Quick, personable, and great quality service. Everyone was really nice and the price of everything…read morewas great! Dominic did our change and was wonderful and Skie and Avia did amazing as well!

Excellent! My first time coming to this location and it might be the best one I've been. Quick…read moreservice, very attentive and kept me informed of every step the entire time. It's often women are undermined in these spaces and that was not the case here; the value is there and the quality is there! I got an oil change, something with the fuel, and another service for my radiator. Thanks Matt and P for all your great work today.

these guys got me in, did the deal and I was out less than an hour. Nice. Ukrainians. My peopleread more

Timely response, prepared to quote a repair estimate, able to work around my schedule.read more

Usually when an establishment gets it right, they officially get pinned to my "Ana's Go-To's" list…read more This particular location just does it for me. If you're like me, automotive costs are NOT the tea. I hate it. I hate car maintenance, purchasing a car, etc. Yall, it's just not for me. So, when I have to put my big girl panties on and do this adulting thing, I stick with what works. The guys at this Watson location are awesome. They're efficient, friendly and direct. My disdain for car maintenance doesn't blind my judgement, though. My mother taught me a lot about cars, so even though I get bothered by it, I'm able to talk shop and assure them what I'm here for. I have no problem with saying "no" and telling them what I want -- and they listen. The guys do try to get you to make other changes for your car, lol. Wipers, fluid, filters, they are on it. But, that's their job. I'm usually just here for the standard oil change needs. If your ever in the area, bring your vehicle in for some city limit lovin'.

STAY AWAY FROM THIS JIFFY LUBE -- THEY DESTROYED MY ENGINE AND TOOK NO RESPONSIBILITY…read more I took my 2017 Ford Escape--my reliable, well-maintained vehicle with ZERO prior issues--to Jiffy Lube on December 19, 2024, for a simple oil change. That was the beginning of a nightmare. Three days later, on December 22, after driving only 37 miles, my car suddenly lost power on the highway and began spewing blue-gray smoke. I was forced to pull over and have it towed to Dobbs Tire and Auto Center. What Dobbs found was shocking: the engine was coated in black, dirty oil, and they drained over 6 quarts--despite my vehicle only holding 4.3 quarts total. The dipstick showed oil filled over an inch above the full line. The mechanic explained that the excessive oil fouled the spark plugs, destroyed the catalytic converters, and permanently ruined the engine. Even after replacing plugs and trying to clean it up, the car died again on a test drive. Diagnosis: engine completely destroyed. I immediately brought this to Jiffy Lube's attention. Their response? Blame everyone but themselves. They claimed they only put in the right amount of oil and pointed fingers at Dobbs--without ever speaking to the mechanic or inspecting the damage. Just outright denial, despite the clear timeline and mechanical evidence. Let's be real: my car worked perfectly before Jiffy Lube touched it. It died 37 miles later, drowned in oil. And now I'm left with a dead engine and thousands in losses. If you value your vehicle, your time, and your money--DO NOT TRUST THIS PLACE. Jiffy Lube's negligence cost me a car, and their refusal to take any responsibility is shameful.

A few days ago. my mother, went into the Midas at 4723 Hamton Ave. St.Louis Mo. For a safety…read moreinspection. They supposedly found things wrong. And told her that it will be a cost of over 2 thousand dollars. To fix the problems. She got scared and called me. I told her to to get out of there, they are trying to rip you off. It took over 30 mins to get her truck off the rack, and to print out the service report. Thayer excuse was the printer wan not working. MY mother is over 80 years old. And i guess they saw an easy target. Just posting this to warn others. these guys will rip you off, so watch out.

Very professional and fast! The staff did a great job of explaining what was wrong and working with…read moremy schedule to fix it. Will happily come back just for this crew.

Service was poor at best, I waited in line for over an hour just to get a headlight bulb replaced…read more. Once I got up to be served , they at points ignored me when I spoke and spoke to me like I didn't know English, very ignorant staff. Then they proceeded to just pretend and bang around on my car like they were doing something and in the end they said that they couldn't get to the area to change the bulb . So after all that nonsense , I left went down the street to jiffy lube and they change my bulb in 5 minutes without all the banging and drilling around . They also told me I was missing a few plastic screws . Hmnn.. I wonder how? Just unbelievable. I will never go back here .

