Exceptional service. Will definitely be returning. [[HIGHLIGHT]]I didn't have an appointment. They took me as soon as I walked in.[[ENDHIGHLIGHT]] And had me out in no time. Thank you, ETD! One happy customer. read more

Came to service a flat had to replace because of sidewall damage. He claimed we have to replace all four tires and would not change just one. He claimed it was company policy. [[HIGHLIGHT]]My son had to look for another place.[[ENDHIGHLIGHT]] Thanks for your great service ETD!! read more

My daughter brought her car to three different places with a whining noise in the front while driving. No one fixed it or could find the noise Called ETD and felt with Alex the found a bad wheel bearing and did an alignment. Now no noise in the front and the car goes down the road straight as an arrow. I will make sure she takes her car only there from now on. Price was good. [[HIGHLIGHT]]Alex was professional and made sure the car was right before she got it back.[[ENDHIGHLIGHT]] read more

I didn't know tires were so expensive until I had to switch them! Went on a mini road trip around New York a few months ago, my sister drove over a pothole on the highway and needed 2 tires to be replaced, we called and found that they had the tires we needed, they got it fixed in an hour and half (took some time waiting) but glad we were able to get back on the road. Friendly staff, just wished it wasn't that expensive switching out broken tires! read more

ETD Discount Tire Centers - Auto Repair Near Me - Westwood, New Jersey

Alex and team took incredible care of my car for its service. [[HIGHLIGHT]]I could not recommend a more reliable team to help with your car needs.[[ENDHIGHLIGHT]] Will be returning here for anything I need in the future. read more

I had a nothing short of a superb experience at ETD in Westwood. I dealt directly with Jason, who went above and beyond to make sure my tire was serviced correctly from start to finish. I have never had such a great experience while dealing with anything car related, so I really can't recommend this location enough. If you want to ensure that you're working with people who are going to prioritize your safety and vehicle health, this is the place to go. read more

ETD Discount Tire Centers - ETD lobby - Auto Repair Near Me - Westwood, New Jersey

Good, speedy service. They stand by their service They have a shop in Hillsdale so they can get tire for your car quicly read more

[[HIGHLIGHT]]My car needed full service so I called and asked to bring my car in the next day and they said no problem bring it in at 9am the next day which I did.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]They did warn me that it would take a while so I should go home and they would call when it's ready.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]They close at 6 and still had not called. I called them at 5:45 and they said they were just finishing up so I told them I would just pick up the next morning[[ENDHIGHLIGHT]]. When I picked it up the next morning, on my way home I realized my car had a warning that I needed an oil change, I had no washer fluid and my tire pressure was low. [[HIGHLIGHT]]When I went back to tell them, there was NO apology. Just said we changed the oil and we will reset the service light and top off your fluids[[ENDHIGHLIGHT]]. As for the pressure loss in my tires I was told it was cold out. I will never go back here. I am now doubting that they even changed my oil or rotated my tires which they were supposed to. read more

Ever have that disappointing feeling after you spend $1600 at an establishment and feel like a sucker? I called and requested a quote. At the time I asked about balancing and alignment and was told it was included. I reached out through Yelp and got a quote in writing. Thinking I had all my bases covered I scheduled the service. 4 new tires $1355+tax for a Tesla MY. After they replaced all 4 tires I received a call that the car needed an alignment for $200 more. I explained I was told it was included. That's when he said no, the alignment "check" is free but not the alignment. They said they reviewed the services being performed on my car when I arrived and had been informed of the cost of an alignment but they didn't. They back tracked on that statement quickly as they realized the guy that helped me was not feeling well and left early that morning and they did not have my signature on the statement proving I was never told about the alignment cost. I then pulled up my communications through Yelp and find there is no mention about the cost of an alignment here too. He quoted for virtually everything but the alignment. I explained my dissatisfaction and there was no accommodations offered. Noticed a few days later...$1600 and no tire valve covers were installed. Received another message about how they watched the video and spoke to tech about the situation. They did offer to send them or I could pick them up. The whole deal was soured from the beginning. Just noticed today that one of my after-market wheel covers popped off the car 5 days later (Ring Camera proof). They clearly were not secured after ETD reinstalled the covers and the tires. My fault, in the end, I did not cover myself fully and I hope this helps the next poor sucker who did not hear the word Alignment "Check". Also, be sure to check any work they do before you leave, unfortunately, they cannot be trusted. read more

