Cancel

    Open app

    Search

    Fleming's Ultimate Garage

    2.8 (91 reviews)
    Closed Closed
    Updated 3 months ago

    Fleming's Ultimate Garage Photos

    You might also consider

    Recommended Reviews - Fleming's Ultimate Garage

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Undercarriage of 3,000 mile described as "NEW" condition 1993MY car.
    L. W.

    -Prompt & Professional Sales Process, Poor After-Sales Support & Descriptions of Questionable Accuracy. -Sight Un-seen Internet Purchase by a buyer with 100s of Classic, Exotic, Custom car purchases under their belt. PROS: Extremely responsive on the sales side. Nice folks that took time out of their day to show me around when I stopped by unannounced post-closing of my purchase. Supportive (at no fee) of storing the vehicle indoors to allow for future scheduling of pickup/transport. Communicates effectively on the sales side how a customer requests, be it email, live chat, or phone. Great showroom. Eclectic Selection. CONS: Materially inaccurate condition descriptions in all areas including mechanical, paint, and operational areas. Optimistic & frequent use of word "NEW" when describing condition of vehicle purchased, when rust/corrosion/peeling paint was obviously and broadly present. Multi-point inspection and repairs appear to be marketing focused, car not safe to use. "NEW" old stock tires in fact original factory 1992 date code tires with flat spots & dry rot. Factory 1993MY belts, hoses, remained. Fluids not flushed. Internal-repair invoiced work of questionable quality (non-hardening sealer retaining portion of dash) Immediate failure of multiple items on delivery (dash display, factory radio, and hard starting condition that persists). Unresponsive in after-sales requests (30+ days of followups) for assistance or clarification on description inaccuracies. Summary: This multi-point inspected (by the seller) 1993MY vehicle with 3k miles has required substantial time and expense to bring up to a safe level of operation and continues to have a hard starting condition, the price paid was/is higher than the value of the car when accounting for the corrosion/rust/mold present in and on the vehicle from what was likely storage in a moist or coastal location. The condition does not match the "NEW" description. Ultimately the seller has ceased responding to my queries about this matter, a disappointment considering the strong response levels provided on the front end of the transaction.

    Mark B.

    I purchased a '64 GTO convertible from Fleming's back in the Fall 2020. I flew out from Carlsbad, CA to look at this car and test drive it. I had negotiated the purchase price prior making my trip. I met with Rich Budman, the sales manager, and test drove the car, pointed out some things I would like fixed, and agreed on the price and free delivery to Austin, TX at a garage I would be storing the car until my house being built was finished at a specific date in January 2021 to be confirmed in the coming weeks after I returned home. Rich put everything in writing I requested and I went through with the purchase. Rich agreed to ship the vehicle for free in January as part of the agreement. The first issue occurred when Rich forgot to mail me the title and I had to call him to get it sent out. Not a big deal... The real issue came later involving the transport of the GTO. I confirmed with Rich via text message that I would need the GTO delivered on Jan 15, 2021 in Austin, TX and I told him that i would be in Austin, TX for on the 16th and 17th in the event there were any delays in the event of any weather issues. On January 11th, I checked in with Rich to make sure everything was still going to go as planned and he confirmed that everything was fine. As I was boarding my flight to Texas on January 13th, Rich texted me and told me that he, "Finally got a shipper" after not telling me the initial shipper had cancelled several days earlier, and that they would be picking the car up is on Jan 15th and that they would be able to deliver the car on Monday Jan 18th at the earliest. This was a big surprise to me and I had return flight reservations on Monday morning. I told him why this is a problem. Rich started angrily texting me about how "We are not in the shipping business" and that he had told me he would, "do my best to have it there on the 15th" (This is not true & I pointed this out to him through text message screenshots) Keep in mind, I had absolutely no control over the shipping service and Rich had agreed to take care of it for free. I told him that this would be a huge inconvenience for me and I would like to be compensated for changing my flight and staying for an extra day in a hotel. Rich started rambling about how he "Thought someone else was going to be there to accept delivery of the vehicle", which made absolutely no sense since he knew I was making a special trip to receive the vehicle. And also how, "We stored it longer than we had to for you" which was totally irrelevant since storing it through January was part of the contract. Rich absolutely refused to accept any responsibility and at that point, I told him to have the owner contact me because he was being rude and irrational not taking any responsibility. If Rich had simply called me several days earlier when the original shipper had cancelled, I could have changed my travel plans to ensure I would not be staying longer than necessary. I arrived in Austin and emailed the owner and explained everything in detail and he agreed to pay me the $300 I requested for my flight change and extra day in the hotel. I contacted the delivery driver and he said he would have it delivered to me by Monday afternoon. In the following days, the driver told me that he would not have it there until Tuesday. I explained my situation regarding travel and on Monday the 18th, he told me it would probably now be Wednesday the 20th... I told him that I had a 5PM flight on Wed and to make sure he got to the storage location no later than 11AM due to my flight schedule and he said it would not be a problem and he agreed. Fast forward to Wednesday morning and I get a call from the driver that he decided to do another delivery first and that he would be there around noon... Very frustrating. I called my friend to do my a favor in the event I had to leave prior to the car getting delivered. Paul, the driver FINALLY arrived at 1:30. The ramp on the rig malfunctioned and he could not get the car off. I was forced to do a quick inspection and sign the release paperwork. I asked the driver what he did with the antenna and he said he removed it and showed it to me. I drove to the airport and my friend called me right before takeoff and told me that the driver had to go to an auto parts store and buy something to get the ramp working again. I landed in Dallas on a layover around 7pm and got a call from my friend that he finally got the ramp down and took care of getting the car into storage. I came back out to Austin about 2 months later to check on my house and visit the car and noticed the antenna was not on the car. I looked EVERYWHERE and it wasn't in the GTO & the driver did not remember what he did with it. So add a missing antenna to the problems. It was a very stressful, expensive, & inconvenient process that could have been avoided if Rich had called me immediately when he knew of the delay...

