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    Essential Ford of Stuart

    2.2 (50 reviews)
    Open 9:00 am - 8:00 pm

    Services - Essential Ford of Stuart

    Auto brake repair

    Auto engine repair

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    Cori A.

    I just purchased a 2024 Bronco Sport and my experience could not have been better! I was immediately greeted by Sarah and felt comfortable instantly. We had a brief chat about what I was interested in seeing/test driving, and off we went. She discussed different models/options/upgrades and determined which fit my exact needs. Once I'd made up my mind on the vehicle I was interested in, the rest of the process was seamless and simplified. Each department walked me through every step and was both professional and personable. I recommend this location to anyone in the market to buy a vehicle!

    Here is proof - this is off their web App - this is a no service dept
    Doug B.

    They can do better ... brought my vehicle in for scheduled service on Monday 10/02/23) at 08:13am and here it is Tuesday 10/03/23 @ 12:20 in the afternoon , and the dealership has yet to touch/inspect my vehicle - proof in the photo attached - it's their app. Why schedule service if you're not going to be able to perform service. If your excuse is the app doesn't work , why use it? These are management issues plain and simple

    This was another deal from ford. Com

    I should have looked at the reviews first . I called and said my current lease was up and they showed a special on the website 399. For a f150 hybrid . and they said they had the special and said stop by that night . Mind you a 45 min drive . I didn't even change from work. I get there . They show me the truck the. They come back with the payment. It was double the special . I asked the girl we're is the special you told me about over the phone . I was told they didn't have that truck. I was so frustrated at that point I told them they were wrong for making me think they had that special and drive 45 min . That's not customer service. That's about as sleazy as it gets . You go ahead and buy at your risk . I wouldn't.

    The voltage at the trailer connector they said isn't there

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    5 years ago

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    Essential F.

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    4 years ago

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    Essential F.

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    6 years ago

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    Essential F.

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    4 years ago

    Staff is not knowledgable of their vehicles. I was looking for a F-150 Black Ops truck. The lady had no clue Ford made one.

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    5 years ago

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    Essential F.

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    4 years ago

    If zero was an option that would be it. Do yourself a favor find a different dealership. Service department is atrocious.

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    Page 2 of 2

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    JLD Auto Group

    JLD Auto Group

    2.6
    (5 reviews)

    JLD Auto Group was excellent prior to sale but worse than bad when taking responsibility for their…read moremechanics causing an engine fire in the first ten miles I drove the vehicle. Then they only know "As Is". They described this rare, show quality, totally restored, 1956 Chev. Cameo pickup truck as top quality, totally roadworthy and that they had driven it to a local car show. They did not say that it would self-destruct in the first ten miles I drove it. They told me that prior to shipment the battery had gone dead a couple times and they thought it was the air conditioning switch. They informed me it was the starter, so they installed a new starter just prior to shipment. What we know now but didn't know then is that it is necessary to loosen the exhaust manifold bolts to move the exhaust pipe away from the starter to remove and replace the starter. JLD mechanics did not re-tighten the exhaust manifold bolts which caused the side of the engine block to scorch and burn, badly burned 3 spark plug wires causing one to arch-weld to the block, burned the starter and solenoid cables and burned the side of the valve cover. All of this happened in the first ten miles I drove the truck. JLD Auto has told me 3 times that I bought it "As Is" and I say "As was described" before their mechanics destroyed it. They are not even willing to pay $1,000 for paint and parts if I pay for the mechanical labor. I have now restored the truck to original condition. JLD Auto has photos of the destruction and still refuses to pay anything. I have more photos and a complete step by step story to support this complaint. Len

    I've been doing business with Them for many years. The cars I bought sight unseen were better than…read morethey described. Both father and son are a pleasure to do business with. I've sent plenty of referrals and they were treated right as well. It's hard to find people like this in the business!

    Wallace Hyundai-Stuart

    Wallace Hyundai-Stuart

    2.2
    (138 reviews)

    Bottom line Wallace didn't waste my time! I've been looking for a car for my son. I went through…read moreTruecar got a few offers, went to Napelton hyundai which is closer to my home. ( they wanted to play what can I do to get you into this car today?) well how about DONT WASTE MY TIME!! I called Wallace because during Covid they helped me buy my Tuscon. Don't get me started about buying a car during Covid! Anyway Dev answered the phone took my information of what I was looking for. Brandon the manager called me back and gave me the bottom line in about 30 minutes. Since id already been getting quotes from truecar I was impressed by how quickly and efficiently he responded. Napelton the next day was rude about my quote saying they needed to see it in writing. Jason wilichinsky my salesman at Wallace made sure the entire buying process went smoothly. Ty Wallace you did it again!