My daughter made an appointment online for new tires and received a confirmation of the appointment including details. Arrived at the appointed time in Westwood. [[HIGHLIGHT]]The person at the service desk said he didn't see my appointment even though I showed him the online confirmation.[[ENDHIGHLIGHT]] He did not keep the appointment or offer anything helpful. Wasted my time, don't recommend. read more

[[HIGHLIGHT]]Great service and team.[[ENDHIGHLIGHT]] I was in New Jersey we hit a pothole and blew out a tire. They had the tire in stock and replaced it and we were back on the road to no time and the value was pretty good. read more

Have a pretty old ride and was in desperate need of new tires. Called this place (my hubby did) and asked for the cheapest set of tires bc we are planning on selling the vehicle. The place made us a great offer (less than $500 for 4 new tires). The staff was amazing, accommodating, great listeners and very courteous. I have already referred a family member. While installing the tires they brought to our attention that there is a problem down below. They gave us an estimate on the work needed. We decided to not get the work done just yet bc its quite costly for us at the moment, especially when we plan to sell. We are going to shop around and hopefully find a better price for the additional work still needed. Overall a great experience with this location read more

ETD Discount Tire Centers - Auto Repair Near Me - Westwood, New Jersey

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I went in without an appointment to see if they could check one of my tires for leakage as it was slowly losing pressure. Not only did they manage to fit me in their tight schedule, they did it for a much better price than what I got from another repair shop and couldn't fit me in their schedule. They found a nail in my tire and fixed it. I would recommend this shop to anyone with tire issues. read more

My recent and frequent experiences with ETD in Westwood have all been refreshingly amazing. I don't like dealing with car issues and my current Lexus has had issues with all 4 tires, at different times, with losing air. They identified the problem, cleaned the residue and resealed it, whereas Lexus service department of Ramsey not only failed to find the cause of the leak but then sealed it without cleaning the residue for one tire. I recently needed new tires and Adam ordered me 4 better tires for my car and installed them and aligned/balances them for fraction of the price and very quickly! Highly recommend this ETD location. Ask for Adam. read more

ETD Discount Tire Centers - Chill zone. - Auto Repair Near Me - Westwood, New Jersey

Another Good Experience At Westwood ETD!...This morning my 2015 Mazda CX-5 Strained to strart. Knowing I have the original battery I called to have a Load test performed. Manager Alex Rivera took my car right in.Tested,I needed a battery! Assistant Manager Ozzy installed the New battery and I was on my way in about a half hour. Great Price & Service! Two nice guys I dealt with. I highly recommend this place! read more

I went to Mavis in Closter to get the alignment done on a 2014 Jeep Wrangler. That was a Sunday that took 6 hours and 2 return trips that same day out of my life. I went here on a referral the day after for the alignment. Adam was fantastic. Fantastic.! The whole crew is amazing. Genuinely really friendly. You'll want to sit and wait for your car that's how friendly the gang is here. The Wrangler that Mavis had for 6 hours was fixed and aligned perfectly in about an hour-ish. Just a great place. You need alignment you go say hi to Adam. Always if you get new tires get the alignment done this is the go to place in the area. read more

Came here to get my tire fixed because a screw got stuck in it. Service was quick, friendly and professional. Will be back once I need new tires in my cars. read more

I had a flat tire.. I thought I would have to replace the tire.. which meant waiting to find the tire or replace all 4.. because of the type of car I have. The techs were able to find the pin hole and fix it. Service and staff are all wonderful and knowledgeable.. I will go back again!!! read more

Quick and courteous service! Had a slow leak and was in and out in 20 minutes. Highly recommended!

Frank the manager took great care of me. They did a quick and thorough job. Good price. Would highly recommend if you need tires. read more

Drop off was easy and pick up was not. Seemed to have other priorities than offering quality service.

