This was my second year getting my windows cleaned (inside and out) by Ernest Windows. Both years, I was able to set up appointments promptly for a day and time that worked well for me. The work was very thorough and done with consideration for our home and family. The windows are so clean, it's hard to believe we're not standing outside! I will be calling again! read more

They answered my message right away and came out the same day. I was worried about the gutters because I just moved in and there were a ton of leaves. It rained the day before and it wasn't draining right. They cleaned the gutters and downspouts. All was well. Very professional and polite. I will hire again. Thinking about having windows done too. read more

OK after a communication break down all is well. Ernest sent Andy to clean our gutters. Andy was very professional and polite. Will definitely use again. read more

Very polite and professional, did a very good job. Followed proper COVID protocols. Would hire Ernest Windows again.

This is my first time using Ernest Windows. The technician was on time and cleaned my windows inside and out. He was very polite and worked very hard. He was here almost 3 hours as I have a lot of sliders and big windows. He never took a break and my windows look great! He also had all his own equipment which I appreciate. Sometimes I have had to get out my own ladders etc. in the past with other businesses. Very satisfied customer! I would highly recommend. read more

Ernest Window washing is the best washing company I have used to date. They are very professional and always do a good job. I think they have fair prices too. Highly recommend! read more

I reached out to Ernest after seeing an ad in Clipper Magazine. They returned my request for a quote almost instantly and were able to schedule our gutter cleaning for the same day. They were punctual in their arrival and identified two clogged downspouts that hadn't been cleaned by the previous owner. They were neat and disposed of all of the gunk in the gutter. They used a blower to remove what little roof litter remained. The price was very fair for my one and a half story home. I will be using Ernest again this fall. read more

I tried Ernest Windows for the first time. I thought overall it was very good service save for two snags. When I phoned I asked for only second floor windows to be cleaned. The person I spoke to confirmed this and also told me the cleaners would come between 1-2 on the confirmed date. The date came, the cleaners did not come between 1 and 2. By 3 I had to leave to pick up my kids from school. When I came home at 3:30 the cleaners were there but they were washing the first floor windows. Thankfully they understood there was confusion and only charged me for the second floor windows. I would use this service again however my hope would be the time frame would be honored more closely and also the specific request for which windows would be washed. read more

Quick service. Responded to my request for a quote within a minute. Showed up right on time. Did a great job cleaning the gutters and installing the gutter guards. read more

First time client, referred by a friend thought we would try them. Robert was very professional. There were three other workers, and they were done with our townhome within the hour. Cleaned inside and out, and screens. They all wore protective masks, and did a beautiful job. We recommend them highly. read more

I have used Ernest Windows twice before and all was well. With the pandemic it had been a year so I knew the windows were dirty. I sent an email on the Ernest Window website to no response. The next day I called and the person (I am assuming it was Ernest) said he remembered me but he would have to call me back to schedule. 2 days later I called again and again, he said he would call back that same day. Kiddingly I said "Will you really call me back?" and he assured me he would. a week later I called him back and told him I hadn't heard from him and I wanted a price and scheduling. He gave me a date and then told me the prices had gone up and it would be between $400-$450.00 for my home. I agreed. The following Monday he canceled and they came on Thursday. The young man at the door told me he would walk around and count the windows and give me a price. I told him I had already had an agreement with Ernest Windows. He told me the price had gone up and it was now closer to $600.00!! I told him I would not pay that and he and his partner stood around the driveway with phones in hand deciding what to do. Finally he came to the door and said he would charge me $545.00 but that was the lowest! I was so angry but at the same time we were having a gathering on Father's Day and I agreed to pay it but told them it would include their tip. They cleaned the windows ...just OK. My husband showed them areas they missed. They did not clean the window screens just the glass. I found in the dining room that they placed the dirty storm window right on my white carpet to clean it! I now have to have that cleaned. I paid them and after they left my husband pointed out to me that whatever person did the front of the first floor exterior..He broke all of the shrubs and stepped all over them until they were flat in places! I had to have my landscaper come over this week and cut quite a bit just to make them look even. It was a horrible job that they did and I don't believe anyone should hire this company. I will never use them and I will be sure to tell others. read more

Everything was great. Very professional and work done was good. Will use again for future projects.

It's been a long 2020 and my family is still in self quarantine. I looked out the windows and saw the grime accumulated from the last half year. I called on Thursday for gutter cleaning and window washing (inside and outside) and I was immediately put on their schedule in 2 days. A polite young man wearing a mask showed up and went right to work. Polite, efficient, quick scheduling, reasonable prices...what a great company! My house is sparkling! read more

Did a great job on the washing the windows! Would recommend!

I had my gutters cleaned today. My tech, Robert, was awesome and even hung a gutter that fell for me. Response time was incredibly fast and price was better than others I found. Highly recommend. read more

Always great service albeit a tad late due to weather backlog. Hard working staff. A reliable company.

This was our first time using Ernest Windows. We had our windows cleaned inside and out and had our siding power washed. We couldn't be happier with the results. Our technician, Linus, was very friendly and polite and was happy to add screen cleaning to the job even though we hadn't scheduled that ahead of time. The price was very reasonable for all the work done. Will hire them again for sure. read more

Extremely happy with Ernest Windows, Inc. Was my first experience with having my windows washed. I had a couple of cancellations because of the weather, but they came out early morning on Labor Day and got the job done. I really appreciated the fact they came on a holiday! They are very accommodating and the customer service is top-notch. The employee who came (his name was Al) was very impressive; he was polite, extremely kind and very patient with my little dog who barked constantly at him through the windows. He was wearing his mask and observed all the Covid protocols. He did an excellent job on my two-story townhouse. The windows were all so clean they were crystal-clear! I definetly will be calling Ernest Windows in the spring!!. read more

Ernest + team were amazing. Easy to work with, prompt, and did a great job. Would 100% recommend. Thanks!!!