    Morgan three Wheeler - British Hand made 3 wheeler
    Raul P.

    I'm a car and motorcycle fanatic owning many collectibles over the years. They we're selling Morgan three wheeler which which caught my eye and appeared to be in impeccable condition. These collector cars are usually $40k+ needs to say, not an inexpensive toy. As I was communicating with Scott, I conveyed to him that I was an extremely picky Individual and normally I would fly out and get a visual and confirm over condition. Given the Covid-19 pandemic it was not the time to fly.. I asked him to please carefully convey all that needs attention including but not limited to mechanical and physical condition of vehicle. Scott was emphatic about the car being in perfect condition in all aspects. Needless to say. When I received the car the engine service light was on and the engine had a pretty bad pushrod oil leak. Along with various scratches and imperfections. Not what as conveyed to me. If you're buying from them without physically inspecting in person, DO NOT! They simply were not forthright and honest and their representations. When I called them to give them an opportunity to make things right they hid behind the sale as-is disclosure. Not an honest forthright company to deal with. Buyer beware!

    Suspension mounting points rotted through

    Where is the zero star rating option? I purchased a 1974 Porsche 914 from Flemings Ultimate Garage and I should have trusted the prior reviewers and my gut and run, run, run away from doing business with Rich Budman and Tony Fleming. If you see a review that reflects dishonesty, zero integrity and deliberate deception by this dealer, believe it. Rich is responsive, engaging and courteous, until he has your money. Then you are lucky to get a call or email response, and you are likely to be blamed for every issue or complaint you have. Bottom line, my car was sprayed extensively with thick black undercoating to hide/conceal excessive rust and rot by Flemings. This was deliberate and intentional as they completed a full cosmetic restoration on the vehicle and marketed it as restored. In fact, it was not even safe to drive and I currently have the vehicle at a shop paying thousands of dollars to address the structural issues and have not been able to drive the car since I purchased it. Beyond that, Flemings damaged the car prior to delivery and handing it over to the shipper, never told me about it, shipped it anyway after acknowledging the damage on the bill of lading then refused to reimburse me for the body and paint repair required to fix the damage they caused. They also agreed to send the second set of stock wheels along with the car, didn't, then lied and said the shipper refused to take them. Tony has zero integrity and Rich is a liar. As for competency, these guys don't know cars. They put 5 lug wheel adapters/spacers on this 914 in order to fit aftermarket fake fuch wheels but due to the offset had to fit extremely skinny tires and left no clearance between the tire and the rear 1/4 panel. It was amateur and foolish. This car was also a Can Am LE which has a very distinct "Bumble Bee" OEM paint scheme. Rich didn't know enough about the car to restore it with this paint scheme and didn't realize it until after I made a counter offer in the negotiations, at which time he threatened to pull the sale and remarket the car (as a Can Am LE). Again, Amateur hour. Don't be seduced by the sexy photos of desirable cars. If you want to be robbed and cheated and told to like it, deal with Tony Fleming.