Had to replace rear tires on an exotic. The owner and manager promptly ordered my tires, scheduled me in and provided an honest and competitive price. Work was done quickly and professionally. read more

The employees there are amazing! I came in requesting service last minute and they took care of me immediately! Besides that, they took care of me as a first responder! So thankful for the pride they take and the excellent customer service they provided! read more

I brought my BMW 330 here for servicing since I was told by the manager, Alex, that they could service my vehicle and report servicing just like BMW does. After servicing I was informed I needed new brakes which wasn't a problem. I was happy to let ETD change my brakes and rotors. This is where it all went downhill. Less than a week after having my brakes and rotors done I was experiencing a persistent screeching from all 4 brakes. I brought my car back and made the issue known. They asked that I leave the car so they could see about the noise which they were unable to duplicate. That same day I continued to hear the screeching sound as I drove my car. A couple months later I brought the car back because the screeching had now gotten worse. Was met by Otto at the register who sent me with the technician who actually changed my brakes to go for a test drive. The tech heard the screeching on all 4 brakes and agreed something needed to be done. When I got back to the shop, Otto told me he would place an order for replacement parts and give me a call when they came in. 2 weeks went by and no call from ETD! So I called back and the assistant Manager, Jason, answered. He claimed there was no record that I had come in and no replacement parts had been ordered, that I would have to come back in for yet another test drive to duplicate the sound. Upon arrival this time, I saw Alex again who recognized me and knew about the issue. Parts were ordered and I brought my car back 2 days later to have the brakes replaced. I was asked if they could have my car all day by Jason to which a agreed and I worked from home to accommodate. Why you need a car ALL DAY to change brakes is beyond me but nonetheless I agreed with the request. I dropped my car off at 7:15 am and by 1 pm I called to see the progress. My car was in the air being worked on according to Jason. Around 2:30 I called again and was placed on hold for 20 minutes. I went back over to the shop to see what was going on and saw my car in the air still with no tires on it. After speaking again with Jason, there was only 1 technician working that day which is why it was taking so long, also which he neglected to tell me on the phone. After speaking with Alex, the manager, he assured me the car would be done no later that 4:30. He kept his word and by 4:30 I had my car back however, less than a week later here I am with screeching brakes get again. The only conclusion to draw is that the brakes were knock of cheap brakes and rotors that now let the whole neighborhood know when I'm coming through. I will not be using ETD ever again for any car I own or will own. The lack of professionalism, communication and ability to get the job done right the first time is absurd after charging over $1300. Pay the extra money and just go to your car dealer, it's worth it over dealing with the headache and stress. read more

My experience with ETD of Westwood NJ was absolutely stellar! I reached out via their website and spoke directly with Kevin Scully, an executive. He worked with me diligently to get the absolute best price for new Michelin Pilot Sport A/S 3+ for my 2017 Chevrolet Grand Sport. They beat the competition by far, and handled my car with kid gloves. Kevin, Adam, Frank and the rest of the staff there is to be commended!! If you need tires of any kind, performance or not, talk to the guys at ETD!! Thank you kindly!! -Carl- read more

My husband and I was just starting out to Long Island for a show and the tire light came on. We pulled into EDT. Though busy they took us quickly and fixed the tires so we could make the show. Everone there was pleasant, informative and helpful. We went back the next day and purchased tires......the same excellent service and affordable cost. read more

I had a wonderful experience getting my oil changed and wiper blades replaced. The waiting room and restrooms were super nice and clean and I enjoyed a coffee while waiting the hour. Management was very friendly and honored the oil change special discount from Yelp. I will certainly be going back! read more

Very satisfied with all aspects of my experience at ETD Westwood. I came in looking to replace tires on my Explorer with same ones I had since I drove off lot. Staff informed me that there was a better tire from same manufacturer(Michelin) and showed me independent reviews to confirm their testament. I wound up getting these tires(best in class) and also saved money I would have spent on tires dealership(All American Ford) was trying to push on me. I highly recommend this company and in particular this location. read more

Amazing service !!!!! I've unfortunately had no luck with tires lately but each and every time I go in this place I'm impressed with the level of service and professionalism. The guys here are awesome !!!! Won't use anyone else!!!!! read more

