Doris! Doris! Doris! She rents out her cars with great…read moreservice. Oh Doris! Oh Doris! Oh Doris! We just rented out a car with dear Doris. And suddenly that name will never be the same to me. Oh Doris. I was just blessed by a lady named Doris. And suddenly I've found how wonderful her help can be. Oh Doris. Oh Doris. Oh Doris. Say it proudly and it feels like you're baying, Say it softly and it's almost like praying. Oh Dooooris! But seriously. Here's what happened. Car broke down between Washington state and California. We had to tow the car to a service center in Medford. Then we had to rent a car to continue our trip. Full car in the breakdown. We had nothing but our phones and our wallets walking in to the airport. In our time of need, we meet Doris at the counter who proceeded to help with great caring and superb human beingness. They are lucky to have her in Medford. We were lucky to have her. And you'll be lucky too. If you see her, tell her thank you for being such a great human. And that's my West Coast Story. Thank you, Doris!

Staff are rude and very unprofessional..... they treat people like they are stupid.... I've been…read morerenting from national for 10-1/2 years.... NEVER have I heard of a one-way fee of $500.00 especially for someone that has top tier status with national. Tess is not nice.

Zero stars. What a nightmare! Just avoid at all cost! This…read moreis a local branch and not part of the corporate Hertz. So, corporate Hertz cannot help you and the people at the desk absolutely will not. I thought I was being comped a better vehicle... I had a reservation for a week at a cost of $250. They gave me an "upgrade" that was $120 extra per day. No explanation, no warning. Just initial here, you're ready to go. Tried to clear up the confusion and was accused of yelling and threatened to hang up. Asked for the manager and was told "I was right here next to her and you WERE yelling" ... why did it take 5 minutes to get you on the phone?!?

WORST Hertz in America. These people HATE you; seriously, go elsewhere. They treat their…read morecustomers horribly and you will regret renting from this Hertz.

I had a great rental experience at Alamo in Medford. The lady who checked me in was nice and…read morequick. The car itself was great, I loved my Rav4. And the guy who was there when I brought it back could not have been nicer and went out of his way to make my return quick and easy. I've had bad rental car experiences other places and this was a relief.

I hit a deer on my way to Medford and needed a rental car. Zach and Tess did a great job of helping…read moreme get the best rate and we're so gracious and on top of it.! Best experience ever

Great place!! Support local!! It is currently the last…read moreweekend of summer so of course everyone in GP and Medford is sold out of third row seating rentals. Found this gem and will never go back to big corporate places again. Luckily they had a rental, affordable pricing, quick and easy to book, and even gave us a little discount!!

This is the best place to rent a vehicle in Southern Oregon…read more I've rented from them multiple times, and each and every time, I've got the same service. Excellent pricing. 5 star customer service, and their cars are A-1 quality From their trucks to small cars, this is the #1 place. Highly recommend.

Super nice gal at the counter! My car was ready when I came to pick it up, it was clean and parked…read morewhere they said it would be. I brought the car back a day early - no hassle.

I rented a full size sedan from the Budget at the Medford airport. When I arrived, there were no…read morefull sized sedans available and I was given a small SUV. I paid the same price though. The desk clerk was not friendly and not helpful. I don't think it's too much to ask to get what you pay for.

Called today to rent a vehicle from Medford to Bay Area California three days from now. Cost $750…read moredollars ( for 24 hour rental ). WOW Called Enterprise $83.00 EIGHTY THREE DOLLARS How do you guys stay in business. I asked her - Antioch California , not Antioch Illinois ? over 700 dollars

What a nightmare! Just avoid at all cost! This is a local…read morebranch and not part of the corporate Hertz. So, corporate Hertz cannot help you and the people at the desk absolutely will not. I thought I was being comped a better vehicle... I had a reservation for a week at a cost of $250. They gave me an "upgrade" that was $120 extra per day. No explanation, no warning. Just initial here, you're ready to go. Tried to clear up the confusion and was accused of yelling and threatened to hang up. Asked for the manager and was told "I was right here next to her and you WERE yelling" ... why did it take 5 minutes to get you on the phone?!?

I completed a reservation online. Instead of telling me online that the truck was unavailable, I…read moregot there and they told me they didn't have any cargo vans available to rent. However, I could wait in the lobby for 20 minutes for somebody to bring a truck for me to use (putting me behind my planned schedule, which is why I did a reservation). Being desperate, I stayed and waited only for a man to come up to me and tell me, "Sorry, we can't get the truck here." Three days later, at almost 2 in the morning, they tried to charge me $150. Luckily I have an awesome bank and they didn't let the charge go through due to suspicious activity. Will not be returning.

Rented a panel van for a move to Utah - one-way. During drive found out windshield wipers didn't…read morework and one of the turn signal's was defective. Shouldn't have been rented in that condition. Also, Budget double charged me and claimed the second charge was a deposit. Cost was $1,019.76, the exact amount on both charges. Since when is a deposit the same exact amount and no one said anything about any deposit. I call BS. Now it will take 7 work days to refund the second charge. Do better Budget. Also, I returned the van three days early, Customer Serivice said since it was a one-way, no refund for early return. Aren't most moves one-way? Again, do better Budget. Will never rent from Budget Truck Rental ever again. Do not recommend them to anyone else.

We have been using Gemut whenever we need a car rental or any travel help for many years. They are…read morea great organization and provide personal service all the time. They handled a problem once when we were in Italy by us booking our car rental through them. They know their business, true professionals.

From the owner: Gemut.com Car Rentals provides European car rental services for anyone traveling to Europe.read more