Bought our first hybrid with Carlos Moreno guiding us and listening to us all the way! One of our…read moremore pleasant leasing experiences thanks to Carlos. He did his very best to accommodate our needs on all levels. Happy to drive away with our CRV/Hybrid the same day thanks to Carlos. Everyone involved with the transaction was fantastic. Bob & Alice S.

Make this your first stop when looking for a new or used car! Carlos is amazing, no pressure,…read morelistens to what you can afford and is honest. I've never had such a stress free process when getting a car!

Have used the dealership for my prepaid maintenance. The people and the work are ok. What's not…read moreok is that they try to sell services above the maintenance recommended by the manufacturer (and above the prepaid maintenance plan). To add insult to injury, they add a 3% surcharge to credit card payments.

Spent almost 60 thousand on a 2023 BMW 840i. A week after buying it rained and I hydroplaned do…read more30mph around a corner. I have bald tires on my brand new purchase. I suppose it's my fault for not checking everything and believing that AUDI Stuart actually did their 300 point inspection. Being that the car is a coupe you can't just see the tires. You have to fully turn them to be able to see them. I honestly wouldn't even be that upset if they just told me tough luck, we can't help you. Instead Clark the sales manage actually pretended to care and then never called me back. I called like twice after that and left a message for him but in all honesty it's a car lot. They got your money and that's all they care about. If you decide to buy a used car from Audi Stuart please do yourself a favor and look it over really good. I personally wouldn't have recommend it.

From start to finish, my experience at this dealership was excellent. Lauren, Dan, Jennifer, and my…read morefinance representative Mike all went above and beyond to help me get into a preowned vehicle. They worked very hard and made the entire process smooth and stress-free. What really stood out was how welcoming they were--they truly made me feel at home. I highly recommend this dealership to anyone looking for great service and a great team." from joe cathy & gabby we brought the bmw 430i & infiniti QX80

My 19-year-old son worked hard to save up for his first vehicle, which he purchased at Infiniti in…read moreStuart on a bright Sunday. After bringing the car home, he noticed that part of the headlight was out. We called the dealership right away, and they assured us they would take care of it. When we returned, we were told they would order the part. However, we later received a call stating they wouldn't be ordering it because a partial headlight issue is not considered a safety concern. Given that we spent $30,000 on this truck, we believe they should honor their commitment to fix the headlight. This experience has convinced me that I will never buy another vehicle from Infiniti; they have not stood by their word.

Christine was an excellent sales person. We got an excellent deal. I don't know why some people…read morehave left low feedback/review. I don't see any of these issues that are being mentioned. I highly recommend Christine in this dealership.

Went there today, they had no cars! Unless you want a Tacoma, had 30 of those and some used non…read moreToyotas!

JLD Auto Group was excellent prior to sale but worse than bad when taking responsibility for their…read moremechanics causing an engine fire in the first ten miles I drove the vehicle. Then they only know "As Is". They described this rare, show quality, totally restored, 1956 Chev. Cameo pickup truck as top quality, totally roadworthy and that they had driven it to a local car show. They did not say that it would self-destruct in the first ten miles I drove it. They told me that prior to shipment the battery had gone dead a couple times and they thought it was the air conditioning switch. They informed me it was the starter, so they installed a new starter just prior to shipment. What we know now but didn't know then is that it is necessary to loosen the exhaust manifold bolts to move the exhaust pipe away from the starter to remove and replace the starter. JLD mechanics did not re-tighten the exhaust manifold bolts which caused the side of the engine block to scorch and burn, badly burned 3 spark plug wires causing one to arch-weld to the block, burned the starter and solenoid cables and burned the side of the valve cover. All of this happened in the first ten miles I drove the truck. JLD Auto has told me 3 times that I bought it "As Is" and I say "As was described" before their mechanics destroyed it. They are not even willing to pay $1,000 for paint and parts if I pay for the mechanical labor. I have now restored the truck to original condition. JLD Auto has photos of the destruction and still refuses to pay anything. I have more photos and a complete step by step story to support this complaint. Len

I've been doing business with Them for many years. The cars I bought sight unseen were better than…read morethey described. Both father and son are a pleasure to do business with. I've sent plenty of referrals and they were treated right as well. It's hard to find people like this in the business!

Wallace Hyundai will waste time, be deceitful, dishonest and use bait and switch tactics to sell…read moreyou a broken car. Wallace Hyundai 3801 SE Federal Hwy, Stuart, FL 34997 Tucson Hybrid Limited VIN KM8JEDD18TU474030 June 27th 2026 I drove to Wallace Hyundai to buy a new car after Joshua the sales manager and I agreed on a price and I agreed to give a 500 deposit. RED FLAG 1, dishonest they charged my card $515. RED FLAG 2, deceit The car had 338 miles on it when I arrived and saw it. Joshua refused to give me the cars price and info before I arrived. Classic BAIT AND SWITCH tactics. RED FLAG 3, wasted time I asked joshua why the car had 338 miles and he told me it was a dealer trade so I asked him which dealer it come from and he said he will find out. After hours of waiting the general manager Amir Saleema tells me they wont sell me the car because im asking too many questions. I left home at 2pm and got back at 9pm at night. This dealership was trying to scam me and sell me a used car as new! When I turned on the car the motor you could hear it roaring from inside the car, I had test driven 2 hybrids of the same make model and trim and they were all silent. Joshua the sales manager refused to tell me the dealership it come from and when I pushed for an answer the general manager Amir Saleem didnt didnt want to reveal that info.

