I am a little late with writing this review, however it is very well deserved. This was the…read moresmoothest and most pleasant car buying experience I have ever had. I had not bought a car in 10 years so I was a bit hesitant initially. I spotted my perfect car (Mercedes CLA 250) from the USAA car buying service and contacted Tricars immediately. Matt promptly got back to me and we scheduled for me to take a look that afternoon. I came in and it was just as described and right price. I actually didn't expect to make a decision that day, however I felt super confident in my purchase and took the plunge. As I said before, it was such a pleasant car buying experience and 7 months later I'm still happy with my purchase. I will definitely be purchasing from Tricars again.

I'm super happy I found these guys. I traded in my mustang and got an Audi A7. The process was…read moresmooth and easy. These guys are truly professional and do not waste your time, and are utterly respectful. I've purchased many cars in my life but it has never been this easy. The front right headlight had some condensation in it and Arash said it would be taken care of on their expense in two weeks or so. They are very detail oriented and very honest. I really couldn't be happier. Matt was a big help too. I highly recommend Tricars.

Don't go, don't go, don't go, stay far away! Junk Cars Just shiny…read more I implore you don't do it. The guy is a salesman and possibly a fraud. This was the absolute worst experience I ever had. I came to purchase a car for my wife, because hers went down. She found a car and we purchased it cash. But if I rewind, the whole entire time that I was there, this guy spoke so highly of not selling junk and not selling bad cars. My wife test drove it on the highway and back up the street for about 10 minutes. My wife like the car. She drove the car for a couple of days and then began mentioning a rattle and shake on the front end of the car.(Now, remember, some women will just drive a car until the wheels come off, and never really noticed sounds, but this was different and alarming to her) I got in. I heard the noise while she was driving, I decided to drive I heard the noise shaking loose sound, not only was there a shaking, loose sound whenever you press the gas pedal during the gear changes the steering wheel which snatch to the right right in between the gear changes. That's when I was sort of confused because I did not think that there was anything with the motor that could be related to the steering at all, even more odd. I return to the dealership. Now this is when the funny business starts the young lady there immediately starts getting crazy defensive about my complaint and the quality of vehicle never saying to me bring the car back so we can see what's wrong. However, she was sure to make sure that she stated that you know this is a used vehicle, and I should know better, this is an as is dealership, (Like get outta here clown you know you can't complain at a used car dealership sorry you have to be quicker than that, sir. Was her attitude) she began making excuses for her manager or the owner I returned again the same thing he's not here he's not here. Here's the crazy thing the whole entire bottom of the vehicle never had screws installed on the control arms of the truck except for one bolt that was hanging out had we not gone to a mechanic who did a full inspection and me videos and showed us that we could have been killed in this car no call steel Tuesday from direct auto. These vehicles are unsafe and whoever the person is home inspected, these vehicles should be fired and this place should be close. I have video footage and I have the entire inspection report. I am considering posting it on here also so that you can see how horrible this business is don't go horrible this business is don't go there. I implore you don't do it. The guy is a salesman and possibly a fraud.

Most folks these days would probably say they'd rather do anything other than buy a car, but I…read moretrust Sam and Al will change their minds. These guys made it not just easy, but legitimately enjoyable. I reached out via email and got a response back within 15 minutes. Once I arrived to check the car out, it was as good in person as it looked on paper. No pressure, no hassle. Pricing is firm but more than fair, and they even offer warranty options if you want the extra peace of mind. In short, I had a 10/10 experience (only took about an hour and a half, counting test drive and paperwork) and would absolutely buy again if given the option.

I just had a very bad experience with their servic department. I bought a new car at this…read moredealership and brought it back for 5000 miles service. They told me the front left tire is losing air and needs to be replaced. They asked me to pay for the new tire. they ordered the new tire and asked me to come back the 2nd day. After waiting for nearly 2 hours, they finally got the new tire installed. However, when I checked the tire, I found that the technician installed the new tire in the wrong location. He changed it with one of the good tires and kept the bad tire on the vehicle. He did even checked the pressure before driving out. It's really very dangerous to customer With this kind of service. They don't even wash the car after the service. I am really very disappointed with this dealership. The service is terrible.

First, I should say that I was so upset by my whole experience here, that I took some time, before…read morewriting this review. This happened about 3 months ago. I went into Fitzgerald Subaru since my son had previously bought a car from them. As I entered the dealership, I was asked what kind of a car I was driving. I told them I drove an Acura and they sent me over to the Genesis side of the dealership. I did look at the Genesis, which was very nice, but on my way out I decided to stop back in and test drive a Subaru Outback. I went for a test drive and really liked the car. When, the sales manager asked how the test drive went, I said that I liked it, a lot more, than I expected too. I sat down with the salesman, who preceded to tell me that they don't make deals on the Outback, the sticker price is what you get. I was a little turned off by that attitude, but at the time, they were having a great discount on the loan interest level, so that made it a very attractive deal. Here is where things got crazy, I came back the next day,to try the car that I liked a lot, one more time. I am telling you, the very next day...and the car was blocked in by a row of new cars, that had just been delivered. My salesman told me, come back tomorrow and we can test drive it then. I said, "What if the car sells in that time?"The salesman Should have told me to put a deposit on the car and then, it can't be sold." But, Instead he said,"Those Cars Don't Sell That Quickly!" Well, I guess you can predict what happened next, the car sold! And, the salesman didn't even have the honesty to tell me. He just brings out another version of the car. When I asked him, " Where is the car I liked?" He finally admits, it sold. Well, I asked to speak with the manager. So, the manager, says they can get another blue car for me and asks me to come back the next day to meet with him. This was my 4th trip there (in the same week). I arrive the next day to meet with the manager about this whole mess and the manager, couldn't see me, because he was tied up in meetings. Seriously! To their credit, they did transfer another model and color of the car to this location. But, I could never get the seat in a comfortable seat position and I didn't buy the car. But, you should know and be aware of all the miscommunication, mess ups, and just plain lack of knowledge that I experienced at this dealership.

