Definitely recommend to anyone looking for a used vehicle. Mark was honest and straightforward to…read morework with. All of the information relayed to me was understood and appreciated. After searching over 300 vehicles, I found a gem of a Toyota Tacoma at Taylor's Choice. I received a fair price and the paperwork was completed in less than 10 minutes. I highly recommend Mark and his staff for ease of sale with no pressure. Daleen

On February 6th 2021 after many text and conversations with Mark My wife and I decided to take the…read more6hr flight from North Hollywood California to Billings Montana feeling some what nervous But determined to come back with my 2016 Ford F-150 Lariat Sport Edition, buying online can be somewhat nerve wrecking specially on BIG BIG purchases but I have to say Mark made me feel like family he was Not pushy, he was polite, caring and most importantly HONEST, he made the deal go smooth and fast, my wife and I where literally in and out within one hour or so, Mark and Melissa had everything ready for as soon as we walked in the door Melissa greeted my wife and I she said " we've been waiting for you guys come on in " then she asked about our flight and seemed very happy to have us there, Mark then took us outside to show us the truck although due to the snow storm we couldn't inspect the truck In detail let alone test drive it, so we literally took his word for it, my wife and I are from California we don't have much snow nor rain so we didn't want to do any "crazy" test driving to put the truck to the test we just went a head and took Mark's word for it not long after we signed the paper work and took off to Cali, but Before we took off Mark gave us a 101 on driving in the snow and he even kept checking up on us to make sure we where okay . Mark and Melissa THANK YOU for making the purchase of this amazing truck soooo smooth everything is like you said and posted on your website we are very very happy with the truck and look forward to doing business with you in the future even if we have to fly out there and drive back in a snow storms, GOD BLESS, Nestor Pastora

I have been to a lot of auto mechanics throughout the United States. I have never met a more honest…read moreor thorough mechanic. Carl is a strait shooter and shows great respect for his customers and their vehicles.

Mel's Auto Repair is awesome. He has our business and I'll be referring him to my family and…read morefriends. Honesty, dependable and prompt are the qualities he has.​

Great service! The gentleman working was really great, and we got a beautiful rental cars at a…read moregreat price! Would definitely recommend this business :)

Arrived in Billings, Montana after a long day of travel. Called the car rental place and waited…read more They never came, they never called back. I called three times and the woman next to me had the same experience. I ended up paying more, wasting time and being stressed. Horrible customer service. Disappointing.

ALWAYS READ FINE PRINT AND CONTRACT OR THEY WILL SCREW U OVER! Their employees don't tell you vital…read moreinformation, like the time you pick up the truck is the same time u have to drop it off at. I set my time on it as a 5pm drop off when i did the pre-rental equipment verification and they said no it was supposed to be 10AM and tried to charge me an extra $33! Not only was the truck filthy(floor was like a gravel pit with pick flossers all over the floor) when i picked it up but i cleaned it and they had the nerve to charge me a $50 cleaning fee too! That fee should run on the person before me and they should have cleaned the truck up before they rent it out somebody else. I was taking gravel out of my shoes for days! Also, their communication skills are nonexistent. One time when I was on the phone with them I asked them a question and didn't hear them typing or hear them say OK let me look it up or anything. it just went dead silence so I asked again and they said hold on (very impatiently annoyed sounding and rude) I'm looking at it. Well I'm on the phone I can't see that you're looking at you've got to say something! They're just playing a bunch of idiots and they look forward to screwing people over. I will NEVER use their service again and I do not recommend them to anyone. I've never met a morr incompetent group of people under 1 roof and i stayed at the shelter last year!

Horrible experience! I prepaid for a minivan rental for the week over Independence Holiday weekend…read more Fortunately, I called them the week before our Billings trip. They said they only have one minivan to rent and it was out on another rental and they didn't know when it would be back. They told me to find go to another rental car company. They promised to refund all my money but didn't. I had to submit a dispute with AMEX to get my money back. As far as I can tell, this is local franchise is a poorly run business. Never again!

Great customer service, very pleasant. The staff are knowledgeable and willing to help with any…read moreextra amenities to suit the customer needs.

Terrible, terrible customer service. Waiting here over an hour for my car rental and the guy in…read morefront of me was the only person at the counter. Did not have the understanding that the person in front of me was taking so long and I was on the phone multiple times with other people trying to solve her situation. The main issue: she refused to pay with her personal credit card, and expected it to be placed on her corporate card. This was the Main hold up. My reservation was pre-paid, and it took me five minutes to get through.

ZERO STARS!!!!! My mom flew into Billings and AVIS said I couldn't get a military discount…read morebecause I wasn't on orders. UNREAL...you would be speaking a different language if it wasn't for the men and women who fought and or fight for this country. I WILL NEVER USE AVIS EVER!!! HORRIBLE CUSTOMER SERVICE!!!

Billings airport Hertz location. I reserved a rental car online which was stated one price $233 got…read morethere and was charged hidden fees $620. On top of that was told I couldn't add a second driver. The lady at the counter was rude and just said its the way it is nothing we can do.

Hertz is the same no matter what airport or location you're at , the only difference is the people…read morethat work there. So I guess the best rating to do on this location is the staff they are friendly very helpful and accommodating. But here at Billings International Airport at least we have all the majors to choose from and usually within a couple dollars they're all the same