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Ethan Allen

3.8 (51 reviews)
Open 12:00 pm - 5:00 PM
Updated 1 week ago

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Dining room
Salli S.

I have always loved the quality of Ethan Allen furniture. Our designer, Elizabeth Sansom, was very helpful and knowledgeable in the selection of our new dining room chairs. Her follow up was exceptional. She helped to ensure a timely delivery. The chairs are beautiful!

Receipt

We purchased a floor model couch from Ethan Allen in San Diego. It was recommended by the sales person that we purchase an extended warranty, which we did. After about three months, the back cushions started to collapse and lose their form. We contacted the extended warranty company who told us they do not cover the back cushions. We reached out to Jeffrey the manager at Ethan Allen. He told us that we have no rights because the couch was as is. When we purchased the couch, everything was fine. There were no issues. No signs of issues or cushion failure. How could we possibly know that was gonna happen? They did not disclose that to us when we purchased the couch. I feel we are being scammed with this. Now they came back and told us they'll replace the cushions for $160 each. The quality of Ethan Allen has gone down drastically and their customer service is next to nothing. Stay away from the extended warranties And stay away from Ethan Allen. I've been a customer for over 30 years, but we'll no longer buy it to Ethan Allen.

The couch after 2 year
S B.

I have a very strange shaped family room, in which we use every day! About 20 years ago I bought Ethan Allen to help furnish it. Very happy with original furniture ! I went back two years ago, to help replace it. They do not make sofa or 11/2 chairs that would fit my room. With the designer guidance we recovered through Ethan Allen all the furniture I also bought a new rug and a leather ottoman! The cost was no different than buying brand new . I was assured the material would be the best for my family The workmanship was excellent the fabric is so unacceptable. I did not buy the extended warranty. In the year my mother got sick and Died in Canada and I did not have time to follow up on wear and stains on the couch. The fabric has worn terribly, it stained , it attracts dirt and after a year my original couch 20 years old fabric looked better than it does. I do cover and vacuum frequently. I've had them professionally cleaned ! I'm beyond disappointed Ethan Allen will do nothing , thru do not stand behind their product. I would not recommend this business or will go back now that I'm replacing my living room furniture! I'm so disappointed

Thanks for the broken, unfinished table. Ps, chairs never showed.... oops.
Dan C.

One star is way too high given the current issue my family is dealing with. For starters my home is basically an Ethan Allen showroom. We have purchased tens of thousands of dollars over the years from this location and have remained loyal, but what happened this past week is from a horror story. It started when the delivery branch came to my home and in the first few seconds made racially disparaging comments to my wife. Imagine buying furniture from a high end retailer, spending a good sum of money, patiently waiting two months and then on the exciting "big day" when items are to be delivered, you are verbally abused!! This has been our experience thus far. A woman alone with small children being racially slurred at the door!! What the???!! Being made to feel this way is completely unacceptable and appalling in this world. Should I add that the item was damaged, unfinished (as if they forgot to complete the build) and unusable? What happened to EA??!!?? Fast forward 48 hours of countless calls to customer service and being handed around while the store, distribution and a customer service center all do very little outside of blame the other party and offer poor apologies, we have no timeline for replacement or resolution. I personally do NOT feel that the customer is "always right" , but this is so far out of bounds that I'm stunned. We all make mistakes and as a company, it's how you handle issues that defines your legacy. Maybe this will have a good ending. Stay tuned. providing what used to be a superior experience and product, seems to be in jeopardy.

excited about my gorgeous new light
Nijole T.

Really one of the best furniture options in the area! I loved the service as well as the selection here, they are really the only store on Furniture Row that carry quality and the style of furniture that I like. Prices are high, but they have a clearance section in the back with great deals where I found a beautiful chandelier for a great price. They wrapped it up nicely for me and brought it out to the car for easy loading. Worth a stop when you need something for your home!

Laura D.