Very professional. Got a fair price for car and they came to me to pick it up. Highly recommend.read more

I had a great experience working with Emils & Dante @ Nico Buys Cars.They offered me a great price…read moreon my vehicle and they were both professional and courteous. It was a smooth hassle free experience. I would definitely use their service again and highly recommend them to others. Kingsley K.

Gus Antar was extremely helpful and attentive. Great selection of high quality cars, and an honest…read moreman running the shop. I'll be back next time I need a car for sure. John Wiegmann

Third vehicle purchased at Seven and Below. We were able to find a Honda Pilot. Awesome customer…read moreservice and deals. Thanks to Gus for making sure the transaction went well.

My husband and I purchased a car from Elite. The purchase went very well! The staff is excellent to…read morework with. Highly recommend Elite for purchasing your next car. We are considering purchasing another car there for my husband.

I bought a used 2020 BMW i3 from Elite in 2023. The vehicle condition was similar to a new car, but…read morethe price was heavily discounted. I've owned this car for almost a whole year now and I still love it. I haven't had any problems with it. The buying experience was pleasant, with the only hiccup that the salesman was not very knowledgeable about the car. I had already done my research though and was able to answer my own questions with a quick test drive and poking around in the car's software. I did not have the same issues as other reviewers with the tags. They got me permanent tags with weeks to spare before the temp tags were set to expire. In my experience, they represent a car honestly. If they are selling it as like-new, it will be nearly factory condition. If they are selling it with known issues, they will disclose the issues and knock a large sum off the price. You just have to know what you're getting before you buy, which is the responsibility of the buyer.

I recently started using this Service Center because my wife had always spoken very highly of it,…read moreespecially of her service advisor, Ben Thurston. Before coming here, I used Toyota 355 in Rockville, but after a very disappointing experience there, I decided I would never return and began looking for a dealership that truly values its customers. This was my second visit, and once again Ben Thurston exceeded all expectations. In addition to my scheduled maintenance, I asked him to look into some damage on my wheels that I believed should be covered under my service plan. After reviewing the situation, Toyota initially determined that the repairs would not be covered. While I accepted the decision, I expressed my disappointment that the wheels on a truck I purchased for nearly $90,000 were already showing significant wear after less than two years. Rather than simply delivering the bad news and moving on, Ben took it upon himself to explore every possible option. He contacted multiple wheel contractors, discussed the situation with his management team, and even reached out to Toyota on my behalf. He genuinely cared about finding a solution and never stopped advocating for me throughout the process. In the end, Ben was able to secure approval from Toyota--not just for one wheel, but for the replacement of all four wheels. That outcome was far beyond anything I expected. Customer service like this is rare today. Ben went above and beyond in every sense of the phrase, demonstrating professionalism, persistence, and a true commitment to customer satisfaction. Because of him, I will continue bringing my vehicles here for service and will recommend this dealership to friends and family without hesitation. Thank you, Ben Thurston, for your outstanding service and dedication. You have earned a customer for life.

The power windows stopped operating, so I took my car to Jim Coleman Toyota for new fuses…read more The techs claimed that all of the fuses had been replaced and a diagnostic test was necessary. In total, I paid more than $400 just to have my fuses replaced. What's worse: the next day the headlights were not working. This time I took my Toyota Corolla LE to a trusted mechanic. He showed me that two fuses needed for the headlights relay were missing. He also showed me that simply pressing a button above the window controls would unlock all windows and that I had not needed new fuses at all. This dealership should be cited for poor business practices.

Had a problem and needed instant fixing because we are taking a trip tomorrow…read more They said, come in, we did, and were out in an hour. And such friendliness. Shout out to Kevin who is the best.

Extremely Disappointed - Not Transparent and Ghosted After Signing…read more I want to caution anyone purchasing a vehicle from this Subaru dealership in Silver Spring to be extremely careful regarding their extended warranties and add-on services. While they are incredibly pleasant and helpful when you are in the process of purchasing, they ghost you when seeking agreement information after you sign the paperwork. When we finalized our purchase, they handed us a USB stick and told us it contained all the information about our additional coverage. It did not. I have reached out multiple times to multiple people--including following up with our finance representatives and even copying the General Manager, Eddie Sarecky--seeking the actual terms of the services we purchased. We have received absolutely zero response. My family and I are long-time Subaru brand loyalists, which makes this experience incredibly disappointing. We fully accept that the dealership and the finance manager make a considerable commission on these add-on products. We do not begrudge them making a living, but we absolutely expect basic transparency and customer service in return. It is completely unacceptable to ignore a customer who has already paid for a service and is simply trying to get the terms of what they bought. Do not leave this dealership without printed physical copies of every single contract and term sheet, because once you walk out the door, you will be ignored.