    John A.

    So I went there yesterday Monday, July 3 the day before a holiday. The reason for my visit was that I found some wheels that I wanted for my truck online and they happen to be the one selling them. They told me to come in anytime and I went yesterday afternoon they immediately help me get the truck in the back that the wheels took my wheels off but the new wheels on and was more than helpful. These people couldn't be nicer the owner was helpful his wife the sales team other people walking around were all very polite. It was also great to to walk around and look at the extreme work that they do on these cars they have for sale. Mustangs, Ferraris just see my pictures that it is truly amazing I can't wait to go up there again and take my father when he comes to visit to see the Mustang fastback's. I may never buy a reconditioned or refurbished muscle car but I know if I can ever afford one I would buy that one for my father. All this over simple set of wheels that I want to purchase. You were definitely on my radar for any client or friend referral looking for your service or sales. Great job Tony, Monica, and the entire staff at Flemings Ultimate Garage truly a top-notch service for just a simple purchase that I made. Thanks again

    Bob D.

    I was looking for a Porsche 911 for about a month, saw one at Fleming's with a clean CARFAX and good service records but ignored it because I prefer to buy from a Porsche dealer with this car. After a month of searching and a few cars that I was interested in bought site unseen, I decided to take a ride to Fleming's. I met the salesman Trey, took a test ride and got the numbers. The car a 2005 Carrera 4S, was impeccable, the trade in offer was fair and everyone was knowledgeable. Trey got me very good financing from a credit union, which isn't easier for older cars and we did the deal. All this said, any car can be made to look great but can have mechanical issues, especially with Porsche and there is never a cheap fix. I picked up the car on Saturday, rode on the weekend and made an appointment with Porsche Arlington for a 40,000 mile service even though it's short of that mileage, fluid flushes and a full inspection, which would be the real test for me. The verdict? Porsche Arlington mechanics gave it a great grade. Mechanically it was very solid with no major issues and the extras I had done were normal or preventative maintenance. Fluid flushes, new coil pack, etc. So Fleming's and Trey get 5 stars from me. I would highly recommend them.

    Dodge SRT Hellcat
    Roy B.

    Thanks to Eric at Flemings! I had a great experience! They did a fantastic job, answered all my questions and were very thorough. Very happy with my new Hellcat.

    See all

    6 months ago

    Everything . Atmosphere, DJ, cars were fantastic. Jeanne and staff made for a memorable experience and evening.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Tony F.

    Tony F.

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 1

    1 year ago

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 0

    3 years ago

    Helpful 8
    Thanks 2
    Love this 3
    Oh no 0
    Photo of Greg B.
    14
    43
    14

    6 years ago

    Business owner information

    Photo of Tony F.

    Tony F.

    Helpful 7
    Thanks 1
    Love this 1
    Oh no 0

    1 year ago

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 1
    Photo of L. W.
    20
    140
    156

    7 years ago

    Helpful 4
    Thanks 1
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 2
    Photo of Mark B.
    147
    81
    35

    5 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    Helpful 3
    Thanks 2
    Love this 1
    Oh no 0

    3 years ago

    Helpful 5
    Thanks 1
    Love this 1
    Oh no 3

    3 years ago

    Helpful 6
    Thanks 1
    Love this 1
    Oh no 0
    Photo of John A.
    344
    160
    1699

    9 years ago

    Business owner information

    Photo of Tony F.

    Tony F.

    Helpful 5
    Thanks 0
    Love this 4
    Oh no 0

    5 years ago

    Helpful 3
    Thanks 1
    Love this 0
    Oh no 0

    4 years ago

    Helpful 6
    Thanks 1
    Love this 1
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    7 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 5
    Thanks 1
    Love this 2
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mike F.
    0
    11
    23

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Tony F.

