1. Enterprise Rent-A-Car

1. Enterprise Rent-A-Car

0

Pasadena, CA

Cancel

Open app

Search

Enterprise Rent-A-Car

3.1 (73 reviews)
Open 8:00 am - 6:00 pm

Enterprise Rent-A-Car Photos

You might also consider

Recommended Reviews - Enterprise Rent-A-Car

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Adriana K.

Friendly staff & quick service- helps to call ahead. My car has seen better days and while it's still been getting me around locally, I don't trust it for anywhere that's more than 50 miles away. Sucks when you like to travel and there's so many cool places to go. So... rental car! I've been to my fair share of rental car places in the area. I used to go to Avis, but their recent policy change sent me to Enterprise. As far as Enterprise goes, this was a new location (for me) and the best experience I had with them. Usually, I try to reserve rentals at least a couple days in advance - but this was a last minute trip - so here I was multitasking at the mall trying to find a car that was available NOW. After calling about 5 Enterprise locations in the area, I finally found one with a car for me to rent - plus the guy on the phone seemed really funny and nice. I told him I was on my way and found the place really close to me - just north of South Pas & the 110fwy on Fair Oaks. If you passed the BBQ place, you just missed it. The guy, Michael, already had my paperwork started and ready to go. It was even a good car- low miles- super comfy- and lots of trunk space! They even double checked the tires for me to make sure I was good to go for my long trip. I was in the rental and out the gate within minutes. When I came back to return the car, everything was super easy & really quick. Once again, the people there were exceptionally friendly and helpful. I feel bad that the previous reviewer had such a poor experience, but perhaps they had time since then to work out the kinks. The only thing I didn't like was that they close at noon on Saturdays and aren't open on Sundays - so, if you want a car for just a Saturday, you'll get stuck with it all weekend. Adds up. I will definately be back though. Enterprise, thanks for saving my trip and even putting up with my dusty car in your parking lot overnight.

Why do I have to carry this around all day? Annoying

See all

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Deb S.
0
180
8

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of R C.
2
31
6

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

16 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

14 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0
Photo of Ronald N.
355
81
5

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Tom C.
1
65
10

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

18 years ago

Helpful 15
Thanks 0
Love this 13
Oh no 0
Photo of Travis M.
78
318
982

12 years ago

Business owner information

Photo of Enterprise R.

Enterprise R.

Helpful 5
Thanks 0
Love this 2
Oh no 0

14 years ago

Helpful 4
Thanks 0
Love this 0
Oh no 0
Photo of Jon L.
764
36
136

15 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of John B.
28
129
79

10 years ago

Business owner information

Photo of Enterprise R.

Enterprise R.

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Pink T.
0
52
20

12 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 1
Oh no 0

14 years ago

Rented a ar from them last month while car being repaired. Friendly service but car smelled of cigarettes and didn't run smoothly.

Helpful 0
Thanks 0
Love this 0
Oh no 0

16 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Sal M.
360
1907
2662

13 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of tara f.
145
4
2

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

14 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0
Photo of Austin E.
40
135
83

13 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

12 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of R C.
3
55
2

15 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Business owner information

Photo of Enterprise R.

Enterprise R.

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Sharon V.
154
16
11

15 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

15 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Anna L.
92
45
2

18 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0
Photo of Arbi G.
432
248
95

13 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Nancy R.
46
105
60

12 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 1
Oh no 0

12 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 1
Oh no 0

Page 1 of 2

Ask the Community - Enterprise Rent-A-Car

Review Highlights - Enterprise Rent-A-Car

Shek the manager went over and above from there to get the car I wanted with little wait time.

Mentioned in 3 reviews

Read more highlights

You might also consider

Budget Rent A Car

Budget Rent A Car

2.7(78 reviews)
0.5 mi

This is the worst customer service I've experienced for a rental car company. Rafael helped me out…read moreinitially when I rented the vehicle. He told me that I'll only be charged for the additional driver and to keep the vehicle clean and I won't be charged with anything else. I received the vehicle extremely dirty. It was as if a child took chalk and drew it all over the seats (back and front) and the top of the vehicle. The outside had many scratches. I let Rafael know and he asked his colleague went to inspect the car because he was helping out another customer. I pointed out the top of the vehicle and the seats. The guy cleaned out the one spot on the top and said the car was okay. I pointed at the rest of the top and the seats. He told me that they only look at "actual damage to the outside of the car". I asked why did Rafael say "keep the vehicle clean" when the vehicle is so dirty? The guy told me not to worry. I told him that tank wasn't even full either. There was a some miles off. I came back and Santiago helped me out. He gave me the receipt and told me that I am getting charged for "insurance". I told him that everything was paid for in advanced and Rafael told me that I'm only paying for the additional driver. It looked like he contacted Rafael through text and he told me that Rafael missed it and he took off the additional charge. They blamed it on the other budget store that I had rented from. Santiago told me that I am only paying for the additional driver. I received a new receipt giving me a refund for the additional "insurance" and I only was charged for the additional driver. A day later, I was charged an additional $9.93. Upon calling , they said it was for the gas. These workers here are so DISHONEST! You can't tell someone one thing and then do another thing behind their back. I am going back on Monday when they open because they wanted to see "proof" that we did not receive the car on a full tank when we received it. I have pictures of when I got the vehicle. BEWARE when renting from here!!!! They will randomly charge you without your knowledge! The pictures I took don't really even show the actual dirtiness of the car.

