I have my cargo and GL with Jax City and if you want somebody who's prompt and that understands…read morewhat your looking for then this is the best place Brandy and Leah have been helping me for years and they're always quick to respond and me having a business there are always some new regulations and I know it would be hard if they were not to go above and beyond to help me They're always busy but seems like they can do so much at once I highly recommend them to everybody Brandy and Leah I can't thank you enough and I always tell you that

After particularly horrible insurance experience a friend recommended Leah to me and I absolutely…read morelove her and Brandy. They are patient with my lack of computer skills and are always responsive to my inquires. For example,as hurricane Irma headed towards us I asked Leah to send electronic home insurance information and even though I am sure they were swamped I had my response in 24 hrs. I have moved my auto to them as well and could not be happier. If you want great customer service this is the place for you.

Don was an amazing representative! Perfect example of what a GEICO Insurance should be like!…read moreexcellent people skills along with navigating how to save me money and still keep me insured much thanks and gratitude. Definitely suggest him 10 out of 10.

Quotes 2600 for a Home insurance, then few weeks later received an invoice for 1100 additional with…read moreno explanation. They doesn't respond emails, phone calls. Very bad experience !!

These people had me overpay $3000 on my own insurance last year. I haven't had dropped them as my…read moreagents there a policy mill. Don't trust them definitely go somewhere else

Terrible service and they will try to overcharge. Hard pass, try any other insurance company (will…read morelikely have better rates)

I looked to Jeff because I already knew he was a consummate insurance professional in Jacksonville…read moreand he lived up to, and exceeded my expectations. As an agent with a vast network of property and casualty insurance resources available to him, he immediately went to work by analyzing my homeowners insurance and providing me with the same level of coverage at just a little over one third the cost of my current annual premium! Since my homeowners insurance is tied to my escrow, Jeff helped me make a seamless transition to the new plan and now I can look forward to significantly lower mortgage payments going forward! I highly recommend using Jeff for all your auto and homeowners insurance needs. He is a no-nonsense professional who will give you the confidence that your property is protected; a very important thing here in coastal Florida!

I want to endorse Jeff Stoneking with Brightway Insurance. I initially asked Jeff to provide a…read morequote for my auto insurance. I was pleased to hear he had access to the majority of the major carriers and even more pleased when he was able to save me over $200 per year for both of my vehicles. My next move with Jeff was to inquire about Home Owners Insurance. My experience was SO POSITIVE that I now use Jeff to not only insure my primary residence but to also insure my investment properties. I want to close by adding that Jeff has been a GREAT partner in my Real Estate Biz. There are many transactions that will not close until the Property Insurance is put into place. Jeff is Honest, Trusted, Pro-Active, and his Follow Up is 2nd to none. Thanks David Neves Top Realtor in Northeast Florida

Very bad professionalism and horrible customer service. A year after I've even been there customer…read moreI'm still getting emails from there sales team. Not only are they unsolicited emails, they are passive aggressive in tone with the intent to create agitation. Feel more like I'm arguing on a message board than talking to a representative trying to assist me. Not sure how they think that will get my business back, but as you can see, it's prompted me to give them a bad review instead.

Great customer service. So willing and capable of giving viable solutions for all problems we have…read moreencountered.

Emergency response from company first off. I was treated…read morewith respect and common sense. I highly appreciate everything Stillwater has done to get me back home. I trust them and would recommend highly.

I use this company for my auto and home owners insurance…read more The team was very helpful in getting me what I needed after exactly two months. My adjuster was extremely knowledgeable and supportive . I recommend this insurance.

I gave them two stars because at least someone did call me. Unfortunately, I was driving at the…read moretime so I couldn't give him the VIN numbers of my four cars and other information he needed for a quote. I asked him to send me an email with his needed information so I could get it for him at my first opportunity. No email. I sent an email to follow up with them .... crickets. Business must be good to alienate prospective customers.

Amazing team! Professional, diligent and all about their clients. Highly recommended!read more

This company is a complete disappointment. The deposit that should have been refunded without any…read moreissues has been "pending" with them for almost a year. Every time they come up with new excuses, drag out the process, and pretend they are working on the issue, while in reality nothing is being done. I also want to emphasize that their business practices raise serious concerns. I was required to send my deposit to a private personal account, which is extremely unprofessional and may indicate attempts to evade taxes. I believe this company should be investigated, because such methods are a clear red flag

Can't get anyone to help file a claim. Car was damaged during transport, having no luck even filing…read morea claim.

Mr Brian Swann helped us find the right policy at the right price for our needs! We highly…read morerecommend him! Thank you so much for your professionalism and help.

Wouldn't recommend if you want customer service. I called them to inquire about getting a quote…read moreand they never got back to me, guess they don't need the business!