    Tony F.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Tony F.

    Tony F.

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 1
    Love this 2
    Oh no 0
    Photo of Don F.
    31
    157
    577

    7 years ago

    Helpful 5
    Thanks 1
    Love this 2
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Tom P.
    24
    7
    2

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Tony F.

    Tony F.

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 0

    7 years ago

    Business owner information

    Photo of Tony F.

    Tony F.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Business owner information

    Photo of Tony F.

    Tony F.

    Helpful 8
    Thanks 0
    Love this 6
    Oh no 0
    Photo of Ryan F.
    8
    101
    34

    14 years ago

    Helpful 7
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Jon G.
    0
    13
    9

    6 years ago

    I bought a vehicle from Tony back in 2008 and I saw some oil leaks, but he refused to let me put the car up in the air. Beware.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 3
    Thanks 1
    Love this 3
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 3

    Ask the Community - Fleming's Ultimate Garage

    Review Highlights - Fleming's Ultimate Garage

    Tony Fleming and his team make every buying and selling experience enjoyable and professional.

    Mentioned in 24 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Used Car Dealers 184 times last month within 15 miles of this business.

    Verify this business

    Seven And Below Auto Sales

    Seven And Below Auto Sales

    5.0
    (7 reviews)

    Third vehicle purchased at Seven and Below. We were able to find a Honda Pilot. Awesome customer…read moreservice and deals. Thanks to Gus for making sure the transaction went well.

    After reviewing hundreds of listings for a spring/summer convertible a year ago, I kept coming back…read moreto a red 2001 BMW 325i listed by Seven and Below. I was admittedly worried, given that it seemed to be a small, non-descript dealer tucked in the back of a Rockville industrial park. My worries were 100% unfounded. Gus and his daughter could not have been more patient, more helpful, more "low pressure", and I ended up buying the BMW they listed. One year later, I am beyond pleased with the purchase. The car, which I thought I would drive only a few thousand miles a year during the warm weather months, was thrust into full-time action when my wife and I had a baby and needed a second car. It has been beyond reliable, and perhaps the greatest thing is that Gus keeps an open line of communication with his customers - old and new. He also owns "Southlawn Auto Service", and takes care of his car buyers by ensuring their car keeps running well at far LOWER repair prices than most charge. One text and he is ready to help you with any issue, as he did today for me - one year later - with a trunk issue. I am 50 years old, have purchased vehicles from multiple dealers and can honestly tell you that I would trust this place to buy my own daughter's vehicle when she turns 16! Buy with confidence!!!!!

    CarMax

    CarMax

    2.7
    (161 reviews)

    I've had good experiences here overall across two purchases and one sale. Last summer, I bought a…read moreconvertible that was hard to find here in the DC area, so I had it shipped through the Carmax network from a few states away. I knew going in that I would pay more at Carmax than at some other dealerships, but in the end, the extra cost (the shipping fee plus Carmax just being pricier in general) was worth it. My salesman, Marcus, was super nice and chill. I didn't feel rushed or pressured at all. The sales staff let me take a longer test drive than the normally allowed 20 min, and I appreciated their flexibility. After all, if I'm going to drop thousands of dollars on a vehicle, I need sufficient time to test drive it, visually inspect it, etc. I also appreciate the fact that Marcus and the crew did NOT drill license plate holes in my front bumper (the state my car shipped from does not require a front tag). He knew the car was looking sharp, and he guessed correctly that I would want to avoid drilling holes if possible (I found a magnet solution). He handed me my front tag as well as an order for Carmax tag installation if I changed my mind. That is good customer service. Now to the reason why I don't regret having paid a bit more at Carmax. My car ended up having two issues: an engine emissions issue (check engine alert) that required Carmax to update a couple of parts, and a paint bubble on the rear quarter panel. I'm thankful that I noticed both issues within the 90-day warranty period. For the paint issue, I brought the car back in, a service manager looked at it, and he said right away they'd cover the repair (either through a repair shop of their choosing or of my choosing). Again, I appreciated the flexibility. I was a little surprised they didn't write up paperwork promising to cover the repair, but sure enough, at the designated time, my chosen repair shop called the service manager, and the service manager made the payment. How about that? A handshake deal that came through. But seriously, Carmax, the paperwork route is the better one. Some pro tips: Make an appointment online. Unless it's a slow day like a Monday, do not just stroll in and expect quick service. I made two appointments (for two separate test drives), and a salesman greeted me within minutes of my arrival each time. Another tip: take longer than 20 minutes for your test drive if needed. They are flexible (and they do not ride with you during the test drive). I'm giving 4 stars instead of 5 because it's a bit disappointing to have to bring a new (to me) car in twice for repairs, but they did live up to their warranty. I'm also just a tad bitter that they offered me a low price for a trade-in/sale a few years ago, but, hey, I didn't have to take their offer. All in all, I would not hesitate to shop here again. You might pay a bit more, but at least you get a 90-day warranty. Some other local dealerships offer nothing after you drive off the lot. My only other piece of advice (not Carmax-related) is to shop Certified Pre-Owned (CPO) if possible. The particular car I wanted was too old for that kind of certification, so I went the Carmax route. Cheers.