Every time the customer service is great. I rent frequently. They always have the car/SUV I reserve…read moreand if not will upgrade. This location is easy to access and you do not have the hustle and bustle of LAX. The prices are competitive ad again great customer service.

Photos
Budget Rent A Car
Budget Rent A Car - Inside

Inside

Budget Rent A Car - Chalk on the seats

See all

Chalk on the seats

Enterprise Rent-A-Car

Enterprise Rent-A-Car

3.6(124 reviews)
2.0 mi

Huge thanks to Brian and Alex! They were so helpful, always available to answer questions, and…read morehandled everything quickly and efficiently. They made the rental process painless, I couldn't have asked for a better experience. Highly recommend!

Over the holidays it seems everyone needs a car so every location of Enterprise will be over…read moresubscribed. Same thing happened to me over Christmas 2024 when I was visiting. Pro tip: Do not rely on phone calls because the team members are occupied with onsite customers, this location is consistently short-staffed, and there's no time to answer incoming phone queries. I have to say the young team members left to fend for themselves behaved with grace and good manners. Call out to Faith the sweet lady, Juan who never flinched or showed irritation and Jasson who patiently extra-washed a car to make sure my experience was not compromised. As well the cleaning staff does an outstanding job turning around the steady stream of cars being dropped off. This operation is as difficult as a major airport hub in handling exchanges of vehicles to various different parties over various different periods. I was thoroughly satisfied with the extraordinary way in which the customer service people here handled customers while under duress. I kept the car a second longer period instead of returning it on the date I said I would. Seamless customer experience. The staff drove me to another location in San Gabriel to pick up my car because I arrived later than my estimated pick up time. Great choice of staff Enterprise, please give these priceless young folk a raise so they can continue to work in Pasadena.

Photos
Enterprise Rent-A-Car
Enterprise Rent-A-Car
Enterprise Rent-A-Car

See all

Konvoy Tesla Rentals - Rachel Van Dyken using Konvoy Rentals for her movie premier

Konvoy Tesla Rentals

4.9(31 reviews)
1.3 mi

What a great experience from start to finish, Chris and Richard of Konvoy Rentals were excellent…read morehosts. I booked the Tesla Model 3 last weekend while I was in town for a wedding and loved every minute of it. Renting was quick and easy online and I opted for the local pick-up at their designated pick up spot. Chris was punctual and enthusiastic, he walked me through how to use the car, where to charge up and all the high tech functions. This was my first time ever driving a Tesla so all the new information was overwhelming but once you get behind the wheel it is fairly easy. The Tesla Model 3 was spotless from head to toe - black and wood interior with a pearl white exterior. Beautiful double panoramic roof and a massive center screen that controls everything in the car. The wedding I attended was in Fullerton so the auto-pilot is what stole the show. Funny thing is, on my first drive I actually got temporarily kicked out of auto-pilot because I kept forgetting to let the car know that I was paying attention (you need to squeeze/tap the steering wheel when the tablet flashes blue). Other than that everything went smoothly. Overall it was a great experience, Tesla created a very enjoyable driving experience (even in LA!), and the guys of Konvoy Rentals make renting one all too easy. I highly recommend renting from Konvoy if you're ever in LA.

I knew it was going to be good when someone picked up the phone right away. My family was heading…read moreto Las Vegas for a last minute weekend trip and decided to rent a nice car this time around. I found Konvoy after some Google searching and their "Vegas Package" was just what we were looking for, including 600 miles round trip from LA to Vegas (NO GAS MONEY NEEDED!) and a sweet $25 off promotion for new users. Had a minor issue when the car we wanted was actually rented out, but Dick updated us as soon as he heard, and got us into an equally beautiful, fully loaded Model 3. Other than that, we couldn't have asked for a better or smoother experience... light years better than any other rental company out there. An actual person picked up the phone, called me back, helped me finalize the quote, rental agreement and insurance andelivery logistics -- truly a white glove experience. Mack even took the time to teach my older parents how to drive the tech-enabled Tesla which was an experience in of itself Dick, Mack, and the team went above and beyond to make sure our family had the best time and they truly delivered! Can't beat arriving in style to The City that Never Sleeps!

Photos
Konvoy Tesla Rentals - The sun sets the best in the west, but the adventures never end at Konvoy

The sun sets the best in the west, but the adventures never end at Konvoy

Konvoy Tesla Rentals - The owners, Chris and Richard "Dick" delivering at a white carpet event

The owners, Chris and Richard "Dick" delivering at a white carpet event

Konvoy Tesla Rentals - Rachel Van Dyken using Konvoy Rentals!

See all

Rachel Van Dyken using Konvoy Rentals!

Enterprise Rent-A-Car - carrental - Updated July 2026

Loading...
Loading...
Loading...