Helping someone to get a car can be a real challenge. To make things even more challenging, we were…read morelooking for a specific car in a specific color with some specific options included as well. Easterns Automotive Group had the one we wanted and that's when I got in touch with Mike. Now I've been through the process of buying a few cars before and out of all the experiences I've had, Mike has done the most to make sure everything went smoothly and that we had an amazing experience. First, Mike made sure I was able to look over the Carfax and see if there was anything I might be concerned about. He didn't have to take the time to do this but he did. Then he made sure the car was thoroughly detailed for us as he knew this was going to be a special gift. When it came time to do the paperwork, things were a little more complicated because we were purchasing a vehicle out of state, but again, Mike was making sure we felt comfortable with everything and we never felt bad for asking questions if we had them. Finally, when it came time to ship the car, Mike was there making sure it got loaded ok and was safely on it's way. Now technically, Mike's job was done, but he wasn't done making sure our experience was the best. He was checking in to make sure the Jeep was delivered ok. Even though that wasn't his responsibility. He was genuinely excited to hear how my mom would react to seeing her Jeep and again, wanted to do everything he could to make sure she had a great experience. He even sent a card and called her to congratulate her! Mike went above and beyond because he not only helped make sure we were getting a beautiful Jeep for mom, but that she would get the kind of VIP experience that she would remember for the rest of her life. And that's not something you can necessarily pay for. It takes a special type of person who understands the value of relationships and that's what I came to see about Mike. He doesn't just treat you like a customer, he treats you like family. When buying a car from Mike, you feel like you're buying a car from a friend, someone who cares about you and is looking out for you. So thank you Mike! My mom will remember this experience for the rest of her life and we couldn't have done this without you. For anyone considering purchasing a vehicle, I would highly recommend giving Mike a call or stopping by and saying "hi!" Mike has such a gentle and loving personality, that I believe whether you end up buying a car from him or not, you'll consider the time speaking with him worthwhile. And if you're fortunate enough to get to know Mike to where you become like family with him, well that's the true blessing in all of this that goes way beyond the measure and worth of any vehicle you might decide to purchase.

I was frustrated in trying to buy a car and left but the manager called me the next day, met my…read moreprice and agreed to deliver there car to my house. I appreciated the service correction very much. Louis the sales guy was easy to work with.

I was very surprised to find how lax the folks at Enterprise Car Sales are. Car dealerships…read morenormally give me anxiety. Salespeople have to meet their quotas. They will usually pressure the customer into a purchase he or she may not want. That's not really the case here. Enterprise sales really look​ out for the customer's needs and budget from the get-go. I was very happy with the purchase process. I originally just walked in to see if I could find a suitable minivan for our family. I was shocked to learn that their most expensive model, a 2016 Chrysler Town & Country, was well under my perceived price range. In fact, they had many great models for good prices. If I were looking for a 4-door sedan I'd probably go crazy trying to have to pick the right one. Unlike a brand name dealership, there are plenty of options here: KIA, Honda, Hyundai, Ford, Toyota, etc. I only wish this location had more hybrids and electric vehicles. Kevin was our sales guy. He's super friendly and knows his job well. Sheldon checked us out at the end. We're definitely considering coming back here for our next auto purchase.

I've rented from Enterprise twice, and both times the cars were not as clean as I expected. One…read morevehicle had a strong odor that lasted throughout my one-week rental, and the other was also not clean. I recommend paying more attention to vehicle cleanliness before renting them out. Vacuuming alone isn't enough--cars should be washed, cleaned thoroughly, and aired out regularly to keep them fresh. Taking a few extra steps to ensure every vehicle is clean and odor-free would greatly improve the customer experience.

We've been bringing our family vehicles here for over a decade, and they never disappoint. Highly…read morerecommend! Great service, fair prices, and we always leave completely satisfied.

We bought a car here. The car wasn't perfect, but the seller bent over backward make it better. The…read moreprice was listed online. Seller already had a state inspection done, but we had a second one done. It said the calipers needed replacing, which the seller did, even giving me a car loan while they also fixed a door part. The battery died a day or two later, and the seller replaced it free of charge. We forgot the deadline for registration, and the seller helped us get new temporary tags and get the permanent tags. Honest and helpful!

great place for inspection highly recommend they get you in and out good service tap in with them…read morevery good people

From the owner: Unique vicente auto repair read more

Awesome service from beginning to end from Ricardo! It was our daughter's first time buying a…read morevehicle and I gotta say it was the best experience. I would recommend going to this place for HONEST and EXCELLENT service! Wish all dealerships were like this. Only a few around.

I do not recommend this auto shop for used cars. They look great on the outside, but the quality…read moredoes not match the appearance. I purchased a 2012 Ford Focus after clearly telling Tony I needed a reliable car for my daughter and myself. He assured me the vehicle was in good condition, which turned out not to be true. In less than a year, I've had to return for mechanical issues at least seven times. Extremely disappointing experience. Never again.

My family has been going exclusively to Langley Auto Sales since moving to the area over 20 years…read moreago. In all those years there has not been one disappointment. When you bring in a car for a repair, its very transparent, with none of the hidden fees or unnecessary repairs you would normally have. In fact, we once brought in a list of repairs that a dealership had recommended and Tony was honest, saying most of them weren't necessary and helping us save money. In addition, we always consult with him before buying a car. He is very knowledgeable about quality, lifespan, and safety of many vehicles. Over the past year and a half, we have bought 3 used cars from him and Mike. Tony always fixed them up for us (sometimes going as far as to refit them with new tires for free) and gave us a reasonable price. One car had an engine light turn on which Tony looked at and fixed immediately. Finally, the business itself is well run. There is a welcoming atmosphere and a small, close knit staff that exude intelligence, honesty, and integrity. The past 20 years we have built a good familial relationship with the business and its owners. We would never trust anyone else with our vehicles!

Never have had an issue that Providence wasn't able to assist with. Wonderful customer service!…read moreBaba & Juanita are dutiful and attentive. I've rented multiple (4) times from Providence and just waiting to buy the right one from them. Know that this isn't like the big time rental companies, but their cars are clean and have gotten me to the mountains of West Virginia and the coast of Virginia without letting me down. **Pro Tip: If you don't have a credit card and can't rent from the majors, Providence (to the best of my belief) does cash rentals!

do not rent with this company!!!! they gave us a dirty car with all the lights on on the dash!…read morethere was no gas in the car upon pickup, the check engine light was on, the airbags didnt work, the car was old and run down! we only had the car for 4 hours before it broke down!!!! we got pulled over in the car and the officer said the registration was suspended and the tags were supposed to be taken! the car had no insurance on it for over 6 months!!!

Universal Auto Group primarily deals in high-end used European vehicles. I had an excellent…read moreexperience purchasing my 2024 Polestar 2. The car was clean, had low miles, and had been a lease return with one owner. This is a small business who's big on customer service. Though my vehicle purchase was modest compared to many of other cars, I was still treated as a valued customer. Chip was very knowledgeable about the market generally and this unique vehicle in particular. No hidden fees, no high-pressure sales tactics. No frills, just a family-owned establishment doing good business.

I recently just bout my 2nd vehicle from these honest good great folks...everyone there is very…read moreknowledgeable & their wealth of experience & honestly is greatly appreciated..the cars there are perfect!!