Ordered the plant based burger, small regular fry and Coke Zero. Had a taste for it and all of it was good. Even the Coke Zero tasted right. Fries were fresh and crispy, perfect, and really liked this burger with Thr avocado slices on it. Very friendly service, who checked on us three times to see how we were doing. It was later in the day but the place had only a few customers in thr restaurant. Music wasn't crazy loud. Liked it that the place was nice and clean. Will definitely be back. read more

Epic Burger - Veggie PLANT-BASED BURGER with SMALL EPIC FRIES - Burgers Near Me - Northbrook, Illinois

When my child and I come up to the Luries, we usually grab lunch at Epic. Reminds me of another burger place but better. The black angus beef is halal from Creekstome Farms, they use cage free eggs, and nitrate free bacon- and burgers and fries and made fresh to order. I like how they have organic Tractor products and maybe one day they'll carry their sodas. They also have chicken sandwiches, tenders, hot dogs, and salad The place is always clean and service is always friendly. My only complaint is- while they try to be a "healthier version" of fast food, with well sourced items- they carry ketchup with high fructose syrup. Which they would spend a little more and go organic or at least something without HFS. read more

This was a pretty busy location with many families dining in. We were in the area so we stopped for a quick bite. My companion ordered the Epic Fish burger which was super hot (temp) and they burned the roof of their mouth. However, they also ordered a gluten free bun and the staff person let them know that the fish was not gluten free if that was a concern. (It was not). I ordered the beyond burger. It was dressed up nice on a brioche bun and stacked high with lettuce, avocado, pickles, onion, tomato. It was pretty good although the texture of the beyond burger is not my favorite. It had nicely crisped edges and with all the toppings, it can be satisfying. The fries with crispy and textured and cooked just right -- it was hard to stop eating them. What fascinated me the most was the Heinz remix machine, which mixed up flavored sauces. I made a ketchup with garlic and chipotle. You can adjust the levels of intensity. My companion made a garlic jalapeño mayo. This was fun, like using those Coca Cola Freestyle machines. read more

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Come here offen!! Great food , service is on point always and ambiance , 5star all around!! Our fav burger!! read more

Epic Burger - Double classic burger! - Burgers Near Me - Northbrook, Illinois

Love Epic burger! The staff is so nice, the burgers are crispy on the edges, it's so yummy and a really good stack bun to hold it all in. I've been going to Epic for years and my fav for burgers in the area. It's kid friendly and order sit down. read more

Epic Burger - Burgers Near Me - Northbrook, Illinois

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I'd give this place a solid 4 stars. The food is always really good, and I come here pretty often on my lunch breaks since it's right next to the Lowe's I work at, which makes it super convenient. The restaurant is very clean--I always notice the staff staying on top of cleaning, which I definitely appreciate. The atmosphere is great too, nice chill vibes overall. The cashier working when I went was also really friendly (and yeah, cute too lol). The only downside is it's a little on the pricey side, which is why I'm giving it 4 stars instead of 5. That said, the quality is definitely there. Highly recommend the Farmhouse Burger--it's seriously tasty and one of my go-tos. Definitely a spot I'll keep coming back to! read more

Epic Burger - FARMHOUSE BURGER - Burgers Near Me - Northbrook, Illinois

I am continually impressed by this location. The place is always clean, and the service is top-notch. Miguel knows how to provide excellent customer service and make his customers feel welcomed and appreciated. Being vegan, I always order the Beyond Burger which comes loaded. I especially enjoy the avocado and vegan mayo. The fries are generously proportioned and delicious. This location is my favorite Epic Burger restaurant! read more

Epic Burger - Beyond Burger with fries - Burgers Near Me - Northbrook, Illinois

Love coming here. Food is always good. Service is always friendly. One of my fav burger spots read more

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We catered a meal in house in their small private space. It was very convenient and the staff was so accommodating and did a great job with everything we needed. I called ahead a few days asking if they would do something catered in house and they were more than willing to do so. I spoke with Jeff on the phone and he sent me their catering menus, of which I chose the Burger Bar option along with ordering trays of french fries that fed 10 people each. We also added in cookies and fountain drinks for those that wanted it. I was directed to Miguel for the day or in restaurant. I had told them we would arrive at 6pm and they were a little tight on time as when 6pm arrived it seemed like everyone else wanted to eat at Epic Burger at the same time. But they were able to get our orders out and we were eating by 6:30pm. I was even able to add on some additional burgers for some last minute attendees. At the restaurant Miguel was incredibly helpful and accommodating. We had an individual with allergies so they were able to prepare that burger separately from the rest. The burger bar had plates set up and everything else you could need in toppings for your burger, sautéed onions, raw onions, lettuce, tomatoes, cheese slices, pickles, ketchup and mustard and even a full container of the special Epic sauce. Overall a good experience doing in house catering with Epic Burger. I will definitely be bringing a group back. Everyone left full and happy! read more

