Dear Dr Ruiz & Staff, You have been taking care of all the animals Michele and I rescue. Mostly Senior, FIV, FLV, or autistic cats. During the 20+ years we have been with CPAH, we have received above & beyond treatment from all the staff. I know Dr Ruiz may retire soon; I am happy for her but sad at the same time. She is a great Vet and really takes great care of the animals in her charge. My sister and her husband have also been taking their cats to her for decades as well. The staff and front desk personnel always go the extra mile to make sure you have what you need to do our part at home for aftercare. A huge thank you to PAOLA and ALICIA, and all the other VET TECHS and STAFF for all you care, attention and hard work. GOD BLESS! read more

Great Staff! Great Dr! Been going there Now 15 years! Clean office! Short time to wait! Friendly Professional Staff!

Overall this place is good, you can trust them to take care of your animal. The only concerning thing was the lady showed us the bill she quoted us for and then when I went to check out at the front it was $50-70 higher than what she quoted us. Always double check and ask questions... we got our dogs vaccines here and anal gland expression, and they are knowledgeable and nice. Vets are always expensive though. Not sure if it was just our dog being prone to having them, but after we got her anal glands expressed she still had the fishy tuna smell like 2 weeks later. So not sure if it was cause they weren't fully expressed, or if our girl is prone to them. They made our dog feel safe tho and was treated well and respectfully. read more

They are "not taking new clients" as of June 2022 Maybe you should advertise that fact read more

I know my fur babies are well taken care of every time I bring them to see Dr Ruiz. She's so amazing and really cares for them like they're her own. The staff is so friendly and sweet and I'm so glad I can trust them with my pups! Highly recommend !! read more

Central Phoenix Animal Hospital - Veterinarians Near Me - Phoenix, Arizona

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Great hospital! We took our new puppy there and he wasn't nervous at all. They were very kind and took the time to answer and explain all of our questions throughly. Would recommend to a friend. read more

I no longer live in the Valley, and I have yet to find an equivalent level of care Dr. Ruiz provided my girl and four boys. Mahalo nui loa read more

Central Phoenix Animal Hospital - Veterinarians Near Me - Phoenix, Arizona

estoy muy agradecida con la doctora Alicia y su personal Paula es muy amable y comprometida con su trabajo sobre todo la vet Alicia así muy amable y amoroso con mis perritos estoy muy agradecida ‍ read more

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I absolutely love this vet. Dr. Ruiz and her staff are incredible. When we adopted our pair of pups from the animal shelter Central Phx Animal Hospital has taken care of them as they have grown. The staff is so pleasant and accommodating. You can tell they love what they do. When we had no choice but to put our 13-year-old Scottie to sleep, I was devastated. The doctor and staff were so compassionate at one of the most painful points in my life. So long as I have pets, this place will always be my vet. read more

Central Phoenix Animal Hospital - Veterinarians Near Me - Phoenix, Arizona

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We had great service when we used Central Phoenix. Because of COVID, they still weren't allowing people inside but my dogs were always taken care of and were great squeezing them in anytime I had an issue. read more

In the past we have gone to three animal clinics in Phoenix, and Central Animal Hospital is our top, and only choice hands down. We have been going here for 6 years. It is important to me that over time, my vet gets to know my animal, besides help from a chart. We walk in for our appointment and the doctor says hi to me, and my dog, by name. This makes me feel like we are more than just a dollar bill. That is very important to me. The gals who manage/work in the office are also top notch. Paula is the office manager, and deserves great praise as well. She is friendly, polite, organized and always comes thru whether it is calling you back or placing a special order for dog food. The nail technicians are friendly, gentle and do a great job. The clinic is clean and always stocked with my animals food, which is a great convenience. If you need a new animal clinic, I would highly recommend Central Phoenix Animal Hospital. Thank you Central Phoenix Animal Hospital, for making this decision an easy one. K&C Reese read more

Don't listen to the negative reviews. I absolutely love Dr. Ruiz and her staff. I was lucky they accepted me as a new patient in 2020. Dr. Ruiz helped talk me through my dogs cancer last year. She has always taking such great care of my cats and dogs. When she retires, it will be a sad day for me. Love my girl Paola at the front desk. read more

It's not really a hospital in the sense that if you have an emergency you can go there. They do not accept new patients.

