GE Café brand refrigerator expertly diagnosed and repaired. Fan noise coming on sounding like a…read moremotorcycle or a lawnmower going through the house. Technician diagnosed and repaired effectively with a minor cost.

Tech was friendly, well-versed in repairing our fridge and diagnosing the freezer's issue. Fixed…read morethe fridge issue same day and is to follow up with a disco'ed part for our freezer, if he finds one. Would def. use this co. again, recommend!

Otkay was professional, knowledgeable and honest. Reasonably priced too…read more Was available to come to my house right away also. I had a washer that stopped working, an error code came up that indicated broken door lock. The new door assembly would be very expensive. Otkay took apart the door and told me it was fine; that digital error codes can often be wrong when the mother board is going. The spinner basket was off balance too, so he told me to get a new one. Even recommended some good brands and suggestions where to shop. He could have charged me allot to replace door lock assembly and fix off balance basket. I appreciate his integrity, and I will definitely call him again.

I highly recommend this company... once again he provided honeston service and pricing. It is the…read morefifth time I've used to services and will continue to do so in the future.

Our washing machine wouldn't stop pushing out water and it made a mess. I had several businesses…read morereach out to me, but AZ Appliance provided a quote for their service fee, labor for what they thought might be the problem. Their quote was more affordable than the others, and when they came to the house and diagnosed the issue, it was what they thought --an inlet valve. They were polite, fast, and replaced the valve with a new part so we can wash our clothes again. We are so happy we found AZ Appliance! They will definitely have our business for our future needs.

Called for a refrigerator issue, they gave me an estimate that was accurate, came the same day,…read morefixed the problem and was a reasonable cost. Very happy with their service and would highly recommend!

January 15, 2026, Adam returned to our home with nearly every part needed to renew our December,…read more1997 Kenmore Heavy Duty Dryer. It took 31 years for the motor sealed ball bearing at the fan end to fail. Not bad. $370 plus the first $75 service visit and analysis, $445 total. All Original Equipment Manufacturer (Whirlpool) parts. Adam is an Ace repair technician. $800+ for an equal type dryer right now. This repair will last the rest of our lives, plus.

I wanted to repair a carpet-cleaning attachment. I received an honest evaluation (broken part was…read morenot worth the cost of fixing it), asked about replacement vacuums, got a candid summary of the ones on display, and have been very happy with my German-made Sebo (which is a brand that's new to me). Also got an amazing grout cleaner. That was a nice, unexpected, find.

My rating is based on a telephone conversation with a gentleman at Elite named Steve. It isn't…read morebased on a service experience--and that's a good thing. I called about an LG refrigerator I wish I had never bought, but that horse is out of the barn. I thought the cooling section was not running cool enough (the freezing section is (barely) okay). After explaining my observations, Steve explained some things about temperature variation in refrigerators and indicated it was probably doing the best it could. No repair would improve performance. He said he could come and look at it, but that would cost me a $90 service call and probably yield nothing. We discussed the situation a bit more and I decided to take his phone advice, rearrange the food in that section, and see what happens. I also told him that if ANY appliance in this house needed attention, he is the first person I will call. He has earned my loyalty and he has never put a hand on anything here! Directly, at least. I am gratified and impressed with this kind of honesty. I'll be in touch, Steve.

Michael came, evaluated, fixed and did an excellent job. Very nice, courteous, and knowledgeable…read moreyoung man. Thanks Michael. That's why I continue to use them. Highly rated by others and me!

The ability to speak to a 'real person' over the weekend to discuss my repair issue and schedule an…read moreappointment. Robert James. repair expert, was prompt, professional, knowledgeable,and provided a thorough, transparent diagnostic taking the time to answer all my questions. Highly recommend Lux Appliance Care and Robert James. Thay will be a Fave and I will use them again!

Sultan came out to service my dryer which had a button stuck inside the door. A very simple issue…read moreturned into a catastrophe, as he ripped off a metal ring from the dryer drum and could not get the pieces back in/on. I had a fully operable dryer before he came out.... he then told me it would be $600 to fix and I told him no way. I paid the $99 service fee, which later was refunded after 2 days of back and forth. They actually defended what he did. Here are the photos. Don't trust this service. Now I have to buy a new $1000 set because he couldnt remove a simple button. Massively disappointed I chose this business.

Always on time. Easy to work with. Fair pricing. Reliable. Excellent follow up on requests…read more Zeus and Alex were both great. Will use again !!

I can't recommend Zeus enough. He came and diagnosed issue with the LG washing machine quickly. He…read morewas able to get parts quickly install was great and work completed was excellent. His pricing is very competitive and fair.

Phoenix Arcadia/Biltmore 85018 - I've used Paul's services for years. He is fast & wants the best…read morefor you! On my last washer, he said the fix was not worth the squeeze - & go get a new washer. 11 mos later w/ this LG - he fixed the problem with 1/3 the pricing he thought! He's honest & trust worthy. Thank you so much, Paul!

Paul was out to my house and assessed the dryer. He discovered that the dryer was clogged with lint…read moreand was the vent. He was prompt, friendly, thorough and affordable. When I saw the pictures I was very thankful that I didn't have a fire.

I reached out for service for a washing machine and Ilya U. came out. he never looked at the…read moremachine or even turned it on, but informed me he would be back tomorrow because he had to go purchase a new motor. He never even turned on the machine. Today he did not even return and he sent someone else, who reported he was to change the motor. Would not recommend Ilya or Urban Appliances

My real experience has been a zero! I made an appointment by text as requested for today between 9…read moream and 11 am. No one showed up. I left another text message at about 4:30 pm asking if I had misunderstood or if something had happened. Absolutely NO RESPONSE. I have made an appointment with another company.

Just saw a reply by High Desert Appliance Repair to a negative review I posted some time ago. We…read morehad an issue with previous refrigerator and had them come out to diagnose and repair the problem. The guy was very nice but had absolutely NO clue what to do to fix the unit. We went to the appliance store and told them what was going on and were told that it was NOT a fixable problem. We also confirmed that with via another knowledgeable source. High Desert charged me more than half what it cost to just get a new unit so their "visit" was a total waste of time and money. My negative review stands. Don't waste your time and money.

We had an issue with our refrigerator and our landlord hired High Desert for the repair. We had…read moreexcellent service, quick communication, and a high level of professionalism from Norm, who was our technician. He was very knowledgeable and made sure the work was done properly and swiftly. Our kids were around during the repair and he was also very kind to them and went out of his way to make the experience comfortable for them as well. We would definitely Norm at High Desert for repairs and service!!