We just bought a 2026 Brinkley Z Air 285 from ET Quality RV Sales, and the whole experience -- from our first visit a few weeks ago to pulling off the lot today -- was excellent. Robert in sales was low-key and very informative, and followed up every time we had a question. Noah in service talked us through the hitch installation up front, then followed up on a couple of issues we found during the walkthrough and made sure they were handled. Jose installed the hitch and battery and showed us how everything operates -- incredibly knowledgeable. Alex did the Brinkley walkthrough and was thorough and responsive to every question we raised. Bob in finance made the paperwork painless and walked us through the bonuses ET included. Every person we dealt with was genuinely kind and helpful. We wouldn't hesitate to buy from them again, and we'd recommend them to anyone shopping for an RV. read more

We just purchased our second RV from ET's. The first one we purchased was from ET himself about 12 years ago. This is a strong family business that actually employs family of the owners. It's kind of a rare thing to find these days. The staff were all amazing and extremely kind and helpful. We traded our last trailer in and got an extremely fair price for it, and we got a solid price on the new trailer we purchased. I can't recommend this place enough. This is a dealership where you don't have to worry about being ripped off. read more

ET Quality RV - Our brand new Cherokee. - RV Dealers Near Me - Yuba City, California

These guys are all great. Stand by their work. Their tech / mechanic Jose is A+. Took the time to explain things, recommend, etc.

This is a reliable and honest business. We night our first RV trailer from them and the pieces went so smooth, without a hitch. The gentlemen who work there are polite and patient and the was no pressure. Highly recommended! read more

Just purchased my new RV Saturday and I have to say it was by far the best buying experience I've had. My new travel trailer was up front and waiting. It had been prepped and was in perfect condition, everything gone over .( not always the case in a new RV) My first surprise was finding that my interest rate was actually lower than quoted. Thanks Amy!! I felt like she went out of her way to get us a great deal. And while I'm naming names huge thanks to Franny for listening to our needs and pointing us to the perfect unit. Huge shout out to Juan who went above and beyond getting us on the road. I can't say enough about the awesome service we received. Look forward to a long relationship with this business. read more

We highly recommend ET. Tyson was extremely professional, knowledgeable, patient and just nice to be around, which is not the case for many salesmen. He was even great to our kids. He's followed up with us but is not pushy. I feel that he's an asset to their team. Thanks for your help Tyson! read more

The staff at ET Quality, especially Vanessa, were always very helpful. We were able to get updates on our awning replacement and brake check. The work was done in a timely manner. read more

I have taken my RV here for years for both parts and service. They have always been honest and fair. I highly recommend them, especially over All Seasons. read more

Franny was the best showing us around. She went out of her way to answer questions and her product knowledge was refreshing compared to other dealerships. Beautiful facility. Very fair pricing. Most likely when we get our funds together this is with whom and where we will buy our second trailer. Omar the service guy is also extremely good at what he does. Cary and Sandra G. Granite Bay Ca read more

Just bought our new travel trailer. Excellent customer service. Was able to provide us with the exact model of RV that we wanted.

The service department is always amazing and goes out of their way to make our visit as seamless as possible!

Made an order, purchase and pick up of a new Black Series HQ 15 trailer. Sales staff and owner made it a pleasant experience. Follow up support has been great. read more

ET Quality RV has done a great job of repairing my motorhome. I have found them to be thorough, affordable and timely.

Great service but just need t9 save more for down payment. Guy was very polite and would be great there.

I would not know how good or bad their service is since they won't work on rv's they haven't sold. I called for repairs on my brand new 5 th wheel. They would not take my rv til October maybe. If they weren't busy. Not very good customer service. read more

ET Quality is helping 100s of Fire victims out with their need of a new home. What an amazing family run business!!! read more

We were staying the night in Yuba City when our campers generator stopped working they were amazing they spent the entire morning working on it even into the early afternoon and had a fixed the very day that we came up with the problem they were willing to in sala part that we already owned and were friendly and kind to us during the entire time we had to wait. E.T. went above and beyond tracking down a special battery we needed. read more

Warning! They tried to extort us for $5,000 more than the agreed upon price after we signed contract and put a deposit down and waited 3 months to get the trailer! Do not buy here give any other place your business but here! read more

Very pleased with the previous service I previously got, and I trust them. They were prompt answering their online form - so far, they're the only ones that actually do in any space, not just RV's. Kudos. Purla is very friendly and accommodating on the phone. Can't ask for more. read more

I had taken my motorhome in to have repairs done at the other Yuba City RV repair shop and after having it for months (no exaggeration) we got it back repairs unfinished. Took it back over there to have them complete the work and got it back again months later, repairs incomplete, nuts left loose and a hood vent left open in the rain causing water damage to the press board on the sink. After 5 years of this stupidity on our part and a warranty run out repairs undone, we helped our daughter get a camper from ET RV and decided to try them for our motorhome repairs that were still incomplete and wham bam thank you ma'am, our motorhome was repaired properly and returned to us in a very timely manner. Our daughter took her camper in to have some repairs done as well and it was done under warranty, properly and timely. For this wonderful, timely and knowledgeable service, ET RV gets a 5 star rating from us. They are great. read more