Absolutely love this place. Dr. Ruiz is the most caring and attentive vet my little baby has ever had. We appreciate her and the staff to the moon and back! read more

Central Phoenix Animal Hospital - Mr. Snuggles waiting to see his favorite Dr. - Veterinarians Near Me - Phoenix, Arizona

Dr. Ruiz and her great staff have been our Vet for over 20 years. They are the absolute best!!

Dr. Ruiz and her staff are the absolute best. I wouldn't take my pets anywhere else. I have been coming here for a long time and they always take such good care of my pets. They provide great service. read more

I have never BEEN to Central Phoenix Animal Hospital, but I have called them MANY times for kitty emergency questions, and even though they didn't know my name, or my cats, or get one dime from me, they always were extremely nice and beyond patient. Now I have a puppy, and his previous owner took him here for his shots. I've once again had to call them for questions regarding the shots and Puck's health and needs, and again, they've been nice as could be. When it's time for his next checkup (and my cats) there is no way I'll take them anywhere else. Because who's a precious baby? Who is? My wittle sweet babies are! Yes they are! Yes they ARE precious babies! read more

My Mini Schnauzer Bello's review of Central Phoenix Animal Hospital. Translation by: His human BELLO: Woof Woof Ruff Ruff Woof... TRANSLATION: Had me a bump the size of a Tesla Model 3 on my snout and my human -- aka Nervous Nelly -- got all worried. BELLO: Bark Ruff Woof Bark... TRANSLATION: I told him as long as I got my 4 1/2 squares a day, a soft bed, and no baths -- EVER, I'd hang tough. Besides, that bump just meant more of me to love... and who wouldn't want that? BELLO: Ruff Ruff Bark Bark... TRANSLATION: But Nervous Nellie wasn't buying any of it. Look, I appreciate the concern, but I'm a Mini Schnauzer. Nothing short of an empty food bowl... or zombie flea apocalypse is gonna rattle MY kennel. BELLO: Woof Woof Ruff Bark... TRANSLATION: So, to keep him happy -- and quiet, I let him chauffeur me over to the Central Phoenix Animal Hospital in our truck... and boy, do I love me a ride in our truck. BELLO: Ruff Woof Woof Ruff Bark... TRANSLATION: When we got there, I got to pee all over the parking lot. LET FREEDOM RING! BELLO: Grrrr Woof Woof Grrrr... TRANSLATION: Sorry, got this crazy itch needs a-scratchin' on my _____! (Fill in the blank) BELLO: Ruff Woof Ruff Bark Woof Bark... TRANSLATION: Ahhh, that's better! Meantime, the Vet was a real pro and made short work of that bump. The best part? The price was so reasonable that after my visit I got to go to Jack-in-the-Box for a cheeseburger. Man, it's good to be a dog! BELLO: Ruff Ruff Bark Woof... TRANSLATION: I give Central Phoenix Animal Hospital 5 out of 5 tail wags! read more

Dr. Ruiz and all of the staff make everyone comfortable...one of my dogs is quite large, so many people are afraid of him. He was mistreated before being adopted into our family. He is quite timid and nervous around people because of this bad treatment. He was afraid as soon as we walked in the door today, and everyone went out of their way to help him adjust. He has never had an accident and was so nervous that he peed all over my sneakers and the exam room. Instead of being upset or annoyed Dr. Ruiz helped to calm him and make him relax. I was amazed that the cost was so low when we checked out. Two prescriptions, examination and all shots for under $150. They also helped find out who his chip was with so we could update the information on the chip. This is the place to bring furry family members in Central Phoenix. read more

I've gone to the Central Phoenix Animal Hospital for years with numerous pets. They are the very best at customer service and caring for your pet. One time the doctor was not in town, I didn't know her temporary replacement doctor and I went to one closer in North Scottsdale. Oh yeah, was the new place modern and bright? Yes. Did they run completely unnecessary tests and charge me hundreds? You bet they did. Of course the tests were all negative. I guess you know who is paying for that fancy-schmancy place. So back to Dr. Ruiz and Veronica. Just an infection, some pills, a very small bill and viola! He's well. Like I said folks, it's been years of going there, several times putting my animals down from old age (one couldn't get up and was completely deaf) and they were so completely supportive. Honest, they don't run the expensive, unnecessary tests... have you ever paid for that valley fever test? She tests when she needs to but she always takes the most obvious, least expensive step first. Thanks guys, for years of awesome service. read more

