Unfortunately can't continue to call this my dental office simply because of their silly choice to…read morenot pay the MNCare Tax. No advanced notice about this and although it is a small amount, it makes more sense for the dental office business to pay than the individual customer. When calling in to discuss, the front desk was acting as if it was not new and had been this way all along. Clearly their management did not educate them on this. It's a shame because the few years I had gone here it was a pleasant experience for my teeth.

Very disappointed in this dental office dropping FIFTEEN of the most popular insurance plans. Most…read morepeople will need to pay out-of-network costs going forward. Further, a single letter was sent listing all the plans they were dropping but nothing about what insurance they would take for in-network. I'm disappointed in Southdale Dental's choice and more so their poor communication around this.

Oh no! they sent an invitation To fill my heart with…read moretrepidation A reminder lurks in Email City It's time to face the nitty gritty. The email looms with apprehension The Tooth Man wants my full attention Come hither girl, a new adventure We'll clean those teeth, we'll scrub that denture. When next you open wide your mouth I'll check it out both north and south In every corner, every nook I promise you I'll take a look. And so he did and so he does Two times a year and that's because It keeps me straight and right on track In six more months I'm goin' back. Thank you so much Dr. Shand and staff. You're the best!

I went there seen good reviews my reviews is not good went for bad toothache was told abcess tooth…read moredid not receive treatment antibotics just pushed out the door would not recommend this clinic regardless of good reviews

I was a patient for 20+ years, once the practice sold, it has become aggressively profit hungry to…read morethe point of feeling abusive. I had referred many friends and neighbors over the years and slowly each of them has left because of scam techniques being pushed on them.

Dr. Nelson and the dental hygienists at Hälsa are wonderful, professional, kind, and make each…read morevisit comfortable. The office is also very clean and well maintained, which I appreciate. That said, the front desk experience has been consistently unpleasant. One receptionist in particular has been extremely rude to both me and my husband across multiple visits. She rarely greets us, often leaves us standing at the desk for several minutes without acknowledgement, and when she does speak, her tone is cold and dismissive. I've even had her respond with visible irritation when I asked a simple scheduling question. I don't usually write reviews like this, but it's reached the point where I feel anxious about coming in not because of the dental care, which is excellent, but because of how unwelcoming the front desk feels. It really takes away from an otherwise great practice.

I have been cared for by Interlachen Dental for nearly 30 years. Yes, that long! In short, Dr…read more Gitzen, Lauren, Alesia, and Sherry are fabulous. The level of quality, the matching/blending of teeth color, the vision for the optimum outcome and patient happiness is apparent in everything they do. I know it may sound odd, but when Alesia cleans my teeth, she does it so gently I have fallen asleep many times before! The related technology and "cutting edge" practices, the attention to detail, and the office staff in general are also pleasant and calm. Calmness is a helpful thing when people are thinking about having things done in their mouth. (Insert smiley face here)

The team is very experienced, friendly, and knowledgeable. They care about their patients and their…read morework. Been going here for 20+ years and haven't had any problems with scheduling or the staff. I have had cleanings, xrays, chip repairs. All have gone smooth with great results! Couldn't recommend enough!

I've been going to Edina Dental Care for over 40 years. The entire office is professional,…read morecourteous and runs like a well oiled machine. Dr. Kratz in particular does a great job of explaining what needs to be done, why and provides the solution. I typically schedule my appointments far in advance, however if something urgent comes up (like chipping your tooth), they can squeeze you in. I highly recommend Edina Dental Care.

I'm so happy to have found a dental clinic!! The dentist is knowledgeable, listens well, and, I can…read moretell from my first brief visit, takes a measured approach. I have to say that I was sold with just those elements but the team won me over by "getting me." I have been to 3 dentists for a total of 8 visits including today and the 'story' of what's going on is quite long. When the dental assistant asked, she could tell it was going to be in-depth and got the Dr to allow me to (hopefully!) tell the story for the last time. In addition, the front desk was pure professionalism and very friendly. Those aspects are HARD to find all wrapped up in one place and I'm grateful for the friend who referred me here!

Everything always goes well here. I'm petrified of dentists and hadn't been to one in about 40…read moreyears. I have no tolerance of pain in my mouth! They always make me relaxed and calm, and they do everything possible not to let me feel pain. They are so conscious of the human aspect of pain, that I don't feel pain when they are working on me. They are so willing to work with patients and give them breaks if needed. Not only that, but they are human and have a sense of humor. Good for patients. I go to Dr. Geeta Sukhani and can't recommend her enough. Try her. You won't go to anyone else, ever! I am a real person!