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Way over priced. Got a burger, fries, drink and a shake and paid 31 dollars.. burger is very greasy and fries and soggy and no good. Will it be coming back.. read more

Delicious burgers and the sauce mixing machine was so much fun! Clean and comfortable, friendly team! read more

Epic Burger - Turkey burger and cheese fries - Burgers Near Me - Northbrook, Illinois

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Disappointed Long-Time Customer - Dishonest Promotion Practices: Our family has been loyal customers of Epic Burger in Glenview for years because we truly appreciate the quality of their food. However, a recent experience with a deceptive promotion and poor customer service has completely broken our trust, and we will not be returning.Epic Burger running a "stop the timer at exactly 10 seconds" challenge to earn $10 Epic Dollars sounded like a fun, engaging idea for guests. My 11-year-old son was thrilled to try it. On his fourth attempt, he hit the 10-second mark perfectly. Excitedly, he shared his achievement with the cashier.Instead of honoring the promotion, the employee asked him how many tries it took. When my son honestly replied that it was his fourth attempt, the cashier arbitrarily claimed he needed to hit it within the first two tries to qualify.I carefully checked the promotional posting, and there was absolutely no mention of a two-try limit. Moving the goalposts and inventing hidden rules after a child wins a challenge is incredibly cheap and dishonest.In the restaurant industry, momentum and customer loyalty are everything. It only takes one dishonest customer service experience to lose a family's business for good. It is a shame that Epic Burger would choose to pull a scam over $10 rather than keep a long-term customer. We will be taking our business to a competitor that values transparency and honors their word. 1 star due to dishonesty. read more

First time we've had Epic Burger while in the area. The staff went above and beyond to make sure our visit was perfect. They explained the menu and options to us. The lady taking our order was in training and did a great job! Resturant was clean and they had clean high chairs for my toddler which was a win! Thank you for a great visit! read more

Great customer service, some nice resturaunts don't care as much as this fast food place does!

It's a good smash burger. Chicken tenders are so so good!! Reminded me of In&Out burger

My review is for the location in Northbrook IL. My Hubby & I were going to eat at a nearby Potbelly, but due to the lack of their employees not showing up, they were only taking on-line orders & we could not sit in & eat. So, we seen Epic Burger. I always wanted to try this. We had mini burgers & they were very good. I was not a huge fan of the fries as they are just ok. But next time we eat here I will have to see if they have onion rings. The nice man who took our order was maybe the manager & he was super nice! Very kind with a upbeat personality. We could tell he enjoyed his job & dealing with customers. He was very helpful & even went to get my Hubby a glass of water. The inside is very cool. Cute too. Comfy & I love when there is ketchup etc. on the table & you don't have to beg for it! Very clean inside & cheerful. Next time we will look into what else they have at this fantastic place to eat at. read more

One star off because of the price. It's expensive. But it's a top quality burger with fresh ingredients. The brioche bun gets soggy after a bit and falls apart. Overall, one of my favorite burgers in the area. read more

Was greater at register by Jeff. I mistook him for the owner because his customer service was that good. A+ on customer service in every aspect of our visit here. Food was also good so I'll give it an A. I had the classic burger and Cajun fries. Very happy with both items. If you're just looking for a quick burger lunch this spot is definitely where to go. Beats any local fast food chain by leaps and bounds. I'd go as far and saying it's better than In-N-Out too which I grew up on in Cali. Clean restaurant. Cool vibe for a quick lunch spot. Good food. Above all else though the best customer service I've come across in quite awhile. Be careful, I might try to steal Jeff for my own business. He's that good! read more

Great fast food. The cashier was super kind. Inside was clean and the music wasn't loud.

Trying this for the first time tonight. Same as Skokie. Meatheads sadly went out of business. But this is good too. They even have sweet potato fries and a whole wheat bun if you are interested in healthier options. It's a little expensive. But most eating out is these days. Even McDonalds is no longer affordable. But it's good and will def come back. read more

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Great atmosphere and music. Very friendly. Very helpful staff. Great food that is served in a reasonable amount of time. Love this place!

