So I only gave them one star because no stars is not an option yet. The staff acts like they are…read morereally doing you a favor. I made a reservation and came to pick up the car. I spend 10 minutes waiting for the employees who are help one couple that has no idea what they want to do. Another customer is waiting too. They tell me I have no options and that there is only one car I can rent. The one car isn't even clean. It took like an hour for the whole process of the rental. I ended up leaving late and changing my whole plan because of them. I'm not sure I will ever rent from Hertz after this.

WHAT'S CHEAP IS EXPENSIVE! --TRULY AWFUL!!!!!…read more If you ever think of using hertz--even if their price seems cheap, you should know that with their ridiculous customer service you might end up paying much more and you'll definitely get your trip destroyed. This location is awful, i went to exchange a car, and with their crazy cs it took hours to get through, then when I got through it became so late so the guy told me to come back tom, making me spend 100 bucks for taxi home, the next day when i came back with another taxi , they told me the contract was closed!! with the same guy there who told me to come back being there , the workers clearly showed a lack of understanding of the situation and their job. Awful, Awful!!!

Excellent service at Enterprise Westbury! I had a great…read moreexperience thanks to Jake and Bryan. Jake helped me when I was very pressed for time and was incredibly kind and efficient. He even upgraded me so I could get on the road quickly, which I truly appreciated. Bryan handled my check-out and he was amazing. Although he usually works at the Huntington location, everything was fast and smooth. I was running late, and on top of that, he went out of his way to give me a ride to my destination. I highly recommend Enterprise, and especially the Westbury location--it's the one I always use, and the service never disappoints.

I had rented a car via Credit card Travel Points. It was a…read morefiasco because it was at another Enterprise a 1/2 hour away. I called and canceled and made a regular reservation utilizing my Enterprise app. Mile was Friendly And helped us rent a car. He even dropped is off at the Westbury LIRR the next day. Super glad i was able to fix my rental problem and get on with my vacation.

Stay awwwwwwwwwwway!! I beg you!!! This place is the devils camp. Especially this location. Mean,…read moreevil to customers especially uber driver. They make lots of errors with their inefficient workers and then blame drivers for not covering cost. They have also reported cars stolen!! Messing up the record of drivers!! Be warned they are nasty to customers don't go there!!

This is a follow up to my last review. Guys, you want to avoid these guys…read more I filed a complaint with Budget based upon THREE holds of $250.00 being placed on my card, an ADDITIONAL $211.40 being charged AFTER I left the office. THEN I RECEIVED A NEW CHARGE FOR 76.41!!!! I spoke to their representative (that would be too long a story) who agreed she saw no reason for additional charge. I finally had to call my bank to dispute the charge and block Budget from any future charges. I have filed a complaint with the NY Attorney General's office and the FTC (Federal Trade Commission). In my opinion, this is a company to avoid.

location does not exist. i took a long trip to get to this location for nothing!…read more it shows that the hertz rental car is here. it is both

Hertz Rental has certain locations that are run by independent contractors. Some of which are…read morescamming customers with the help of the 1-800 idiots whom, with insufficient training and lack of professionalism, are overcharging customers at HIGH RATES!.. I was charged two Hold fees for one rental , charged for an extra day , (when I was on a flight home) .. and also charged a fee for what was described as a " late return " for a rental that started off SIX HOURS LATE".. (not my fault) and that I returned ON TIME.. I missed my event as I'm disabled and could not leave the airport until I was sure a car came in...was told to pick up the car at 500 pm .. Took a $60 Uber and was greeted by a rep who wasn't even going to let me in !! She told me no cars.. my daughter got off work picked me up , we left .. then the rep calls me to come pick up a car at 6 pm!! .. had it for three days.. charged for four..called for a refund that still has not shown up ( not talking about posting) because the rep did not put it in my notes and told me he couldn't send an email with the refund info, and would not let me talk to a supervisor!! My team is writing to corporate with more specific details.. unacceptable !

The staff at Hertz have always been helpful and kind when I rent from them, which is somewhat…read morefrequent for work. The cars have all been rather nice and clean inside. I always book the basic car, but they seem to have a variety of different cars and sometimes I get a free upgrade like a Jeep Wrangler. Once the staff learned that I like a quick checkout with an email receipt, they made sure I was able to easily drop off the car (since I'm usually running to catch a train at the adjacent station). FYI, this location is about a quarter mile from the Hicksville train station and is walkable back and forth. One time there was only 1 staff member working and 2 complicated rentals ahead of me, so it took over 20 minutes to get the car, but it only happened once.

Showed up to a car reservation that I had booked over a week in advance. The rudest employee and…read moreevery single car is booked. Except when we were left stranded in parking lot, a car was returned but he was too lazy to clean it and fix it. Also, this is after knocking on the door for minutes because I showed up way before reservation time but he decided to lock the door because they were out of cars? Why wouldn't you cancel the reservation or let people know beforehand?

The staff at this location are very friendly and helpful. i…read moreexperienced a small problem on the road and the staff member Anthony did not have a problem to fix the situation quick with his manager Mike ,both was very professional and kind and got things done and quickly.

Great service and helpful staff made for an easy and successful experience with enterprise.read more

great services, good price. will book again. Very responsive if they need to be outreach.read more

Overall great experience here. My org needed a van to drive a bunch of kids on a trip, and the team…read morehere was able to give us the exact van we needed. The office was clean and comfortable and they were very friendly. The van met all expectations, and we will use them again in the future

I came here to rent a car yesterday (Saturday) while my own is being repaired in a shop nearby…read more Staff at Enterprise was professional, and the pick-up process was smooth. However, the manager informed me that there was a low inventory of undamaged cars. He gave me a Chevy Camaro with front bumper damage, which the customer service representative noted on my receipt. The customer sitting next to me was returning her rent a car. She said that she also had been given a damaged one and that she was Blessed to make it back to New York alive. She claimed that the car was barely operable. The interior of the Camaro is dusty. It might not have been sanitized before I drove it off the lot. Enterprise has jeopardized my health in these days of increasing COVID-19 risk levels. I had to sanitize the car myself with my own wipes. The oil indicator light came today, Mother's Day, signaling low oil, and because all Enterprise offices are closed today, except the airport ones which the at-fault driver's policy does not allow me to use, I am unable to exchange this car for another one. Tomorrow I plan to get an exchange at another Enterprise office--one with a higher inventory of undamaged cars and better Yelp reviews.

Shay and John are EXCELLENT WORKERS! I have a broken ankle. They are very sweet and hardworking…read morepeople. I enjoyed my experience when I needed to rent a car while my jeep was being serviced. I definitely would return to this location if I needed to rent a vehicle again! Excellent Professional service! I highly recommend this place!

I am so pleased! Ralph got me the best rate and the best package I could have ever imagined!…read moreDelivered the car to my door step, the process was incredibly easy. They have my loyalty. I love my new Jeep and an even happier with my low payments compared to getting taken advantage and harassed at a dealership. Highly recommend to all my family and friends!

I cannot say enough good things about Best Auto Leasing. Nick is a super knowledgeable, responsive,…read morehelpful and just goes far and beyond to help you find the best deal. He made the transition from my old lease to my new one smoothly. He worked with me to find the best deal within my budget and i got a great package for a great price. I highly recommend going here for your lease. I'm very impressed by how professional, knowledgeable and helpful Nick was! I Will be recommending him to all my friends & family ! Thank you again guys!!!!