I've been going here for 3 yrs and never had a problem. both the dentist and hygienist are…read moreprofessional in every way.

I love the staff at this very modern dental office. It's a beautiful, relaxing environment, and…read moreNancy Zeis is a true professional and a great dentist!

Horrible communication, only takes a certain PREMIUM insurance, feels your life should revolve…read morearound their schedule, do not follow through on their guarantees. Was looking for a new dentist and came upon Zeis Dental, due to the yelp reviews. I called their office and provided all my information/insurance information. My appointment was going to be roughly 2-months out. I asked them to run the insurance to ensure everything would be covered, as I was making the appointment for a general 6-month cleaning/checkup. The person who took the call was nice and personable. He said he would let me know if anything was out of the ordinary with my normal Delta Dental insurance and he would look forward to seeing me at my appointment. I hadn't heard from the dental office until the day before my appointment, and this was approx. 2 months from the time the appointment was made. A female left me voicemail at 11:00 and told me I had 3 or 4 hours to call back and confirm my appointment or they would cancel my appointment. When I listened to my voicemail, after my work day as my job doesn't pay me to talk on my personal phone, I called the office back to confirm my appointment for the next day. The girl, who answered the phone, stated they had already canceled my appointment and another patient is now in that slot. I asked her about the realistic demand of sending a reminder in less than 24hrs and requiring an instant call back from the working patient, or the appointment will be canceled. She told me that that is their policy and I should have responded earlier. She told me she could schedule me for an appointment 2 weeks later. At this point, I just wanted my 6-month cleaning/checkup so I had her put me in for the next appointment. She still stated she would not be able to send a reminder greater than 24hrs, but to make sure to check my phone around that time so the appointment doesn't get canceled again. (I have never heard of such shiftless demands coming from a dentist's office in my entire life.) 2-3 days before my next appointment I was contacted by this office and told they didn't accept my insurance. I was completely dumbfounded. On my initial call to make the appointment, over 2 months prior, I was told they took my insurance and would confirm there wouldn't be any out of pocket expenses or if there were they would let me know. Now, they don't accept my insurance. The guy told me told me they accept Delta but it must be the PREMIUM level and not the normal level of Delta Dental insurance. I asked him why he let almost 2 months go by without checking the insurance, as he agreed he would. He was not able to answer my question. Upon being told that Zeis Dental didn't accept my level of Delta insurance, I called Delta for clarification. They told me this office does accept Delta's regular insurance, but they have to submit a pre-authorization to Delta, prior to the dental appointment, so they know how much Delta will pay and how much may be left to the patient. I called Zeis dental back and advised them of this process. The same guy told me he was aware of that, but it could take a week or so to get the answer. The call was left that he would submit the pre-authorization to Delta Dental, so we would know if I would be required any out of pocket payment at my appointment. I had him repeat to me what he was going to do and he guaranteed me he would proceed in this fashion and get back to me with the results in approx. 2 weeks. It is now 3 months later, AND I STILL HAVEN'T HEARD FROM THIS OFFICE. I have since found another dentist. If you have anything other than a trust fund, which allows you to not work and stare at your phone all day for that acute reply window from this office, I would highly encourage looking at other dentists. This office presented an exemplary OVER-PROMISE and UNDER-DELIVER, coupled with an immense lacking care for my teeth. The amount of time they wasted also presents an extreme lack of care for my time. CAVEAT EMPTOR!!

Alina Maria Stangu - Practice Manager - Park Dental Edina…read more Poor insurance approval process. I was repeatedly asked to provide payment more than 1 year after a crown, without clear explanation or documentation regarding the status of insurance appeals on why coverage was denied. Pre-authorization was not obtained. Alina demanded payment with no explanation on how to alleviate issue on approval and proper documentation for the 2nd crown. The first crown was presented as medically necessary, with the explanation that failure to proceed could result in a root canal which is why we proceeded. Given the importance of this treatment, the lack of clear communication, documentation and transparency around insurance appeals was particularly concerning. Overall, the process reflected poor communication, insufficient documentation and inadequate explanation regarding insurance handling and patient financial responsibility. Extremely unprofessional and very disappointed in the service.