Allow me to be frank: my cats are obese. People send cell phone pictures of them splayed belly-up on my living room rug to their friends for a good chuckle. (Poor things. I'm sure it's genetic.) Central Phoenix Animal Hospital helps me to treat the, er, specific ailments that go along with having fat pets without mocking or scolding me. (I'll spare everyone the details here.) My fatties are welcomed with love, and given great care at a great price. I love this place. They really care about animals. The Ladies who Lunch are on a diet, and it's going swimmingly. Thanks for asking. read more

The staff are always so friendly & kind. Doctor Ruiz is very caring & easy to work with. I never feel pushed (up-sold), they take great care of my dog whenever we visit. read more

Nothing but positive, excellent experiences here! The staff is so friendly and helpful, and Dr. Ruiz is just great. A couple years ago I took a three month business trip to Mexico and wanted to take my dog with me. I was able to get the exam appointments, and then a follow up appointment within three days of my trip (per MX requirements), and Dr. Ruiz filled out all the paperwork and translated it into Spanish for me. I had no problems at all importing my dog through the Mexico City airport. I've been bringing both of my dogs (Chug and St. Bernard) to Dr. Ruiz ever since. When my Saint, Lola, started developing a huge tumor, Dr. Ruiz was so gentle and calm and ran some tests on it, determining that it was just a fatty tumor (relief!!!). They've always been very careful about not over-testing and the fees are really affordable. Love this place! read more

Dr. Alicia Ruiz is the best! She's been more than excellent with my bunny! read more

Can't say enough good things about Dr. Ruiz and the staff. Always been accommodating and reasonable when dealing with the injuries to our beagle. The staff is courteous and Dr. Ruiz is trustworthy and practical in her diagnoses. I won't take my pets anywhere else. read more

I want to thank Dr Ruiz and her staff for taking such good care of me and my little angel Ivory. Professional but caring and warm. Thank you. read more

Central Phoenix Animal Hospital - My angel Ivory. We'll cared for by Dr Ruiz and staff. - Veterinarians Near Me - Phoenix, Arizona

This is by far the best veterinarian in Phoenix. I bring both of my dogs here and they are treated with great care. The team is so nice and welcoming every time we visit. I wouldn't trust my pets any where else. read more

Dr. Ruiz and her incredible staff have been taking care of all or our animal companions for quite some time now. They get my highest recommendation. You won't find better. read more

I've been to Dr. Ruiz and this hospital several times. Outstanding care is all my little Taylor has received. I am a human doctor, and I know how stressful practice can be, so I especially appreciate Dr. Ruiz as a true professional. Excellent approach with kindness and skill. The staff members are courteous and go out of their way to reduce the anxiety of this all-too-worried pet parent. Keep up the great work. read more

This is the best place in town for our animals and for us. Such good people. So much compassion. Thank you all for doing what you do for all of us and our fur babies. Even the most difficult things are a little lighter with the genuine care. Thank you. read more

Just moved to the area with my family of furry and feathered babies. I hadn't really focused on finding a vet. Bad mommy. Then my poor cat had some weird rash on ALL 4 of her paws. She is indoors only and really hates the car so going to the vet is very stressful for both of us as well as some of the people who could hear her yowling at volume 10 when we were stopped at traffic lights. Anyhow, the facility is very easy to get to and surprisingly had a reasonable amount of parking. It's an older facility but is very clean. Staff was nice. I was shown into the exam room promptly, which helped my cat's stress level a lot, and Dr. Ruiz was right on time. I am punctual so I appreciate it when Drs are as well. She was nice and very gentle with my cat. My baby let her examine her, look at her paws and even shave some of the mats in her fur off. Don't judge,LOL, it's common for her breed and we struggle with it even with regular grooming. We discussed the issue with her paws and much to my surprise she felt it was an allergic reaction vs autoimmune and didn't run a ton of tests thus running my bill up to a mortgage payment! She simply said, keep an eye out, if it happens again, get her back in and we will go from there. I will definitely use this vet again for my 17 yr old dog. One caveat to keep in mind, Dr Ruiz is THE ONLY VET so in emergencies or last minute visits you may not be able to get in when you want or need to. . read more

this vet is great. I have been going for 18 years. Dr ruuz and her staff are terrific. the are compassionate and really care about your pets health and development. she was my primary vet for two cats, now both are gone. we just adopted a new puppy, she be going to see Dr ruiz too. read more