    Very disappointed with my experience at the CarMax Gaithersburg location on Shady Grove Road. I…read morecompleted an online appraisal for my vehicle, which had been in an accident, and received an offer of $1,500. Based on that offer, I paid almost $200 to have my car towed to their location. Once I arrived, I was told they needed to perform another appraisal. After reviewing the vehicle, they reduced the offer to only $200. It was very frustrating to spend money towing my car there based on their original offer, only to receive a drastically lower amount. The situation became even more upsetting when they kept my vehicle and promised to have it towed first thing the next morning. Instead, I had to call repeatedly throughout the day before they finally returned it. The manager Justin was sarcastic, and unprofessional. This experience caused me unnecessary stress, wasted my time, and cost me money. I would not recommend this location and encourage others to be cautious before relying on an online appraisal. I felt this was very misleading and unfair. I relied on the online offer in good faith.

    Fitzgerald Genesis Of Rockville

    Fitzgerald Genesis Of Rockville

    3.0
    (2 reviews)

    I had been looking for a new car and decided I really liked the Genesis models. Had a bad…read moreexperience at the Fitzgerald Gaithersburg dealership and ended up at the Fitzgerald Rockville dealership. Worst car buying experience ever. First, I was told I couldn't transfer my personal tags to at leased Vehicle. I informed that I had done it on five prior leases of different vehicles. They grudgingly said they would do it and then I ended up having two different title numbers issued. Ended up spending hours at the MVA trying to sort it out. I also never received the fragrance cartridges that were supposed to come with the car. I emailed the dealership twice and never received a response. All of the paperwork for my lease was digital and was supposed to be accessed by a password that I created. Tried to access that paperwork when I went to the MVA and the password didn't work. It said the only way to reset It was to contact the dealership. I called and told them I needed it reset immediately because I was at the motor vehicle administration. My call was transferred to some extension and nobody ever called me back. I escalated all of my issues to Genesis corporate and was told somebody would reach out to them and have them get back to me right away. I got a call back from corporate two days later saying they had tried to call Fitzgerald, Genesis of Rockville and they never received a call back! I have been a Lexus owner for 15 years because the service was incredible. I have never been treated so poorly by an auto dealership in my life. To add insult injury, it is the hardest dealership to access and try to park in because there is absolutely no space for parking there. It is also hard to get in and out of because of the traffic. At this point, I would cross the American Legion bridge just to find a different dealership.

    We have bought a lot of new vehicles in this short time on earth. I have to say that Arles Abarca,…read moreClient Advisor, has to be by far the best Salesman that I have ever dealt. Mr. Fitzgerald should be elated that he has an individual Like Arles working for him. Very professional, courteous, respectful, worked very hard in finding the right G80 and working with us to make sure it was right. He should be very proud of himself for his work ethic. Thank you very much Arles for all you did. Teri and Tom

    Mr Car of Gaithersburg

    Mr Car of Gaithersburg

    3.4
    (5 reviews)

    Muchas gracias a Rafael y Aníbal, me ayudsron a conseguir el vehículo que yo quería, muy buena la…read moreatención los recomiendo mucho