Amazing. Kept the entire film set happy. It was the best nourishment we could have ever asked for. ‍

Very friendly staff and their food was soo good! Must try to cajun fries, they are so crispy and the seasoning is perfect!

Used to love the Meathead's restaurant that was located here, but it's been trash for the past couple of years and finally went out of business. So glad that Epic Burger moved in. The food and service was very good on my first visit. It's definitely on the expensive side, but what isn't these days? You can save a little money by ordering a single burger instead of the standard double. They also offer sweet potato waffle fries for a change of pace. Welcome to the neighborhood EB. We'll be back! read more

Great location, great food. Was not very crowded. Service was also good thanks a lot to the friendly staff!

Service was friendly and timely ! I got a farmhouse burger and Cajun fries. The egg was perfectly cooked with a runny yolk and the toppings were fresh and crisp. The bun was very good as well. The burger patty was juicy but very under seasoned and I have to say that is my only complaint because the Cajun fries were excellent. The only downside to this place is $20 for a single burger small fry and small soda read more

Epic Burger - Burgers Near Me - Northbrook, Illinois

We arrived at 8:25pm on Sunday evening and were turned away because they apparently are closing at 8:30pm. But their signage says open until 9pm and it takes them usually only 10min max to make the food. There were people eating inside. I've never been to a business where a paying customer is turned away during normal business hours. Never had this issue with meatheads (previous owner). read more

Epic Burger - Hours - Burgers Near Me - Northbrook, Illinois

There was a glitch when we ordered online, but the restaurant went above and beyond to make sure we received all we ordered.

Meatheads was taken over by Epic fairly recently and I am not sure why. I've always been a fan but I was willing to give Epic a try. I ordered dinner for a family of five and it came out a little pricier than I thought, despite the cashier pointing out that it was happy hour. Service was very good and my order came out very promptly! Upon arrival at home and the kids weren't disappointed..... read more

I was very pleased with the Cowboy. Considering I normally hate pickles on a burger and pick them off, Epic truly surprised me and hit it out of the park. Great job. Love the recipe, just fantastic. However, I am disappointed in the ambiguity with just a product name and picture on the flat panel ordering screens. People need to know what's in something to make a buying decision. The only reason I bought the Cowboy was when I was last here I went online to go read what it was. Most folks won't bother. It has bacon, but some folks won't eat that. As a businessman, "effective communication" is everything and "constant follow thru" is quality and profit control. I would suggest the following: 1. Without cramming it in, update the menu display screens. 2. Have a couple laminated ingredient menu at the cashier so people know what's in the offerings. 3. Have a small printed menu stack at the register. 4. Use the pinch ring holder on each table to cleanly display the same details so people leave informed and order more. Same photos, add the descriptions. 5. Have a CR Barcode linking the patron to your Web site and get to the point immediately - show food and ingredients. Simple remote ordering without having to log into an different site manually (click). 6. Promote business office lunch orders. Call it "Order for the Office" and optimize all of this as an online offering. I was at the Northbrook store. The tabletops and chairs need to be "cleaned", not just a wipe rag. Find a spray or something from food service for this and set a standard. My chair had the top a bit sticky. That can not continue. The Northshore has very high standards. Don't let cleaning cost your any customers or bad reviews. Let's be clear, I want EPIC to be very successful. Cheers folks! read more

Great Burgers and fries. The service is fast and the tables are clean. What more could you ask for?

One of the few quick- serve places I can go as a gluten-free vegetarian. Fries were terrific!

Hello, to whom it may suit you. I have been going to this location since 2014. It was called Meat heads, I loved Meat heads. Meat heads was the best burger I had as a quick burger and fresh. Now it's epic burger, which has been at west field mall for a couple of years. Epic bought meat heads and instead of taking what meat heads had they destroy it. If it was me I would have bought their menu. Epic is just very salty, the fries are just way too much. The patty just feels greasy and like you are chewing on rubber. Not enough sauce, not enough feeling in there food. It's just a messy nasty burger, I really don't know how they won burger of the year in 2021! So if you want to make epic better go get the menu for meat heads and I promise you epic will be much better!!! But until then don't way 16 dollars on 3 patty's that doesn't taste good. The grilled unions just take wet and the ranch is not even ranch it's watered down ranch. So if you go there to waste money on your self go for it but if you want a better burger make it at home because this place needs to run out of business to relieve that they suck! Good luck! read more