Have had these folks do plumbing work twice in the past year or so & in both cases they were…read morepunctual, did good work, and charged reasonable rates. Also great communication via text/email/etc - I'll definitely give them first consideration anytime i need work in the future.

Same day service! Josh arrived on time and found the issue with our water heater quickly…read more Turns out, there was nothing wrong with the water heater......apparently, someone leaned something against the water heater, bumping the thermostat control which turned the temp very low. I asked for the bill......no charge! Lebo's will be my go to plumber from now on.

Have used Central Penn for both preventative maintenance and plumbing repairs, and they are very…read moreprofessional and note pricing up front. Based on previous experience and calling around to other plumbers, I believe their preventative maintenance is reasonably priced ($125 for 'spring maintenance'). For repairs, they charge a 'trip fee' ($65 at the time of this writing) just to come to diagnose the problem, which again, is about in line with industry standards (some plumbing companies I called were a little cheaper while others were more expensive), though I did find one area plumbing company that will waive their trip fee if they do the repair (David Long in New Cumberland). To me, that's the most reasonable policy. We recently had Central Penn come out to the house due to an issue with our shower plumbing. The handle to turn the water on/off became impossible to turn in one direction. The issue was diagnosed as a bad cartridge, and the technician had the correct part to fix it, which he did in about 15 minutes. At the same time, we had him check our kitchen faucet, which had also had some leaking. This got a little more complicated because of a 'nut' that wouldn't release (no fault of Central Penn), and the technician had to call the manufacturer for instructions because the faucet was under warranty. Acting upon those instructions, we had to wait a day or so for a part to come in, and the initial attempt to make the repair failed (as the technician had suspected it might), so the tech called Moen again to get a different part. Unfortunately, at this point, the kitchen faucet was no longer useable. To make a long story short, due to a large party we were having over the weekend and the lack of availability of a tech to fix the problem prior to said party, I ended up doing the repair myself with the part Moen had shipped to the plumber (I live about 10 minutes from the business, so was able to pick it up), and ultimately, I paid Central Penn about $330 and the only thing we had to show for it was the repaired shower handle (again, a 15 minute job). Throughout the process, the technician was professional and worked with the manufactuer directly rather than making me contact them, which was appreciated, though I did end up having to talk to them myself to get the parts delivered prior to the weekend party (not knowing Central Penn wouldn't be available to do the fix until afterward). In summary, Central Penn was quick to respond to our call, very professional, and discussed pricing up front, but in the end, we paid quite a bit of money and had little to show for it, so we'll probably give someone else a try next time those dreaded words "honey, call the plumber" are uttered in the house. In general, a cheaper route is to use a plumber who is not part of a larger company, but then you will likely not get the response time required to fix the issue quickly. Update 4/14 - Owner of the company, working with Moen, has offered us a new faucet free of charge because he wasn't happy with how this situation was handled. It's the effort companies apply in trying to keep customers happy that separates one from another. Don't know if we'll go for the new faucet, but I've changed my previous opinion, and we'd certainly be willing to use Central Penn again.

Years of solid service, then one maintenance visit, $5k in avoidable damage, and selective silence…read morelater... I used them happily for years on a bi-annual plan with zero issues and would have recommended them without hesitation. That changed after our late-January routine maintenance visit. Shortly after, the AC froze for the first time ever, thawed, and flooded the hallway with significant property damage. A second Central Penn tech came out, flagged restricted return airflow, and recommended adding another return. We got the estimate, requested minor changes for a revised quote - and never received one. During that window of waiting on the quote, the unit froze a second time. Only then did I bring in a 2nd independent licensed HVAC contractor, who discovered the blower fan speed was set incorrectly for the system. Combined with the restricted airflow from the vent being bolted and taped shut, this incorrect and overlooked fan speed was gradually destroying the equipment. Two unit freeze-ups, two Central Penn visits, property damage and two additional visits and repairs from a 2nd contractor left me roughly $5k out of pocket for problems that appear to have started the moment their first tech left in January. * First tech left the filter access door taped and bolted shut, restricting airflow. * Second tech correctly noted the restricted return air but somehow never noticed (or checked) that the blower fan speed was set incorrectly for the system (which one can only assume was correctly set prior to the January visit). At that visit I was given no warning to stop using the unit or any indication that continued operation could cause further damage as every previous visit stated the unit was in correct working order. * When I followed up via email afterwards with a full overview of the situation, they agreed to refund their follow-up visit to the bi-annual maintenance check (which I'm still waiting on the actual money from) I simply asked whether bolting/taping a filter door shut is standard procedure and whether techs routinely verify blower speed. That email has now gone 2+ weeks unanswered. Hard not to read the silence as an unwillingness to acknowledge either issue because of the liability it would create. I'm not asking for perfection. I'm asking that multiple paid maintenance visits catch the obvious things that can destroy an HVAC system, let alone most likely having the techs creating the issues, and that a long-time customer at least get a straight answer when things go sideways. Neither fully happened.