This is a pretty huge Ethan Allen. It's way the heck out in San Marcos, off the 78. But it's worth it if you're seriously looking for furniture. The prices are up there, but the construction, fabrics and styles are pretty good. The only big huge bummer is how long it takes. Usually 6-8 weeks. Even takes 3 weeks just to get a delivery of a floor sample. One of the benefits is that they have good displays, with entire rooms of furniture so you can see how they go together. For the most part, the stuff they have is best suited for your grandmother's Beverly Hills mansion. But if you look around, you'll probably find something that appeals to you. Found a great dining room table I'm thinking of getting. I happened to mention to Virginia Foley, the person who was helping me, that I was picking out paint colors and she spent 1/2 hour with me going through paint color books. Asked if she would do a color consultation but she said they only do that when you need to coordinate with stuff you're buying at Ethan Allen.Good parking.

The leather discolored quickly and they wouldn't replace it.   Lousy quality, lousy cushion, $3200 for the recliner!  Don't buy their fabric

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5 years ago

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4 years ago

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10 years ago

Helpful 5
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7 years ago

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Jennifer B.

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8 years ago

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Justin P.

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8 years ago

The actual quality of the end product is still beautiful- the product is on the high end but the cost is reflective in the furniture

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Justin P.

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7 years ago

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Jennifer B.

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6 years ago

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Jennifer B.

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9 years ago

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Justin P.

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7 years ago

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Jennifer B.

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13 years ago

Love, Love, Love this furniture store, very well organized and helpful staff. Feels like home.

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Crate and Barrel Outlet

Crate and Barrel Outlet

3.8
(28 reviews)
0.8 mi

We came here for a quick walk after celebrating a BIRTHDAY LUNCH next door at Shabuworks! And…read moreunexpectedly, we also had to use the RESTROOMS which were pretty clean by the way... After using the restrooms, we started BROWSING. The walkways were a bit narrow so if you see incoming traffic by pedestrians you will have to squeeze by each other quite UNCOMFORTABLY!... SERVICE: There's no greeting and I didn't see any staff in sight except at the cashier. It looks like everyone is focused on getting the job done and DONE on out of here! SELECTIONS: 5/10 I was shocked to see sofas that are slightly damaged and/or have STAINS on them still going for almost $1,000! And that is a RED FLAG for get the hell out of here! Now I know why it's called CRATE and BARREL OUTLET!... Because LET us get on OUT of here!!!!!!!!

This place is a great place for get larger furniture, such as couches and tables for a discounted…read moreprice. It's a warehouse atmosphere with large furniture items that are not sellable at full price. Items are sold AS IS and there are multiples sales here and there. It's worth checking out and I love coming here when I am in the area. Customer service has been great in my opinion. If you're looking for a particularly pricey item is a good place to shop. The smaller kitchen items though aren't as much at a discount and frankly many of the smaller items are at regular price which is disappointing. Great for larger pricey pieces, not worth it for other kitchenware and home decor.

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Crate and Barrel Outlet
Crate and Barrel Outlet
Crate and Barrel Outlet

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Home Goods

Home Goods

3.4
(5 reviews)
0.4 mi

I heard there was a HomeGoods opening at Las Posas but I wasn't sure when. I was in the area…read moreyesterday and saw that it was open. I had to check it out. It's a good size store in the old bed, Bath, and beyond building, I believe. Everything is very organized and clean. I hope it stays this way cause the other stores can be kind of a mess. They have a ton of merchandise everything from lamps, to furniture, to bedding, to kids items, to pet goods, to kitchen, to food, to art, to storage, to bathroom, etc. it's overwhelming but in a fun way. I didn't end up buying anything today, but I will definitely be back. I love to walk around HomeGoods and it's great for gifts.

The associate named "Spring" needs some major coaching on customer service and professionalism. I…read morewas shopping with my best friend and her mom when we approached the checkout. My friend's mom was ahead of us and advanced to the check stand she was instructed to go to. We lingered behind while chit chatting, looking at the items on the way when I hear a cashier say "she can help you on 2" (repeated twice in quick succession) with a super rude tone - as we walked past her, she muttered to the guest she was helping "maybe you'd hear me if you weren't so busy chatting". I was too stunned to say anything in the moment, but excuse me? I work in customer service management and would be mortified if one of my employees made a comment like that. Do better, Spring.