Great, fast, and exceptionally friendly service! Was truly impressed by how kind and considerate…read morethe employees were every step of the way.

I will say this till I am blue in the face, you will not find a better shop! They are some of the…read morebest business owners and people I have had the pleasure of knowing, they are always willing to help you and make sure you are taking care of. I over filled my Audi's Q5 oil this past weekend, and the car started shaking and I was terrified I ruined my car. I called the owner Eric on the weekend and he said he would see if he could fit me in on Monday even though their schedule was packed! Guess what he got me in. This is the type of service and business we are missing these days. I appreciate you all! Thanks so much for your help.

Very poor customer service. Went in for a simple emissions inspection. They claimed that it failed,…read morebut still charged me for it. Sent me to a dealership "to fix the problem with my car's computer system". After going to a dealer's shop and paying $125 for their diagnostic and a second emission test, which passed, the dealer suggested that I go back to SL Hills for a refund, because their state-emission tester was faulty. (It happens to the dealer on occasion, so they get a replacement.) Eric, the owner at SL Hills, said that it was the state's machine, and it wasn't his problem if their machine was faulty. Would not give me a refund for the inspection, much less any compensation for the other $100+ that I spent without cause. I won't ever be going back. Any customer looking for helpful customer relations/service and accountability for their work should also look elsewhere, IMHO.

Extremely happy with this service , I had just been over at valvoline down the street from this…read morejiffy lube to get my headlight bulb replaced, waited over an hour, the staff was rude and unprofessional and they banged and drilled around on my car and in the end couldn't replace the bulb . I was very disappointed, so I turned went down here to this jiffy lube and had a total 360 service . They replaced my bulb in like 5 mins , everyone was professional and the manager kristy also went even further and checked my engine light codes for me and gave me a tune up quote I asked for . Needless to say , I will be back to get my tune up here and oil change when needed .

We were pleased with all service that was done as requested by friendly and competent personnel…read more The quality of service lends to the value of the work done.

A car is a big expense, no matter the make or model. I trust and respect Todd and his team to…read morediagnose any problem accurately, and to tell me the right way to fix what issues there are, without any unnecessary additions. I am never concerned that I'm being taken, and that's so important for a woman walking into a car repair shop. I love that they will do a quick check to let me know what issues may be coming up, to let you save up for the expense. I recommend Fred's South County Auto without reservation!

Had a low oil pressure warning light. I replaced the sensor but did not correct the problem…read more Had Fred's Auto check the oil pressure with a gauge. They recorded three pressures: Idle-1500 RPM, 2500 RPM. All reading show good oil pressures. Car is driveable the way it is. Ordered a pressure sensor cable repair kit that we will install later. They folks do great work and did exactly what I requested.

I've generally had pretty seamless experiences with this Dobbs! The staff are nice and helpful…read more I've never had an appointment with them, it's always something more urgent it seems, but I can usually drop it off and get things repaired by the end of the day. I appreciate that they call with updates and do the best they can to accommodate your timing.

We have been in business for 25 years. I can't believe the service my husband received yesterday as…read morea business owner. We sent one of our employee's with a company check and our tax exemption form to purchase 2 tires we needed for a customers car ASAP. When our employee arrived to pick up tires he was told no checks excepted. Well, ok I will go back and get COMPANY CREDIT CARD. He leaves comes back to get COMPNAY CREDIT CARD. Returns to get the tires and was told no credit cards excepted!!!!! Are you seriously kidding me????? How does this company make any money on Wholesale Work??? Worst experience as a business owner I have ever encountered. We will not be returning and we will surely let all our fellow Auto Repair Business owners and our friends as well NOT TO USE THIS COMPANY WHAT SO EVER!!!!

Great service and very reasonable rates for diagnostics and oil change. They do not try to over…read moresell or over charge their customers and are very honest. Thank You!

I was recommended to them 5 years ago when I moved to STL. I've tried another shop in the 5 years…read morebut they didn't compete. Watson does a great job! Call ahead and see when to bring the car over, they appreciate that more than "dropping in"