First time renting a car at this place in LB and it won't be the last! The check in process went…read moresmooth, checking out was even smoother. Stephen (i hope i spelled it right) was super helpful and kind throughout the whole process. They had a variety of cars which was great because the listing on Yelp is a little misleading by saying (truck rental). I got a Chevy Malibu for the weekend and it worked fantastic. I will be back for my next road trip planning!

This was my second time using Budget and I was not very happy with the level of customer service or…read moreproduct I received the first time at another location but I tried to be optimistic and tried them out again for a second move. This office in Long Beach was a breath of fresh air! The staff were attentive, respectful, and friendly and the truck I drove away with was clean, ran well, and even had AC (imagine that - you gotta read my other review)! It was a pleasure working with this location on both the pick up and drop off and I will definitely consider Budget again but only through this office.

Ms Sheila was very efficient and professional even without a reservation she went beyond her duty…read moreto accommodate me. i had a reservation with budget but when i went to pick up there was no van.

Terrible service got a truck from a different location the truck broke down i show up to this…read morelocation to pick up my replacement truck and they tell me i have to pay for a whole new truck i spent an hour back and forth on the phone just for Shaulia to take her time and not help me i had a time limit to make it to the dump and was paying employees hourly not only did i have awful service it costed me money considering never using U-HAUL again! Shannon was to busy talking about her views of trump and other political bs making my experience here even worse everyone working at this location can use a training session in customer service

Great service and best deal . I've looked everywhere and this place was the best…read more I recommend this place anytime

Greg always great to work with, I rent all my trucks here. The prices are great and service always…read morespot on. Thanks Greg!

I came here to refill my propane. Staff were friendly and quick to complete the job. I was in and…read moreout within 20mins.

We booked a 20' truck for a 8 hour window 3 days in advance. We received multiple confirmation…read moreemail and texts that said we could pick the truck up using the mobile app anytime. At 9 pm the night before we received a text this vehicle was not available for early pickup. This negatively impacted our plans. Upon pick up of the vehicle right off the bat the brakes felt very very bad. About a mile down the road the brakes started to grind and the pedal pulsate. Once the truck was loaded it was almost impossible to stop without being in tow haul mode. Thank you Jesus we only had 10 miles to drive and the truck was only at 1/2 capacity. I told the very nice gentleman helping us If someone were to drive that over the grapevine they would be on a suicide mission. Don't put your life in danger find a more reputable U-Haul Location. The owner or GM of this location is running a sloppy undermanned store. 2 employees having to do it all. That's not fair to them or your customers. The showroom was about 90 degrees and the lot is full of debris and trash. The 2 employees providing customer service at pick up and drop off were very nice and helpful.

The Home Depot Signal Hill has small trucks. But they also rent large box trucks from Penske. My…read moreexperience was great. I made my reservation by phone From the Penske website and went to Home Depot Signal Hill. The rate and mileage rate was the lowest I got an AAA Discount. I needed to keep the truck one more day. and I was charged only $39 more. 48 hours 16 feet truck 60 miles full insurance Just $200. The best deal. The truck was well maintained. It had a few scratches but the guy noted them. So far I have rented from Penske 2 times after a bad experience with U-haul. Both Penske experiences were great.

Wow what can you say about this horrible experience. I rented a truck to move, the truck was not…read morecleaned out properly and my stuff got ruined by a substance that when I tried to clean it took the paint off my furniture and ruined my sofa by disintegrated the faux leather cover. Then to top it off - the company when I rented the truck had a broken printer so I could not see what they were charging me for. I rented over the phone and only wanted the truck - no extras. The clerk tried to sell me the extra bundle I said no but low and behold days later I find it was put on my card for a total of $267.00 - they even tried to charge me $14.00 a gallon for the gas which is like $50-$60 depending on the price that day which was $4.31. Penske won't supply me with the register contact which was for $159.00. Capital One won't show me the transactions time stamp. I know what I bought and this was not it. The clerk with his bs excuse he can't give me a receipt yet Cap One only charged me $159.00 that day and then added the $106.02 a few days later and when I disputed it - they then doctored the original order!!! Now Cap One said that I have to give them the proof but how if they didn't email me at the time of sale or any time after till 8/28 with the phony documents and didn't have a working printer - sounds like a same smells like a scam is a scam. Waiting for their legal to call me - so far they call me regarding an accident - what accident - letting this guy at Rose'ss Truck Rental in Long Beach screw me that was not an accident.

Had a bunch of boxes picked up, arrived promptly and took everything at a reasonable price, even a…read morebox that was heavy because it had been rained on.

Responded quickly to my quote, clear communication & super friendly, good service. Love that theres…read moreno hidden costs. Thank you so much!

Genisis furniture also rents U-Haul trucks. Both business partners were professional, kind and…read moreoffered helpful ideas on moving. When good service seems to have gone out of fashion, Genisis furniture is a great neighborhood Place to support.

The ladies at U-haul on Cherry went above and beyond to help me with a disastrous move. Thanks for…read morebeing so cool!

Efficient and friendly service. Rental prices are competitive and reasonable. Van was ready at the…read moretime requested and the check in was a breeze.

This place is the worst. We booked a 20ft U-Haul to move scheduled for 9am and we get there exactly…read moreat 9 and the doors are still locked and no one was there. We waited until 9:25am and still, no one showed up. We ended up having to schedule a U-Haul elsewhere. Save yourself time and do NOT book U-Haul are purchase anything here.