1. Enterprise Rent-A-Car

1. Enterprise Rent-A-Car

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Glastonbury, CT

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Enterprise Rent-A-Car

3.8 (10 reviews)
Closed 8:00 am - 5:30 pm
Updated 2 weeks ago

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3 years ago

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4 years ago

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5 years ago

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5 years ago

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8 years ago

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10 years ago

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10 years ago

You will not find another rental service place better than Glastonbury!! Best customer service ever!!!

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11 years ago

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Ask the Community - Enterprise Rent-A-Car

Enterprise Rent-A-Car

Enterprise Rent-A-Car

3.9(14 reviews)
15.1 mi

"Computerized, organised Downsize, enterprise…read moreIdolize, criticize Demoralize, sympathize, talk sweet and tellin lies" (Randy Travis) RENTAL AGENT REVIEW -5 stars Our rental agent Katherine May was excellent. She was very personable, thorough, and a real joy to deal with. VEHICLE REVIEW- 2 stars Very limited choices in their fleet, we wanted a sedan, were promised a VW sedan, but when we arrived, they didn't have one available. Our 2024 Ford Escape SUV had plenty of scratches on the exterior surface and the exterior was full of tree pollen (the cars are stored behind the building by trees). There was a cigarette burn and a stain on the front passenger seat. Katherine did a thorough job documenting these deficiencies with us, so thankfully there were no issues when we returned the rental. We did notice that the car's transmission had a lag when you accelerated from a full stop, like a heart palpitation skipping a beat. That made us a bit nervous. After some supermarket shopping, we went to put groceries in the trunk and discovered a piece of trash peeking out from under the trunk compartment lid. Apparently, a previous renter really like Backwoods Russian Cream cigars. The AC and stereo and brakes were excellent. Overall rating of 3.5 stars.

This location, and Enterprise employees in general are manipulative and ruthless. They look for any…read moreway to keep your deposit. I warn you. PLEASE DO NOT RENT FROM THEM!!!!! I was hit by another car while renting one of their vehicles, which resulted in a small dent. Estimated repair cost for this type of dent is normally $50-$175. However, they milked this situation by keeping my entire $300 deposit PLUS money from my insurance. Because Avon is a small town, this location isn't busy in the slightest. They make up for it by extorting what few customers they do have. DO NOT RENT HERE! There machines are so faulty, my Apple Card didn't even go through. I had to call Apple to ensure them it wasn't fraud. Or so I thought. I repeat. DO NOT RENT HERE

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Enterprise Rent-A-Car
Enterprise Rent-A-Car
Enterprise Rent-A-Car

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Hertz Rent A Car - Grime everywhere

Hertz Rent A Car

1.7(10 reviews)
5.8 miDowntown

First of all, I'm gonna give you the old school direction to get here. The "official" address…read more(shown above) is unreadable using GPS and I had to use my streetwise to figure out where this place is. This Hertz location is on the corner of Talcott St. and Columbus Blvd. Look for the yellow and black Hertz sign (look carefully because you will miss it). It's located next to a parking garage. Don't look for "Constitution Plaza" because the city planners probably shot some coke when they plan this city. There are 3 Constitution Plazas in 5 blocks radius. Say what ... ? The service was OK considering we are in Hartford, although we weren't too happy that the car we reserved was unavailable. The guy who works there said that it doesn't matter what you reserve, you show up and pick whatever car that's available. We were being extra smart so we brought our camera to take "Before" pictures of the vehicle before we drive it out of the garage. The guy who works there said since we paid for insurance, we can go ahead and wreck it because the insurance covers it anyways. O.....K. Will definitely come back again (now that we know where it is). TIPS: 1. Try not to rent a car out of the Hartford-Brainard Airport because they charge significantly higher. 2. If you don't have a credit card, they will run a credit check on you when you pay using debit card. Also, they don't accept cash. 3. You can return cars to a different location where you picked it up.

They were going to charge me $450.00 to clean some minor dog hair from the front and back seat. So,…read morethey want you to do their job. I will never ever rent from Budget again.

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Hertz Rent A Car - Dirt and grime all over the steering wheel

Dirt and grime all over the steering wheel

Hertz Rent A Car - Someone else's germs sitting all over this car!

Someone else's germs sitting all over this car!

Hertz Rent A Car - Used cups from prior customer left on the floor for the new customer to pick up themselves.

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Used cups from prior customer left on the floor for the new customer to pick up themselves.

Enterprise Rent-A-Car - carrental - Updated July 2026

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