Dr. Ruiz and her wonderful staff have been providing excellent medical care for my pets for almost 10 years. They are extremely caring, attentive and affordable. I would highly recommend Dr. Ruiz and her practice! read more

Dr. Ruiz has been caring for my fur babies for over 20 years. It seems I always adopt the ones who have a weird disease or condition. I have nothing but the highest praise, trust, and gratitude for Dr. Ruiz, Kathy, and the rest of the staff. Currently dealing with my boy who had to have a leg amputated due to cancer. Dr. Ruiz referred me to the best specialists and has kept up to date with his treatments. read more

Took great care of our kitten. We're very kind warm and attentive. We felt at ease bringing our baby in

Today a 3 week old kitten fell off my roof during a monsoon storm, dirty and covered in fleas. I called CPAH and they got us in within an hour and a half! The staff was very friendly and made my anxious self feel calm and at ease. They examined him and cleaned him all up and he's looking so much better already! Thank you Central Phoenix, I would recommend them to anyone! read more

I went to this vet for a few years. They seemed fine when my pet was rather healthy, but as she got older, she seemed to get odd diagnosis. I continued with their prescription treatments for a week, but my pet didn't get any better, so like any good "mom", I got a second opinion elsewhere. It was a night and day difference!! Central Phoenix Animal Hospital had said my pet had a parasite, something that is diagnosed with a easy test...the new vet did the same test and said "NO WAY!!" My pet ACTUALLY had hyper thyroidism, not a parasite. (my pet NEVER goes outside, so I thought it was weird that he would get a parasite). After 7 days on the proper medication, my pet was healthy and back to normal. This vet also misdiagnosed another issue my pet had...like REALLY MISdiagnosed her (saying she broke a bone...SHE DIDN'T!!!). I felt sick about it. I also didn't like the way they handled my pet when she was injured...I know they want to protect themselves, but they were REALLY rough with her (I offered to help, but they just manhandled her instead.) If you have an adorable little healthy puppy or healthy kitty, they're fine. They're actually pretty nice usually and I know they probably help out a lot of people who don't have much money (I saw a few instances of people not having a lot of money and they'd work with them), but, if you really need GOOD vet care, I'd go somewhere else. Oh yeah...the last time I was in there, they were joking around in the lobby and two women came out of one of the examine rooms, obviously upset, crying, etc. It was obvious that they just had to put their animal down. No one stopped joking and laughing...they just yucked it up while these two women fought back sobbing...it was so sad. I wanted to give these two strangers a hug and kind word and then slap the employees for being so cold and insensitive. Inappropriate. read more

Dr. Ruiz and staff are compassionate loving professionals. She knows my wife's name by her voice in the office or on the phone. The personable experience is worth the 50 mile round trip for our fur family! Highly recommend this clinic!! read more

I've been bringing my pets here for about 17 years and referring others to go here as well. Over the past couple of years, things have not been going so well with customer service (the guy behind the counter always acts as if he could care less about you or your pet) or cleanliness of the business. I've also had trouble with them stocking my pet food that they prescribed. I hate to see any business go downhill, so I am hoping that things turn around here. Meanwhile, I will be going somewhere else. PLEASE take pride in your businesses!! read more

Dr. Ruiz is kind and caring with all the dogs I've brought here over the years. Her staff has always been friendly and kind to the many, many different dogs I've owned. Those people that have written poor reviews had experiences there that are unimaginable to me and probably many of her other clients. I've owned seven different dogs over the years, most at the same time as others. Her costs were fantastically reasonable when a couple of the dogs became extremely ill, or developed chronic illnesses. She encouraged me to view X-rays to follow along with the progression of the severe arthritis, while providing me with suggestions for alternative exercises, diet changes, supplements, and medications to help reduce the pain in my dogs. Dr. Ruiz, over many years, provide me with information and suggestions to help me improve my dogs health while avoiding procedures that could be otherwise dangerous to my dogs well-being. It would behoove anyone that reads the Yelp reviews to go ahead and read the ones that were removed from the reviews because they forgot to provide stars. You'll find most of those were very positive reviews, but they Yelp software automatically remove them because the people failed to put stars. You'll find almost all of those were positive reviews. If you're looking for a caring staff, that allows walkins, that has a very accurate computer system, and is extremely reasonable with cost, Central Phoenix Animal Hospital is the place to go! Dr. Ruiz even provided me with proper medications and necessary injections to help raise a baby mockingbird I found. This was all done at no charge. read more