Very knowledgeable and punctual, didn't want to leave us without heat great company repaired our…read moresystem in one afternoon thanks

Communication was horrible, I was unable to schedule to get anyone out to actually do the jobread more

Mr. McCoy and his son and team are wonderful! Came right over and got our new HVAC (replacing…read morebusted 51 yr old resistance heat) setup beautifully and quickly. Perfectly properly sized for our townhouse condo and is working a treat. Both heat and a/c work perfectly and very quietly. You can spend lots more elsewhere but I really don't think you can get much better everything; equipment, professionalism and politeness.

Cannot give this company enough stars! We had had TWO appointments cancelled by our other company…read more(with no explanation) and we were going on 5 days with no AC. I called McCoy and Son and spoke with Mr. McCoy who told me he would be here in the morning, and he would try to come out tonight. 30 min later he called and said they are on their way! Dusty found the issue almost immediately (a critter had gotten where there are ZERO critters required shorted out the system). We have air again for a fair price and immediate service. 10/10 recommend!

I reached out to them about a broken thermostat on a weekend. They were able to come out and…read morereplace the thermostat that day. Oven been using them for maintenance ever since. The technicians are always knowledgeable and helpful. Highly recommend.

Very pleased. Recommended…read more It's really good to find a small company that is dedicated to HVAC and giving their customers great service. In an industry dominated by big-box names and corporations or cheapskate, God-only-knows-when-they'll-show-up workers, finding Comfort Solutions is a terrific blessing. They were responsive via their website, phone, and text quickly. The office staff (Ms. Amanda, I believe) was courteous. She explained my options to me and let me pick what was best. The tech, David, showed up in the window and did good work. He educated me as he worked, including telling me several steps I could do myself to save money and time. He was very personal and professional both. It may not be a big deal to all, but they have both their mission statement and their vision statement on their brochure, which means a lot to me: "We are dedicated to being well known in our community for providing the highest quality of HVAC services the industry has to offer. It is imperative to provide same high level of comfort and confidence to our customers, as we do our own families. We provide honest and ethical services, and always strive to do the right thing for the customer no matter what. We will always do what we say we will do, and we will establish and maintain personal relationships with our customers." So far, mission accomplished in my book. Very pleased with their services and recommend to anyone.

They came out quickly and repaired our dryer vent. Super professional and easy to work with.read more

I would strongly advise against using this company. Last April 2025, we had our A/C unit replaced…read moreby them for nearly $9,000--a hefty investment that I now question if a replacement was even necessary, especially after reading some of the other reviews on here, but that's a separate issue. Despite having a brand-new system, by fall 2025, the unit was heating our home improperly. They came out and "fixed" it, but the problems didn't end there. Fast forward to two weeks ago during the ice storm in Gwinnett--the coldest weekend of the winter so far--and we were left without heat downstairs. I called Cochran around Wednesday, knowing even colder weather and snow were forecasted for the weekend. The female customer service representative was pleasant and promptly scheduled a technician visit for Friday, January 30th. The technician diagnosed the problem as an incompatible thermostat. He replaced the downstairs thermostat with a Honeywell Home Focus Pro P200 and charged me $397 for the unit. After installation, the heat seemed to be working. I also purchased their maintenance membership plan for $89, which includes two service visits per year. So, I ended up paying nearly $500 for this service call. Here's the kicker: that thermostat, which they charged me nearly $400 for, can be purchased online for about $59. And despite this costly replacement, the heat still didn't work because the unit had been installed incorrectly. When they came back out to fix or properly configure it, they still charged me $40 for the visit--even though both the maintenance technician and the owner/manager admitted it was their fault. The last technician who came out was very nice, professional, and explained everything throughout the process. He told us the problem wasn't the thermostat but that the unit had been installed incorrectly. To be honest, he seemed very trustworthy. Yet, shortly afterward, the manager told me the technician was wrong and insisted that the thermostat was the problem--but just configured incorrectly. With these conflicting explanations, I have no idea what to believe. What I do know is that they took my money, charged us for the service call, and left us without heat for an entire weekend during subfreezing temperatures. When I spoke with the manager, he did apologize, but there was absolutely no attempt to offer any discount or refund for the inconvenience and poor service. This company's service is not only unreliable but also unethical. They show no accountability for their mistakes and treat customers unfairly by charging for repairs and visits caused by their own errors. Save yourself the frustration, expense, and risk--do not trust this company with your HVAC needs. As a homeowner in this economy, and with how hard I work for our money, it's unfortunate to have to deal with businesses that lack integrity.

100% DO NOT recommend. They came out 3 times and my unit still doesn't work properly. I was told a…read morecouple of times they would be out on certain days and didn't show. Now I have to find someone new to fix my unit.

From the owner: Superior Heating & Air Conditioning is a trusted, locally-owned HVAC service provider based in…read moreBremen, Georgia, proudly serving West Georgia and the surrounding communities. With a commitment to excellence and customer satisfaction, we specialize in residential and light commercial heating and air conditioning services, including installation, repair, and maintenance. Whether it's ensuring your home stays cool in the summer or warm through the winter, our experienced technicians deliver reliable, energy-efficient solutions tailored to your comfort needs. At Superior Heating & Air Conditioning, we combine small-town values with top-tier service, ensuring every customer gets the professional care they deserve -- with honesty, quality, and a personal touch.