    A LA COMUNIDAD HISPANA, POR FAVOR DEJEN DE IR AQUÍ!! SON MENTIROSOS Y NADA PROFESIONALES!!!…read moreSi pudiera dejar un commentario sin dejar una estrella, lo haría. Mr. Car es el peor lugar para comprar autos. Se aprovechan de la comunidad hispana haciéndoles parecer que tienen ofertas maravillosas y que en ningún otro lugar pueden conseguir un automóvil asequible. Intentaron ensuciar a mi familia. Les hicieron dejar un depósito por un auto que ni siquiera estaba en su lote. Para colmo, les dijeron que su interés era una cosa y cuando vine a ver el papeleo era casi el doble. Cuando fui al día siguiente se enojaron muchísimo por que les pedimos un reembolso. El gerente Byron García me dijo que les dijera a mis padres y a mi hermano pequeño que fueran más responsables, mientras ellos estaban a mi lado. Todo porque no queríamos seguir adelante con el horrible trato que les hicieron. Luego, después de ir y venir, nos dejaron arriba durante casi una hora mientras el gerente y su personal de ventas estaban en el sótano haciendo Dios sabe qué. Luego, el gerente se acercó y nos dijo que podíamos obtener un reembolso, pero que teníamos que recogerlo en la ubicación de Bladensburg, lo cual no tenía sentido porque claramente fuimos a la ubicación de Gaithersburg. Después de alzar la voz, Byron García se enojó aún más y me dijo que no necesitaba hablar conmigo porque el trato no se hizo conmigo, sino con mis padres. TO THE HISPANIC COMMUNITY, PLEASE STOP GOING HERE!! THEY ARE LIARS AND NOT PROFESSIONAL AT ALL!!! If I could leave a review without leaving a star I would. Mr. Car is the worst place to car shop. They take advantage of the Hispanic community making them seem like they have wonderful deals and that no where else they can get an affordable car. They tried to do my family dirty. They made them leave a deposit for a car that wasn't even in their lot. To top it off, they told them their interest rate was one thing and when I came to look at the paper work it was almost doubled. When I went the next day they got super mad we asked for a refund. The Manger Byron Garcia told me to tell my parents and little brother to be more responsible, meanwhile they were right next to me. All because we did not want to go through with the horrible deal they made them. Then after going back and forth they left us upstairs for almost an hour meanwhile the manager and their sales people were in the basement doing God knows what. The manager then came up and told us we can get a refund but we had to pick it up at the Bladensburg location, which made no sense because we clearly went to the Gaithersburg location. After raising my voice Byron Garcia then got even more mad and told me he didn't need to talk to me because the deal was not made with me, but with my parents.

    Kensington Auto Sales

    Kensington Auto Sales

    4.3
    (16 reviews)

    I discovered this please via USAA. I submitted a request for them to purchase my vehicle which was…read morea 2014 Jeep Cherokee. After a warm welcome the appraiser informed me that he was not interested in purchasing my vehicle. However, he provided me with such great insight on how I can get the most money for my car. I highly recommend purchasing a vehicle from them. They are very reputable and honest which explains their high rating. The shop mostly had Japanese cars. So if you're interested stop by. Great experience

    Had an excellent experience here and highly recommend. Was involuntarily thrust into the used car…read moremarket when a neighbor totaled my parked car late one night; saw that KAS received excellent online reviews and decided to check it out. It helps to know their approach upfront - no negotiation, no hassle or high pressure. Was interested in and test drove a 2010 Toyota Camry that was exactly as advertised and pictured on their Web site and was immaculately detailed. They had absolutely no issue with me taking it to my mechanic for a pre-purchase inspection, which it passed with flying colors. My dealings with KAS spanned a Friday and Monday, so I ended up dealing with both Rick and Henry. I received courteous, informed attention from both. Have had the car for almost a month and it has been great. This is a small-scale operation with a carefully selected inventory. If you are in the market for a used car in their sweet spot (probably $6-17K) I highly recommend you check them out. I usually buy my cars new and drive them for a long time, so I was a bit anxious about dealing with used car salesmen. KAS put my concerns to rest - I'd do business with them again anytime and have recommended them to friends.

    Fleming's Ultimate Garage - usedcardealers - Updated June 2026

    Loading...
    Loading...
    Loading...