Deliveries never on time, deliveries are constantly pushed to the next day. Always an excuse, never…read morea solution. Lately driver has claimed store was closed when they tried to deliver. Not true, Always here to get products. I've seen the truck speed by my store each time, never stopping. Then tracking status was changed to store closed expect later the next day. Recommending a different delivery method to my distributors if these issues are not addressed. Every time my shipment is delayed past new release day for the products is a day I lose customers.

ordered a package from Amazon and it wasn't loaded shipped UPS. It was out for delivery yesterday…read morebut never showed up. Today wasn't loaded on truck so I assumed possibly damaged. I called UPS and they wouldn't give me any info except to call Amazon. I called Amazon and they said it will be here today be cause that's what they have on UPS tracking..... ok but why isn't it on a truck and why didn't I get it yesterday? I think customer service sucks and should give me answers that I am not getting except pass the buck to someone else that doesn't know anything either.

Shipped package from Sicily on June 5, 2026. Sat in Memphis until July 2, 2026 when it was…read morereturned to Sicily. No notification or attempted delivery. Shipped 2 other packages via DHL on the advice of the shipper. A little more expensive, but they arrived in 5 days. You can guess who I will use for overseas shipments in the future. Not Fedex.

Extremely slow and very nonchalant about people and the time they are having to spend here. Not a…read morevery welcoming mood from all employees when here either.

I'll start off saying I'm a bit biased... I hate DHL…read more I buy lots of stuff online from a lot of different countries/places. I receive packages from USPS, UPS, FedEx, and occasionally DHL. Every transaction I've ever had with DHL was a problem. My recent transaction with no exception. DHL was supposed to deliver it to my house and LIED stating that I was not home and that no one answered the door. Oddly enough, my Ring camera proves that no one actually came to the door. Thanks DHL. This was a package I had to sign for and I was part of a wedding the next two days so this was the only chance I could sign for the package in a convenient amount of time. Thankfully... There was an option to have the package shipped to aDHL Express. Oddly enough, the closest DHL Express is almost 20 miles away from my home. The package arrived quickly at the pick up location and I actually got really nice service at the pick up location. But, It's a trailer in the middle of a parking lot... Wow. Thankfully, the package arrived safe and is in my hands... But, like usual DHL you made this interaction harder than it needed to be.

Companies need to pick better shipper DHL has demonstrated a…read moreconsistent pattern of failed delivery attempts, disregard for customer time, and unprofessional conduct across multiple shipments. Summary of the Issue Over the past four months, I have had three separate high‑value packages shipped from Japan through DHL. Each shipment required my signature, so I stayed home for hours awaiting delivery. Despite this, every single time--always around 5 PM--I received a notification stating that delivery could not be completed because the gate code was not provided. This explanation is simply not true. Documented Pattern of Non‑Delivery * DHL already had my gate code on file. * The driver did not press the call button at the gate. * The driver did not check the shipment information, where the gate code was clearly listed. * No genuine delivery attempt was made. * Customer service confirmed they had the gate code but stated the driver "cannot come back" even if they left only minutes earlier. This is not an isolated mistake--it is a repeated failure that occurred three times in four months, always at the same time of day, and always with the same excuse. Impact on Customer Time and Trust I waited at home for six hours each time because these were expensive items requiring a signature. DHL's refusal to make an actual delivery attempt, combined with their unwillingness to correct the issue the same day, shows a complete lack of respect for customers' time and responsibilities. Professionalism Concerns The behavior reflects: * Unreliable delivery practices * Poor driver accountability * Inadequate customer service response There appear to be no consequences for drivers who repeatedly avoid completing required deliveries, and customer service offers no meaningful remedy. Conclusion Based on repeated failures, misleading delivery status updates, and a clear pattern of non‑attempted deliveries, I will no longer order from any company that uses DHL as its shipper. Their service has proven consistently unreliable, unprofessional, and dismissive of customer time.

This wait is ridiculous I been standing here going on an hour to ship my stuff I can't take in the…read moreplane

I dropped my package off on Wednesday at this location. I mentioned that it was a laptop that I was…read moresending and the clerk seemed very interested in that. Four days later, the package shows as never having been picked up by UPS and has not been delivered. Contacting UPS Customer Service gave me no resolution and going to the store did not as well. Nobody can say what happened if the package was stolen, lost or did I say stolen!!! I will never do business with this location again and advise you to do the same as it was a very bad situation. Not a lot of concern from the customer service line for UPS and even less from the Store side.

I used Global Shipping to transport my car from Northern Virginia to Tampa. Before I know it, the…read morecar was at my door, I didn't expected to get here so fast, they were courteous and professional in their correspondence. They answered my questions promptly. If I ever need to transport anything across the country or the world, I would use their service again.

Post Net is right on Florida Ave in Old Seminole Heights. Same folks been working there for awhile…read more There are printers there and packaging available if you don't have any on hand. Staff is helpful and efficient. I go there a couple times a month. It's not the cleanest place but it's close by for my shipping needs.

I was here yesterday to mail a package, and it was such a great experience. The staff was friendly…read moreand helpful. Sometimes J am nervous going into places I haven't been to previously because I'm out of my element (I'm weird), but I felt so comfortable here. My husband has been here multiple times and has also had a great experience. It's nice to have this option right here in the Heights! Thank you for making shipping an expensive Christmas package a great experience!

The team was professional and courteous. I am pleased with the result. Would recommend.read more

Classic BAIT AND SWITCH, in my opinion. Save yourself the headache and hire a bunch of circus…read moreclowns to move your stuff faster than this company can. I was quoted about two hours for two men to move my fully packed and ready to go one-bedroom apartment just one building over. Instead of using the truck, the movers walked everything over one item at a time, making the move take far longer than it should have. They actually sent three movers, but I only consistently saw two working. The pricing is nowhere near as transparent as the quote makes it seem. I was NEVER clearly told that the 15% fuel surcharge applies to both labor and travel time, even when the truck isn't being used. Chris, their customer service rep defended the "expert" process, offered a $100 credit, and called it a day. A move I expected to cost around $500-$600 ended up costing $910. TERRIBLE customer service, and I won't be using them again.

From the minute and I walked in the door, Julian was there with a smile and a helpful hand to help…read moreme with a unique mailing problem. He was patient and reassuring! Thank you so much Julian!

Friendly service. Went in to drop off a package that I had already packed up and labeled. The line…read morewas not too long and the gentleman at the counter was quick and efficient. I was out of there in 5 minutes which is probably a record. It's a large store and they have everything for packing that you would need. There's plenty of parking available as well.

I needed to send documents for my passport update, so I decided to visit Pak Mail, where I found…read moreall the services required for the process. I was able to get my documents notarized, print out the necessary forms, make photocopies, and successfully send everything through FedEx. The owner of the store was incredibly helpful and patient throughout, guiding me through each step.

Toward the end of 2021 Ghanshyam sold the Fowler Ave. Pak Mail service to Don S. I let 2022 pass…read morebefore making an observation as to whether Don's expertise could match Ghanshyam's excellence. I'm here to tell you that not only does Don's attention to detail and accuracy match Ghanshyam's, I think it may actually surpass it. And that's not an easy to do!

We are visiting from California, and needed to have something returned. Elia made the entire…read moreexperience easy! She was so sweet and welcoming!!

Great store and location. Employees are friendly and helpful. Had no issues or complaints.read more