1. Enchu Details

    1. Enchu Details

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    Enchu Details

    5.0 (1 review)
    Open 7:00 am - 6:00 pm

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    Services - Enchu Details

    Handwashing

    Touchless wash

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    2 years ago

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    Quick Quack Car Wash

    Quick Quack Car Wash

    3.5
    (136 reviews)

    This location is my regular spot to swing by a quick car wash. The staff is friendly although I…read moreshuttle through the member line and don't interact often. They've been behind on some repairs lately. Air compressors that didn't blow to no signature Duck projection on the windshield or seasonal sent through the air ducts. Even though the small details need some upkeep the job gets done and the staff is always friendly when I have a request.

    Today I visited the Lincoln location, which I frequent regularly. Unfortunately, I experienced yet…read moreanother issue that has been ongoing at this location. Every time I come through, I clearly request that staff do not spray the bug remover on my vehicle because I have been told it can damage paint and window tint. My previous vehicle was damaged after being sprayed, so with this new vehicle I always make a point to ask them not to apply it. I even ask the employee at the entrance to write the request on the windshield. Despite doing this every single time, the employee waving cars in still sprays it anyway. In the past, I have even gotten out of my vehicle and gone to the office to politely inform staff that the request written on my windshield was ignored. My intention was simply to make them aware so they could correct the issue. I have never yelled at or disrespected the employees. Today the same thing happened again. When the employee began spraying my vehicle, I rolled down my window and waved to get her attention. When she approached, I told her "No bug spray." She said the other employee wrote "xxbug," meaning extra bug spray. I clarified again that I did not want bug spray. As I rolled my window up I muttered "f***" out of frustration, but it was not directed at her and I did not insult or yell at the employee. This situation keeps happening despite my repeated requests. While I was drying my vehicle afterward, a man approached me saying he heard there was an issue. He identified himself as Ashton and claimed he was in charge of all of Northern California operations related to soaps and training for Quick Quack Car Wash. When I explained that my concern was the repeated spraying of bug remover despite asking them not to, he insisted that their chemicals cannot harm vehicles. When I mentioned that my previous vehicle had been damaged and that I had been told by a Quick Quack employee that the product contains an acidic component designed to break down bug residue, Ashton called me a liar, told me I "know absolutely nothing," and said I was making things up. He also accused me of cussing out the employees, which I did not do. His tone was yelling, rude, and completely unprofessional, especially for someone claiming to hold a regional-level leadership role. During this conversation he also informed me that he would be removing my account from their system, which felt retaliatory given that I was simply raising a concern about an ongoing issue. I asked for his name and again he represented himself as someone who oversees Northern California soaps and training. After he walked away, he began taking pictures of my license plate. My brother was with me and overheard the entire conversation. I later contacted the Quick Quack employee I know within the company, who informed me that Ashton is actually only a team lead, not a regional manager or someone in charge of soaps for Northern California. He was shocked that Ashton would represent himself that way and even more shocked by how a paying customer was treated. At this point, the ongoing issue of my request being ignored is frustrating enough. However, being called a liar, yelled at, threatened with account removal, and treated disrespectfully by someone representing the company is completely unacceptable. I hope management looks into both the repeated failure to follow simple customer requests and the unprofessional behavior displayed by this employee. I also find it very interesting that on Google they have a 5 star rating but on yelp they have a 3.5

    Quick Quack Car Wash

    Quick Quack Car Wash

    4.2
    (142 reviews)

    Very easy transaction, they helped me swap my membership to my new vehicle. The wash itself leaves…read moremy truck clean and shiny. Thank you for the great hospitality. There's always towels available and friendly people to help. It's hard to beat the price of having 2 unlimited memberships. The add on cost is great when adding a second car!

    Up early and although there is rain in the forecast, this dirty girl needed a bath!! With the Quick…read moreQuack membership, you can go to any of their locations and wash your dirty car from the inside-out. The price of 2 car washes a month makes it well worth the membership. I had never been to this location, so finding the entrance was confusing and a little overwhelming with the car behind me that seemed to be really close. With the membership, I can pull in and get in a specific lane (there is one for cashiers and another for membership) and the gate automatically opens after a camera somewhere reads my license plate. Pulling in is a breeze. There is someone to guide you onto the conveyer belt. They sprits your car with a stronger solution before you enter the first spay down followed by brushes. However, the brushes do not seem to get up close to the area where your mirrors are. Each side gets 2 passes with these particular brushes and... well, this location is yet another that just misses the mark. Then these dryers are almost pointless. When I pulled away from the dryers, the entire car still had drops dripping down the sides, down the back. Across the windshield and hood of the car. This location makes more work for me!! At this point, if your pulling into the stalls with the vacuums, YOUR IN LUCK because there are damp towels so you can get out and dry your car off yourself! I do appreciate that they have vacuums and air houses... but it would've been even better if they worked! The stall I was in didn't have a working air hose or vacuum on the right side. I just said to heck with the passenger side of my car and didn't vacuum it. My driver side is looking pretty fly though This is a decent Quick Quack if you just need to run through real quick and be on your way. I'm not sure about the other stalls and how the rest of the vacuums & air hoses worked, but I am stuck with one dirty side... "Don't drive Dirty" ... is Quick quacks slogan... well, then fix your stalls or at least put up a sign letting the community know that house isn't working. I hate 'driving dirty!'

    Enchu Details - carwash - Updated July 2026

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