I've used old dominion for 5+ years and would not recommend this carrier to anyone. They will quote…read moreyou one thing and on the back end after the shipment is delivered, they'll triple the rate. On top of that, they're customer service leaves a lot to be desired, if Ryan is your contact be ready to be lied to about the reasons they adjust your price and expect if you change each time you get billed for a shipment. Money trumps taking care of customers to this company.

Possibly the worst freight carrier in spokane. Shoddy customer servic…read more Bad bad bad. Not even 1 star

I had an antique oak hall tree shipped from Spokane WA to Phoenix AZ. Action picked it up, packaged…read moreit up and shipped it with Saia. Everything was excellent!!! The best experience ever with shipping!

John F. great…read morepack-job on electronic equipment. Action met my schedule on-time. Have another shipment in the works. Looking forward to it. Thanks y'all.

James and his helper were super friendly, pleasant, and went above and beyond for my delivery and…read moresetup of a new big tv.

The company kept us fully informed of the progress in the shipping and gave us an approximate…read moredelivery time with the assurance that the guys delivering would call to give us the real time they would arrive. Our delivery guys arrived a couple of minutes before the time they said! They were very professional made sure the product was scratch/dent free, then hooked everything up and made sure it worked correctly. They even removed our existing product to the garage for my husband. I can't tell you how pleased we are with their service! We will definitely use their services again! We highly recommend RXO!

We were able to park outside this quaint local landmark and do the Oysterville walking tour which…read morewas lovely. Love how this is right next to a cute little store. Great little place!

Super slow service at this location even though they've had a staff of 2-3 people every time I've…read morestopped by. Not sure what the issue is but I've always found it an easier process to handle amazon returns and shipping needs at other locations. Small parking lot at the location tends to fill up quickly with a backup of UPS Store customers.

Do not do business here unless you want to risk your package getting lost. Terrible follow up. They…read moresimply do not care.

I was in and out in minutes. Very kind and efficient people! They were very aware I was holding a…read moreheavy package and grabbed it from me before it was even my turn in line.

The owner has 30 years experience and used to be the 2nd largest account for FedEx. They are really…read moregood with Time-Critical and International packages.

Judging by prior reviews, I'm not the only woman who has issues with Blake lying and being…read morecondescending at this location. I went into this store 3 different times to ship a package back to Amazon because Blake gave me inaccurate information. He said I couldn't put a shipping label on a brand name box for an Amazon return because Amazon wouldn't accept it. I went home and spoke to Amazon in a chat, they told me it was fine. I also looked up UPS policies and they say it's fine, too. So I put the UPS label that Amazon gave to me on the item box, brought it back in, and explained to Blake that Amazon said it was fine. He said Amazon doesn't know the "regulations." I said, "Amazon doesn't know their own rules?" He told me to leave. I asked for his last name, he said it was "none of my business." So I snapped a picture. He tried to give a thumb's up; he clearly does not care. A prior review here also names him as having a documented track record of lying to customers about packaging prices. Looking back, I think he thought he was clever and that he could essentially trick me into buying packaging there. Not surprisingly, this franchise is not registered with the Better Business Bureau. Go out of your way to avoid doing business here. They will lie, and make up "regulations" to waste your time and try to take your money. As someone who has extensive experience in managerial positions, I wouldn't keep an employee like that on staff. I'll be letting Amazon know about my experience there, also.

I went in to use a QR code return for Zipley router since I am relocating…read more I did not realize I needed packaging. The clerk said buy a box for $5-$6. I walked over where packaging supplies are seeing cheaper alternatives when he spoke up and said the cheapest plastic bag was $3 or $4. On the top shelf was one for $1.90 After I pays I mentioned he might want to consider improving his customer service skills by helping customers find all alternatives not just the most expensive ones. He replied by saying " I think I have it, I'll just keep doing it the same way I always have" Which actually substantiates my point, he is clueless about customer service. His name is Dick, I mean Richard, darn, I mean Blake

Utilized the printing and laminating services here and had a great experience. The person working…read morethe print desk was knowledgeable and helpful, assisting in adjusting my digital images for better print quality and going above and beyond to cut and trim the prints perfectly. They also helped me immediately and I was in and out of the store within 30 minutes instead of asking me to return for pick up next day. Would absolutely come back to this location for printing needs! Pricing was also very reasonable!

I went to the Staples on Highway 2/Newport with a lot of free parking. Among other things, they can…read moredo Passports & TSA (quick check-in for airlines) that include photos! Aaron helped me, was friendly, knowledgeable & made sure I understood it all. You're told it could take up to 60 days, however, I was very lucky & got mine in a week! It was around $67. Thank you Aaron