Highly recommend this company. Always on time , polite and efficient. Well money spent for a great service they provide.

We had Ernest Windows come to our home today based on the ratings we read in Yelp. Their staff member arrived on time and did a quick review of the house. He gave us a fair quote so the work started. I should add that he was a very pleasant young man and arrived with a face mask. He did windows both inside and outside and did a fantastic job. The windows have never looked cleaner. Next time we have a need we will certainty use Ernest Windows, Inc. again! read more

I had never used a window washing service in the past but I was extremely satisfied! Robert who was very polite and went over and above being helpful. Excellent job! Also satisfied with their charges. Gerry read more

Our windows were long overdue for a good cleaning. Robert did a fantastic job cleaning them.

I have used Ernest for the past four years, and I have been very pleased. They are fast, efficient, and very courteous but most of all, my windows and screens are cleaner than I could have done myself and with a lot less hassle. I recommend them as it is a great value! read more

Ernest Windows is a great company that does quality work! The guys did a great job cleaning my windows and left no mess. The owner is professional, responsive and cares allot about customer satisfaction. I would definitely recommend them. read more

Ernest Windows did a great job on my gutter cleaning. I called to schedule an appointment and they came out that very afternoon. They quoted me and did the work as promised. They were polite, social distanced, and were efficient. I would hire them again and will consider them for future work. read more

Extremely satisfied!! Professional, courteous, neat and clean!!! Fast response!! Appreciate the excellent work and will definitely use them again!!! Thank you for a great job!!! read more

These guys are quick, professional, and reasonable. Can't beat that in top of same day service. Appreciate you Ernest! Will definitely be a returning customer for that gutter cleaning up!!!! read more

Our two technicians got the job done quickly and thoroughly. Great job.

Great job of cleaning the gutters with quick turnaround from time of order and same day service. Will definitely use Ernest again.

Used Ernest Windows last year to clean my gutters and they did a great job. Called this year, and because of my schedule, requested a weekend appointment. They arrived hours after the scheduled time, and nearing dusk. They proceeded with the cleaning, were very polite when asked to better clean their mess, and finally left with check in hand. Much to my dismay, when I looked at the gutters that I could actually see, I saw debris. There's no way they should have done the job when they arrived so late and couldn't possibly have seen what they were doing. Shame on me for letting them do it. Never again!!! read more

Great! Loved the service! Did a great job. Will certainly recommend them! Promptly quoted my windows and was able to come out in just a couple days. read more

The man in charge of answering phone calls is extremely rude and unprofessional. They switched my appointment multiple times, once because of lack of employees and the next time due to the weather,which was understandable, the third time around they let me know they would be arriving at 830 and didn't show up until almost 10am. The only reason they did show was because I called to see if they were still going to come. After they show up an hour and a half late, the guy on the phone starts to argue with me that my gate isn't open, and that is the reason they had not arrived. At this point I had asked him to just leave because clearly they do not need or want any business due to the treatment for their customers; to which he continued screaming at me on the phone. After I had to be the one to contact them and follow up, I should have known after the second time this company would be a waste of time but the good reviews led me to give them a try. read more

I called Ernest in a bit of a panic after my clogged gutters were causing water to come into my home. He promptly returned my call and had someone out to clean out the gutters the same day, even in inclement weather. He patiently listened to my concerns and let me send him pictures of the areas of my roof that I believe was causing the problem. They took before and after pictures and did a fantastic job. Ernest was kind and professional. I am so grateful for his help during a very stressful time and terrible weather. His prompt attention to my call will have saved my home from further damage. I will definitely call him again, hopefully under less serious circumstances for routine gutter maintenance. Thank you to Ernest and his team! read more

Horrible service! It took TWO appointments for Ernest Windows to clean my exterior windows properly. It was very difficult for them to find the time to fit me into their schedule in order to fix the problems from their original job (there were many). When they finally did send a man out for the second appointment, he was over two hours late! No call from him. No apology. He actually seemed irritated when he told me that Sunday is his usual day off. Hmm. My Sunday was interrupted, too, but he clearly couldn't have cared less. To summarize, there are many companies in the western suburbs that offer window washing and gutter cleaning. Save yourself the aggravation of dealing with Ernest Windows---a company that offers little in the way of customer satisfaction. read more

I have been a customer for years. They do great work, are reliable and have great pricing. I highly recommend!

Called Ernest at 4 pm the day after Christmas 2019, and within 25 minutes, we had a time set up for the crew to come 2 days later. They arrived when they said they would, cleaned up the areas very nicely and were courteous when they rang the door bell. I will definitely use them again! read more

Very fair and reasonable pricing. The team does a really nice job assessing the work and revising the plan to accommodate any unforeseen issues. I'll without use the team again. read more

First time ever getting my windows clean and Ernest did a great job!! Windows and screens are like new again! Will definitely use them again before winter comes. read more

Price was lower than most other quotes for gutter cleaning and the job was done the same day which was a nice, unexpected bonus. Pictures were provided afterwards to show all the gutters were cleared. All the gutters looked to be cleaned really well and and they did a good job cleaning up after themselves as I didn't see much debris on the ground. read more