I can't say enough about this company, I've been using them for years and have never had a bad…read moreexperience, they are prompt, courteous and professional, anytime I have a problem with my ground source heat pump, water heater, or well pump they identify the problem and fix it properly, they make every effort to come out the day I call, they make stressful home repairs less stressful

GREAT JOB! workers are super. A bit pricey but you get what you pay for and the owner, Ernie…read moreis very involved in the business. HIGHLY RECOMMEND THEM. Had to replace furnace after 9 1/2 years for improper installation and venting. Very upset that this was allowed to happen in a new home.

1 star only because I can't give negative stars. Installed an entirely new HVAC system in my (82…read moreyear old) mother-in-laws house at a significant cost, two or three years ago. In the past year it has stopped working, including today when temp are in the single digits. The owner sat silently after I described the situation and said, "I am not sure what you want me to do". I repeatedly asked about getting a rep out from the unit manufacturer to evaluate the problem and the install. No dice, he simply ignored that idea. Then, on top of everything else, after talking over me multiple times, he hung up on me. DO NOT GIVE ANY BUSINESS TO THIS COMPANY. THEY DO NOT DESERVE TO BE IN BUSINESS.

I'm a week a new AC unit was out in professionally Was able…read moreto get someone out here in hours. 3 men installed

Hot water Heater failure and leak. Water everywhere. After being potentially Gouged by another…read morelocal Plumbing company (Handyside) that did the emergency valve repair. I called CR Powers. They had another heater in, the old unit removed and our water heating up within 4 hours of the phone call! At less than half of what the "shysters" wanted to charge. Reasonable price, prompt, competent, efficient service. It's everything I want in a plumbing/HVAC company.

We called today for a plumbing issue and they got us fixed up very fast…read more fantastic quick and definitely recommend

My husband called over a week ago to get an estimate for a non-emergency hot water tank…read morereplacement. He left a message. They never called back. Poor service up front, so we went with Jones Plumbing instead. (See my review of their work.) Poor customer service up front makes me question how responsive they would be during an emergency situation or if there was a problem with the install after the fact.

Can't say enough how great working with Corey Fitzpatrick was. Didn't realize that they missed my…read moremessage and immediately came out to check my air conditioning unit and thermostat. Didn't try to sell us anything that we didn't need and when it is time to upgrade our unit gave us options. Later that night I went to change the thermostat out and had issues due to wiring. Spoke with Corey the next morning and he was booked up for at least a week but walked me through finding the necessary wire to hook it up myself. Will definitely be using and recommending them in the future.

Home Climates has been our go to for heating/cooling/plumbing issues. We first called them after…read morepurchasing our home and the outdoor AC unit started failing. They quickly got us in their system and sent a tech out next day to replace a part for us. We use them for our seasonal system tune-ups and they do an amazing job of helping us keep the systems maintained. This past winter we got home from a family trip only to find our house cold cause our boiler had finally given up the ghost. We called Home Climates and a tech was out the same day (Sunday night no less) to assess what happened. They were able to install a new tankless water heating system for us the same week (most of the work done in a day!) haul away our old clunky boiler and set up a smart thermostat. Never once have we felt pressured into buying from them as they answer all of our questions and have multiple HVAC options and financing options to fit our budget.

Total rip off. Have a computer pad and say the program says you system rated at a D-…read more A less than 5 year old A/C system that is working fine. Threw the 2 stooges out. Get ANYBODY ELSE!

Very quick and helpful. We're able to identify the issues and fix it. Price was very reasonable…read more Would highly recommend.

Drain doctors did a phenomenal job diagnosing and repairing my collapsed sewer line. They showed up…read moreon time, completed the job on budget, AND handled all the permits and township issues. Couldn't be happier with Drain Doctors. Shout out to Jill for being so nice and accommodating for us.