. And the rest of staff here are…read moreso kind and wonderful. As someone who's worked at a veterinarian hospital before and knows how hard of a job it is, these people make it look easy. The techs here really care and do a great job and Sabrina is a lovely receptionist. Grateful for their care for our 4 dogs! We just recently added another to the pack.

Everything from the techs, front office (Kendall)! and Dr Desiree Garthe is the absolute best vet…read moreand I have had her care for multiple pets over 20+ yrs. She also does home visits on Wednesday which can be so helpful when your pet it sick or needs euthanasia.

I second the other review, Dr. Garthe is a live saver. Our cat Luna managed to sneak out into the…read morebackyard when the dog got let out and no one noticed until morning when she came back inside. Apparently she got into a cat fight and the puncture wounds on her belly abscessed rather quickly. I called several mobile vets in the hopes they could come to me as my cat was incredibly stressed and fearful and I didn't want to exacerbate it by taking her to our regular vet who only had long waits and no appointments available. When I called the office manager Tammy said they didn't have any appointments available, and that the vet tech had already gone home for the day, but after we spoke about what was going on she told me "hold on" and when she came back to the phone she said they were going to come to me right away. I could tell how much she cared about my cat just from our conversation. Dr. Garthe was wonderful with my poor grumpy girl, who isn't much of a people cat. She had her calmed (as calm as an in pain cat can be) and drained and cleaned the wound, and then taught me how to care for it. Today shes eating, drinking and even playing again! Its very apparent that she truly cares about our fur babies, and I would call her again in a heartbeat if I needed her. I would give an arm and a leg for my cat, but at the end of the day the superb care she provided was incredibly affordable. I would recommend Dr. Garthe to anyone looking for someone that cares about their animals like they're their own. Thank you Dr. Garthe, and Tammy, you were an incredible assistant! I'm eternally grateful.

I knew from the time I entered this was going to be an awesome visit. It was our first . My dog's…read morename is SOOKIE, 2 yr old Jack Russell Terrier. In 3 Months we have bonded very well . My rescue was poorly treated by her owners. Now because of our bonding, SOOKIE is Calm , Cool & Collected Liz , was the Vet Technician. My dog responded well because of the warmth & TLC , Liz gave her. She gave SOOKIE, a once over checked her ears, took Her temperature and prepared her for the Vet. Dr. Young came and took SOOKIE in his arms.; immediate report! He said she was healthy and came back Just to thank us for coming in. I absolutely loved this Veterinarian and his staff. Every person is trained to give their all to the dogs and their owners . Check them out!

I cannot recommend Companion Pet Clinic on 32nd Street and Cactus enough. They are owned by a…read morehusband and wife, and you can truly feel how much they care about both the pets and the people who bring them in. They have always been incredibly kind, honest, and compassionate with us. They take the time to explain everything, answer questions, and work with us based on what we can realistically afford. I never feel rushed, pressured, or like they are trying to upsell unnecessary tests or services. One thing I appreciate so much is that they do not charge for follow-up visits for the same issue, and sometimes they simply want to see the pet again because they genuinely care about how they are doing. That kind of care is rare. They are also amazing about getting us in quickly, often the same day or next day, which means so much when you are worried about your pet. I do not have a lot of extra money, but anytime I pay for care here, I feel completely confident that my money is going toward the best, most thoughtful service possible. I never mind supporting them because they have earned my trust over and over again.

I drive from Desert Hills to have Dr Cromer care for my babies as I know she is caring and will…read moretreat my pets as if they are her own. When I had to put down my beloved Ginger. She sat on the floor with me assuring me I was doing the right thing. as Ginger went over the rainbow bridge.

This is the best vet I've ever been to. They were able to get me into an appointment within 2 days,…read moreexpertly examined my dog and found that she had contracted a virus. She felt better after a round of some meds and a bland diet after about a week of treatment. The total was around $250. After being a loyal customer to Banfield Pet Hospital for over 4 years, I stopped into to a Banfield, saw no vet and minimally explained the issue, & was quoted $1.3k for several tests. I left, was charged $75 for nothing. I was being scammed by Banfield and needed my dog to get the care she deserved. That's when I found West valley animal hospital out of recommendation from my bf. My dog is 100% better and it's thanks to this vet. Thank you for having such a friendly and personal receptionist, passionate vet techs and a knowledgeable vet who actually speaks to patients owners. Thanks for putting people and pets first!

I recently moved both my cats here from a further vet and have been very happy with the service. If…read moreyou live in downtown/midtown, the location is convenient, with a dedicated parking lot. Staff are nice and very competent with animals, even though both of my cats hate going anywhere and one of them is extremely anxious. I felt safe with them taking care of my babies. They also have clear billing so you know what you're paying for. I'll be continuing to return here for check ups and vaccine updates.

Dear Dr Ruiz & Staff, You have been taking care of all the…read moreanimals Michele and I rescue. Mostly Senior, FIV, FLV, or autistic cats. During the 20+ years we have been with CPAH, we have received above & beyond treatment from all the staff. I know Dr Ruiz may retire soon; I am happy for her but sad at the same time. She is a great Vet and really takes great care of the animals in her charge. My sister and her husband have also been taking their cats to her for decades as well. The staff and front desk personnel always go the extra mile to make sure you have what you need to do our part at home for aftercare. A huge thank you to PAOLA and ALICIA, and all the other VET TECHS and STAFF for all you care, attention and hard work. GOD BLESS!