We bought our first travel trailer from ET Quality RV. The salesperson was honest and kept to his word throughout the ordering purchase and pick up which I highly respected and appreciated. The service department has been exceptionally wonderful as well. In our first year of ownership, we have had some minor issues that were repaired quite promptly and without ANY cost or hassle! They all have fantastic customer service! We love our RV and are so happy we went with ET Quality especially after hearing and reading some horror stories from other sales and service businesses! Lisa read more

Omg. What a shitty dealership. I put a down payment on a trailer. Donated my old trailer which I live out of. The day before I am suppose to do the PDI. I called to confirm the time. I get told I didn't qualify. So now I am homeless. I signed their paperwork 3 weeks ago. And never got a call from them saying there was an issue. I will be contacting the BBB and I will be hiring a lawyer to sue them. Thanx ET RV for making me a homeless disabled veteran. I am so embarrassed and ashamed. You have made me feel like the biggest piece of shit in the world. Do not believe anything that comes from the people at ET RV. Update. Notified the BBB. And contacted a lawyer. read more

Like the fact that the service department (gal in this case) followed up on my inquery for a missing item on our new trailer. Also, while there they, took the time to explain several of my small questions. Note, it was a Monday, and they were quite busy, and late in the day. read more

We have used ET quality exclusively for all our service needs since 2013, however service over the years has gone down hill since the kids are running the place more and more. I have had yearly maintenance done ever since we got our rv. Each year I question that the work is truly done. I always get attitude when I ask questions. This last year I dropped off my rig for service and when I picked it up they had left a huge mess on the floor of my rig and th e screen door handle was broken. When I ask abt it and sent pictures the office gal gave me a website to replace it myself with no explanation as to why it happened. I also asked them to fix the spring on my awning and I paid for it but clearly it didnt get fixed. I emailed ET and explained all my concerns and I never heard back from him. So sad that service has taken a dive. We use to enjoy taking our rig there and visiting with momma ET. She is the sweetest lady. read more

My family and I had an amazing experience with ET! After we lost our house in the Camp Fire in Paradise, Omar and his family went way beyond normal service to help us get a fifth wheel that would become our temporary home. They treated us life family!! They sent service people out to fix a gasket, helped with window repairs right before a rain storm, and put us in contact with drivers who could tow our fifth wheel to our space. I don't know where all the negative reviews are coming from, every time we interacted with them we were treated in an honest, friendly, and professional manner. We would recommend ET Quality RVs to everyone we know! read more

I bought a Rockwood MiniLite from Melina in June of 2018. I live in San Diego and I wanted a 2019. There were one of the few dealerships that had a 2019 in the model I wanted. So I planned a month long trip starting in Yuba City to pick it up. Melina was great helping me out in the process. Obviously, living in San Diego and conversing in Email and phone can be a bit difficult but she was helpful. I payed a couple $1,000 more because I wanted a 2019 not a 2018 which dealerships had in San Diego. After my trip I received my Pink Slip from the DMV. It stated that my RV was in fact a 2018 and not a 2019. I proceeded to email and call Melina. She emailed back that it was a mistake on their part and they would handle the paperwork with the DMV. Email after email, call after call, Melina and ET Quality RV never wrote or called me back. Needless to say, they took my extra $1,000+ for a 2019. But in fact, it was a 2018 and they did nothing about it. What a joke. Hustle the customer, get the money you can for the business, and who cares about us. I will be contacting BBB about this one. I think I have a winning argument. read more

Recently place a trailer on consignment with ET Quality RV. From the very beginning communication was lacking. We made an appointment with Molina and she was a no show. Someone else did cover for her, as we had driven from out of town. It went downhill from there. After we forwarded the "right" floorplan picture it was published on the web site. 1 week later we noticed it was no longer there. We called and they said that it had sold. Two weeks later we called again and asked when we would be receiving out funds. We got a totally different story at that time. Molina said it had "sold" actually 7 days later that it would take an additional two weeks to receive funds. Bottom line - their communication is horrific. Not even a courtesy call to let us know when it was sold or for what amount. It was actually sold for less than our minimum set and never communicated to us. Be aware and protect yourself, make sure everything is in writing and you have to be proactive and make the calls - it is certain that they WON"T be calling you. read more

I shopped all over Northern CA for our new trailer. ET Quality was not only way better on price for a new Rockwood Mini Lite, this trailer was way less expensive than others and it was fully loaded! Super quick and easy purchase, no surprises. After purchase, very detailed explanation of all features and maintenance. Never had than in the last 4 trailer purchases! Also, when a month later, had we an issue with the sink, they went out of their way to send someone to our home to have it repaired right away at no cost. Wow! Customer service! Highly recommended! read more

I agree with the many other reviewers; Run!!! Stay far far away from this dealer!!!!! If there was a NO Star award, that's what I would give. Why so bad? I will tell you. Thomas the sales person we dealt with was untrustworthy. Why? The "refundable" $100 deposit has still not been refunded. Why? The deal for the trailer we were interested in kept changing & changing & changing. To the point of becoming an unrecognizable deal. Why? The trailer was supposedly sold already and we needed to re-register it immediately, that is as we did a walk thru or before we could do a walk-thru. Huh? Why? Thomas said, the trailer needed to be "sanitized" before we used it....What? So an ongoing COVID19 pandemic and we needed to sanitize it? If this dealer gets good reviews it's because people are not shopping for a truly "Good dealer". I work hard for my money and I am not just going to give it away to a fast talking salesperson. read more