My AC stopped blowing cold air, 5 o'clock Friday ugh. I checked the usual stuff, breaker, filter,…read morethermostat. All okay. Sooo, Saturday morning took to Yelp. Priority Cool responded with an eta of 1 pm. On the mark, Raydel showed up. Very pleasant young man. Clean and professional in appearance. My AC problem was a coil condenser fan motor I believe. It was 87 inside the house, thank the Lord for frozen peas. Felt great on my head. Though the AC was under warranty would be a few days living on the sun before he could get it so I opted for the one available in his truck. Very satisfied with the service and highly recommend Priority Cool Solutions.

Great work. Solved my ac issue easily!read more

I had an AC unit, water heater, and electric panel replaced. They stood by their word and made sure…read moreeverything was installed correctly.

I had a serious water issue side of home .Binh from KoolGator rushed out and address the issue…read more.This guy is a licensed contractor with many skills II was very impressed with his professionalism and hard work. I put him on speed dial for other projects Thank You P Benson St Pete

Excellent service. CJ was the best!! Thorough, knowledgeable and personable. We were very please…read morewith our 6 month service. Thank you, Thorpe and CJ. We are happy to be customers. Jim & Dana Druien

Our heating suddenly stopped early this morning. The outside temperature where we live was on the…read moremid 20s for the third consecutive day so that the heating part of our A/C was literally frozen. Field technician Carlos Ramírez came a few hours after we called Thorpe. He checked the unit and found nothing wrong. The problem was due to the settings on our thermostat controls which he corrected in a heartbeat. In addition, Carlos took the time to explain to us why the problem occurred. In addition, he also educated us how we can prevent this problem from happening again. His professionalism and dedication demonstrated that he's definitely a real asset to Thorpe Heating and Cooling. .

I would not recommend Polar Ice Air…read more My experience was extremely frustrating from start to finish. After providing an estimate and moving forward with the project, the company later attempted to increase the price before work even began. This came after previous mistakes and delays related to the order, which had already cost valuable time. What disappointed me most was the lack of professionalism and communication. Instead of a phone call to discuss the situation, I received a text message informing me that the price increase was "non-negotiable." As a customer, I expect transparency, accountability, and direct communication when issues arise. Matthew was particularly rude, dismissive, and inconsiderate of both my time and my wife's time throughout this process. We rearranged our schedules, waited on updates, and tried to be patient while issues were addressed, only to be met with poor communication and an apparent lack of concern for the inconvenience being caused. I entered this project in good faith based on the agreed-upon estimate. Being asked to absorb additional costs due to circumstances that appeared to be the company's responsibility was unacceptable. Rather than taking ownership of mistakes and delays, the burden was shifted to the customer. Do not use this company. If you do get everything in writing, and be prepared for the possibility that the price you agree to may not be the price you're later asked to pay. Based on my experience, I would strongly caution anyone considering hiring them. Unfortunately, this experience left me with little confidence in the company's reliability, professionalism, customer service, or respect for their customers' time. Update to Company Response Unfortunately, your latest message only reinforces the concerns I have expressed from the beginning. While you continue to explain why the delays, cost increases, and project issues occurred, you still refuse to take responsibility for them. As the customer, I hired your company--not your suppliers. Any issues with suppliers, pricing, availability, or project management ultimately fall under your responsibility. Those are risks that should be anticipated and managed by the contractor, not passed on to the customer after an estimate has been accepted and weeks of delays have already occurred. What stands out most is the complete lack of accountability. Rather than acknowledging the impact your decisions and project management had on your customer, every response attempts to redirect responsibility elsewhere. Being accountable is just as important as doing quality work. When problems arise, customers want to work with companies that own mistakes, communicate openly, and take responsibility for the outcome. Instead, your responses have consistently focused on explaining why none of this was your fault. That may be your position, but it is not one I agree with. Customers should be wary of doing business with any company that refuses to accept responsibility when things go wrong. The way a company handles mistakes and setbacks says far more about its professionalism than how it handles projects when everything goes according to plan.

Took on a duct work job for us (replacing all ducts in our attic) that they clearly did not have…read moreexpertise in. Their guy left a major mess and after the job was "done" our upstairs was hotter than it had been before. No one from the company came out and actually inspected the shoddy work that was done. Lots of back and forth and broken promises on fixing the issues and getting our ductwork up to par, with ultimately one of the owners hanging up on me while he had a tech at our house and never answering my calls or texts again. The second owner eventually came out to try to smooth things over. They refunded us 30% of the job and went on their way. We had multiple other companies come out and finally found one with an actual duct expert who showed us multiple spots where the brand new ducts in the attic were torn wide open due to probably rushed and overall shoddy work. The ducts that were put in are also all undersized. So we paid for a job that is going to have to be 100% redone. We reached out to them again about the massive tears after having the ducts inspected with no response. Maybe OK for AC jobs based on other reviews but don't use them for duct work. The review that Michael Y left is more in line with our experience, lots of promises and excuses. Poor execution and finally a full drop off in communication. The idea behind their company is great and that is why we chose them. Our experience was awful and I hope they don't give others the runaround like they did to us.

Juan and the group at Lombard are always kind and professional . Great work and pricesread more

One of the worst air conditioning companies I have ever experienced. They may give you a cheap…read morequote but you get what you pay for. Their communication is slow or non existent, took them over a month to finally install my AC once it was agreed upon. Once they finally came out to install it was poorly done. Their truck smashed into my garage on the day of installation and they did a poor job trying to fix the crack they created. They sent someone to install the system with very little experience (first day on the job) who wired it completely wrong and damaged my brand new AC system. The system malfunctioned, causing the heatstrip to be on every time my AC was on so not only could my house not cool very well, my electric bill was almost $600. Juan and company refused to stand behind THEIR mistakes and said "they have no way of knowing if it was the AC that caused the bill to be so high" when I have never in my life had an electric bill over $200. After they came out to fix it the bill went back down to $100, so it was obviously their fault. The electric usage jumped to 200+kwh/day on installation and went back down to 30kwh/day after they fixed it over a month later. This company is a complete joke, with horrible work that they do not stand behind. In the end, if you're paying thousands for a brand new system pay extra for a more reputable company that knows what they are doing and will give you the support your need. You will deeply regret going with this company that cuts corners and does everything as cheap as possible to save a few dollars. Who knows what other damage they did to my system. Don't let this happen to you.

Did great job. Completed in one day. All workers very respectful. Cleaned everything after.read more

FLHVAC Team gets good reviews because they do good work, no games, no misinformation, and no…read moreproblems regarding the proposal or price. We had a great experience with Yamir, Alian, and Jose. Their work is impeccable, and their professionalism and easygoing manners shine through. They pulled and cleaned the blower wheel, cleaned the air ducts with Rotobrush, added an air scrubber and a UV Light. We highly recommend them for regular maintenance, and if you have not been told about mold in your system.

On time, friendly, professional. Quinton took time to explain everything he did, as he did it. He…read morealso explained to pool caretaker, my wife, several shortcuts and settings to help with pool maintenance. We use Hawkins service contract for out home A/C (2 of them), our Pool maintenance, and A/C at our daughter's condo. Always happy with their prompt and efficient service. Highly recommended.

Had an issue with plumbing at 2pm on a Friday afternoon and called Hawkins and they gave a 2 hour…read morewindow to get to me. They showed up in no time and completely fixed my plumbing issues. Worked on my system for a couple of hours. Excellent work and the Technician was fantastic. From this point on Hawkins will be my go to for anything in the future.

This company is amazing! They are so responsive, knowledgeable, and trustworthy! Don't trust anyone…read moreelse with your air conditioner!