Went there for an oil change - made an appointment and was in and out in 45 min - they did a great job , told me about other things they suggested my car needed - no hard sell just recommendations... fair and honest..thank you Adam.. will go back read more

Purchased a set of General Tires here today. Very impressed with the courteous service, clean comfortable building and thoroughness of the work. My 10 year old car had corrosion on the rims, they went the extra mile and scraped them prior to mounting my new tires. Highly recommend going here. read more

My parents were about to leave for Albany Wednesday afternoon and realized they had a flat. My Mom called ETD in Westwood while waiting for the tow truck to see if they had the tire for their Buick. They had their Hillsdale location send the tire needed to the Westwood service center (no extra charge). The tow truck didn't arrive until around 5 and ETD was closing at 6, so we were concerned they may have to delay their travel plans but I was assured by Jason they would get it done by 6. They were on the road by 5:45. Thanks so much to Jason and Alex for taking such good care of my parents and making us feel comfortable that their car was now safe to drive to Albany! read more

Top notch service. Needed 4 new tires - they had the best price of the tire centers I checked. Customer service is outstanding. Adam is great - friendly, helpful in selecting appropriate tires and really cares about the customer experience. Also dealt w/ Frank for my other car and found the same great service. Referred a family member the following week and she found the same. Great job, thank you! read more

I came here, because it was nearby and I needed to replace my tires on my Scion xD as the treads were wearing thin. Adam was able to find compatible tires for my car without the tire information. He ordered the tires and they arrived in a day. I scheduled a Saturday morning appointment to have the new tires installed. On Saturday, it took about 4 hours total to replace the tires. It was admittedly a busy day for them. Since this ETD was near my house, I simply walked home and did other stuff. Once they got to my car, Adam called to give me an update, and the actual replacement was a little over an hour. Despite the 4 total hours of not having the car, that was still better than taking the car to the dealership much farther away, where the average time to do the work is 6-8 hours. And, I wouldn't be able to walk home from the dealership. Adam and the staff there were very friendly and explained the work and the bill. There was never any sales pressure to accept optional services or products. The cost of the tire replacement was very competitive and probably slightly cheaper than using the dealership. The main benefit of ETD is that since they specialize on tires, they could get the job faster than the dealership. So, if you need tire work, you should go to ETD before your dealership if you value your time. read more

My new tire shop. I wanted to try a different brand of tire and Alex and his team were very helpful in helping me find the right one. The shop is new and clean and has a nice waiting area with tv and refreshments. I like how there are windows into the service area where you can see your car being worked on. read more

Their pictures should say enough about this place. Usually a business posts pictures about their products and the work they have done in the past. To me, the pictures of the crew show that the manager Frank cares about the people who help the place run. And as a 1st time customer here I can say I was definitely taken care of. Listening to other customers come in while I waited, I could here Adam being upfront about what ETD could do for them, and not up-selling anything. Fair prices, great work, and top notch customer service, what more could you ask for. read more

I had a flat tire and brought it to ETD. They were so pleasant and made the process super simple. It was my first time also and he put it on the house. Definitely will return for all car troubles read more

I have been going to ETD in Westwood since it opened. Love this place. Friendly, fair, knowledgable and very informative. They make sure everything on your car is running to perfection. I have been dealing with Adam, the manager, since day one. Great guy and trust him with my wife's car and mine. They go above and beyond. Thank you ETD and Adam. read more

This is the only place I trust with my tires! The customer service is amazing and they have really honest people working there. I've only had great experiences there! read more

I brought my car to ETD, because I needed a wheel alignment. My car is lowered and I have larger than normal wheels. Jesus the tech who did my alignment was great ,he came out and asked me how much camber I wanted since he knew my car was lowered and going for a certain look. The managers Adam and Andrew were also very helpful. I had a great experience, was in and out and now my car tracks straight again. Thank you guys. I highly recommend this place. I will be going back because the place I originally brought my wheels to for balancing don't know what they're doing, I'm not going to say any names but it starts with an M. ETD has Hunter road force balancing which is the best kind of wheel balancing that you can get, so I will definitely be going back to have that done. Again highly recommend these guys. read more

ETD Discount Tire Centers - Auto Repair Near Me - Westwood, New Jersey

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