Go to rental company, there's no other place I go for my rental needs…read more Down to earth, easy to deal with staff makes transitions simple. More importantly, diverse selection of vehicles to choose from and always at a rate that's hard to beat. It's why I keep coming back and also why I always recommend them to anyone I know who needs a vehicle. And they are local! Always a nice bonus to know you're supporting locally owned over corporations.

They are dealing in shady sales and service is not compliant. I would not recommend dealing with…read morethe company if you do not want to take them to the civil magistrate for Hartford County.

I booked this car for work travel and the location is very convenient, however if you need to leave…read moreyour own car they do not have parking on-site. You have to park across the street behind other businesses and cross a very busy street on foot in order to do so.

"Computerized, organised Downsize, enterprise…read moreIdolize, criticize Demoralize, sympathize, talk sweet and tellin lies" (Randy Travis) RENTAL AGENT REVIEW -5 stars Our rental agent Katherine May was excellent. She was very personable, thorough, and a real joy to deal with. VEHICLE REVIEW- 2 stars Very limited choices in their fleet, we wanted a sedan, were promised a VW sedan, but when we arrived, they didn't have one available. Our 2024 Ford Escape SUV had plenty of scratches on the exterior surface and the exterior was full of tree pollen (the cars are stored behind the building by trees). There was a cigarette burn and a stain on the front passenger seat. Katherine did a thorough job documenting these deficiencies with us, so thankfully there were no issues when we returned the rental. We did notice that the car's transmission had a lag when you accelerated from a full stop, like a heart palpitation skipping a beat. That made us a bit nervous. After some supermarket shopping, we went to put groceries in the trunk and discovered a piece of trash peeking out from under the trunk compartment lid. Apparently, a previous renter really like Backwoods Russian Cream cigars. The AC and stereo and brakes were excellent. Overall rating of 3.5 stars.

Great experience all 3 times I've been there! 3 different cars - very friendly & good people!!! I…read morewill only be going to Tony's ...

My experience from 2011 was not a one-off: I've been back with multiple vehicles and each time,…read morethey had an opportunity to perform extra unnecessary work (or claim nonexistent problems) and they did not. I no longer live in the area but it's worth the trip; too bad I can't find anyone local I can trust like Tony's.

They're very slow came multiple times nothing different but the car. Grocery store moves quicker…read morethen the line here

The cheapest car that they had was a Tesla. It was dirty and damaged. When I dropped it off the…read morenext morning, the lady at the front desk had an attitude because we didn't park it in a spot instead and instead of just asking us politely to move it she scoffed at us and went back and forth about it. At the time the parking lot appeared to be full. I will say that the lady and gentleman that helped us get the rental the night before were nice. Rental was 133.36 for 1 day,19 miles.

I really like this location. It is convenient and because of the small operation get to know the…read morefront desk.. Have had nothing but good experiences renting from this location on a semi frequent basis.

We rented a car from this location and customer service was less than par. We got there at 8:30am…read moreto pick up our car and they made us wait till 9am just because the location we'd be returning it to opened at 9am and not at 7:30am. Literally sat there and waited when we needed to be somewhere instead of them using excellent customer service and letting us take it at 8:40am. We won't be back.

They were going to charge me $450.00 to clean some minor dog hair from the front and back seat. So,…read morethey want you to do their job. I will never ever rent from Budget again.