I had several appointments for a tooth replacement. Some people I encountered were friendly and…read morecompetent. Others were not, a couple were obstinate bordering on rude and one of the doctors spent 50 minutes fitting a temporary tooth but when he finally said "all done" I looked at it in a mirror and it was VERY obviously not a correct fit. They had to order a new one. When it came to permanently replacing the tooth the first one didn't fit either and they had to have another one produced. Putting all 4 or so visits together I'd say the experience was terrible. Suffice to say I have a new dentist/dental office.

This dental team is professional, yet very warm and welcoming to new patients and motivated to make…read moresure their patients have a good experience and that YOUR dental concerns are what is most important to them.. not their agenda and checklist. Dr. Cook and his staff, I believe, project a small town feeling at their practice in a time of large impersonal large offices. I appreciate this and feel good when the front desk people, the hygienist (Kris), and Dr. Cook know me by name. I had to leave this practice for a while because of a dental plan that dictated where I could go..but now I look forward to returning since our new insurance plan now allows me and my family more choices. I choose Dr. Cook and his staff. Give them a try. You will not be disappointed.

Southdale Family Dentistry is now my new dental clinic! Dr Cook is not only a fantastic dentist by…read moreskill, but a gentle man of character. He listened actively to my concerns and fears, and the treatment plan proved that he heard me 100%. His staff is efficient and attentive, the office is modern and lovely with private treatment rooms, not cubicles where you can hear what's going on with other patients. And the price was very reasonable and less than I anticipated. Dr Cook truly understands how to help scared people, not just how to clean, fix and otherwise work on teeth. And in my situation, that has made all of the difference. Thanks a million for getting me back on track seeing a dentist after many years of fear and trepidation.

I've been going to 50th and France Dental Care for probably 5 years now. I've always had a good…read moreexperience with hygienist Tracy and my dentist, Dr. Holm. I've appreciated their attention to detail and friendly "chairside" manner. I've also really appreciated the clinic's updated technology to give the best possible care, such as their ultrasonic teeth cleaning (or whatever it's called. It's pretty slick and nicer than the old-school way of scraping the teeth with metal). But I'm writing this review because of the experience I had at my most recent cleaning. My hygienist was done and I expected to see Dr. Holm next. I wasn't aware that she was either busy or out because instead Dr. Anderson came in to see me. He asked me how my summer was going and I said it was just OK because I had COVID a few weeks ago. His reply was something to the effect of "so what?" and I explained that it basically knocked me out for like a week. He then became very skeptical and asked if I was sure it was COVID, as if I was making it up. I said I tested positive. And it was hard to tell, but I swear he rolled his eyes at me. As he wrapped up my oral screening, Dr. Anderson said (seemingly) sarcastically, "well, no sign of that COVID." I walked away from my appointment feeling belittled and wondering why a health professional would be a COVID skeptic. Combining how he made me feel with his odd attitude toward genuine health concerns, I've lost a lot of the trust I held for this clinic. Dr. Anderson could have said "I'm sorry to hear that. I'm glad you're feeling better now." but he chose to speak to me in a way that made me feel judged and uncomfortable. Nobody deserves to feel this way after their dentist appointment. EDIT 7/23/25: Dr. Holm reached out to me soon after I posted this review. She was concerned about my experience and apologized sincerely for what happened. She said that she spoke with Dr. Anderson (her father) and that there was no ill intention with what he had said. He and the office have always taken COVID very seriously and worked hard to implement measures to prevent transmission when the pandemic broke out. His comments and questions for me were meant to be genuine even if they didn't come across that way. From how Dr. Holm spoke, I do honestly believe her and that they have only the best intentions for their patients and their health. She also said that Dr. Anderson himself offered to call and apologize and I said that wasn't necessary. Thank you, Dr. Holm, for reaching out. I've decided to revise my star rating based on our conversation and my past experiences.

Called on April 16th to schedule an appointment for a tooth that needs a filling. decided to also…read moredo a routine cleaning. Told office staff several times that I don't want appointment just for cleaning. Was told no problem we have you scheduled for May 16th to address both tooth that has been bothering and a cleaning. I mean month out, ok doctors are busy. On May 2nd I get an email to confirm my 2-3pm appointment. Decided to call in to make sure one hour will be enough to address both issues but was told that my appointment is for cleaning and Xray only and if filling is needed doctor will not have time to do it and another appointment will be needed. Thank you for wasting 3 weeks of my time waiting to address tooth that was bothering to find out that will not take place! Highly disappointed! Please stay away from this place!