Just got home from picking up my rental car from this location and WOW! I wish I paid better…read moreattention to the names but some guy opened the door for me as I was walking in, another other guy was ready for me at the counter and the same guy who opened the door for me gave me a choice of two cars, then we did the paperwork in the car, looked it over and I was done. Like seriously maybe 10 mins max! SUPER friendly, fast, helpful..just awesome. NEVER have I rented a car so easy before. all these guys are rock stars! Thank you!

I reserved a full-size SUV from this location and when I went to pick it up they told me they…read moredidn't have it available. No warning or advanced notice given. The employee, Chase, and the Branch Manager were not willing to try to find another Enterprise location to accommodate my reservation. If you make a reservation at this location, just know they may not honor it and you may end up without a vehicle to rent.

Had car troubles just as I was heading out for a commute to work. The service tech explained the…read moreETA was 9:15am but insured that they would try their best to get there earlier. Sure enough, the tech arrived at 9am. Not only was the tech prompt, she was very knowledgeable! GIRL POWER

I received EXCELLENT service from AAA. This was my first use and just received membership for…read moreChristmas. From the woman who took the initial call info over the phone to the service man who showed up - this was an unbelievably smooth transition out of a bad situation. (Run 5291 AAA) The first employee contact was a calming, patient woman who asked more than once if I was at a safe place. She walked me through the process and I could feel myself calming. Brian (emp #37 on business card) called 3 times keeping me updated on his arrival. Absolutely what I needed. He was pleasant, friendly, polite, quick and educated me on use of spare tire (courtesy of chuck hole Meridian St Indy Northside). He even checked the pressure on my remaining 3 tires and adjusted accordingly. He was my hero!

Visited the Budget rental car spot in Noblesville after taking an Uber up from Kokomo, and while…read moreit's definitely a bit of a drive, the place did exactly what I needed. It's a smaller-sized location, but they actually had a pretty solid selection of vehicles on the lot. Even with the smaller footprint, they handle all the usual rental services without any fuss. What stood out most was how straightforward everything was. There was no pushy sales tactics, no unnecessary add-ons, just simple, honest service. The check-in and checkout process was quick, and I appreciated being able to get out the door without a long wait. Staff kept things efficient, and the car I got was clean and ready to go. It's not the kind of spot you go to for fancy amenities, but if you want a smooth, uncomplicated rental experience, this place gets it done. Efficient: Yes First-Time Friendliness: Yes Would I Return: Yes JY review

1. Change your rates to whatever they want and then say you agreed to it (paid $1347 for a week…read morewith a Rav4 including damage waiver) 2. Charge unexpected random "authorization holds" while you have the car (my holds we're on my debit card and were for MORE than the actual rental) 3. Don't have the car you book 4. Tell you they don't take debit cards for deposits when most rental car companies do but then are happy to charge a ginormous fee later for their inconvenience. WORST CUSTOMER SERVICE I'VE EVER HAD AT A CAR RENTAL STORE. ABSOLUTELY DO NOT CARE ABOUT THE CUSTOMER OR, APPARENTLY, THEIR REPUTATION. IF THE BLOND LADY CONTINUES TO STEAL FROM LOCAL TOWNSPEOPLE, THE STORE WILL INEVITABLY SUFFER LEGAL CONSEQUENCES AND CRUMBLE

I will always recommend this place no matter I lost my dad, and they made everything be so easy…read moreand comfortable and affordable most of all for me. It was a big deal that I went to Tennessee and I did not have much money. They totally hooked me up. I've rented from them now going on four years and I can tell you right now. The one by the airport on 231 is the best customer service you can get!!!! They are Rockin it

the store on South East, has bad customer service and is not professional. try a new location not…read morehelpful

This is the only car rental company I will go with. Love the ability to pick and choose what car I…read morewant to drive as part of the Emerald club. Service personnel are always awesome.

My first experience with National was a great one! This…read morecompany just wasn't on my radar, for whatever reason, but now that they are, I am happy to express my satisfaction. Allison was very personable and I would not hesitate to recommend her or this company for a seamless transaction from start to finish.

This place is great, it's located near where I live and the rental process was easy and quite…read moreaffordable! I booked my rental on Monday for a Thursday pickup and had no issues at all. I was in and out within 15minutes of arriving! Huge shout out to Brittany and her team, for clean cars, great customer service and answering any questions I had! Thank you and I will be coming back to this location specifically!

UNETHICAL and horrible customer service. My in-laws who don't speak English well had their car…read morevandalized and need to rent while it was being fixed. To add insult to injury, Enterprise added rental insurance onto their rental agreement without explaining what the additional cost was for. They already had rental insurance through State Farm. They ended up paying over $500 extra when returning the car for the insurance they didn't need. They are on a fixed income and this ate into their grocery and utility bills. When I tried to talk with the Manager Brittany, she said she'll call me back and never did. Called 2 more times to ask to speak with her and she never called me back. I can't believe Enterprise is still doing this after the class action law suits!!PLEASE DON'T RENT FROM THIS STORE!!! THEY ARE UNETHICAL WITH TERRIBLE CUSTOMER SERVICE!

These guys were great to work with! The van was excellent to…read morepickup and drop off a breeze and excellent value. Thank you!

Tried contacting by calling, no answer just a recording that tells you messages will not be…read morelistened to and then tells you to email, which I did. No response. I hope all is well.

1 star. Do not rely…read moreon any reservation made with Hertz. Make multiple reservations to ensure you can get in a car. Otherwise, it's a gamble. Just a wish that may not come true. They called two hours before pickup to inform me that they were oversold and would not have a car. Cancelled and told me to have a nice day. I called customer service and the off shore agent was extremely rude and had me on hold for 20 minutes before she disconnected the call. Time wasted. I called back and customer service made a new reservation for me in Brownsburg, but it was also cancelled. Not only did customer service make the wrong reservation, but they charged me for the rental. So, now I have to wait days for my money to be refunded. They encouraged me to drive to the airport to see IF I could get a car, but would not guarantee the original rate I booked would honored. Complete chaos. Three hours later abs I still have no car and was supposed to leave 1.5 hours ago. Stop overselling cars!!! If you don't have the inventory, don't make the reservation.

Horrible experience. I had one reservation last week and one this week that they cancelled without…read morewarning. Poor ( worst than poor) customer service. Staff not qualified and terrible customer service. Excuse after excuse, not reliable, regardless if you are gold member. Enough with them. I hope no customer experience such a poor and lack of support time with them. Terrible. Not reliable. Gold member? For what? Never again. Never