    Wallace Hyundai will waste time, be deceitful, dishonest and use bait and switch tactics to sell…read moreyou a broken car. Wallace Hyundai 3801 SE Federal Hwy, Stuart, FL 34997 Tucson Hybrid Limited VIN KM8JEDD18TU474030 June 27th 2026 I drove to Wallace Hyundai to buy a new car after Joshua the sales manager and I agreed on a price and I agreed to give a 500 deposit. RED FLAG 1, dishonest they charged my card $515. RED FLAG 2, deceit The car had 338 miles on it when I arrived and saw it. Joshua refused to give me the cars price and info before I arrived. Classic BAIT AND SWITCH tactics. RED FLAG 3, wasted time I asked joshua why the car had 338 miles and he told me it was a dealer trade so I asked him which dealer it come from and he said he will find out. After hours of waiting the general manager Amir Saleema tells me they wont sell me the car because im asking too many questions. I left home at 2pm and got back at 9pm at night. This dealership was trying to scam me and sell me a used car as new! When I turned on the car the motor you could hear it roaring from inside the car, I had test driven 2 hybrids of the same make model and trim and they were all silent. Joshua the sales manager refused to tell me the dealership it come from and when I pushed for an answer the general manager Amir Saleem didnt didnt want to reveal that info.

    Wallace Kia

    Wallace Kia

    2.3
    (61 reviews)

    December 2020- Went car shopping just to look I got in contact with Captain Mo. He was fantastic…read moreand knowledgeable I didn't feel pressured at all. Most car salesmen I feel like they are like sharks and very pushy so glad I didn't get that here. I left the dealership knowing what car I wanted when the time was right. Fast forward a few weeks and my car decided to stop working... now was the time for Captain Mike Mo Ashley to work his magic! We called he had 1 telluride left and that baby was mine. We went in the following day and leased it. It was a effortless process and loved getting to know Mike during this time. Very personable i highly recommend him to anyone who needs a car! September 2024- My lease was up and the decision was to turn in my car, buy my car or buy another. We went back to Captain Mo he let me test drive a few cars of my choice. We ended up buying my trusty 2022 telluride! The whole process was absolutely fantastic from start to finish. I am a mom of 3 littles under 5 and my car needed to be certified but the day we bought the service department didn't have time. Captain Mo picked up my car and took it for the day while the service department did what was needed. I truly appreciated that, NO way would I have been able to sit at the dealership with all 3 kids during the certification. He then delivered it to me! Talk about FANTASTIC service. Cannot recommend him enough. He's so personable and truly looks out for your best interests.

    Wallace family of dealerships is not worth anyone's business. They continually and consistently cut…read morecorners and provide horrible customer service. Do not purchase a vehicle from here or go get your car serviced here. Literally zero stars

    Wallace Cadillac

    Wallace Cadillac

    2.4
    (50 reviews)

    I brought my daughter's car to your service center due to a rattling noise inside the vehicle. The…read morecar was kept for a week and a half, and I was charged $350 for what I was told was a repair that fixed the issue. Unfortunately, the very next day the same rattling noise was still present, indicating the problem had not been resolved. When I spoke with James, he initially stated he wanted to make the situation right. Based on that conversation, I brought the car back again today in good faith. At that point, I was told I would be charged again just to have the car inspected, because the shop claims the problem was fixed during the first visit. I strongly disagree with this, as the original issue was never resolved.

    Purchased a escalade from wallace in 2018 the vehicle has been nothing but problems I truly believe…read morethey sold me a truck with 4,000 miles never titled that had been wrecked! shocks bearings brakes driver assist motor mounts anti lock brake system the chassis makes so many noises when going over bumps with only 54,000 miles The service dep't is HORRIBLE they don't answer the phones they don't reply to emails they are rude and dishonest I transfered my car to autonation cadillac 6 service people all very friendly they give you a print out of diagnostics and prices for the repairs they respond to phone calls and emails and texts and let you know ahead of time they will need to keep your vehicle a few days instead of when you get to the dealership then mention we need to keep your car a few days do you have a ride !! Wallace is a dinosaur and needs to get with the program

    Essential Ford of Stuart - car_dealers - Updated July 2026

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