I have to say and the most respectful way possible that Hertz is gone downhill to the highest…read moreextent in years, particularly the Hartford Weston Street location. I do not like to downplay any place of business however there are major areas of concern. from reading the reviews that are not being addressed and it's more just like a money grab from dealing within the Uber aspect of this. I will also be following up with a complaint to Uber and it does not stop there because I am writing a lengthy communication which will be sent out to all the higher-ups and BBB I'm not sure how it can go because it only seems like a rotation that you find trying to speak to someone of a higher caliber. so with that being said, this is why I am on yelp. I work within the Uber industry as a part-time job and I am provided services from Hartford only because it's the closest location to me but the manner of how I have been spoken by Keydoe which I've let it slide a lot because you try to give people the benefit of the doubt and try to learn people for who they are, but when it comes to me working and spending my money, my hard earned money. There's a lot of things that need to be taken in a consideration here and I don't think they are especially at this location. I have to say that again. My money is earned not given to me so when I'm investing in a company, which I am investing in Hertz because I pay out of my pocket to rent their vehicles to do my job and to the standards that it should be there's a big area of concern here and when I try to address the concern with one of the representatives I got a tantrum I would say he was more upset at the fact that I was willing to wait and vehicle that they give me service engine light on and other mechanical issues and when I say it had a hole in the floor of the driver side, the rug was completely ripped that was two cars that day that he was trying to give me that we're not up to standard,especially for the price that we were being paid. I've switched my vehicles out three times with the 2nd time being no fault of there's, however the 3rd rental that they tried to give me the was not in a condition to drive on the road so they switched me out into another vehicle which it doesn't appear that the third vehicle was closed out which resulted in Hertz charging my car for two vehicles one that I never even drove off the lot with they switched it out that same day so when it came time to renew, I am being charged for two cars, but I only have one . when I tried to call last week to speak with a manager and I was not addressed and was unable to contact so I went in however, my concerns were weren't taken serious and you get the runaround the vehicles they give you are damaged. They're either not clean properly or is something wrong with it to where they're telling you you need to go and get it repaired or just take the car for the week and bring it back to exchange the following week which I have taken multiple days off of my job to go to Uber to address these concerns and spend hours in the lobby trying to take my concerns up with the representative who will try to fast talk you and talk you into believing what he's saying is right and what you're saying is wrong and then get upset when you don't agree with what it is he wants you to do. I've experienced it firsthand. I have a witness to that to what I have experienced sexual favors being asked l, and as I try to be calm and humble, it took me to another place that I should not have to be with anybody in a place of business. I don't care if I do know you or if I do not know you in a professional world you want to be treated with that, and Hertz Hartford on Weston is everything but that. I have rented vehicles with Hertz for many years and I've always gotten the highest level of appreciation for being a customer. I do not feel appreciated here and I'm really looking into considering going to another state just to rent a vehicle because of the lack of respect carelessness on which how things have been handled I've had to call Hertz many occasions for being overcharged which results to be refunded days later and it keeps happening and now I'm facing being charged for two vehicles when only one is in my possession and the one that they're trying to charge me for I never even took that car so please tell me what is going on with this company and why the manners have changed in which how you deal with people I have multiple people that I could align that has complained on the way the Hartford Hertz is operating and nobody there seems to Care at all. They just take your money and send you on your way. They don't care if you're overcharged they want you to call customer service. They have nothing to do with it but when you call customer service, they're rerouting you back to the location it is a game!

Justin and Rob were amazing at my most recent visit. They took the time to inspect the car that I…read moreassumed was a costly repair. After a few minutes of fixing the minor issue, I was on my way - free of charge. I've been going to this shop for years, and they always offer exceptional customer service and expertise.

horrible despiciable rotten to the core company…read more takes too long 3-4 business days scammed out of $400 dollars after they supposedly fixed the leak (spoiler- they didnt and the car shut down) save your money. don't come here wish i could give 0 stars

Terrific experience. Great customer service. Patty was friendly and helpful…read more The vehicle was well maintained and clean, which I would expect from any hurts location. But dealing with someone who's friendly and obviously cares is a major bonus.

If you are looking for an honest place to purchase a car this is the place! Recently purchased a…read morecar for my son. They went above and beyond to accommodate what we needed. Jacob who sold us the car was the best. He was very upfront about things and extremely honest. This was the most important part for me and extremely hard to find theses days. If you go there ask for Jacob!!!

From the owner: Sturbridge Motors Inc. Celebrating 26 Years of Over the Top…read moreCustomer Satisfaction We Specialize in High Quality Pre-Owned Cars, Trucks, SUVs, and Mini Vans at Competitive Pricing. Call Now at 508.347.2309 And See the "Cars Done Right Difference" Sturbridge Motors Inc. The Smart Choice. .