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Snoopy Plush Blankets
Snoopy Plush Blankets
Home Goods
Home Goods

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Roomors Home Furnishings

Roomors Home Furnishings

3.9
(47 reviews)
2.4 mi
$$

We've bought our last 2 sectional couches here and loved our experience both times!…read moreSo many big box stores charge you 2x the cost of the couch for wanting a fabric that's not white or light grey, which wasn't practical for our growing family. Both couches have survived an 80 lb dog and a baby/toddler. They were so wonderful at helping us customize the pieces and pick fabrics that can withstand living. They asked us great questions that helped us figure out what was most important to us.

I would give Roomors 10 stars if I could. I have used them from time to time throughout the years…read morebut now I'm doing a full remodel on a condo and Kristin has been amazing. She is so responsive to my emails for pricing and really takes the time to sit down with you to see what would work best in your space. Her husband Mark took the time to draw a layout of my great room and place cut out pieces in it to show what configurations would work best in a very challenging space. In regards to pricing, you are getting the highest quality furniture from high-end vendors at a fraction of the cost. Hence, for this thrifty gal, it's my dream. Getting the best of the best furniture for less. I seriously love this place. If they don't have what you are looking for, they can custom order pieces that are better quality than expensive well knowretailers! Make sure you make an appointment and you will not be disappointed!

Photos
Sofas and sectionals in just about any size and configuration you can think of.
Sofas and sectionals in just about any size and configuration you can think of.
Dovetail living 2
Dovetail living 2
Ess living 12

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Ess living 12
Bassett Furniture

Bassett Furniture

3.5
(114 reviews)
0.6 mi
$$$

They charged me $214.43 for a restocking fee even though the product arrived to their store damaged…read moreand I was told by Debbie that she couldn't get me a perfect one. The $214.43 is more than their stated restocking fee as I bought the item on sale. I wrote customer service the following: Subject: Urgent: Refund Request for Damaged Caspian Chairside Table - Order/Transaction #W0036174 Dear Bassett Furniture Co. Customer Service, I am writing to request a full refund for a Caspian Chairside Table 6S24-0643 that I purchased for $949.00 during a sale. The table arrived at your San Marcos store damaged, and upon inspection, Debbie, a representative at the San Marcos store, informed me that a perfect, undamaged replacement could not be secured. Due to the item arriving damaged, I requested a refund. I was subsequently charged a significant amount, with $214.43 being withheld from my refund. I firmly believe that a restocking fee should not apply in this situation, as the table was damaged upon arrival and was never delivered to my home; I inspected it at your showroom. Even if a restocking fee were applicable, your standard 15% restocking fee on the purchase price of $949.00 would amount to $142.35. The $214.43 that was withheld significantly exceeds this amount, representing more than the stated 15%. Therefore, I am requesting a full refund of the $214.43 that was withheld. This amount represents the difference between the full purchase price and the refund I received. Alternatively, if a full refund of the withheld amount is not possible despite the table arriving damaged and no undamaged replacement being available, I request that the restocking fee be adjusted to the stated 15% of the purchase price, which is $142.35. This would mean I am owed an additional $72.08 ($214.43 - $142.35). I expect a fair resolution to this matter. Please process the refund of $214.43 or, at a minimum, the $72.08 difference to adhere to your stated restocking fee policy for damaged goods. I look forward to your prompt response and a resolution to this issue. You can reach me at ***-***-**** or ******@gmail.com

Bought a custom leather couch and ottoman LESS THAN 5 years ago. Got the extended warranty which…read moredoesn't expire until Nov 2025. My couch has spots where the leather color has come off. They will NOT honor their warranty! The icing on the cake of purchasing this couch was when the manager told me he has a dog and boys that climb all over it and that he had it for 10 years and it still looked great. He even showed me photos!! DON'T BUY FROM THESE GUYS. I don't have kids and dogs running all over my couch. It's my husband and me. That's it! And the photos show what my couch looks like. Shame on Bassett for not honoring their furniture!!

Photos
The stain worn off
The stain worn off
Beware cheap bonded leather!!!
Beware cheap bonded leather!!!
Stain worn off

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Stain worn off

Ethan Allen - furniture - Updated July 2026

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