Customer Loyalty means nothing! Me, family members and friends have been purchasing many new…read morevehicles from this dealership since 2004. Must add up to at least 25 new cars. Yesterday I went to trade in my lease for a new lease. Details of the negotiating are not important but long story short the deal fell through and left without a car. Why? Because at the last minute, i was informed that to make the deal, i had to take a dirty, hard driven demo car with 5k miles on it! Quoted price didnt apply to a new car. But the Managers Special was a filthy used one. After so many years of loyal service, I am very surprised that an exception was not made and allowed to take the newer model. So after all these years I will buy my next car somewhere else.

We have my wife's 97 year old father living with us and wanted a good used Lexus RX350 that could…read moresupport a scooter lift. We were referred to Scott at this location. What made this transaction so unique was you tell him what you want and he finds suitable vehicles that are at various dealer only auctions, he tells you about each, and then you decide on one and he starts bidding to what he feels is the lowest fair dealer price he can get the car at. Remember, were talking dealer wholesale. He adds his commission and we got a car at thousands less then end user price. We ran a CarFacts check on the RX350 that he found and it was a single car owner with a meticulous service record. While this was really different, we came out way ahead of the game. I would highly recommend you contacting Scott and talking to him. It was a perfect solution and our new car is wonderful.

Bought a car while here on vacation and it make for a unique situation with it being in a state…read morewhere I didn't reside. Scott jumped through countless hoops to ensure the vehicle could return with me to Indiana. The vehicle is exactly as described and he was extremely professional and helpful. It ran great, had zero issues and was spotless when I picked it up. If there were any questions, he knew exactly where to go and what was needed. Definitely someone I'd bring future business to then next time I'm in the neighborhood!

I don't typically leave negative reviews, and I understand that service departments are busy and…read moreunexpected issues can be difficult to diagnose. However, after this experience, I feel it's important to share what happened so others can make an informed decision. I have been a customer of this dealership for more than seven years, which makes this experience especially disappointing. I initially brought my vehicle in after receiving a transmission-related error code while driving. When I called to schedule an appointment, I was told the next available appointment was about four weeks away. While that was disappointing, I understood. I was advised to leave the vehicle as an "emergency" drop-off so that if they finished other vehicles early, they could work mine into the schedule. I left my vehicle there from Thursday until Tuesday without receiving any updates. I called several times, but my service advisor never returned my calls. I eventually drove to the dealership in person, only to be told they hadn't looked at the vehicle yet. I understand that schedules change, but a simple phone call explaining there was no update would have been appreciated. A few days later, I was told they had test-driven the vehicle but could not duplicate the transmission error, so they couldn't determine the cause. I accepted that explanation and picked up my vehicle. Less than 30 miles later, the exact same transmission error appeared again. I immediately returned to the dealership and specifically asked that the vehicle be driven long enough to recreate the issue. The service manager assured me that he would personally take it on an extended test drive because he didn't want to pull a technician away from the shop for that long. He also told me my vehicle would be moved to the top of the list since this was my second visit for the same unresolved problem. After another five days with almost no communication despite my repeated calls, I finally received a call explaining that they still could not duplicate the transmission problem but had identified other repairs. After discussing those findings, I authorized approximately $2,000 in repairs. The next day I was told the vehicle was ready. Once again, I drove less than 30 miles before the exact same transmission error returned. I immediately brought the vehicle back and asked the service manager whether he had personally performed the extended test drive he had promised. His response was that he "didn't have time." At that point, he offered me a courtesy vehicle, which I appreciated. Since I had access to another vehicle for a few days, I chose not to take it because I didn't want to use dealership resources unless absolutely necessary. Unfortunately, the communication problems continued. After several more days with little to no updates, I returned to the dealership and requested my keys. Rather than working toward a solution, the interaction became confrontational and filled with excuses. In total, the dealership had my vehicle for more than three weeks. Throughout that time, communication was consistently poor, phone calls were rarely returned, promises were not kept, and the original transmission problem was never resolved. Despite spending approximately $4,000 on repairs during this process, I left with the same issue that brought me in. I recognize that intermittent problems can be difficult to diagnose, and I don't expect miracles. What I do expect is honest communication, follow-through on commitments, and respect for a customer's time. Those are the areas where this experience fell well short. After more than seven years as a loyal customer, this experience has unfortunately caused me to lose confidence in this dealership. I sincerely hope they improve their communication and customer service because no customer should have to invest this much time, money, and patience only to leave with the same unresolved problem.

Wallace family of dealerships is not worth anyone's business. They continually and consistently cut…read morecorners and provide horrible customer service. Do not purchase a vehicle from here or go get your car serviced here. Literally zero stars

Contacted Wallace Cadillac from outside the area to purchase a used vehicle. We made offer , gave…read moreexplicit note of the deal and being outside the area and not able to immediately visit and test drive. If deal was agreed, we would make refundable deposit and show up within 24-48 hours to finalize. The next morning came the email. Of course the salesman immediately says "you need to visit for best price and see manager". No actually I don't, your failure to offer a quick retail sale means you don't value the client nor the process most want in 2024. You're simply average at best ....and now you've lost a possible sale as nobody wants the game.

Horrible service!!! Do not take your care here!!!!! Complete scammers and they do not know how to…read morefix cars properly and you will leave with more issues then you came in with. Horrible people and company!